Best Western Cocoa Beach - Port Canaveral
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Summary of reviewsThe Best Western Cocoa Beach - Port Canaveral offers a memorable stay characterized by its prime beachfront location, warm hospitality and family-friendly amenities. The hotel's enviable setting on Cocoa Beach places guests within easy reach of the iconic Cocoa Beach Pier, local restaurants and major attractions like the Kennedy Space Center and Port Canaveral. This location ensures seamless access to the sun-kissed sands and surf, enhancing the overall guest experience.
The complimentary breakfast is a highlight, highly praised for its variety and quality, featuring a selection of fruits, yogurts, breads, pancakes and hot foods. Despite occasional crowding and the use of single-use plastics, the friendly and attentive staff make the morning meal a pleasant start to the day.
Dining options within proximity receive favorable mentions with good advice on local restaurants and discounts at nearby establishments. The Food Camp Grill and other nearby eateries provide diverse dining experiences, giving guests plenty of choices.
Rooms vary in quality, offering clean, spacious accommodations with essential amenities like refrigerators and microwaves. Guests particularly appreciate the beautiful ocean views from balcony-equipped rooms. However, some areas are noted as outdated and in need of renovation with issues such as musty smells and noisy air conditioning units mentioned.
Cleanliness generally meets guest expectations with attentive housekeeping and well-maintained common areas. Nonetheless, some sporadic lapses in cleanliness concerning carpets and specific furnishings are noted.
The staff consistently receive high praise for their friendliness and helpfulness, significantly enhancing the guest experience. From front desk personnel to housekeeping and breakfast staff, the team is commended for their warm hospitality and efficient service.
Wi-Fi access varies across the hotel with some guests experiencing reliable service while others face challenges with connectivity and speed. The gym, although receiving mixed reviews, provides a clean and well-equipped space for guests to maintain their fitness routines.
The pool areas, both indoor and outdoor, are well-received for their cleanliness and pleasant atmosphere with amenities such as a poolside bar and fire pit enhancing the experience. The beach access is a standout feature with guests enjoying the direct proximity to the ocean and the scenic views from their rooms.
Parking receives mixed feedback with the convenience of free parking appreciated but additional fees and tight spaces occasionally detracting from the experience. The family-friendly atmosphere of the hotel is a notable highlight with family suites offering spacious accommodations and kids enjoying various activities.
Overall, the Best Western Cocoa Beach - Port Canaveral provides a charming and comfortable stay with its top-notch location, excellent staff and a range of amenities, although some areas could benefit from updates and improvements.
Categories
The complimentary breakfast is a highlight, highly praised for its variety and quality, featuring a selection of fruits, yogurts, breads, pancakes and hot foods. Despite occasional crowding and the use of single-use plastics, the friendly and attentive staff make the morning meal a pleasant start to the day.
Dining options within proximity receive favorable mentions with good advice on local restaurants and discounts at nearby establishments. The Food Camp Grill and other nearby eateries provide diverse dining experiences, giving guests plenty of choices.
Rooms vary in quality, offering clean, spacious accommodations with essential amenities like refrigerators and microwaves. Guests particularly appreciate the beautiful ocean views from balcony-equipped rooms. However, some areas are noted as outdated and in need of renovation with issues such as musty smells and noisy air conditioning units mentioned.
Cleanliness generally meets guest expectations with attentive housekeeping and well-maintained common areas. Nonetheless, some sporadic lapses in cleanliness concerning carpets and specific furnishings are noted.
The staff consistently receive high praise for their friendliness and helpfulness, significantly enhancing the guest experience. From front desk personnel to housekeeping and breakfast staff, the team is commended for their warm hospitality and efficient service.
Wi-Fi access varies across the hotel with some guests experiencing reliable service while others face challenges with connectivity and speed. The gym, although receiving mixed reviews, provides a clean and well-equipped space for guests to maintain their fitness routines.
