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Summary of reviewsHotel Royal in Colonia del Sacramento receives widespread acclaim for its stellar location, nestling in the heart of the city with easy access to the historic center, port and a plethora of restaurants and shops. Guests appreciate the hotel's strategic positioning on the main avenue, offering them seamless navigation and the ability to explore charming colonial streets on foot. The welcoming and attentive staff further enhance the appeal of the hotel's prime location.
Breakfast at Hotel Royal generally delights guests with its variety and completeness, featuring an extensive buffet catering to diverse tastes. Many commend the friendly and organized breakfast service, although some suggestions for improvement include offering more savory options and ensuring shorter wait times. Despite a few critiques, breakfast is seen as a positive aspect contributing to the overall guest experience.
Dinner options are noteworthy as well. Though the hotel does not have its own restaurant, guests can either enjoy meals at a well-regarded eatery across the street or make use of the hotel's general kitchen facilities. This arrangement is particularly appreciated by families, thanks to the convenience and flexibility it offers.
Rooms at Hotel Royal receive mixed feedback. Positively, they are often described as comfortable, clean and cozy with quiet environments and effective cleaning services. However, many guests noted the need for modernization due to small sizes, outdated furniture and limited amenities. Noise insulation issues and dim lighting are mentioned as areas needing improvement despite the overall cleanliness and comfort.
Cleanliness across the hotel is generally praised with high hygiene standards in most areas. Guests lauded the spotless guest rooms, bathrooms and common areas, underscoring the hotel’s commitment to cleanliness. However, isolated issues with dirty carpets and mold in specific rooms suggest occasional lapses.
Staff members stand out for their exceptional friendliness and helpfulness, consistently receiving high praise from guests. The receptionists' efficient and multilingual service, coupled with the attentive dining and housekeeping staff, significantly enhance the overall stay, making guests feel welcome and well-cared for.
Wi-Fi service at Hotel Royal is an area of concern, as many guests reported weak, slow or non-functional connectivity, particularly on higher floors. Despite a few positive experiences, the prevailing sentiment indicates a need for improvement in this regard.
The pool at Hotel Royal receives mixed reviews. Guests enjoy the clean and refreshing pool area during warm weather, appreciating its beauty and the comfortable courtyard setting. However, issues with maintenance, such as dirty water and the lack of heating, detract from the overall experience. Improvements in pool maintenance could greatly enhance guest satisfaction.
Families find Hotel Royal to be a friendly and accommodating destination with staff attentiveness and suitable room configurations contributing to a pleasant stay for both parents and children. Breakfast options are well-received and the family-oriented atmosphere makes it an excellent choice for quiet, enjoyable vacations.
Bed experiences are generally positive with many guests finding the beds to be comfortable and clean. However, variability in comfort and occasional maintenance issues, such as worn-out or smelly mattresses, highlight areas for possible enhancement.
In summary, Hotel Royal offers an attractive stay with its prime location, friendly staff and comfortable accommodations. While there are areas for improvement, particularly with room updates, Wi-Fi service and pool maintenance, the overall guest experience remains highly positive. Show more
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Categories
Family Friendly Hotel
This hotel is considered a kid-friendly hotel. While specific family-oriented amenities are not detailed in the provided context, its designation suggests suitable offerings.
Hotel with Swimming Pool
The hotel features a stunning outdoor pool, perfect for a refreshing swim or lounging under the warm sun. Surrounded by lush greenery and offering breathtaking views of the city, the pool provides a tranquil oasis for guests to relax.
Outdoor Pool
3-Star Hotel
This hotel is a reliable option due to its central location and essential amenities. It offers a straightforward and comfortable experience for travelers.
Hotel with Outdoor Pool
Room Types
Standard Double RoomThis double room has double bed with a box-spring mattress, hot/cold air conditioning, an LCD TV, free WiFi access and a complete bathroom, including a bidet. Bed linens, towels and daily housekeeping services are provided.
Twin RoomThis twin room has air conditioning, carpeted floors, a flat-screen TV and a complete bathroom. Bed linens and towels are provided.
Triple RoomThis triple room has air conditioning, carpeted floors, a flat-screen TV and a complete bathroom. Bed linens and towels are provided.
