Hotel Arcos Catedral

Ciudad-Rodrigo 40.59845200, -6.53481900 , Cardenal Pacheco, 11 (Show on Map)
7.9
Good


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Summary of reviewsHotel Arcos Catedral in Ciudad Rodrigo enjoys widespread acclaim for its prime location in the heart of the historic old town. The hotel's proximity to major city landmarks like the cathedral and the main square, as well as easy access to restaurants and shops, make it an ideal choice for travelers seeking to immerse themselves in the local culture. Guests often highlight the picturesque views from the rooms, especially those with balconies facing the cathedral and the ease of parking close by, either in the hotel's garage or nearby zones.

Breakfast at Hotel Arcos Catedral is another standout feature, frequently praised for its variety and quality. The buffet includes a wide selection of homemade items, real orange juice and local products, catering to diverse dietary needs, including gluten-free options. Guests find the breakfast not only delicious but also a great value, contributing to their overall positive experience.

The hotel's rooms are generally regarded as comfortable and clean with many guests appreciating the modern bathrooms and amenities such as coffee machines and lovely balconies. The exemplary cleanliness of the hotel, maintained by a diligent housekeeping staff, is repeatedly emphasized. However, some room features like small sizes, outdated furnishings and noise issues receive occasional criticism.

The staff at Hotel Arcos Catedral receive high marks for their friendly, professional and attentive service. Guests commonly note the team's willingness to go above and beyond to ensure a pleasant stay, contributing significantly to the welcoming atmosphere of the hotel.

Family travelers find the hotel accommodating with family-friendly room configurations and amenities such as baby cribs available upon request. The central location makes it convenient for families to explore the city.

Guest experiences with the beds are mixed; while many find the mattresses and pillows comfortable, others face issues with the bed size and comfort, impacting their sleep quality.

The hotel's WiFi service and parking options garner mixed reviews. While some guests find the WiFi connection adequate, others report issues with speed and consistency. Parking, though convenient for many, can be challenging due to the small size and steep access of the garage.

Overall, Hotel Arcos Catedral provides a good value for its central location, cleanliness and excellent service. While there are some areas for improvement, particularly with room updates, bed comfort and WiFi, the hotel remains a charming and budget-friendly option for travelers visiting Ciudad Rodrigo.
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Hotel with Free Wi-Fi
Situated in Ciudad Rodrigo, Hotel Arcos Catedral provides free Wi-Fi. Guests can easily access the internet from their rooms and public areas.

3-Star Hotel
Situated near the Cathedral within the fortress city, this hotel provides a convenient location for exploring historical sites. It is inside the fortress city of Ciudad Rodrigo near the Cathedral.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Double or Twin Room This air-conditioned room features a plasma TV and a private bathroom with a hydromassage shower.

Triple Room This interior-facing room features view of an inner courtyard. It offers air-conditioning, a plasma TV and a private bathroom with a hydro-massage shower.

Quadruple Room This air-conditioned room features a plasma TV and a private bathroom.

Single Room Featuring views of an interior patio, this room includes a flat-screen TV and air conditioning. The private bathroom with free toiletries and a hydromassage shower.

Economy Quadruple Room with Fan This room features sloping ceilings, air-conditioning (heat/cold), free WiFi and two flat-screen TV. The private bathroom comes with free toiletries and a shower.

Interior Economy Double Room Featuring views of an interior patio, this room includes a flat-screen TV and air conditioning. The private bathroom comes with free toiletries and a shower.

Small Twin Room with Fan This smaller room features sloping ceilings, free WiFi, a flat-screen TV, heating, and a fan. The private bathroom comes with free toiletries and a shower.

Small Double Room with Fan This smaller room features sloping ceilings, free WiFi, a flat-screen TV and air-conditioning (heat/cold). The private bathroom comes with free toiletries and a shower.

Small Single Room This smaller interior-facing room features free WiFi, a flat-screen TV, heating, and air conditioning. It has views of an inner courtyard. The private bathroom comes with free toiletries and a shower.

Quadruple Room with Bath This air-conditioned room features 2 plasma TV and a private bathroom with bath.

Double Room with Balcony and Cathedral Views This room has a balcony with views of the cathedral, air conditioning, a plasma TV and a private bathroom with a hydromassage shower.

Double Room with Balcony and Cathedral Views This room features a balcony with views of the cathedral, air conditioning, a plasma TV and a private bathroom with a hydromassage shower.

Two-Bedroom Suite with Terrace This suite features air-conditioning, 2 double rooms with TV, and a living area with a sofa bed, minibar and flat-screen TV , a terrace, and a private bathroom with a shower and a hairdryer. Free WiFi is featured.

Comfort Triple Room with Shower This room has a double and a single bed, 2 flat-screen TV, air conditioning, telephone and free WIFI

Budget Twin Room Featuring views of an interior patio, this room includes a flat-screen TV and air conditioning. The private bathroom is disability friendly.