The pool areas, both indoor and outdoor, are well-received for their cleanliness and pleasant atmosphere with amenities such as a poolside bar and fire pit enhancing the experience. The beach access is a standout feature with guests enjoying the direct proximity to the ocean and the scenic views from their rooms.
Parking receives mixed feedback with the convenience of free parking appreciated but additional fees and tight spaces occasionally detracting from the experience. The family-friendly atmosphere of the hotel is a notable highlight with family suites offering spacious accommodations and kids enjoying various activities.
Overall, the Best Western Cocoa Beach - Port Canaveral provides a charming and comfortable stay with its top-notch location, excellent staff and a range of amenities, although some areas could benefit from updates and improvements.
Hotel near Golf Courses
This hotel is noted for its proximity to several golf courses in Cocoa Beach, with two notable courses close by. It is also listed as a top Cocoa Beach golf hotel.
Hotel near The Beach
This hotel is located directly on Cocoa Beach, between the ocean and Banana Lagoon. It features two outdoor pools, high-speed internet, and a daily continental breakfast.
Family Friendly Hotel
This hotel has family-friendly amenities and offers easy access to Port Canaveral attractions. It includes an outdoor pool and various dining options suitable for families.
Dog Friendly Hotel
This hotel is pet-friendly and provides comfortable accommodations. Its location near Port Canaveral and Cocoa Beach makes it convenient for travelers with pets.
Hotel with Swimming Pool
This hotel offers a well-maintained pool area, providing a relaxing environment for guests. Its location is convenient for accessing both the beach and Port Canaveral.
Outdoor Pool
Business Hotel
This hotel offers meeting facilities for corporate events and social gatherings, accommodating up to 60 people. Audio-visual equipment and catering are available upon request. It also has a business center and complimentary high-speed internet access.
Hotel with Parking
Provides paid parking for guests ($10 fee per vehicle). Also offers free electric vehicle charging stations. Close to the Historic Cocoa Beach Pier, adding convenience for entertainment.
EV charging stations
Accessible Hotel
This hotel is listed as an accessible hotel in Cocoa Beach. It features wheelchair accessibility and on-site accessible restaurants/lounges.
Hotel with Gym
The hotel offers gym facilities. It is a suitable option for guests looking to stay active during their visit.
Hotel with EV Charging Stations
The Best Western Cocoa Beach offers EV charging stations for guests. This provides a practical amenity for travelers with electric vehicles.
3-Star Hotel
This hotel offers direct beach access, a pool, and free breakfast. It's known for its consistent quality, convenient location, and good value for money.
Hotel with Outdoor Pool
This hotel features two heated outdoor pools. There is also a poolside bar available for guests.
Hotel for Honeymoon
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
Nestled on the beautiful shores of Cocoa Beach, the Best Western Cocoa Beach - Port Canaveral boasts an enviable location that guests rave about. Positioned directly on the beach, visitors enjoy seamless access to the sun-kissed sands and refreshing surf with sunbeams and surfboards available for hire right on the premises. The proximity to the iconic Cocoa Beach Pier is a significant highlight, placing guests within a short stroll of various restaurants, shops and lively local attractions. The hotel’s location is deemed ideal not just for leisure seekers but also for those visiting the Kennedy Space Center and Port Canaveral, making it a perfect base for both relaxation and exploration.
Many guests appreciate the stunning ocean views available from select rooms, complete with balconies offering a picturesque setting to watch the sunrise or gaze at passing cruise ships. The convenience of having dining options and grocery stores within walking distance adds to the hotel's allure, ensuring that everything one might need is close at hand. The beachfront location enhances the overall experience, providing a tranquil and scenic retreat just steps away from the hotel's accommodations.
In terms of value, the hotel delivers clean, comfortable rooms and a hearty breakfast included, making it an excellent choice for travelers seeking both comfort and convenience. With its top-notch beach access, excellent amenities and a perfect location close to major attractions, this hotel is an excellent pick for a memorable Cocoa Beach getaway.