Quadruple RoomThis quadruple room has air conditioning, carpeted floors, a flat-screen TV and a complete bathroom. Bed linens and towels are provided.
Budget Twin RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as an inner courtyard view. The unit offers 2 beds.
Economy Double Room QueenProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Family Room with Private BathroomProviding free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Hotel Royal in Colonia del Sacramento has garnered extensive praise for its exceptional location. Nestled in the heart of the city, the hotel offers guests unparalleled convenience, being within walking distance to a myriad of attractions, including the historic center, the port and numerous restaurants and shops. The central positioning on the main avenue ensures that everything from key tourist spots to supermarkets and dining venues are readily accessible, allowing visitors to explore the charming colonial streets on foot.
Guests highlighted the strategic nature of the hotel, not only for its proximity to landmarks but also for making navigation around the city seamless. The surrounding area is dotted with historic sites, cozy cafes, bustling bars and vibrant local markets, making it an ideal base for tourists wanting to immerse themselves in the local culture without needing extensive transportation.
The staff at Hotel Royal also received positive remarks for their attentive and friendly service, further enhancing the desirability of the location. Moreover, the combination of excellent location and affordable pricing makes it a value-for-money choice for visitors. The clean and comfortable accommodations, complemented by good breakfast options, add to the overall pleasant experience.
Overall, Hotel Royal's outstanding central location, coupled with its welcoming staff and comfortable amenities, makes it a highly recommended choice for anyone looking to explore Colonia del Sacramento.
Breakfast
Hotel Royal's breakfast offerings have garnered a mix of feedback from guests with a generally positive trend. Many guests praised the breakfast for its variety, completeness and deliciousness, describing it as very good, excellent and satisfying. The breakfast options included a range of items that catered to different tastes, such as an extensive buffet, various breads and jams and plentiful servings.
Some reviews highlighted that the breakfast was well-organized with friendly and attentive staff contributing to a pleasant dining experience. The homemade and freshly prepared items were particularly appreciated, as were the options suitable for celiacs. The breakfast area was noted for being clean and well-maintained.
However, there were some criticisms concerning the limited variety of savory items and the overabundance of sweet options. A few guests mentioned the lack of fruits, cold cuts, eggs and other healthy items. Additionally, the breakfast area was occasionally described as small and crowded with long wait times and limited seating.
Some guests felt that the breakfast schedule was too strict with fixed shifts and limited time for dining which added stress to their mornings. The practice of serving breakfast items in plastic bags during the pandemic received mixed reactions with some appreciating the health measures and others feeling it detracted from the quality of the meal.
Overall, while there is room for improvement, particularly in offering more diverse and savory options, the breakfast at Hotel Royal is generally well-received and contributes positively to the overall guest experience.
Dinner
Hotel Royal offers a pleasant dining experience characterized by an excellent restaurant conveniently located in front of the hotel, offering several dinner options. For those who prefer to bring their own meals, the hotel provides ample space to eat, complete with a general kitchen on the first floor equipped with a microwave, cutlery and a refrigerator available on each floor. Guests also have access to an electric kettle in the hallway for heating water, which adds an extra layer of convenience.
The hotel staff are known for their good recommendations, guiding guests to nice nearby restaurants and shops if they choose to explore outside dining options. While there is no in-house restaurant, the system in place allows for food orders to be enjoyed in a very comfortable dining area, especially suitable for families with children.
Breakfast at the hotel receives mixed feedback with some guests praising the variety and delicious taste, while others find it a bit routine, albeit tasty. The hotel serves simple and small portioned dishes, but the overall breakfast service is well-regarded.
Rooms
The guest reviews for Hotel Royal paint a mixed picture with significant room for improvement. The positive aspects highlight that the rooms are often described as comfortable, cozy, clean and well-maintained. Many guests appreciated the quiet environment, comfortable beds and spaciousness in some rooms, which provide a pleasant stay.
However, there are numerous critiques regarding the size and condition of the rooms. Consistent feedback points to the rooms being very small with outdated and worn-out furniture. The carpets and mattresses are frequently mentioned as needing replacement and the overall decor is described as old-fashioned. Several reviews also pointed out issues with the bathrooms, such as bad smells, mold and poor maintenance, indicating a need for renovation.
