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Summary of reviewsClayton Serviced Apartments provide an exceptional accommodation experience, noted for their strategic and serene location. Conveniently situated near Monash University, major shopping destinations like Chadstone Shopping Centre, and accessible to Melbourne's business hubs, the apartments cater well to both academic visitors and tourists. The peaceful surroundings, punctuated by the pleasant sounds of morning birds, contribute to a restful stay.
The apartments themselves offer modern, spacious, and pristinely clean facilities, drawing consistent praise from guests. The minimalist design ensures comfort, with well-equipped kitchens and laundry options making them ideal for extended stays. While occasional concerns about cookware quality and mattress firmness arise, the overall room quality is considered excellent value, supported by comfortable beds and well-appointed bathrooms.
Staff at Clayton Serviced Apartments are standout contributors to the positive experiences, frequently lauded for their friendly, attentive, and professional demeanor. Reception staff, often noted by name, enhance the welcoming atmosphere through efficient service and prompt responses to guest requests. This level of care and hospitality ensures memorable stays, leading guests to recommend the establishment highly.
Complimentary Wi-Fi is generally fast and reliable, adding to the convenience, though some guests mention sporadic connectivity issues. Parking facilities receive universal acclaim for their secure and easy-to-access options, contributing further to the hassle-free experience that travelers with cars enjoy.
In all, the Clayton Serviced Apartments deliver a highly recommendable stay with their seamless blend of location benefits, modern comforts, excellent service, and appealing amenities, making them a top choice for visitors in the area. Show more
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Aparthotel with Free Wi-Fi
These apartments provide complimentary unlimited Wi-Fi, suitable for guests needing reliable internet access. They offer modern and stylish accommodation.
Aparthotel with Parking
These serviced apartments offer complimentary parking for guests. Complimentary underground parking is also available, providing protected parking facilities.
4-Star Aparthotel
Room Types
One-Bedroom ApartmentThe spacious and stylish One Bedroom Apartments feature a separate bedroom, fully equipped kitchen, bathroom and in-room laundry. They come with either a spacious balcony or courtyard.
Superior Two-Bedroom ApartmentThese Superior Two Bedroom Apartments are stylishly-appointed and feature two separate bedrooms, a fully equipped kitchen, laundry and separate lounge area with private balcony or courtyard. They include one bathroom.
Two-Bedroom ApartmentThe spacious Two Bedroom Apartments come with two separate bedrooms. They are stylishly- appointed and modern and feature a fully-equipped kitchen, bathroom and in room laundry. They come with either a spacious balcony or courtyard.
Deluxe Two-Bedroom ApartmentThese Deluxe Two-Bedroom Apartments come with two separate bedrooms and two bathrooms. The stylishly-appointed apartments feature a modern, fully equipped kitchen, bathroom and in-room laundry. They come with either a spacious balcony or courtyard.
Some of these apartments come with the added benefit of a study area.
Three-Bedroom ApartmentThis spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a washing machine and a terrace. The unit has 4 beds.
Guest Reviews
8.4
Very Good
Location
Positioned in an enviable spot, the Clayton Serviced Apartments offer a location that resonates well with travelers for various purposes. Its close proximity to Monash University makes it an ideal accommodation choice for those attending graduations, visiting family, or working in academia. The vicinity to major shopping destinations like Chadstone Shopping Centre and key hospital facilities, as well as seamless access to the M1 freeway, enhances its appeal further. The area is noted for being quiet and serene, with guests appreciating the peaceful environment and the sound of birds in the morning. Conveniently situated within walking distance to the university and easily accessible to various business hubs around Melbourne, the location strikes the right chord for guests. Additionally, the apartments' position between Mornington Peninsula and Melbourne CBD adds to the convenience, making it a preferred choice for many revisiting the city.
Rooms
Clayton Serviced Apartments offer a welcoming retreat with consistently modern and spacious rooms that are both clean and comfortable. Many guests have noted the well-maintained, chic, and minimalist design of the apartments, which are freshly built and provide the amenities one would expect from contemporary accommodations. Visitors frequently praise the spaciousness of the rooms, making them suitable for families and longer stays. The facilities are thoughtfully equipped, ranging from full-sized kitchens to ample laundry options, providing convenience for work trips or family vacations. Comfortable beds and well-appointed bathrooms are common highlights, ensuring a restful experience. Guests appreciate the serene, quiet atmosphere of the accommodation, enhancing the overall relaxing environment. Attention to detail has been recognized with everything in pristine condition, though there were occasional concerns noted with cookware quality. Overall, guests have found it to be excellent value for money, truly pleased with their stays.