At the Best Western Cocoa Beach - Port Canaveral, breakfast is generally a highlight for many guests with numerous comments praising the variety and quality of the offerings. The breakfast buffet features a wide selection of items including fruit, yogurts, bread, bagels, pancakes, hot food and various juices. Many visitors noted that the breakfast was not only delicious but also well-organized and clean with attentive and friendly staff maintaining the area.
Guests appreciated the complimentary breakfast, which was described as plentiful and varied, featuring eggs, bacon, sausage and pastries. Despite a few mentions of long queues and limited seating, the overall sentiment remains positive, emphasizing the good value and convenience of the included meal. Some reviews highlighted the use of single-use plastics, which could be a drawback for environmentally conscious travelers.
In summary, while a few guests found the breakfast to be basic or crowded, most found it to be an excellent start to their day, substantial and reflective of good American hospitality standards. The friendly and caring service from the breakfast staff also receives high marks, making the morning meal a pleasant experience for guests at this beachfront hotel.
Guests who dined at the Best Western Cocoa Beach - Port Canaveral generally enjoyed the convenience and quality of nearby dining options. Many appreciated the good advice on local restaurants and endorsed the discounts available at an adjacent restaurant, which was noted for being excellent. The on-site and affiliated restaurants received mixed reviews; some described them as very good with a pleasant atmosphere, while others found the food to be mediocre. The nearby Fish Camp Grill garnered positive remarks for its food quality. Additionally, the hotel's favorable location makes it easy to walk to a variety of other eateries, including a nice Mexican restaurant and several spots with good atmosphere. Overall, the availability of several dining choices within close proximity was well received by guests.
The Best Western Cocoa Beach - Port Canaveral offers a varied experience in terms of room quality and upkeep. Guests frequently mentioned the spaciousness and comfort of many rooms, highlighting the clean and well-maintained accommodations with beautiful ocean views from balconies. The rooms are generally equipped with basic amenities including refrigerators, microwaves and kitchenettes in some suites.
However, travelers noted that many rooms and facilities are outdated and in need of renovation. Issues such as musty smells, dampness, old or dirty carpets, noisy air conditioning units and dated furniture were recurrent themes. Some guests also remarked on specific maintenance problems like faulty doors, stained couches and mildew smells. Despite these setbacks, rooms were often described as spacious, clean upon arrival and adequately comfortable for families.
The hotel's layout includes five buildings, some of which are older and located further from the reception and breakfast area. This physical distribution has led to comments about the inconvenience of accessing certain amenities. Despite the mixed reviews, the general consensus is that rooms with ocean views and balconies are particularly appreciated for their scenic beauty, even though some require more care and updates. Overall, the Best Western Cocoa Beach - Port Canaveral provides a comfortable stay with room for improvement in several areas.
The beds at the Best Western Cocoa Beach - Port Canaveral receive mixed reviews from guests, but a significant number of positive remarks highlight the comfortable bedding. Many guests found the mattresses to be very comfortable, noting that the beds provided a good night's sleep. The soft and comfy nature of some beds garnered appreciation, particularly in rooms featuring king-sized beds, which were often mentioned favorably alongside the bedding.
However, there are recurring criticisms as well. Numerous reviews point out that some of the beds were hard, lumpy or even uncomfortable with pillows that were too small or not very supportive. The pull-out sofas, in particular, received negative feedback for being uncomfortable and sometimes stained. Several guests noted that the bedding was in need of an upgrade with complaints about outdated mattresses and linens that were sometimes described as dirty or worn out.
Despite these issues, the hotel seems to receive regular praise for the clean and spacious bedrooms, contributing to an overall decent stay for many guests. For travelers emphasizing comfort and seeking a good rest, the consistency of comfortable beds is a significant positive, though some improvements in bedding and pillow quality could enhance the overall experience.
The cleanliness of Best Western Cocoa Beach - Port Canaveral receives a mix of reviews with a general consensus highlighting well-maintained and clean rooms. Many guests appreciated the clean and tidy rooms, reporting daily cleaning and attentive housekeeping staff. The property itself is frequently described as clean and the common areas, including the pool and outside areas, are noted for their cleanliness.