About Hotel Arcos Catedral
License: 37/372
Guest Reviews
7.9
Good
Location
Hotel Arcos Catedral boasts an exceptional location in the heart of Ciudad Rodrigo, making it an ideal choice for visitors interested in exploring this historic city. Nestled in the old town, the hotel is perfectly positioned for easy access to the city's most notable attractions. Guests appreciate its proximity to the cathedral and the main square with many reviews emphasizing how the hotel is virtually next to these landmarks. This central location allows visitors to be within walking distance of all the key historical sights, restaurants and shops.

The convenience of being able to park nearby adds to the appeal, especially with the hotel's easy accessibility by car. Its placement within the city walls further enhances its charm, providing a picturesque setting that guests find very attractive. Additionally, the views from the rooms, especially those with balconies facing the cathedral, are frequently praised.

Overall, the hotel's unbeatable location in the historic center of Ciudad Rodrigo stands out as its most significant advantage, providing guests with everything they need to fully enjoy their stay in this beautiful city.

Breakfast
Hotel Arcos Catedral offers a highly praised breakfast experience that receives consistent commendations from guests. Described as very complete, varied and delicious, the breakfast buffet features a wide selection of homemade items, including real orange juice, typical local products and freshly made pastries. Many guests highlight the range of options available, noting that it caters to diverse dietary needs, including gluten-free choices.

The breakfast service is frequently mentioned as a delightful start to the day, often described as amazing and spectacular. The inclusion of continental and expansive buffet options ensures that there is something for everyone. The hotel's breakfast has garnered attention for its excellent quality-price ratio, making it a popular choice among visitors. Guests appreciate the cozy and clean dining environment, alongside the friendly staff, which enhances the overall experience.

There are minor critiques regarding the variety and quality of fruits and the absence of certain items like Iberian cured meats as advertised. A few guests found the breakfast to be basic or not meeting expectations, yet these comments are in the minority.

Overall, the breakfast at Hotel Arcos Catedral stands out as a highlight for many guests, often recommended for its completeness, variety and adherence to local flavors, making it a valuable addition to their stay.

Rooms
Hotel Arcos Catedral offers a variety of room experiences with an emphasis on comfort and cleanliness, particularly evident in spacious rooms that are well-maintained. Guests appreciate features like comfortable beds, coffee machines and lovely balconies with beautiful views of the cathedral and surrounding city. Many found the rooms comfortable and the bathrooms clean and modern.

However, some accommodations are described as small and occasionally cramped with limited space in bathrooms and issues like musty smells and outdated furnishings. The dark ambiance of certain rooms, poor lighting and lack of natural light are common critiques, as are issues with soundproofing and noise from adjacent rooms.

Despite these drawbacks, the rooms generally offer a cozy, comfortable environment, especially given the hotel’s prime historical center location. Renovations and updates could address some of the complaints, enhancing the overall guest experience at this ideally situated hotel.

Beds
At Hotel Arcos Catedral, experiences with the beds vary considerably. On the positive side, many guests found the beds to be very comfortable with some highlighting the comfort of both the beds and pillows. Certain reviews mention good quality and comfortable mattresses, contributing to a restful night's sleep.

On the flip side, there are numerous concerns about the beds. Many guests found them too small or narrow, particularly noting that double beds frequently did not provide adequate space. Comfort was also an issue for several visitors with descriptors such as soft, worn-out and springy often leading to an uncomfortable experience. Some guests highlighted issues with the pillows, describing them as too soft or inadequate, which adversely affected their sleep quality.

Issues beyond the beds themselves were also mentioned, including uncomfortable synthetic bedding and a strong smell of cleaners in the rooms, which some guests found disruptive. Complaints about emergency lights emitting excessive light at night were also noted.

In summary, while there is a significant portion of guests who enjoyed a comfortable sleeping experience at Hotel Arcos Catedral, a notable number of reviews point to issues with bed size, mattress quality and pillow comfort that detracted from their overall stay.

Cleanliness
Hotel Arcos Catedral stands out for its impeccable cleanliness, consistently noted as a highlight by guests. The rooms, although sometimes described as small and featuring old furniture, are frequently praised for being spotlessly clean. Housekeeping is often recognized for its thoroughness, contributing to a generally clean environment throughout the hotel. Public areas, including en-suites and common spaces, maintain high standards of cleanliness with everything appearing tidy and well-maintained.

While some reviews mention minor cleanliness issues, particularly in showers and a few dated elements like old towels, overall feedback remains positive. Guests frequently emphasized excellent cleanliness, well-maintained rooms and clean facilities as key strengths. Many appreciated the neat and spick-and-span appearance of the hotel, describing it as super clean, comfortable and centrally located.

There were isolated complaints about musty smells, tobacco odors and pipe smells, alongside a few mentions of poor soundproofing and inadequate heating. Nonetheless, the cleanliness and friendly service provided by the staff left a lasting impression on visitors. Overall, Hotel Arcos Catedral is highly regarded for maintaining a high standard of cleanliness, making it a comfortable choice for travelers.

