Hotel Casa Ortiz
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Summary of reviewsHotel Casa Ortiz enjoys a commendable reputation, primarily due to its excellent central location in Valles, offering convenient access to shops and downtown attractions. Guests consistently praise the hotel's prime positioning alongside the friendly and attentive staff, contributing to an overall satisfying experience.
The rooms at Hotel Casa Ortiz are generally described as spacious, very clean and in excellent condition. Many rooms are larger than expected, providing a level of comfort that includes appreciated amenities like air conditioning. Despite a few reviewers mentioning smaller, cave-like rooms, the overall sentiment leans towards satisfaction with the rooms' cleanliness and aesthetic appeal. Guests often highlight that the rooms look even better in person than in photos.
Cleanliness is a standout feature of Hotel Casa Ortiz with the property consistently receiving high marks for maintaining spotless rooms and facilities. The commitment to hygiene ensures a tranquil and comfortable environment for guests, who frequently note the hotel's beauty and comfort.
The hotel's staff also contributes significantly to the positive guest experience. Described as friendly and super attentive, the staff's dedication to customer service is often highlighted with special commendations for individuals who go above and beyond, such as Miss Lety. Though there are occasional remarks about less attentive staff members, these instances are rare compared to the prevailing positive feedback.
The pool at Hotel Casa Ortiz receives mixed reviews. Many guests appreciate its pleasant and clean appearance, enjoying it as a spot to cool off, particularly mentioning its appeal to children. However, the pool's maintenance standards and water temperature receive varied feedback with some guests finding it too cold or dirty at times. Despite these inconsistencies, the pool remains a generally enjoyable feature for many visitors.
Overall, Hotel Casa Ortiz is well-regarded for its strategic location, clean and comfortable rooms, high standards of cleanliness and friendly staff, creating a welcoming and pleasant stay for guests.
Categories
The rooms at Hotel Casa Ortiz are generally described as spacious, very clean and in excellent condition. Many rooms are larger than expected, providing a level of comfort that includes appreciated amenities like air conditioning. Despite a few reviewers mentioning smaller, cave-like rooms, the overall sentiment leans towards satisfaction with the rooms' cleanliness and aesthetic appeal. Guests often highlight that the rooms look even better in person than in photos.
Cleanliness is a standout feature of Hotel Casa Ortiz with the property consistently receiving high marks for maintaining spotless rooms and facilities. The commitment to hygiene ensures a tranquil and comfortable environment for guests, who frequently note the hotel's beauty and comfort.
The hotel's staff also contributes significantly to the positive guest experience. Described as friendly and super attentive, the staff's dedication to customer service is often highlighted with special commendations for individuals who go above and beyond, such as Miss Lety. Though there are occasional remarks about less attentive staff members, these instances are rare compared to the prevailing positive feedback.
The pool at Hotel Casa Ortiz receives mixed reviews. Many guests appreciate its pleasant and clean appearance, enjoying it as a spot to cool off, particularly mentioning its appeal to children. However, the pool's maintenance standards and water temperature receive varied feedback with some guests finding it too cold or dirty at times. Despite these inconsistencies, the pool remains a generally enjoyable feature for many visitors.
Overall, Hotel Casa Ortiz is well-regarded for its strategic location, clean and comfortable rooms, high standards of cleanliness and friendly staff, creating a welcoming and pleasant stay for guests.
Hotel with Parking
This hotel offers secure parking and is known for its excellent service and comfortable accommodations.
Small Hotel
This boutique hotel is praised for its local ownership, incorporation of Huasteca Potosina culture, reasonable prices, and friendly staff. The rooms feature hand-painted murals and local textile art.
5-Star Hotel
This 5-star hotel in Ciudad Valles offers air-conditioned rooms with private bathrooms, free WiFi, and modern amenities. It features an outdoor swimming pool, free private parking, and a garden. The hotel has a 24-hour front desk and offers a tour desk.