However, some reviews indicate a need for improvements in certain areas, such as carpets and outdated bathrooms. There were occasional reports of dirty carpets, musty smells and inconsistency in room cleaning. Issues such as stained sheets, dampness and the presence of cockroaches in some instances also detracted from the overall cleanliness experience. While the hotel's housekeeping services were generally good, sporadic lapses in cleanliness were noted, particularly regarding carpets and certain furnishings.
In summary, despite some negative feedback on specific issues, the hotel generally maintains a good standard of cleanliness with vigilant housekeeping teams ensuring a satisfactory stay for many guests.
The staff at Best Western Cocoa Beach - Port Canaveral consistently receive high praise for their friendliness and helpfulness. Numerous reviews highlight the team’s courteous and polite demeanor with many guests noting that employees greeted them with smiles and a welcoming attitude. Guests particularly commend the breakfast staff for their hard work and pleasant interactions, often describing them as fantastic and delightful.
Front desk personnel, including specific mentions of staff like Shaylen and Stanley, are frequently acknowledged for their exceptional customer service with many guests experiencing positive and informative check-ins. The assistance provided by housekeeping and maintenance staff is also appreciated, ensuring that guest needs are promptly and efficiently handled.
Although there are occasional mentions of less friendly interactions, especially at the reception, the overall impression is overwhelmingly positive. Guests find the staff to be accommodating, proactive and attentive, contributing significantly to a pleasant and comfortable stay. From the pool bartender to the bellboy, the collective efforts of the Best Western Cocoa Beach - Port Canaveral team create an environment where service and hospitality are clearly prioritized.
The Wi-Fi experience at Best Western Cocoa Beach - Port Canaveral has garnered mixed feedback from guests. On the positive side, some travelers found the Wi-Fi to be good, reliable and even excellent in certain areas of the hotel with free access and decent broadband speed enhancing their stay. Additionally, no significant issues were reported by some guests and the service was appreciated for being fast enough for their needs.
However, not all experiences were favorable. Some guests reported that the Wi-Fi was inconsistent, describing it as hit or miss and sometimes unreliable. There were instances where the internet service was slow, spotty or even non-existent, especially in certain rooms or on balconies. A few guests faced challenges getting online frequently, indicating a need for improvement in Wi-Fi access throughout the property.
From the mixed experiences, it appears that while some parts of the hotel offer efficient internet service, there's variability in the quality of Wi-Fi that may affect guests differently based on their location within the hotel.
The Best Western Cocoa Beach - Port Canaveral offers a gym that has received generally positive feedback from guests. The facility is noted for being clean and well-stocked, providing easy access and being free to use for hotel guests. It is described as well-equipped and a nice space for maintaining a fitness routine while traveling. While one review mentioned that the gym was merely okay and another commented on it as woeful in comparison to other properties, the overall sentiment suggests it meets basic expectations and is a valued amenity for guests.
The pool amenities at Best Western Cocoa Beach - Port Canaveral receive favorable feedback from guests. The hotel boasts both indoor and outdoor heated pools, which many guests appreciate for their warmth and cleanliness. The pool areas are described as nice with ample space and convenient access. The outdoor bar near the pool is a popular feature, though some reviews mention that it was not always open. The pool environment, adorned with plants and featuring additional amenities such as a fire pit, creates a pleasant and relaxing atmosphere.
Guests commonly found the pool areas to be well-maintained with clean spaces and soft towels readily available. The hotels' poolside service and friendly staff further enhance the experience. Some guests noted that the pool could be crowded at times, particularly with children and a few reported instances of the pool being closed for repairs. Despite these minor issues, most reviews highlight the pools as a highlight of their stay, offering a relaxing retreat close to the beach.
The Best Western Cocoa Beach - Port Canaveral enjoys exceptional proximity to the beach, being situated right on the shoreline. Guests frequently highlight the convenience of direct beach access, which allows for easy walks, whether for leisure or to catch the picturesque ocean views from their rooms with balconies. The beach itself is described as nice, clean and quiet, making it an ideal spot for relaxation and even for witnessing space launches.