Another recurring point is the lack of amenities with many noting the absence of mini-fridges and limited electrical outlets. Additionally, dim lighting in both rooms and bathrooms detracted from the experience for some guests. Noise insulation issues were also noted, affecting those in rooms close to lifts or with thin walls.
While some rooms offer nice views and balconies, the general consensus suggests a need for modernization and better maintenance. Cleanliness is generally praised, but the outdated state of the facilities seems to overshadow this positive aspect.
In summary, while the hotel offers a comfortable and clean stay with quiet rooms, significant updates and renovations are needed to address the aged decor, small room sizes and lack of modern amenities.
Beds
Hotel Royal boasts a range of bed experiences for its guests with a notable emphasis on comfort. Review excerpts frequently highlight the presence of very comfortable beds and bedding, demonstrating a consistent level of satisfaction among visitors. Guests have remarked on the comfort and cleanliness of both mattresses and bed linens, often paired with positive commentary on the quality of pillows.
On the positive side, reviewers have described the beds as super comfortable, clean and well-maintained, indicating that the hotel prioritizes the upkeep of its sleeping arrangements. Some reviews particularly praised the large and spacious beds, providing an extra level of comfort. The beds were often mentioned to be good with some highlighting the clean and soundproof rooms that enhance the overall sleeping experience.
However, there are mixed opinions regarding the condition and size of the beds. Some guests found the beds worn out, too soft or hard and in need of refurbishment. Instances of smelly mattresses and bed sheets have been noted, suggesting occasional lapses in cleanliness and maintenance. Additionally, beds were sometimes described as small or uncomfortable, signaling variability in guest experiences.
In summary, while the majority of reviews from Hotel Royal suggest beds that are comfortable, clean and conducive to a restful stay, some guests experienced inconsistencies, particularly with older or worn-out mattresses. Despite these occasional drawbacks, the general sentiment leans towards comfort and quality, making it a generally reliable choice for a good night's sleep.
Cleanliness
The cleanliness of Hotel Royal has elicited varied opinions from guests, though the general consensus leans positive. Many reviewers praised the hotel for its well-kept and very clean rooms with guest rooms and common areas such as bathrooms and the lobby frequently highlighted for their spotlessness. The hotel maintains high hygiene standards, often mentioned alongside the excellent cleaning service. Guests noted that linens and towels are clean and fresh, contributing to the overall comfort of their stay.
The dining areas and breakfast service also received favorable remarks for cleanliness and organization, further emphasizing the hotel's commitment to hygiene. Despite the building being older, it is generally very well-maintained, adding to the guests' comfort and satisfaction.
However, some areas did not meet the high cleanliness standards set by other parts of the hotel. Several reviews pointed out that certain rooms had issues such as dirty carpets, mold and unpleasant odors. Additionally, the pool area and some specific bathrooms were noted for their subpar cleanliness at times.
The staff's prompt response to resolving cleaning issues when brought to their attention was noted positively, reflecting their dedication to maintaining cleanliness. While there are occasional lapses, the overall impression from the reviews is that Hotel Royal strives to provide a clean and comfortable environment for its guests.
Staff
Hotel Royal in Montevideo receives consistent praise for its exceptional staff. Guests often highlight the friendliness, attentiveness and helpfulness of the hotel team. Many appreciate the warm and polite service from the receptionists, who are noted for their efficient support and multilingual abilities, particularly in Portuguese. The staff is frequently described as cordial, kind and always ready to assist with any issues, making guests feel at home. Positive remarks extend to the attentive and welcoming dining and housekeeping personnel, who ensure a smooth and pleasant stay. The efforts of the staff to provide excellent service, solve problems promptly and offer helpful recommendations greatly enhance the overall guest experience, making Hotel Royal a popular choice for many travelers.
Wi-Fi
Guests of Hotel Royal have expressed mixed experiences regarding the hotel's Wi-Fi service. In the rooms, some guests enjoyed a good Wi-Fi signal with a few praising the fast and free internet access. However, many encountered significant issues, noting that the Wi-Fi was often weak, slow or completely non-functional. Guests staying on higher floors, particularly the 6th floor, reported minimal or non-existent Wi-Fi connectivity. Common areas within the hotel also received criticism for unreliable internet service, although a few guests found decent reception in the lobby. Overall, it seems that while a handful of guests successfully utilized the Wi-Fi, the majority faced consistent frustrations with internet performance during their stay.
