Palacio São Silvestre-Boutique Hotel
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Summary of reviewsPalacio São Silvestre-Boutique Hotel, nestled in the serene and picturesque countryside, offers a tranquil escape away from urban hustle. Its location, surrounded by vineyards and a quaint village, provides both natural beauty and peacefulness. While it is somewhat distant from Coimbra’s city center, a short drive makes the city easily accessible.
The breakfast experience at the hotel is widely praised for its variety and quality, featuring a generous selection of hot and cold foods, fresh fruits, pastries, cheeses and savory options. Guests repeatedly highlight the flavorful and hearty meals, although there are minor suggestions for improvement, especially for specific dietary needs.
Dining at the hotel's restaurant offers mixed experiences. Many guests appreciate the delicious and well-presented dishes, enjoying meals with good quality-to-price ratios. However, there are recurring issues with service speed and occasional order mistakes, although the staff's competent and courteous demeanor receives positive remarks.
The spacious and comfortable rooms are a highlight with balconies offering beautiful views, elegant decor and excellent cleanliness. Despite occasional maintenance issues, the general consensus is that the rooms provide a relaxing and quiet environment with super comfortable beds and well-equipped bathrooms.
Cleanliness is consistently commendable across the property with meticulous standards for rooms, bathrooms and common areas. Despite minor cleanliness concerns, most guest reviews are overwhelmingly positive about the spotless and well-maintained facilities.
The staff at Palacio São Silvestre-Boutique Hotel are frequently lauded for their friendliness, attentiveness and professionalism. Guests appreciate their warm hospitality and dedication, although there are occasional mentions of language barriers and less favorable interactions in the restaurant.
The hotel's Wi-Fi service is generally reliable and strong, despite some reports of occasional instability. Guests value the free Wi-Fi, noting that it enhances the overall stay.
Opinions about the gym facilities are more divided. While some guests appreciate the gym's availability and combination with amenities like a sauna and Turkish bath, many feel it is basic, small and in need of equipment updates.
The pool facilities, both outdoor and indoor, are major attractions with guests enjoying the clean and spacious pools, picturesque views and well-maintained surroundings. Suggestions for improvement include more sunbeds and umbrellas, but overall, the pool area remains a preferred spot for relaxation.
Parking at the hotel is highly convenient with ample, secure and free options, including underground spaces and EV charging stations. Guests appreciate the hotel's efforts to provide accessible and spacious parking.
For families, the hotel is an ideal destination, offering family-friendly amenities such as a kids' play area and a welcoming swimming pool. Spacious family suites and the accommodating nature of the staff enhance the family experience, making it a tranquil and enjoyable retreat for those with children.
Overall, Palacio São Silvestre-Boutique Hotel provides a serene and pleasant stay with its peaceful setting, excellent breakfast, comfortable rooms and attentive staff, making it a well-recommended destination for a relaxing getaway.
Categories
The breakfast experience at the hotel is widely praised for its variety and quality, featuring a generous selection of hot and cold foods, fresh fruits, pastries, cheeses and savory options. Guests repeatedly highlight the flavorful and hearty meals, although there are minor suggestions for improvement, especially for specific dietary needs.
Dining at the hotel's restaurant offers mixed experiences. Many guests appreciate the delicious and well-presented dishes, enjoying meals with good quality-to-price ratios. However, there are recurring issues with service speed and occasional order mistakes, although the staff's competent and courteous demeanor receives positive remarks.
The spacious and comfortable rooms are a highlight with balconies offering beautiful views, elegant decor and excellent cleanliness. Despite occasional maintenance issues, the general consensus is that the rooms provide a relaxing and quiet environment with super comfortable beds and well-equipped bathrooms.
Cleanliness is consistently commendable across the property with meticulous standards for rooms, bathrooms and common areas. Despite minor cleanliness concerns, most guest reviews are overwhelmingly positive about the spotless and well-maintained facilities.
