Summary of reviewsChukchansi Gold Resort & Casino has received mixed reviews from guests. While some were disappointed with the high room prices and felt that the hotel was not worth staying in if you are not interested in gambling, others appreciated the location and recent renovations. However, there were complaints about poor service due to understaffing and issues with air circulation and temperature controls in the rooms. Overall, the hotel has received passable reviews, but guests may want to consider the high prices before booking. Show more
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Categories
Resort with EV Charging Stations
Resort for Honeymoon
Casino Resort
Resort with Spa
Resort with Swimming Pool
Heated Pool
Location of the pool:indoor and outdoor
Is it a pool of special type?
Heated pool
When is the pool open?All year
Opening hours:08:00 - 10:00
The pool also has:
Pool bar
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Towels
Umbrellas
Cabanas
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Additional information about the pool:We also have a fitness room available to hotel guests nest to the pool as well as Serenity Springs Spa which has steam room and sauna with services
Answers last updated by Chukchansi Gold Resort & Casino
Deluxe RoomThe spacious triple room offers air conditioning and a coffee machine, as well as a private bathroom featuring a hairdryer. This triple room features a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.
Deluxe Queen Room with Two Queen BedsThe quadruple room features air conditioning and a coffee machine, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
SuiteThe spa bath and fireplace are the standout features of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a hairdryer and bathrobes. This suite is air-conditioned and has a seating area with a flat-screen TV, a coffee machine, a safe deposit box, a sofa, as well as heating. The unit has 2 beds.
Deluxe King RoomThe spacious triple room features air conditioning and a coffee machine, as well as a private bathroom boasting a hairdryer. This triple room has a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
Deluxe Queen RoomThe quadruple room features air conditioning, a coffee machine, as well as a private bathroom boasting a hairdryer. This quadruple room has a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.
Standard Single RoomThe spacious triple room features air conditioning, a coffee machine, as well as a private bathroom boasting a hairdryer. This triple room has a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
Standard Queen RoomThe quadruple room provides air conditioning and a coffee machine, as well as a private bathroom featuring a hairdryer. This quadruple room features a safe deposit box, heating and a flat-screen TV. The unit offers 2 beds.
Triple RoomThe triple room includes a private bathroom equipped with a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV, a coffee machine, a safe deposit box, heating as well as mountain views. The unit offers 1 bed.
Quadruple RoomThe quadruple room features air conditioning, a coffee machine, as well as a private bathroom boasting a hairdryer. This quadruple room has a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.
Chukchansi Gold Resort & Casino offers a convenient location for those looking to explore Yosemite National Park and Bass Lake. With many things to do in the area, guests can enjoy a pleasant drive to the hills and take in the view of the mountains from their room. The resort also offers valet parking and dining options. Although some guests found the elevators to be a bit too far from the reception area and experienced a long wait at the café, overall, visitors liked the nice location and the beautiful view at sunset. While the sign driving up to the hotel said it was 15 minutes away from the park, it took closer to 30-35 minutes. Despite this, guests still appreciated the great location and easy drive to Yosemite Park.
Breakfast
Chukchansi Gold Resort & Casino offers an array of dining options, including a Vintage Restaurant with top-of-the-line cuisine. Although breakfast is not included in the price, guests have praised it as plentiful, satisfactory and generally good. A vegan guest appreciated the great suggestion for their dietary restrictions. Unfortunately, some guests missed out on trying the buffet breakfast. Overall, breakfast at Chukchansi Gold Resort & Casino seems to be a solid choice for those looking to start the day off right.
Dinner
The dinner options at Chukchansi Gold Resort & Casino offer a variety of choices with good quality food. The Mexican restaurant was closed during our visit, but there were plenty of other options available. The steakhouse proves to be pretty good, while the burgers at the hamburger place were the only option without a long wait time. The only downside was the slow service at the diner where we waited over a half hour for our meal and even received the wrong order. Despite some mediocre food, there were standout dishes such as the rack of lamb which was the best we've had in a long time. The surf n turf was also great. One guest particularly enjoyed the lecker Essen in the Noodle Bar, while another mentioned отлично поужинали. Overall, the food and drink menu offers a nice variety for guests to enjoy. However, some guests were surprised by the early closing hours of the restaurants and felt that dinner was overpriced with long wait times. If you're looking for a special occasion, a dinner package with a room special may be a better option.
Rooms
Chukchansi Gold Resort & Casino offers a great option for travelers looking for a comfortable stay with clean and well-appointed rooms. Many guests praised the size and comfort of their rooms with some mentioning the spaciousness and modern amenities such as the spa in the suite and roomy showers. The hotel is described by guests as nicely decorated and well-maintained with some even calling it luxurious. Many reviewers also appreciated the free bottled water provided throughout the stay. Guests who stayed in the updated or new rooms praised their cleanliness and modern design. Despite some negative comments about older rooms, dirty mirrors and hair on the floor or torn sheets, most guests found their rooms to be clean and quiet. While some complained of uncomfortable beds, others found them extremely comfortable. A few guests mentioned issues with the front desk or housekeeping service, but for the most part, the hotel seems to have a high level of security and cleanliness. The hotel is well-located and has great amenities, including a casino and updated facilities. Though some guests found the price to be high, many still enjoyed their stay and complimented the overall quality of the room and property.