Staff
Hotel Arcos Catedral is lauded for its exceptional staff with guests highlighting the team's friendliness, warmth and professionalism. From the moment of check-in, visitors are greeted by a welcoming and attentive reception, often praised for their kind and helpful demeanor. The entire staff, including receptionists and housekeeping, is consistently noted for their dedication to superior hospitality and customer service.

Many reviews emphasize the staff's willingness to go above and beyond in providing assistance and guidance, often described as respectful, sincere and attentive. There is a strong sense of genuine care and effort in ensuring guests' needs are met with several mentions of staff members being informative and cooperative. Even in instances of specific requests, such as needing help with luggage or directions, the team rises to the occasion with eagerness and efficiency.

Guests repeatedly point out the overall positive interaction with the staff, who are described as marvelous, charming and pleasant, contributing heavily to the welcoming atmosphere at Hotel Arcos Catedral. The hotel prides itself on a hardworking and helpful team that significantly enhances the overall guest experience through their warm hospitality and consistent attention to detail.

Wi-Fi
While staying at Hotel Arcos Catedral, many guests have commented on the quality of the WiFi service. Although there are positive notes highlighting instances where the WiFi connection was described as good and very good, overall feedback indicates room for improvement. Guests commonly reported issues with the WiFi being weak or inconsistent with mentions of the WiFi not always working well and being slow. Some more critical feedback described the WiFi as almost non-existent or terrible. These concerns suggest that while some guests found the connectivity adequate, others experienced significant difficulties. Overall, prospective visitors may want to manage their expectations regarding the hotel's WiFi capabilities.

Parking
Hotel Arcos Catedral offers a range of parking options that have received mixed reviews. On the positive side, many guests appreciate the convenience of having a private garage with direct access to the hotel, often noting that it adds to the overall convenience of their stay. For a fee of 10 euros, guests can park in a secure, covered facility. There are also free parking spots nearby and in the blue zone around the hotel, providing an alternative for those not wishing to pay for garage parking.

The parking facility itself, however, has several drawbacks. Numerous reviewers point out that the garage is quite small and can be difficult to navigate, particularly for larger vehicles. The entrance and exit are often described as narrow and steep, which can make maneuvering challenging. The limited number of parking spaces means that it’s sometimes necessary to find alternative parking if the garage is full. On several occasions, the garage's steep incline and compromised access were highlighted as problematic.

Despite these issues, those who successfully use the hotel parking generally find it to be a significant convenience, particularly given the hotel's central location. Overall, while the hotel provides parking solutions, guests with larger vehicles or those not keen on tight spaces might find the parking situation less than ideal.

Family
Hotel Arcos Catedral is highly regarded for its family-friendly accommodations, making it a great option for those traveling with kids. Many guests have praised the comfortable rooms designed specifically for families, noting the thoughtful layout that often includes separate sleeping areas for adults and children. Families appreciate the additional attached rooms for children and the spacious bathrooms, creating an ideal setup for a comfortable stay.

The hotel offers various room configurations to suit different family sizes, including family rooms, triple rooms and quadruple rooms with the possibility of accommodating up to four people. Baby cribs are available upon request and provided free of charge, adding to the convenience for guests with infants.

Its central location and welcoming atmosphere further enhance its appeal, making it a popular choice for family visits. With an emphasis on ease and comfort, Hotel Arcos Catedral provides a supportive environment for family travelers.

3 Star
Hotel Arcos Catedral offers a budget-friendly option for travelers, aligning well with typical three-star expectations. Though some guests feel the rooms are smaller and feature somewhat outdated furniture, the location and overall pricing make it a worthy stay for those seeking value for money. While a few reviews suggest the facilities don't quite meet the standard three-star rating, others feel it adequately serves its purpose as a basic, no-frills accommodation. Guests looking for a simple, affordable stay might find Hotel Arcos Catedral fulfills their needs despite its perceived shortcomings.

Accessible
Hotel Arcos Catedral offers several features that cater to guests with disabilities, ensuring a fairly accessible stay. Key positive remarks highlight the presence of an elevator, making multiple floors accessible and accessible rooms specifically designed for people with mobility difficulties. The entrance of the hotel is reachable via an accessible route and accessible parking is conveniently located nearby. While there are some concerns about certain rooms not being easily accessible and difficulties in climbing steps or reaching the parking lot, the hotel does provide essential amenities to assist guests with mobility issues, maintaining a reasonable level of accessibility within its premises.


No, Hotel Arcos Catedral doesn't have any pool.

No, a spa isn't available at Hotel Arcos Catedral.

No, Hotel Arcos Catedral doesn't allow dogs.

Yes, parking facilities are available at Hotel Arcos Catedral.

No, Hotel Arcos Catedral doesn't have a gym.

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