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Summary of reviewsHotel Rivera is frequently praised for its fantastic location, providing guests with easy access to both the ferry and bus terminals. The hotel is situated just a short walk from Colonia del Sacramento’s historic district, allowing visitors to explore the UNESCO World Heritage site with ease. Despite its central position, the hotel remains tranquil, offering a peaceful retreat with friendly and attentive staff.
The breakfast at Hotel Rivera receives mixed reviews. Many guests enjoy the fresh fruit, delicious coffee and overall quality, though the use of vending machines for breakfast delivery has sparked varied opinions. While some guests appreciate the unique approach, others miss more traditional buffet options. Nevertheless, the breakfast is generally satisfying and accommodating to health-conscious travelers.
The rooms at Hotel Rivera are clean and comfortable, showcasing charming decor and good air conditioning. Some rooms even boast balconies and carpeting. However, there are mentions of smaller room sizes and occasional maintenance issues. Despite these minor drawbacks, the overall impression is positive with the rooms being well-organized and providing a cozy environment.
Cleanliness is a highlight at Hotel Rivera with many guests noting the spotless conditions of both the rooms and common areas. The hotel's attention to hygiene and well-maintained facilities provides a comfortable and inviting atmosphere. The staff further enhance the experience with their friendliness, helpfulness and efficient service, contributing significantly to a pleasant stay.
The exceptional staff at Hotel Rivera are consistently commended for their warm hospitality and attentiveness. Whether it's the owners, receptionists or breakfast staff, the team's dedication to guest satisfaction leaves a lasting positive impression. Guests frequently feel like part of a family, thanks to the personalized and welcoming service.
Hotel Rivera is particularly suitable for families, offering a cozy and welcoming environment that ensures a comfortable stay for all family members. The hotel's location near the ferry and various attractions adds to its appeal for those traveling with children. Staff members' kindness and helpfulness further enhance the family-friendly atmosphere, making it an ideal choice for family vacations.
The hotel is also well-situated for enjoying local nightlife with guests appreciating its proximity to various entertainment options. Despite its central location, parking is well managed and does not pose any issues. The beds at Hotel Rivera are generally described as comfortable with clean bedding, though some guests have noted room for improvement in mattress quality and pillow comfort.
Overall, Hotel Rivera impresses with its unbeatable location, attentive staff and clean accommodations, making it a highly recommended choice for travelers seeking a serene and convenient stay in Colonia del Sacramento. Show more
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Categories
Business Hotel
Basic hotel amenities are available. It is centrally located in Colonia del Sacramento, providing easy access to local businesses and attractions.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Small Hotel
Room Types
Double RoomAn fully carpeted room with air conditioning, TV and a private bathroom.
Triple Room (1 Double Bed + 1 Single Bed)An fully carpeted room with air conditioning, TV and a private bathroom.
Twin RoomA fully carpeted room with 2 single beds, air conditioning, TV and a private bathroom.
Triple Room 3 single bedsA fully carpeted room with air conditioning, TV and a private bathroom.
Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a safe deposit box, a tiled floor as well as an inner courtyard view. The unit offers 3 beds.
Guest Reviews
8.9
Excellent
Location
Hotel Rivera enjoys an enviable location that seems universally praised by its guests. Situated just a few blocks from both the ferry and bus terminals, the hotel's proximity to key transport hubs such as the Buquebus terminal makes it incredibly convenient for travelers. Colonia del Sacramento’s historic district, a UNESCO World Heritage site, is within easy walking distance, providing guests with seamless access to explore the old city’s charm.
Reviewers frequently highlight the hotel's central but quiet positioning, noting that it allows for simple navigation around the town with everything being close by. Whether guests arrive by bus, boat from Buenos Aires or Montevideo, they find the lodging ideal for a quick trip or a longer stay. The closeness to notable tourist spots and excellent restaurants makes it perfect for those opting to walk with luggage directly from the ferry to the hotel.
Guests also appreciate the peaceful ambiance of the hotel despite its central location, ensuring a restful stay. The comfortable accommodations, combined with the friendly and attentive staff, make it an even more appealing choice. The convenient setting along with exceptional hospitality services has left travelers delighted with their choice, often describing the location as unbeatable and spectacular.
Breakfast
The breakfast experience at Hotel Rivera has received mixed remarks from guests, revealing a blend of appreciation and criticism. Many guests praise the breakfast for its fresh fruit, delicious coffee and overall abundance. Descriptions like "very delicious," "excellent," and "exceeded expectations" highlight the positive reception among satisfied guests.
However, the innovative breakfast delivery method involving vending machines has elicited a varied response. While some find the system practical, others describe it as unconventional, confusing and even impractical. The limited variety and basic nature of the offerings are common points of contention. The need for more diverse options and less reliance on vending machines is a recurring theme with some guests lamenting the absence of a traditional buffet.
Despite these issues, there are still positive remarks about the quality of the food, especially the fresh fruits and homemade items. The breakfast is described as simple but good, satisfying and adapted well to current health considerations. Overall, while the unconventional breakfast service is not to everyone's taste, many guests find it a unique and acceptable start to their day.
