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Summary of reviewsFullton Central, located in the heart of Cluj-Napoca’s historical center, offers guests a prime base for exploring the city's vibrant atmosphere and prominent attractions. The hotel's location is a standout feature, providing easy access to museums, restaurants, and bustling squares like Union and Museum Square, which many visitors find ideal for immersing themselves in the cultural charm of Cluj. The welcoming ambiance and friendly, helpful staff further enhance the stay, making guests feel at home while adding comfort to the already advantageous position.
Though opinions on breakfast vary, many guests appreciate the presence of both sweet and savory items, with particular mentions of delicious omelettes and traditional Romanian spreads, contributing to a satisfactory, if simple, dining experience. However, the breakfast could benefit from more variety and sophistication to meet some guests' higher expectations.
The rooms at Fullton Central are generally clean and quiet, with cozy ambiance and comfortable beds, suitable for short stays and business trips. However, discrepancies between room descriptions and reality, such as smaller-than-expected sizes and outdated furnishings, can affect satisfaction. Cleanliness is often praised, contributing to a positive impression despite isolated complaints of unpleasant smells and areas needing refurbishment.
The staff notably impress with their friendliness, professionalism, and attentiveness, ensuring a pleasant experience for guests. This includes the reception personnel, who are often able to assist in English, furthering guest comfort. The hotel's owner, Mr. Claudio, is commended for his kindness and involvement in guest experience.
While Fullton Central boasts a prime location and cozy beds, comfort issues with mattresses and some concerns about facilities suggest room for improvement. The hotel is sometimes perceived as lacking features typically associated with a three-star establishment, leading to perceptions of poor value for money due to limited services and high price points.
Overall, Fullton Central is recognized for its excellent location and welcoming staff, making it a promising option for travelers prioritizing accessibility and hospitality. However, improvements in amenities, breakfast options, and bed quality could elevate the overall experience to better meet guests' expectations. Show more
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Categories
Hotel near Nightlife Spots
Located on Str. Sextil Puscariu, a street that is close to the city center. This provides good walking access to the central bars and clubs.
Small Hotel
Fullton Central is housed in an old charismatic building with a beautiful courtyard. It features a Gothic cellar. The hotel offers a unique blend of history and charm.
3-Star Hotel
This hotel offers a central location and comfortable accommodations, making it a convenient choice for exploring the city. Guests appreciate its proximity to major attractions and the quality of its service.
Family Friendly Hotel
Room Types
Economy Twin Room - AtticSome twin rooms overlook the street or the backyard. The room has air-conditioning.
Classic Double RoomThis type of room features cable TV, and a mobile air-conditioning unit can be provided upon request.
Deluxe Double RoomThis double room features a private entrance, flat-screen TV, air conditioning, and seating area.
Twin RoomThis twin room has a private entrance, flat screen TV, seating area, and air conditioning.
Single RoomThis single room features a seating area, air-conditioning, cable TV and private entrance.
Deluxe Double RoomThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as heating. The unit has 3 beds.
Standard Double RoomThis double room features a private entrance, seating area, flat screen TV, and air conditioning.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker.
Guest Reviews
7.9
Good
Location
Situated in the vibrant heart of Cluj-Napoca, Fullton Central offers an exceptional stay with its prime location that is highly appreciated by its guests. Nestled in the city's historical center, the hotel provides easy access to all major attractions and essential facilities. Visitors can virtually step out of the hotel and be within walking distance of museums, exquisite restaurants, and bustling squares, including Union and Museum Square. The convenience of the central location makes it ideal for exploring Cluj's old town and enjoying the lively atmosphere that the city is renowned for.
The strategic position of Fullton Central serves as a perfect starting point for discovering the charm and pulse of Cluj-Napoca, whether on foot or via taxi. The hotel offers a welcoming ambiance with friendly and helpful staff, ensuring that guests have a pleasant experience during their stay. The rooms are spacious, clean, and well-appointed, adding comfort to the already advantageous location.
For those looking to immerse themselves in the cultural and historical allure of Cluj-Napoca, Fullton Central stands out as a superb choice, offering not just accessibility, but also comfort and hospitality in the city's center.
Breakfast
Nestled right in the city center, Fullton Central offers its guests the convenience of location, but opinions on the breakfast reveal a mixed experience. On the positive side, several guests appreciated the presence of both sweet and savory options, with enthusiastic mentions of delicious omelettes and traditional Romanian spreads. Fresh produce and well-prepared items were noted, adding a satisfying quality to the meal despite the generally simple presentation.
While some patrons found the breakfast to be just right with good coffee and flexible service hours, others viewed it as basic or adequate for their needs. There were also compliments for the cozy seating on the ground floor and friendly staff assistance throughout the breakfast service.