The staff at Palacio São Silvestre-Boutique Hotel are frequently lauded for their friendliness, attentiveness and professionalism. Guests appreciate their warm hospitality and dedication, although there are occasional mentions of language barriers and less favorable interactions in the restaurant.
The hotel's Wi-Fi service is generally reliable and strong, despite some reports of occasional instability. Guests value the free Wi-Fi, noting that it enhances the overall stay.
Opinions about the gym facilities are more divided. While some guests appreciate the gym's availability and combination with amenities like a sauna and Turkish bath, many feel it is basic, small and in need of equipment updates.
The pool facilities, both outdoor and indoor, are major attractions with guests enjoying the clean and spacious pools, picturesque views and well-maintained surroundings. Suggestions for improvement include more sunbeds and umbrellas, but overall, the pool area remains a preferred spot for relaxation.
Parking at the hotel is highly convenient with ample, secure and free options, including underground spaces and EV charging stations. Guests appreciate the hotel's efforts to provide accessible and spacious parking.
For families, the hotel is an ideal destination, offering family-friendly amenities such as a kids' play area and a welcoming swimming pool. Spacious family suites and the accommodating nature of the staff enhance the family experience, making it a tranquil and enjoyable retreat for those with children.
Overall, Palacio São Silvestre-Boutique Hotel provides a serene and pleasant stay with its peaceful setting, excellent breakfast, comfortable rooms and attentive staff, making it a well-recommended destination for a relaxing getaway.
Hotel for Honeymoon
This boutique hotel provides a unique and elegant experience. It offers a tranquil setting with well-appointed rooms and personalized service. The hotel's architecture and design create a romantic and memorable atmosphere.
Family Friendly Hotel
This boutique hotel garners appreciation for its family-friendly amenities and facilities for children. It offers an outdoor swimming pool and a children's pool. There are also various play areas, including playgrounds and a playroom.
Romantic Hotel
This boutique hotel provides a unique and intimate experience. The hotel is known for its elegant design and tranquil atmosphere.
Hotel with Swimming Pool
This boutique hotel has a good outdoor area and a beautiful property, creating a quiet and comfortable environment. The well-maintained pool area offers a relaxing and enjoyable experience for guests.
Children's Pool Outdoor Pool
Business Hotel
While specific business amenities are not detailed in the provided data, boutique hotels often provide personalized service and a quiet atmosphere conducive to work. The Palacio São Silvestre likely offers comfortable accommodations and a convenient location for business travelers.
Hotel with Parking
This hotel offers secure, free parking options, including covered garage spaces and outdoor spots, which are ample and easily accessible. The hotel provides convenient on-site parking at no additional fees. Secure underground parking and EV charging stations are available.
EV charging stations
Hotel with Tennis Courts
Although not explicitly detailed, this boutique hotel is listed as having tennis court access. It is a viable option for those wanting a unique hotel experience with tennis.
4-Star Hotel
This boutique hotel offers a blend of luxury and comfort. It is located in a rural area of Coimbra and features a sauna. Guests can enjoy a buffet breakfast daily.
Hotel with Outdoor Pool
This boutique hotel features a seasonal outdoor swimming pool, along with a dedicated children's pool. Guests can enjoy a poolside bar, a sunbathing terrace, and a beautiful garden area for relaxation.
Hotel with EV Charging Stations
Accessible Hotel
Hotel with Gym
Hotel with Children's Pool
About Palacio São Silvestre-Boutique Hotel
License: 8904
Guest Reviews
Location
The remote setting offers an ideal environment for rest and relaxation, delivering a perfect blend of natural beauty and peace. The location, although slightly secluded and difficult to find at times, compensates with its proximity to local attractions and the opportunity for pleasant countryside views. Guests frequently mention advantageous access roads and well-maintained facilities.