Rooms
Hotel Rivera offers a mixed experience with its rooms, leaning towards comfort and cleanliness but facing some limitations in size and maintenance. Many guests appreciated the comfort and spaciousness in some of the rooms with clean and organized environments, good air conditioning and charming, picturesque decor. The rooms are described as being very clean and meeting expectations with some even featuring balconies and carpeted floors.
However, a significant number of reviews mention that some rooms are small and lack proper ventilation, making them either too hot or too cold. Issues such as small or malfunctioning windows, inadequate bathroom facilities and occasional bad smells were noted. Some guests found the room furnishings to be outdated with old bed linens and blankets. There were also reports of minor inconveniences like the absence of trash cans and wardrobe space.
In summary, while Hotel Rivera provides comfortable and charming rooms that are generally clean and well-located, potential guests should be aware of varying room sizes and some maintenance issues.
Beds
At Hotel Rivera, the comfort of the beds generally receives positive feedback. Many guests have found the beds comfortable with some even describing them as super comfortable and praising the large, fluffy mattresses. Clean bedding is also frequently noted, contributing to the overall comfort. However, not all feedback is entirely positive. Some guests have mentioned that the mattresses could be more comfortable and a few have had issues with the size of the beds, finding them too small or less comfortable. Pillows also drew mixed reactions with some finding them uncomfortable. Despite these occasional concerns, the overall consensus leans towards a pleasant sleeping experience with many guests enjoying a good night's rest.
Cleanliness
Hotel Rivera has garnered a reputation for its exceptional cleanliness, drawing praise from numerous guests. The hotel and its rooms are consistently described as very clean with cleanliness and hygiene measures being meticulously followed. Many visitors have noted the spotless conditions of both the bedrooms and bathrooms, highlighting the daily room cleaning service as particularly commendable. The facilities are well-maintained, tidy and exude a cozy ambiance that travelers appreciate.
The hotel also scores high on the front of staff friendliness and service. The staff are frequently mentioned as friendly, helpful and attentive, contributing to a pleasant stay. In addition, guests have admired the hotel's good security, which adds to their peace of mind.
Hotel Rivera's attention to detail extends to its beautiful and nicely decorated interiors, creating an inviting atmosphere. This combined with a perfect location in front of the market, good connectivity and decent breakfast offerings makes for a comfortable and convenient stay.
Despite the overwhelmingly positive feedback, a few isolated comments have noted areas for improvement, such as occasional lapses in bathroom cleanliness. However, these instances seem to be outliers in an otherwise consistently high standard of hygiene and cleanliness.
Overall, Hotel Rivera impresses with its impeccable cleanliness, warm staff and well-maintained facilities, making it a solid choice for travelers seeking a tidy and comfortable lodging experience.
Staff
Hotel Rivera garners high praise for its exceptional staff, who consistently deliver outstanding service and hospitality. Guests repeatedly highlight the team's friendliness, attentiveness and willingness to assist with any needs. From the owners to the receptionists, everyone is described as warm, courteous and incredibly helpful with several reviews specifically mentioning staff members by name for their noteworthy hospitality. The electronic communication handled by the hotel is also praised for its efficiency and clarity.
The breakfast staff receives commendations for their sweet demeanor and polite service and the overall hospitality is described as personalized and welcoming, making guests feel like they are a part of a family. The warmth and professionalism of the staff are key elements that contribute significantly to positive experiences, even when other aspects of the stay might not be up to par.
Reviewers commend the staff for going above and beyond expectations, ensuring that guests have a pleasant and comfortable stay. Despite any minor shortcomings in room conditions, the exemplary service provided by the team leaves a lasting positive impression. The consistent theme across the feedback is clear: the attentive and friendly staff of Hotel Rivera plays a crucial role in creating a delightful and memorable guest experience.
Family
Hotel Rivera is a delightful family-run hotel that excels in creating a warm, cozy and welcoming environment for families. Guests repeatedly highlight the friendly and attentive staff who go out of their way to ensure a pleasant stay. The hotel exudes a homey and comfortable atmosphere, making it perfect for family stays. Reviewers emphasize the wonderful family-friendly ambiance, noting how suitable and ideal it is for families traveling together. The employees' kindness and exceptional hospitality contribute significantly to the positive experience. Additionally, the hotel efficiently addresses post-travel needs and offers informative suggestions for exploring the lovely city. The excellent location, especially its proximity to the ferry, adds to the convenience and appeal of staying at Hotel Rivera. Overall, this small family inn has built a reputation for being an excellent choice for families, ensuring that children are well received and guests leave with unforgettable memories.
Nightlife
Hotel Rivera enjoys a prime location, making it a convenient choice for travelers. Guests appreciate that it is close to everything, including good nightlife options nearby. Despite its central spot, parking is well arranged, alleviating any potential concerns. The accommodation itself is comfortable, ensuring a pleasant stay. Breakfast offerings are diverse and include croissants, jam, juices, coffee and even Indian cuisine, though it is served at a fixed time and comes at an average cost. Those who stayed had no major issues and would recommend the hotel.
No, Hotel Rivera doesn't have any pool.
No, a spa isn't available at Hotel Rivera.
No, Hotel Rivera doesn't allow dogs.
No, parking facilities aren't available at Hotel Rivera.