Conversely, criticism emerged around the limited variety and lack of warm dishes, with certain guests describing it as unimaginative or meager in comparison to larger hotels. Concerns about cold breakfast rooms and inadequate food replenishment also marked the reviews. For some, it was not the highlight one might expect from a hotel of this stature. Despite these points, many would still consider returning, enjoying the overall setting and convenience. Overall, Fullton Central provides a breakfast experience that can be satisfying for those seeking simplicity, though it may leave those expecting a more elaborate spread wanting.
Rooms
Fullton Central offers a range of rooms that receive mixed reviews from guests. Cleanliness is generally praised, with many finding the rooms clean and quiet. Guests appreciate the cozy ambiance and the strategic location in the city center, making it a convenient choice for short stays or business trips. The rooms often feature comfortable beds, contributing to a restful experience.
However, some guests note discrepancies between room descriptions and actual appearances, mentioning that rooms are smaller than expected and occasionally lack an outside view, especially those in the attic with skylight windows. Comfort levels vary, with some rooms reportedly being a bit dank or suffering from outdated furnishings, particularly on upper floors not yet renovated. Issues such as small bathrooms, moldy smells, and basic amenities are points of concern for some visitors.
Fullton Central's rooms cater well to short stays thanks to their cleanliness, central location, and essential comforts, yet the discrepancies between room images and reality, as well as some comfort issues, may not meet all expectations.
Beds
Fullton Central receives mixed feedback when it comes to their beds. A notable number of guests have found the beds to be cozy and very comfortable, featuring good size and appealing appearance. Many praise the comfy and inviting bedding, highlighting a pleasant sleeping experience for some. However, there's a recurring concern about the comfort and condition of the mattresses. Guests report issues such as deformed, worn-out, and sagging mattresses, with some noting discomfort and noise. A few guests mention that while the beds look nice, they do not meet expectations in terms of comfort, suggesting that improvements in bed quality could enhance the overall stay.
Cleanliness
When considering a stay at Fullton Central, guests frequently highlight the impressive cleanliness of the hotel, emphasizing the well-maintained rooms and overall tidy environment. The majority of visitors describe their accommodations as very clean, comfortable, and well-equipped, praising the high-quality linen and towels. Many reviews also note that despite the hotel's city-center location, the atmosphere remains calm and serene.
However, some drawbacks are mentioned. A few guests reported issues with unpleasant smells, particularly in certain bathrooms and rooms, noting ineffective remedial measures. Additionally, certain areas within the hotel, such as corridors and carpeting, were sometimes found lacking in cleanliness. Some facilities and furnishings appeared outdated and in need of refurbishment, with ongoing repairs impacting select areas.
Despite these inconsistencies, the positive feedback on cleanliness and friendly staff contribute to an overall favorable impression, making Fullton Central a promising choice for travelers prioritizing hygiene and comfort in an excellent location.
Staff
At Fullton Central, the hospitality offered by the staff leaves a lasting impression on guests. Patrons frequently highlight the friendliness and attentiveness of the team, noting their welcoming and accommodating nature. The staff's inclination to go above and beyond to assist guests has been a notable aspect of many stays, demonstrating both professionalism and a genuine desire to ensure comfort. The reception personnel in particular receive praise for their helpfulness and kindness, with the ability to communicate in English being an added bonus. Guests have commented on the consistent availability and support provided throughout their visit, making them feel at home.
The hotel's owner, Mr. Claudio, is also mentioned for his kindness and linguistic skills, which further enhance the guest experience. Despite occasional feedback about understaffed reception or minor issues with room amenities, the warm and polite demeanor of the team consistently shines through. The combination of a friendly atmosphere, professionalism, and a prime location makes Fullton Central a commendable choice for travelers seeking value and comfort in their accommodation.
3 Star
Situated in a prime location in the city center, Fullton Central benefits from being conveniently close to the bus station and just a short drive from the airport. However, despite its excellent position, guests feel that the hotel falls short of the expectations typically associated with three-star establishments. Reviewers commonly describe it as resembling more of a bed and breakfast than a hotel deserving of its star rating.
Price is a recurring point of contention, with many finding it too high relative to the services and amenities offered. The minimalist breakfast, available only starting from 8:00 AM, features industrial products from Lidl, leaving guests longing for more variety and quality.
The facilities, including small bathrooms and maintenance issues such as broken locks, contribute to guests perceiving a need for renovation and improvement. Unfortunately, this results in a perception of poor value for money—a sentiment echoed in reviews expressing disappointment with the overall experience.
Guests appreciate the hotel's central location but note the lack of standout features that would raise its standard and justify its pricing. Overall, while Fullton Central's location is ideal for city exploration, its high price point and limited offerings may lead to unmet expectations.
No, Fullton Central doesn't have any pool.
No, a spa isn't available at Fullton Central.
No, Fullton Central doesn't allow dogs.
No, parking facilities aren't available at Fullton Central.