Despite being somewhat isolated from key urban hubs, guests appreciate the hotel's calm surroundings and family-friendly atmosphere. The tranquility of the place stands out, making it an excellent choice for those looking to unwind. Moreover, various landmarks and the city of Coimbra are just a short drive away, offering a blend of solitude and accessibility for visitors looking to explore the region.
Breakfast
Though most guests enjoyed the breakfast, there were occasional comments about fewer options for specific dietary needs, such as gluten-free products and some noted the absence of certain items like fresh juices and American coffee. A few reviews mentioned that the breakfast could be more varied and a higher quality, particularly for a 4-star hotel. While some found the breakfast room a bit dark and others mentioned the need for replenishment towards the end of the service, it did not significantly detract from the overall positive experience.
In summary, Palacio São Silvestre-Boutique Hotel offers a breakfast that is widely enjoyed for its diversity and quality with only minor areas for improvement suggested by a handful of guests.
Dinner
However, service speed emerged as a recurring issue with several reviews noting long waiting times for food and sometimes even mistakes in orders. Some guests were disappointed by the restaurant's closure in the evenings, which led to limited menu options and the necessity of sandwiches. Despite these drawbacks, the professional and courteous service from staff received positive remarks.
While some dinners failed to meet expectations in terms of portion and price, others found the chef's preparation fantastic and dining experiences memorable. Overall, the restaurant delivered a mix of high-quality meals and affordability, but the consistency and efficiency of service could benefit from some improvements.
Rooms
Despite the predominantly positive feedback, there are a few areas where improvements could be made. Some guests feel the rooms are outdated and occasionally encounter maintenance issues, such as dim lighting in the bathrooms or leaking shower hoses. Additionally, there are occasional reports of moldy smells and insufficient air conditioning. Nonetheless, the general consensus is that the rooms are a great value, providing a warm, quiet and relaxing environment for guests.
Beds
Cleanliness
However, there are occasional mentions of minor cleanliness issues, such as mildew in room drawers, hairs found on beds and in bathtubs and the presence of sticky stains or cherry pits. Some reviews indicate a need for improvement in room cleaning practices and better maintenance of the pool area with instances of cloudy water reported. Despite these isolated incidents, the predominant sentiment is one of satisfaction with the clean and well-kept facilities.
The hotel's beautiful decor and well-maintained structure further enhance the cleanliness appeal. The staff's strong attention to detail and responsive service add to the overall positive experience, making Palacio São Silvestre-Boutique Hotel a highly recommended destination for those prioritizing a clean and comfortable stay.
Staff
Wi-Fi
Gym
Pool
The pool area often features picturesque views and is complemented by amenities such as a pool bar and ample lounging spaces, although some guests mention a need for more sunbeds and umbrellas. Despite occasional mentions of the pool water being cloudy or cold, the overall sentiment reflects that the pool area is a major highlight with its tranquil and inviting atmosphere making it a preferred spot for relaxation.
The hotel's lovely garden and pool area contribute to a serene ambiance, offering a delightful backdrop for a refreshing swim or leisurely sunbathing. The poolside service is well-regarded with staff maintaining a cheerful and welcoming demeanor, enhancing the overall guest experience. Although there are suggestions for enhancing comfort with additional sunshades and seating, the expansive and visually appealing pool areas remain a standout feature of this boutique hotel.
Parking
EV charging stations
While the availability of charging stations is generally commended, some guests have pointed out that there is only one charger available most of the time, highlighting a potential limitation during peak periods. Additionally, there have been suggestions for better signage to clearly indicate EV charging locations.
Overall, the hotel's efforts to support electric vehicle users with reliable and convenient charging infrastructures have been positively received, contributing to a seamless stay for eco-conscious travelers.
Family
The spacious rooms, exceeding the expectations of many families, offer comfort and ample space with options such as family suites featuring pull-out couches. The hotel staff are noted for their accommodating nature, readily catering to specific family needs, which enhances the overall experience for guests traveling with children.