Visitors appreciate the hotel's location, which is not only immediately adjacent to the beach but also within a short walking distance to the Cocoa Beach Pier, boardwalk and a variety of nearby restaurants. This prime beachside setting enhances the guest experience, allowing them to enjoy meals with beach views and the soothing sounds of the waves.
Overall, the positive reviews emphasize how the beachfront location and easy access to the ocean significantly contribute to a satisfying stay at the Best Western Cocoa Beach - Port Canaveral.
The parking situation at the Best Western Cocoa Beach - Port Canaveral has received mixed feedback from guests. Many guests appreciated the availability of free parking, noting that ample spaces were provided and parking was well-lit and convenient. Several reviewers found it convenient to have parking available directly in front of their rooms or close by with easy access and well-maintained facilities. Some guests also mentioned receiving free parking coupons and appreciated the on-site parking availability.
However, there were also numerous comments about the additional charges for parking with many expressing surprise and dissatisfaction at the $10 per day parking fee, which a few even described as expensive. Some guests encountered difficulties with tight parking spaces, limited availability during busy periods and occasionally having to park far from their rooms. Overall, while the accessibility and condition of the parking facilities were praised by many, the additional fees and occasional space constraints detracted from the overall positive experience for some visitors.
The 'Best Western Cocoa Beach - Port Canaveral' is a wonderful destination for families seeking a relaxing and enjoyable vacation. The hotel is highly praised for its family-friendly atmosphere and accommodating staff who go out of their way to ensure a pleasant stay for all guests. There are numerous family suites available, offering spacious separate sleeping areas and convenient amenities such as bathrooms with dual sinks, which are particularly appreciated by those traveling with children.
Kids absolutely love the activities available, particularly the pool, providing hours of entertainment. The location of the hotel is also ideal for families with many nearby restaurants and attractions making it easy to keep everyone happy. While there were some mentions of inconvenient wait times for breakfast, the overall experience is overwhelmingly positive for families of all ages, from toddlers to teenagers.
In addition to being a great base for family vacations, the hotel is also noted for its safety and cleanliness, essential factors when traveling with children. The extra attention and warm welcome from the friendly and responsive staff make families feel right at home.
Overall, it's a fantastic choice for a family getaway with excellent family vibes and plenty of kid-friendly activities, ensuring that everyone has a memorable and enjoyable stay.
The Best Western Cocoa Beach - Port Canaveral is an attractive option for golf enthusiasts due to its proximity to several golf courses. Guests have noted the convenience and good access to golfing opportunities nearby with two notable courses close to the hotel. While the region lacks extensive numbers of golf courses, the available options receive positive mentions, making it suitable for those looking to enjoy a few rounds during their stay. Additionally, mini golf is available, offering a fun alternative for all skill levels. Overall, the hotel is well-located for guests who wish to incorporate golf into their Cocoa Beach experience.
Located in Cocoa Beach, the Best Western Cocoa Beach - Port Canaveral presents a classic three-star experience with facilities and services that align with typical American standards for mid-range accommodations. Although some guests found the hotel a bit pricey, many agreed that it offers good value for money. The amenities and services are consistent, maintaining a quality that meets the expectations of a three-star rating.
The hotel design focuses on providing a moderate luxury experience, ensuring guests have access to standard amenities and adequate service. It is a clean and convenient option for travelers and suitable for a short stay or a budget-friendly vacation. The facilities are typical for a three-star hotel, ensuring a decent stay that aligns with the value proposition.
Overall, the Best Western Cocoa Beach - Port Canaveral delivers a fair three-star experience, making it a recommendable choice for those looking for good value for their money. The hotel stands out for its consistent quality and convenient location, especially for the price charged, making it a solid option within its category.
