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Summary of reviewsHotel Victoria is highly recommended for its prime location in the heart of Cluj-Napoca. It provides easy access to the city’s main attractions, cultural sites, shopping areas and public transport, all within a short walking distance. Despite its central setting, the rooms are well-soundproofed, offering a tranquil retreat from the city bustle.
The hotel’s breakfast offerings receive predominantly positive feedback. Guests often describe the breakfast as "very good," "fantastic," and "abundant," highlighting its varied and tasty options. While some felt the breakfast could be more diverse, particularly for vegan guests, it generally satisfies a wide range of tastes, ensuring no one leaves hungry.
The rooms at Hotel Victoria are consistently praised for their spaciousness and cleanliness. Guests appreciate the large, comfortable rooms equipped with modern amenities like fast internet, big bathrooms and small refrigerators. While the décor is somewhat dated with a nod to 80s or socialist architecture, the rooms remain well-maintained and practical. The views from certain rooms, especially those overlooking the cathedral, add an extra charm.
Cleanliness is a standout feature with consistently high praise for the spotless and well-maintained environments. Efforts to modernize the older architecture are noted and appreciated, contributing to the hotel's hygienic atmosphere.
The staff at Hotel Victoria is frequently commended for their exceptional friendliness and dedication. The reception team is especially highlighted for their helpfulness, professional demeanor and willingness to ensure a comfortable stay. The personal and attentive service significantly enhances the overall experience.
Wifi at the hotel receives mixed reviews. Some guests find it reliable and fast, while others experience weak signals or connectivity issues, particularly in the rooms. The connection is reportedly better in the reception area.
The comfort of the beds is generally well-received with many guests praising the cleanliness and the quality of the bedding. However, the size of the beds is noted as a concern for some with reports of double beds being more queen-sized and some single beds being outdated or too soft.
Overall, Hotel Victoria delivers commendable value for a three-star establishment. Its clean rooms, strategic location and reasonable pricing align well with guest expectations, making it a reliable and affordable option for travelers. Show more
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Accessible Hotel
This hotel features entire unit wheelchair accessibility, is accessible by lift, and includes bathroom amenities such as walk-in showers, roll-in showers, and toilets with grab rails for disabled guests.
3-Star Hotel
Room Types
Standard Twin RoomComes with free Wi-Fi and cable TV.
ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The apartment provides a minibar, a wardrobe, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a minibar, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Superior Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a wardrobe and a carpeted floor.
Guest Reviews
8.3
Very Good
Location
Hotel Victoria enjoys a prime location in the heart of Cluj-Napoca, making it an ideal choice for travelers looking to explore the city. Its central position near key attractions like the main square, Matthias Church and Union Square enables guests to easily access cultural sites, shopping areas, theaters, cinemas, restaurants and cafes on foot. The hotel's strategic setting also ensures convenient access to public transport, including buses and taxis and even extends to airport connections. Despite its proximity to the bustling city center, many visitors appreciate that the rooms are soundproof and offer a quieter retreat. The blend of historical and modern surroundings with a touch of nostalgic Communist architecture, adds to the charm. Overall, Hotel Victoria's unbeatable location is often highlighted as its most significant advantage, complemented by other positives like friendly staff, cleanliness and good value for money.
Breakfast
Hotel Victoria’s breakfast offerings have garnered a mix of reactions from guests with a noticeable lean towards positive feedback. Many guests appreciated the breakfast, describing it as "very good," "fantastic," and "delicious." The breakfast was frequently noted to be "abundant," "varied," and "tasty," with some reviews highlighting the "plentiful and diverse menu" and the presence of a "rich and varied selection." Buffet-style service is common, providing fresh and satisfying options.
However, not all experiences were as favorable. Some guests found the breakfast "too basic," "limited," or "monotonous." Specific complaints mentioned cold scrambled eggs, old bread and a lack of variety, particularly for vegan guests. Despite these criticisms, the breakfast was generally described as satisfactory with sufficient options to ensure no guest leaves hungry.
In summary, while Hotel Victoria's breakfast might not be the most luxurious or diverse, it typically offers good value and satisfies a range of tastes with its ample and delicious spread.
Rooms
Hotel Victoria offers rooms that are consistently praised for their size and cleanliness. Guests frequently highlight the large, spacious nature of the rooms, which often include ample amenities like comfortable beds, big bathrooms and small refrigerators. The cleanliness is meticulously maintained with many reviewers noting spotless conditions and modern conveniences such as fast internet and effective heating.