Beds
When it comes to bedtime at Clayton Serviced Apartments, guests are treated to a mix of experiences. Many reviewers praised the beds for their comfort, noting that they provide a good night's sleep, with some describing them as very comfortable or even extremely comfy. The accommodations boast modern amenities and quiet surroundings, which add to the overall restful ambiance.
That said, there are a few recurring concerns regarding the softness of the mattresses and pillows. A number of guests found the beds too soft, which could pose issues for those with back problems. Pillows also received mixed reviews, with some finding them lacking in quality and too soft for their liking.
Overall, while the general consensus highlights comfort, the specific preferences of guests regarding mattress and pillow firmness play a significant role in their satisfaction.
Cleanliness
Clayton Serviced Apartments garner praise for their remarkable cleanliness and modern conveniences. Guests frequently describe the apartments as very clean, highlighting the spotless condition and tidy appearance throughout the property. The accommodations exude a crisp, stylish minimalism with new, comfortable amenities that cater to both corporate travelers and families, ensuring a comfortable stay. The clean and spacious units are well-equipped with necessary facilities, including cooking amenities and laundry machines, making them ideal for extended visits.
Situated in a prime, quiet location close to Monash University, Clayton Serviced Apartments offer easy access to a vibrant area, accommodating guests for work or leisure. The staff at the apartment are frequently commended for their friendliness and helpfulness, contributing to the pleasant atmosphere. Despite some mixed reviews regarding housekeeping frequency and minor concerns about specific apartment conditions, the general consensus is positive, with guests appreciating the property's fresh and modern ambiance.
Staff
The staff at Clayton Serviced Apartments consistently stand out for their friendly and helpful demeanor, creating a warm and welcoming environment for guests. Communication is clear and efficient, with team members going above and beyond to assist visitors. Reception staff are particularly notable for their courteous and professional service, often identified by name for their supportive and attentive approach. Individual staff members, such as Damon, Janice, and Trang, receive positive mentions for their exceptional support, while Penny is praised for her generosity and attention to detail.
Guests appreciate the approachable and accommodating nature of the team, emphasizing the seamless and comfortable experience they contribute to. Whether at reception or throughout the property, the staff embody professionalism, ensuring that guest requests are met promptly and efficiently. This commitment to exemplary customer service enhances the overall stay, making it memorable and convenient.
With friendly and lovely staff, Clayton Serviced Apartments not only promise but deliver a service that leaves guests highly recommending the establishment for future visits. The standout qualities of the staff—marked by their adaptability, courtesy, and accommodating attitude—ensure that all guests feel valued and well cared for during their stay.
Wi-Fi
The Clayton Serviced Apartments offer guests complimentary Wi-Fi for each unit, which many have found to be a highlight of their stay. The internet is frequently praised for its very fast speed, offering great connectivity that enhances the guest experience. Despite this, some visitors encountered issues with the Wi-Fi, noting occasional disconnections and challenges in connecting initially. Overall, while the internet service is generally free and fast, it seems there can be inconsistencies in quality that might affect some users.
Parking
Clayton Serviced Apartments offer a highly praised parking experience that enhances the convenience of staying there. Guests consistently highlight the secure nature of the parking facilities, ensuring peace of mind for those with vehicles. The abundance of parking options, including free on-site and underground spaces, caters effectively to guests' needs. Many appreciate the ease of access and the added benefit of undercover parking, which proves especially advantageous on hot days. The seamless parking experience complements the overall positive impression of the accommodation, making it an excellent choice for travelers with cars.
4 Star
Clayton Serviced Apartments offers an exceptional stay with its spacious and meticulously maintained accommodations. Guests appreciate the tranquility and cleanliness that defines the property, along with the privacy and convenience it provides. The surrounding area is both peaceful and beautiful, adding to the overall experience. Visitors consistently praise the friendly and helpful staff who contribute to a smooth and satisfying stay, marked by quick check-ins and secure parking.
The apartments are fully equipped, providing excellent facilities, including modern amenities and comfortable beds. Reviews highlight the warmth provided by efficient heat pumps, ensuring a cozy environment even during cooler days. The property offers easy access to local attractions, such as Monash University, making it ideal for those visiting the area.
Guests find the modern and clean accommodations exceptionally comfortable, with ample space to relax. The combination of great service and high-quality amenities leads reviewers to strongly recommend Clayton Serviced Apartments, echoing sentiments of a perfect stay worthy of top marks.
No, Clayton Serviced Apartments doesn't have any pool.
No, a spa isn't available at Clayton Serviced Apartments.
No, Clayton Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Clayton Serviced Apartments.
No, Clayton Serviced Apartments doesn't have a gym.