The Best Western Cocoa Beach - Port Canaveral appears to be a solid choice for business travelers seeking value for money. It offers various business facilities, including comfortable business rooms and spaces suitable for meetings and presentations. The WiFi is noted to be fast and reliable, which is essential for business activities. Conference rooms are also available and well-maintained, ensuring a professional environment for meetings. The business center is equipped with ample amenities and there are plenty of plug-in spaces, making it convenient for those who need to stay connected and productive. Additionally, the hotel's reasonable pricing compared to other options, combined with its extensive business-oriented offerings, underscores its excellent value for money.
'Best Western Cocoa Beach Hotel & Suites' receives positive remarks for its accessibility features. Guests highlight the convenience of walking to the beach and nearby locations, making it a favorable destination for individuals with disabilities. The presence of an accessible room on the premises is appreciated with many noting that these rooms are well-maintained and thoughtfully designed for ease of use. The hotel's location is also praised for its easy access to local restaurants, enhancing the overall experience for guests.
While the hotel is generally seen as wheelchair and handicapped accessible, some reviewers note minor challenges, particularly in navigating certain areas like the pool bar and the lobby, which can be difficult to locate among the buildings. Additionally, there are comments about the hotel flooring needing some improvement to enhance accessibility further. Despite these minor drawbacks, the hotel provides good access to facilities and amenities, earning commendation from guests with mobility needs. Overall, the accessibility at Best Western Cocoa Beach Hotel & Suites is good, making it a reasonably suitable option for disabled travelers.
The outdoor pool at Best Western Cocoa Beach - Port Canaveral receives high praise from guests for its warmth and cleanliness. The heated pools ensure a comfortable swim with temperatures just right for relaxation. The pools, well-maintained and nicely decorated, offer ample space for visitors to enjoy and the surrounding area adds to the enjoyable atmosphere with deck chairs and towel racks readily available.
Guests appreciate having access to two swimming pools, both of which are clean and offer a pleasant experience. The pool area is complemented by a bar nearby, making it convenient to grab a refreshing drink while lounging. The pool area stays open until 10 PM, allowing for extended relaxation time.
The presence of a gated swimming area adds a sense of security, which many guests find reassuring, especially those with children. The poolside atmosphere includes elements like fire pits, enhancing the overall ambiance of the space. With ocean views available from certain pool sections, the setting provides a scenic backdrop that enhances the pool experience.
Among the highlights mentioned are the enjoyable pool and hot tub, which contribute to a relaxing and fun environment. Overall, the pool facilities are consistently noted for being well cared for and providing a fantastic addition to the guest experience at the hotel.
The Best Western Cocoa Beach - Port Canaveral appears to be a popular choice for honeymooners, receiving numerous positive remarks about its suitability for such a special occasion. The staff are noted for their kindness, particularly when informed that a couple is celebrating their honeymoon, which adds a personal touch to the experience. The location is frequently described as perfect with several mentions emphasizing its proximity to romantic spots. Guests generally find the hotel clean and the environment romantic, which contributes to the overall ambiance ideal for a honeymoon. Additionally, the hotel is appreciated for its convenient and picturesque setting near the beach. Despite one comment suggesting it might not be the most ideal for a romantic getaway, the majority of feedback highlights it as a beautiful and romantic place with several guests considering it a perfect spot to commemorate their honeymoon.
Location Show Map
Location
Many guests appreciate the stunning ocean views available from select rooms, complete with balconies offering a picturesque setting to watch the sunrise or gaze at passing cruise ships. The convenience of having dining options and grocery stores within walking distance adds to the hotel's allure, ensuring that everything one might need is close at hand. The beachfront location enhances the overall experience, providing a tranquil and scenic retreat just steps away from the hotel's accommodations.
In terms of value, the hotel delivers clean, comfortable rooms and a hearty breakfast included, making it an excellent choice for travelers seeking both comfort and convenience. With its top-notch beach access, excellent amenities and a perfect location close to major attractions, this hotel is an excellent pick for a memorable Cocoa Beach getaway.