Beds
Chukchansi Gold Resort & Casino offers guests a cozy stay, granting them the option to enjoy a comfortable bed throughout their vacation. Some reviewers praised the comfy mattresses and fluffy pillows. Guests raved about the comfortable and clean rooms, featuring great amenities. However, some negative feedback claimed that the uncomfortable beds were hard as a rock, lumpy or too soft with a few reporting stained sheets that weren't replaced. Overall, the hotel provides its guests with the opportunity to rest easy on very comfy beds.
Cleanliness
Chukchansi Gold Resort & Casino has received positive remarks from guests in terms of cleanliness. Many travelers have noted that the hotel, rooms and facilities were very clean with some describing them as super clean or exceptionally clean. The cleaning was also noted to be done frequently due to Covid-19 protocols. Guests have appreciated the cleanliness of the casino floor and appreciated the fact that the hotel was sanitary and organized. Although some areas needed improvement such as hallways and showers, the overall consensus was that the hotel was well maintained and beautifully decorated. Despite some negative feedback, most guests have praised the hotel's cleanliness standards and have found the accommodations to be nice and clean with comfortable beds.
Staff
The staff at Chukchansi Gold Resort & Casino were a highlight for many guests. They were described as helpful, friendly, excellent and professional. Security was abundant which made guests feel safe. The bakery/sandwich/coffee shop was lovely. While some reception staff could be friendlier, the majority of guests found the staff to be welcoming and accommodating. However, some guests did have negative interactions with staff members who were described as rude or unprofessional. Overall, the atmosphere of the employees was welcoming and most guests had positive experiences with the staff. Special shoutout to security department supervisor Matt for going above and beyond to help a guest retrieve lost sunglasses.
Spa
The Spa at Chukchansi Gold Resort & Casino seems to be a great spot for travelers looking to relax and unwind during their stay. Many guests have praised the spa's services, particularly the massages, which have been described as the "best ever." The relaxing and soothing atmosphere of the spa has also been noted by guests. Visitors have also appreciated the swimming pool and gym facilities, although some have reported that the gym feels a bit empty. While one guest had a problem with a malfunctioning TV, others have had nothing but positive experiences at the pool and spa. Specific staff members have received praise as well, such as Andrea at the Hotel Spa, who has been singled out by guests as wonderful. All in all, the spa seems to be a highlight of this resort and one that guests definitely shouldn't miss.
Pool
If you're in search of a fun, family-friendly getaway, Chukchansi Gold Resort & Casino is a fantastic option. The indoor/outdoor pool area is a highlight for many guests with both heated and unheated options available. Though there may be a lot of kids around at times, the atmosphere is generally relaxed and enjoyable. Guests love the pool's friendly bartenders and delicious pool-side food, but keep in mind that outside drinks are not allowed. Smoke-free accommodations and casino areas are a plus, too. While the cost may be a bit high for some, you'll find that the lovely pool is worth it. The only downsides? Some guests report a lack of pool towels and a need for better bathroom/changing facilities nearby. All in all, the pool is a great asset to this resort.
Parking
Chukchansi Gold Resort & Casino offers free parking, which is a great convenience for those who will be driving to Yosemite Park or Bass Lake. The parking structure is large and can accommodate many vehicles. However, guests should be aware of the tight security measures when going up to their rooms. There are no reserved parking areas for guests, so everyone parks in the same lot. Unfortunately, the lot can become full and guests may need to park further away from the entrance. Despite this, guests appreciate the added benefit of free and ample parking. There is also the option for valet parking, although some guests have reported issues with security, such as being refused entry or being asked to dispose of prohibited items off of the hotel grounds. Overall, guests are satisfied with the parking situation at Chukchansi Gold Resort & Casino.
3 Star
Guests had mixed reviews about Chukchansi Gold Resort & Casino. Some were disappointed with the high room prices which they felt did not match the quality of the facilities. Some even felt that the hotel was not worth staying in if you are not interested in gambling. However, there were positive comments about the location and the fact that the hotel had undergone renovations. Some guests felt that the hotel was understaffed which led to poor service. There were also specific complaints about the lack of air circulation and temperature controls in the rooms. Overall, the hotel has received passable reviews but might not be worth the high prices that are charged.
Casino
The Chukchansi Gold Resort & Casino boasts a really big and beautiful casino with plenty of space and clean, comfortable gaming. The variety of games is great and there are lots of slots to choose from. However, some guests mentioned that the payout on the machines can be tight. Despite this, plenty of guests mentioned winning something most of the time. The casino floors are kept at a cool temperature and there is cleaning going on all the time. All restaurants are located within the casino and although most of them are packed, there is a good variety of options at reasonable prices. Some guests complained about the heavy smoking in certain areas of the casino, but overall, it was described as a fun and nice casino. Unfortunately, for those who are not into gambling or are bothered by smoke, this may not be the perfect location. It is also worth noting that the casino rules can be annoying and some areas may be mask-mandatory. Nonetheless, it's great that the hotel and casino are connected, making it very convenient to enjoy the amenities.
Yes, Chukchansi Gold Resort & Casino has pool(s) that belong to one or more of the following categories: Heated Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Chukchansi Gold Resort & Casino.
No, Chukchansi Gold Resort & Casino doesn't allow dogs.
Yes, parking facilities are available at Chukchansi Gold Resort & Casino.