Nestled in a quiet village, the hotel provides a perfect setting for families to disconnect and enjoy a tranquil environment. The atmosphere is consistently described as family-oriented, safe and inviting, making it an excellent choice for family vacations. Facilities are well-suited for families with good access to pools and rooms that cater to their requirements. The combination of a calm setting, varied activities for children and overall comfort makes Palacio São Silvestre-Boutique Hotel highly recommended for family stays, whether for a weekend escape or a longer holiday.
4 Star
However, there are notable areas where the hotel falls short of four-star expectations. The restaurant has received criticism with some reviews indicating that it is below the level typically associated with a four-star establishment. Similarly, the breakfast offering was found to be lacking variety and, at times, disappointing in terms of quality and selection. Concerns about safety, the dated condition of some rooms and the hotel's musty smell were also mentioned, pointing to a need for urgent improvements. Despite friendly service, staff performance did not consistently meet the high standards expected of a four-star hotel. While many guests felt the hotel deserved its four-star rating, others expressed disappointment, indicating that it did not fully live up to this classification.
Business
Business guests appreciate the friendly and helpful staff, particularly in organizing business meetings and conferences. With dedicated meeting rooms and other business-class facilities, the hotel caters well to professional needs. Moreover, the outdoor area provides a pleasant setting for business activities, adding to the overall appeal for those on business trips. Additional amenities, such as clean and comfortable rooms, a gym, a sauna and even a clean pool, though not often used by business travelers, contribute positively to the experience.
Overall, Palacio São Silvestre-Boutique Hotel is repeatedly noted as an ideal choice for business stays, offering a blend of productivity, comfort and adequate facilities for conference and business events.
Accessible
The rooms themselves are designed to be handicap-friendly, featuring accessible suites and facilities specifically catering to disabled guests. Notably, some rooms include a grab bar for the bathtub, although the surface is not non-slip, which could pose a minor inconvenience.
Staff at the hotel are praised for being super accessible, adding to the overall ease of access. The surroundings are described as clean and safe, further enhancing the experience for guests with disabilities. While most areas are wheelchair-friendly, some guests noted difficulties in locating specific facilities like the pool area and mentioned that the view from some rooms could be more accessible.
Despite being partially accessible in some respects, the overall feedback on accessibility is positive with good maintenance of the accessibility facilities and a peaceful, easily accessible environment. However, a car is necessary to reach nearby Coimbra and the price is noted by some as slightly high for the hotel's category.
Children's Pool
Outdoor Pool
Though some reviews noted a cold temperature or mentioned the pool not fully operational at times, the majority praised the pool’s ideal and accessible garden setting. Several guests highlighted the pool's great maintenance and cleanliness with facilities like outdoor pool heaters and sun lounge chairs enhancing comfort. The pool bar received positive mentions for its service and the area is appreciated for being a quiet, pleasant retreat.
In summary, the outdoor pool area at Palacio São Silvestre-Boutique Hotel is a standout feature, featuring multiple pools with excellent upkeep, making it a delightful space for relaxation and enjoyment.
Honeymoon
Romantic
The restaurant on-site is another highlight, providing a perfect backdrop for a romantic dinner with its refined and cozy atmosphere. The hotel is described as a magical and pleasant place, conducive to romance in every facet, from its surroundings to the high-quality environments within the main building, pool areas and leisure facilities.
Ideal for couples, this lovely boutique hotel stands out as a romantic oasis, offering exceptional stays and very romantic experiences. It's highly recommended for anyone looking to escape for a romantic night or a peaceful vacation where serenity reigns supreme.
Yes, Palacio São Silvestre-Boutique Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Palacio São Silvestre-Boutique Hotel.
No, Palacio São Silvestre-Boutique Hotel doesn't allow dogs.
Yes, parking facilities are available at Palacio São Silvestre-Boutique Hotel.
Yes, Palacio São Silvestre-Boutique Hotel has a gym.
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