Though the décor gives a nod to an older style, reminiscent of an 80s atmosphere or old socialist architecture, the rooms are described as comfortable and practical. The view from some rooms, especially those overlooking the cathedral, adds a picturesque touch. Despite the somewhat dated interiors, the accommodations are well-maintained and equipped to meet all basic needs, making it a convenient and cozy choice for travelers.
Its strategic location enables easy access to downtown Cluj and parking availability adds to the convenience. Noise can be an issue for rooms facing the boulevard, but many find the peaceful ambiance of other rooms satisfactory. Overall, Hotel Victoria delivers a reliable, comfortable and spacious stay.
Beds
At Hotel Victoria, guest reviews present a mixed but generally positive impression of the beds. Many visitors found the beds to be very comfortable, highlighting the comfort of both the beds and pillows. Cleanliness is also frequently praised with mentions of clean white bed sheets and comfortable bed linens contributing to a pleasant sleeping experience.
However, the size of the beds has been a point of contention for some guests. Several reviews mention the beds as being too small or narrow, particularly the double and single beds. The double beds are described as being more of a queen size and some guests found the duvets and beds to be somewhat cramped. Additionally, a few comments note that some single beds are outdated and uncomfortable and a few guests have found the beds to be too soft.
Overall, while the comfort and cleanliness of the beds at Hotel Victoria are well-received, the size and modernity of certain beds could benefit from some improvements.
Cleanliness
Hotel Victoria stands out for its exceptional cleanliness, drawing consistent praise from guests who highlight its spotless environments and well-maintained facilities. The hotel is described as clean and tidy, providing neat and well-organized rooms that ensure a comfortable stay. Guests are particularly impressed with the cleanliness of the rooms, which are described as very clean, spacious and well-appointed.
Despite the hotel’s older architecture, efforts to modernize the rooms have been noted and appreciated, complementing the overall hygienic atmosphere. The staff is commended for their polite and diligent cleaning, contributing to a welcoming and pleasant ambiance.
While the hotel achieves high marks in cleanliness, a few guests mentioned the need for updates, especially regarding room furniture and single beds. Nonetheless, the cleanliness of the hotel compensates well, maintaining a high standard that guests have come to expect and appreciate.
Overall, Hotel Victoria provides a clean and comfortable stay with a strong emphasis on hygiene, making it a well-regarded choice for visitors looking for a centrally located and well-maintained accommodation.
Staff
Travelers consistently praise the staff at Hotel Victoria for their exceptional friendliness and dedication. Available around the clock, the reception team is highlighted for their helpfulness and professional demeanor. Guests appreciate the staff's willingness to go above and beyond to ensure a comfortable stay, noting the personal and attentive service provided. The staff's responsiveness and efficiency are frequently mentioned, contributing to the positive atmosphere of the hotel. Visitors acknowledge the staff's warm greetings and courteous behavior with special mentions for individual team members, such as Daniel from reception. The overall consensus is that the hotel's human resources and service stand out, creating a highly recommended experience for guests.
Wi-Fi
Hotel Victoria's wifi receives mixed reviews with some guests noting a good overall experience while others face challenges. On the positive side, guests appreciated a wifi connection that was described as good, reliable, fast, stable and having flawless reception. In these instances, the internet service seemed to work smoothly without notable issues.
However, many reviews indicated that the wifi signal was notably weak, especially within the rooms. Guests reported problems such as the wifi not working at all, difficulty logging in and weak signals that didn't reach certain areas like tables. Some described the internet as very weak or a little weak with several mentions of the connection being significantly better in the reception area compared to the rooms.
While there are instances of positive feedback regarding the wifi's performance, it appears that this amenity might be inconsistent and could potentially hinder those relying heavily on a stable internet connection during their stay.
3 Star
Hotel Victoria delivers commendable value for a three-star establishment. Guests frequently highlight the clean rooms and reasonable pricing that align well with its star rating. Many reviews praise its good quality-price ratio and consider it a solid choice for short stays. Some visitors even feel the hotel surpasses its three-star classification. While opinions vary, it generally meets expectations for its category, making it a reliable option for those seeking an affordable, comfortable stay.
No, Hotel Victoria doesn't have any pool.
No, a spa isn't available at Hotel Victoria.
No, Hotel Victoria doesn't allow dogs.
No, parking facilities aren't available at Hotel Victoria.