Pool
The pool at Hotel Royal receives mixed feedback from guests with notable highlights and some areas needing improvement. Many guests appreciated the nice and clean pool area, praising the ample pool chairs and the pool's refreshing and enjoyable nature. The pool is described as beautiful, cozy and situated in a comfortable courtyard. During warm weather, it serves as a perfect spot for guests to cool down with some calling it spectacular and exceptional.
However, there are consistent concerns about the pool's maintenance. Multiple reviews pointed out issues such as dirty and murky water with some guests noting that the pool was very dirty or in bad condition. Additionally, several comments mentioned that the pool required maintenance and that the pool water was often very cold despite hot weather, as it is not heated.
The pool's usability is also limited to warm weather and some guests reported that the pool was not open or accessible during their stay. Despite the hotel's excellent location, the pool's cleanliness and maintenance standards seem to detract from the overall experience for some visitors.
In summary, while the Hotel Royal's pool has the potential to be a delightful and relaxing feature, consistent attention to maintenance and cleanliness could enhance guest satisfaction significantly.
Family
Hotel Royal stands out as a family-friendly resort with a plethora of activities designed to keep children entertained. Guests have consistently praised the hotel for its family-oriented atmosphere and the attentiveness of the staff towards children. The hotel offers a variety of clean, comfortable family rooms, some of which are soundproof to ensure a peaceful stay. Despite some reviews mentioning tight spaces for families, many found the accommodations suitable and cozy.
Breakfast at Hotel Royal is notably praised for its variety and completeness with options that cater to different tastes and dietary needs. The breakfast area is described as clean and friendly with ample space for families to enjoy their meals comfortably.
Guests appreciate the environment-friendly and well-kept facilities available with park accommodations adding to the overall appeal for family outings. The hotel also provides different sizes of pillows, demonstrating an attention to detail in meeting family needs.
The staff at Hotel Royal are frequently highlighted for their friendliness and helpfulness, often providing useful recommendations and addressing inquiries efficiently. However, some feedback suggested the need for clearer boundaries to manage guest interactions better.
Overall, Hotel Royal is a highly recommended destination for family gatherings and getaways, offering everything needed for a memorable stay with children. It is particularly suited for quiet, family-oriented vacations where both parents and kids can enjoy a range of activities in a welcoming environment.
3 Star
Hotel Royal, a three-star establishment, offers basic yet functional accommodations that align with its rating. Despite its age and need for renovation, guests frequently note that the hotel provides good value for money. The rooms, though basic and compact, are clean and adequately soundproofed with soft mattresses and adequate bedding. The overall vintage style, while adding a certain charm, does lean towards being outdated, particularly in elements like the old elevator and the simple lobby and breakfast area.
The breakfast, while basic, is appreciated for the Covid precautions taken and the café space, despite being small, is functional. The hotel does not boast additional attractions or amenities like a pool, but it meets the basic needs of its guests efficiently. It's located in a prime spot, making it a convenient and affordable choice for travelers.
Overall, Hotel Royal stands out for its practical and affordable accommodations, balanced with a good central location and adequate services. It may not excel in luxury or modernity, but it holds strong as a solid three-star choice for budget-conscious travelers.
Outdoor Pool
Hotel Royal's outdoor swimming pool receives mixed reviews, yet leans positively in several aspects. The pool is consistently noted for its cleanliness and daily hygiene maintenance, which many guests appreciate. It is described as very nice, excellent and refreshing by several reviewers. The pool area contributes to a calming and relaxing ambiance, making it a pleasant spot for guests seeking leisure.
However, the pool is often mentioned as being small in size, which might not cater well to those looking for more spacious swimming facilities. Additionally, while the pool is well-located and available for guests' use, it's not heated and some areas around it might need better upkeep and renovation. Despite these drawbacks, the pool remains a simple, practical and inviting feature for visitors during the summer months.
Yes, Hotel Royal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Royal.
No, Hotel Royal doesn't allow dogs.
No, parking facilities aren't available at Hotel Royal.