Breakfast
Guests appreciated the complimentary breakfast, which was described as plentiful and varied, featuring eggs, bacon, sausage and pastries. Despite a few mentions of long queues and limited seating, the overall sentiment remains positive, emphasizing the good value and convenience of the included meal. Some reviews highlighted the use of single-use plastics, which could be a drawback for environmentally conscious travelers.
In summary, while a few guests found the breakfast to be basic or crowded, most found it to be an excellent start to their day, substantial and reflective of good American hospitality standards. The friendly and caring service from the breakfast staff also receives high marks, making the morning meal a pleasant experience for guests at this beachfront hotel.
Dinner
Rooms
However, travelers noted that many rooms and facilities are outdated and in need of renovation. Issues such as musty smells, dampness, old or dirty carpets, noisy air conditioning units and dated furniture were recurrent themes. Some guests also remarked on specific maintenance problems like faulty doors, stained couches and mildew smells. Despite these setbacks, rooms were often described as spacious, clean upon arrival and adequately comfortable for families.
The hotel's layout includes five buildings, some of which are older and located further from the reception and breakfast area. This physical distribution has led to comments about the inconvenience of accessing certain amenities. Despite the mixed reviews, the general consensus is that rooms with ocean views and balconies are particularly appreciated for their scenic beauty, even though some require more care and updates. Overall, the Best Western Cocoa Beach - Port Canaveral provides a comfortable stay with room for improvement in several areas.
Beds
However, there are recurring criticisms as well. Numerous reviews point out that some of the beds were hard, lumpy or even uncomfortable with pillows that were too small or not very supportive. The pull-out sofas, in particular, received negative feedback for being uncomfortable and sometimes stained. Several guests noted that the bedding was in need of an upgrade with complaints about outdated mattresses and linens that were sometimes described as dirty or worn out.
Despite these issues, the hotel seems to receive regular praise for the clean and spacious bedrooms, contributing to an overall decent stay for many guests. For travelers emphasizing comfort and seeking a good rest, the consistency of comfortable beds is a significant positive, though some improvements in bedding and pillow quality could enhance the overall experience.
Cleanliness
However, some reviews indicate a need for improvements in certain areas, such as carpets and outdated bathrooms. There were occasional reports of dirty carpets, musty smells and inconsistency in room cleaning. Issues such as stained sheets, dampness and the presence of cockroaches in some instances also detracted from the overall cleanliness experience. While the hotel's housekeeping services were generally good, sporadic lapses in cleanliness were noted, particularly regarding carpets and certain furnishings.
In summary, despite some negative feedback on specific issues, the hotel generally maintains a good standard of cleanliness with vigilant housekeeping teams ensuring a satisfactory stay for many guests.
Staff
Front desk personnel, including specific mentions of staff like Shaylen and Stanley, are frequently acknowledged for their exceptional customer service with many guests experiencing positive and informative check-ins. The assistance provided by housekeeping and maintenance staff is also appreciated, ensuring that guest needs are promptly and efficiently handled.
Although there are occasional mentions of less friendly interactions, especially at the reception, the overall impression is overwhelmingly positive. Guests find the staff to be accommodating, proactive and attentive, contributing significantly to a pleasant and comfortable stay. From the pool bartender to the bellboy, the collective efforts of the Best Western Cocoa Beach - Port Canaveral team create an environment where service and hospitality are clearly prioritized.
Wi-Fi
However, not all experiences were favorable. Some guests reported that the Wi-Fi was inconsistent, describing it as hit or miss and sometimes unreliable. There were instances where the internet service was slow, spotty or even non-existent, especially in certain rooms or on balconies. A few guests faced challenges getting online frequently, indicating a need for improvement in Wi-Fi access throughout the property.
From the mixed experiences, it appears that while some parts of the hotel offer efficient internet service, there's variability in the quality of Wi-Fi that may affect guests differently based on their location within the hotel.
