Extended Stay America Suites - Clearwater - Carillon Park
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Summary of reviewsExtended Stay America Suites - Clearwater - Carillon Park is highly regarded for its strategic location, offering guests convenient access to essential amenities, dining options, and major highways without the noise. Its proximity to the airport and tranquil environment makes it an attractive choice for travelers seeking convenience. The hotel provides appealing features such as a pool and well-equipped kitchenettes, which are especially beneficial for short visits. Guests commend the friendly neighborhood and efficient, accommodating staff who provide seamless service, including hassle-free refunds.
The hotel's rooms are spacious and comfortable, providing a peaceful haven with generously sized beds that enhance relaxation. The first-floor rooms are frequently highlighted as particularly enjoyable, and staff members are consistently noted for their kindness and helpfulness, which augment the overall guest experience.
However, there are significant concerns regarding cleanliness and maintenance, with multiple reports of dirty floors, worn-out facilities, and unpleasant odors stemming from cigarettes and animal waste. More severe issues like mold, roaches, and maintenance problems are also mentioned, detracting from the comfort and satisfaction of many guests. Despite these challenges, the hotel staff's dedication earns substantial praise for their hospitable and attentive service. Guests appreciate the reception staff's warm welcome and informative approach, though there is room for improvement in ensuring consistent professionalism.
Overall, Extended Stay America Suites - Clearwater - Carillon Park offers a convenient and well-located option that benefits from a dedicated staff, but it requires notable improvements in cleanliness and maintenance to ensure a satisfactory stay.
Categories
The hotel's rooms are spacious and comfortable, providing a peaceful haven with generously sized beds that enhance relaxation. The first-floor rooms are frequently highlighted as particularly enjoyable, and staff members are consistently noted for their kindness and helpfulness, which augment the overall guest experience.
However, there are significant concerns regarding cleanliness and maintenance, with multiple reports of dirty floors, worn-out facilities, and unpleasant odors stemming from cigarettes and animal waste. More severe issues like mold, roaches, and maintenance problems are also mentioned, detracting from the comfort and satisfaction of many guests. Despite these challenges, the hotel staff's dedication earns substantial praise for their hospitable and attentive service. Guests appreciate the reception staff's warm welcome and informative approach, though there is room for improvement in ensuring consistent professionalism.
Overall, Extended Stay America Suites - Clearwater - Carillon Park offers a convenient and well-located option that benefits from a dedicated staff, but it requires notable improvements in cleanliness and maintenance to ensure a satisfactory stay.
Dog Friendly Hotel
As an Extended Stay America location, it offers amenities and policies that typically accommodate pets. This is suitable for travelers needing longer-term stays.
Hotel with Parking
This Extended Stay America location provides free onsite parking for guests during their stay.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Extended Stay America Suites - Clearwater - Carillon Park is praised for its prime location, making it a convenient choice for travelers visiting the area. Nestled in a good-sized community, the hotel offers easy accessibility to a variety of essential amenities such as grocery stores, dining options, and gas stations, all within walking distance. Its strategic position also places it close to the airport and provides seamless access to major highways without the noise of being directly on them. Guests appreciated the tranquil environment, with a quiet neighborhood and friendly people in the vicinity. The property's central location makes it an appealing choice for those seeking convenience and a comfortable stay, complete with facilities like a pool and well-equipped kitchenettes for short visits. The hotel's staff receives nods for their kindness and efficient service, which includes hassle-free refunds when needed.
Extended Stay America Suites - Clearwater - Carillon Park offers spacious and comfortable rooms that guests appreciate, particularly for their size. Many highlight the peace and quiet along with the nicely sized bed that adds to their relaxation. The first-floor rooms have been specifically noted as enjoyable, and the staff is often mentioned for their kindness and helpfulness, which enhances the overall experience.
However, a number of guests have raised concerns about cleanliness and maintenance. Reports cite issues like dirty floors, old and unkempt facilities, and a generally rundown appearance. There have also been complaints about unpleasant odors attributed to cigarettes and animal waste, as well as more severe issues involving mold in the tub and roaches. Functional issues like persistently flushing toilets and rooms that were not ready for guests have also been mentioned. Despite these challenges, the staff remains a consistent positive in guest reviews, earning appreciation for their service and hospitality.
The reviews for Extended Stay America Suites - Clearwater - Carillon Park paint a concerning picture regarding the hotel's cleanliness. Guests consistently report unsatisfactory conditions, with rooms described as filthy and plagued by various types of dirt and smells. Despite efforts to address the situation, multiple attempts to change rooms resulted in similar issues, contributing to a less than pleasant stay.
Common complaints include dirty bathrooms, stained fixtures, mold, spider webs, and unpleasant odors of cigarette smoke and humidity. The overall lack of upkeep is evident, with floors, carpets, and common outdoor areas found to be consistently dirty. Some guests were alarmed by signs of previous guests, such as food left in the fridge and blood spots on the bathroom floor.
Furthermore, issues extend beyond cleanliness, affecting comfort and safety as well. The hotel structure is described as out of the way, contributing to a feeling of insecurity, which further detracts from guest experiences.
Overall, the reviews suggest a pressing need for improvements to cleanliness and maintenance in order to provide guests with a more satisfactory and comfortable stay.
Extended Stay America Suites - Clearwater - Carillon Park seems to have a dedicated team that impresses many guests with their attentiveness and helpful nature. The reception staff often earn praise for their warm welcome and informative approach, contributing to a pleasant check-in experience. Numerous reviews highlight the staff's ability to remain calm and composed when handling guest concerns, showcasing a commitment to maintaining a welcoming atmosphere. Many guests describe the staff as amazing and note their willingness to go above and beyond to ensure a positive stay. Despite this glowing feedback, it appears that some guests have encountered less favorable interactions, pointing to a need for consistent professionalism throughout. Overall, the team at Extended Stay America Suites demonstrates a strong dedication to guest satisfaction with room for improvement in maintaining uniform quality in service.
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Rooms
However, a number of guests have raised concerns about cleanliness and maintenance. Reports cite issues like dirty floors, old and unkempt facilities, and a generally rundown appearance. There have also been complaints about unpleasant odors attributed to cigarettes and animal waste, as well as more severe issues involving mold in the tub and roaches. Functional issues like persistently flushing toilets and rooms that were not ready for guests have also been mentioned. Despite these challenges, the staff remains a consistent positive in guest reviews, earning appreciation for their service and hospitality.
Cleanliness
Common complaints include dirty bathrooms, stained fixtures, mold, spider webs, and unpleasant odors of cigarette smoke and humidity. The overall lack of upkeep is evident, with floors, carpets, and common outdoor areas found to be consistently dirty. Some guests were alarmed by signs of previous guests, such as food left in the fridge and blood spots on the bathroom floor.
Furthermore, issues extend beyond cleanliness, affecting comfort and safety as well. The hotel structure is described as out of the way, contributing to a feeling of insecurity, which further detracts from guest experiences.
Overall, the reviews suggest a pressing need for improvements to cleanliness and maintenance in order to provide guests with a more satisfactory and comfortable stay.
Staff
Yes, Extended Stay America Suites - Clearwater - Carillon Park has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Extended Stay America Suites - Clearwater - Carillon Park.
Yes, Extended Stay America Suites - Clearwater - Carillon Park welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Clearwater - Carillon Park.
No, Extended Stay America Suites - Clearwater - Carillon Park doesn't have a gym.
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