Luxury Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Hotel Casa Ortiz enjoys a commendable location, frequently highlighted by guests as central, excellent and very close to key areas, such as shops and the downtown area of Valles. The convenience of the hotel's location is consistently praised, allowing easy access to various attractions and amenities. Additionally, the excellent treatment from the staff and the quality of the facilities complement the advantageous positioning, creating an overall satisfying experience for guests. The consistently positive emphasis on both location and staff underscores the hotel's strength in providing a well-situated and welcoming stay.
Hotel Casa Ortiz offers rooms that are generally spacious, clean and comfortable. Many guests describe the rooms as very big, pretty and in excellent condition. Some rooms are noted to be more comfortable than expected with a few resembling apartments in terms of their spaciousness and amenities. The air conditioning is also appreciated in the larger rooms.
The cleanliness of the rooms receives consistent praise with numerous mentions of the rooms being very clean and well-maintained. Guests particularly highlight the beauty of the rooms, noting that they are even more attractive in person than in photos.
However, there are some mixed reviews regarding room size with a few guests mentioning that certain rooms felt very small or cave-like. Despite this, the overall sentiment leans towards satisfaction with the comfort and aesthetic appeal of the accommodations at Hotel Casa Ortiz.
Hotel Casa Ortiz consistently receives praise for its high standards of cleanliness. Guests frequently highlight the exceptionally clean rooms and well-maintained facilities, contributing to a comfortable and pleasant experience. The hotel's commitment to keeping every space spotless ensures a tranquil environment, which is often appreciated by visitors. Apart from cleanliness, guests also find the property beautiful and comfortable, making it a top choice for those prioritizing hygiene and comfort. Despite one mention of a lower standard, the overwhelmingly positive feedback underscores the hotel's reputation for maintaining clean and inviting accommodations.
Hotel Casa Ortiz consistently receives high praise for its staff, described repeatedly as friendly and attentive. Guests often highlight the positive interactions they have with the staff, noting their super friendly demeanor and excellent attention to customer service. The staff's presence and willingness to assist contribute significantly to the overall guest experience with special commendations for specific employees like Miss Lety, who stands out for her exceptional service. However, there are occasional remarks about unhelpful or less attentive staff members, which are the exceptions rather than the norm. Overall, the majority of guest reviews reflect a welcoming and supportive atmosphere created by the hotel's staff.
Hotel Casa Ortiz's pool garners mixed reviews from its guests. Many appreciated its pleasant and appealing appearance, frequently describing it as very nice, beautiful and clean. It serves as a great spot to cool off with some noting that it made their children very happy. However, there are concerns about inconsistent maintenance and cleanliness, as multiple reviews noted the pool being dirty at times. Additionally, the temperature of the pool was mentioned with some finding it pleasingly cool while others pointed out it was too cold. Despite these varying experiences, the pool at Hotel Casa Ortiz generally provides an enjoyable feature for guests.
Hotel Casa Ortiz boasts an outdoor pool frequently described as very nice and beautiful by guests. Reviewers often highlight the cleanliness of the pool, remarking on its well-maintained condition. However, experiences with the pool temperature vary, as some guests found the water very cold, while others noted it was at a good temperature. Although the majority of guests appreciated the pool's upkeep, there were occasional mentions of it lacking maintenance and appearing dirty.
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Location
Rooms
The cleanliness of the rooms receives consistent praise with numerous mentions of the rooms being very clean and well-maintained. Guests particularly highlight the beauty of the rooms, noting that they are even more attractive in person than in photos.
However, there are some mixed reviews regarding room size with a few guests mentioning that certain rooms felt very small or cave-like. Despite this, the overall sentiment leans towards satisfaction with the comfort and aesthetic appeal of the accommodations at Hotel Casa Ortiz.
Cleanliness
Staff
Pool
Outdoor Pool
Yes, Hotel Casa Ortiz has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Casa Ortiz.
No, Hotel Casa Ortiz doesn't allow dogs.
Yes, parking facilities are available at Hotel Casa Ortiz.
No, Hotel Casa Ortiz doesn't have a gym.
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