Gym
Pool
Guests commonly found the pool areas to be well-maintained with clean spaces and soft towels readily available. The hotels' poolside service and friendly staff further enhance the experience. Some guests noted that the pool could be crowded at times, particularly with children and a few reported instances of the pool being closed for repairs. Despite these minor issues, most reviews highlight the pools as a highlight of their stay, offering a relaxing retreat close to the beach.
Beach
Visitors appreciate the hotel's location, which is not only immediately adjacent to the beach but also within a short walking distance to the Cocoa Beach Pier, boardwalk and a variety of nearby restaurants. This prime beachside setting enhances the guest experience, allowing them to enjoy meals with beach views and the soothing sounds of the waves.
Overall, the positive reviews emphasize how the beachfront location and easy access to the ocean significantly contribute to a satisfying stay at the Best Western Cocoa Beach - Port Canaveral.
Parking
However, there were also numerous comments about the additional charges for parking with many expressing surprise and dissatisfaction at the $10 per day parking fee, which a few even described as expensive. Some guests encountered difficulties with tight parking spaces, limited availability during busy periods and occasionally having to park far from their rooms. Overall, while the accessibility and condition of the parking facilities were praised by many, the additional fees and occasional space constraints detracted from the overall positive experience for some visitors.
Family
Kids absolutely love the activities available, particularly the pool, providing hours of entertainment. The location of the hotel is also ideal for families with many nearby restaurants and attractions making it easy to keep everyone happy. While there were some mentions of inconvenient wait times for breakfast, the overall experience is overwhelmingly positive for families of all ages, from toddlers to teenagers.
In addition to being a great base for family vacations, the hotel is also noted for its safety and cleanliness, essential factors when traveling with children. The extra attention and warm welcome from the friendly and responsive staff make families feel right at home.
Overall, it's a fantastic choice for a family getaway with excellent family vibes and plenty of kid-friendly activities, ensuring that everyone has a memorable and enjoyable stay.
Golf
3 Star
The hotel design focuses on providing a moderate luxury experience, ensuring guests have access to standard amenities and adequate service. It is a clean and convenient option for travelers and suitable for a short stay or a budget-friendly vacation. The facilities are typical for a three-star hotel, ensuring a decent stay that aligns with the value proposition.
Overall, the Best Western Cocoa Beach - Port Canaveral delivers a fair three-star experience, making it a recommendable choice for those looking for good value for their money. The hotel stands out for its consistent quality and convenient location, especially for the price charged, making it a solid option within its category.
Business
Accessible
While the hotel is generally seen as wheelchair and handicapped accessible, some reviewers note minor challenges, particularly in navigating certain areas like the pool bar and the lobby, which can be difficult to locate among the buildings. Additionally, there are comments about the hotel flooring needing some improvement to enhance accessibility further. Despite these minor drawbacks, the hotel provides good access to facilities and amenities, earning commendation from guests with mobility needs. Overall, the accessibility at Best Western Cocoa Beach Hotel & Suites is good, making it a reasonably suitable option for disabled travelers.
Outdoor Pool
Guests appreciate having access to two swimming pools, both of which are clean and offer a pleasant experience. The pool area is complemented by a bar nearby, making it convenient to grab a refreshing drink while lounging. The pool area stays open until 10 PM, allowing for extended relaxation time.
The presence of a gated swimming area adds a sense of security, which many guests find reassuring, especially those with children. The poolside atmosphere includes elements like fire pits, enhancing the overall ambiance of the space. With ocean views available from certain pool sections, the setting provides a scenic backdrop that enhances the pool experience.
Among the highlights mentioned are the enjoyable pool and hot tub, which contribute to a relaxing and fun environment. Overall, the pool facilities are consistently noted for being well cared for and providing a fantastic addition to the guest experience at the hotel.
Honeymoon
Yes, Best Western Cocoa Beach - Port Canaveral has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Cocoa Beach - Port Canaveral.
Yes, Best Western Cocoa Beach - Port Canaveral welcomes dogs.
Yes, parking facilities are available at Best Western Cocoa Beach - Port Canaveral.
Yes, Best Western Cocoa Beach - Port Canaveral has a gym.
Location Show Map
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