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Summary of reviewsComfort Suites Southpark stands out as a favored destination for travelers due to its strategic and convenient location. Positioned near shopping centers, dining options, and major highways like Interstate 95, the hotel provides easy access to attractions and event venues such as Fort Lee and the NHRA Virginia Nationals. The surrounding area offers a serene lake view, enhancing the overall charm of the stay. The hotel is praised for not only its prime location but also its welcoming atmosphere, friendly staff, and well-maintained facilities, which include an inviting indoor pool and hot tub.
Guests consistently commend the hotel's complimentary breakfast, which features a wide variety of options ranging from traditional hot items to satisfying choices suitable for an American breakfast. The breakfast area is always well-stocked and maintained by attentive and professional staff, making it a valued addition to the guests' experience. Any minor concerns with the breakfast are generally outweighed by the positive feedback.
The rooms at Comfort Suites Southpark receive high marks for their spaciousness and cleanliness. With comfortable beds, some rooms feature additional amenities like living room areas and balconies with lake views, providing a peaceful retreat. Guests note the hotel's well-maintained and newly renovated rooms, which contribute to a comfortable and restful stay. Despite a few minor shortcomings, the rooms and helpful staff create a relaxing and refreshing environment.
Cleanliness throughout the hotel is frequently highlighted by guests, with rooms and common areas described as tidy and fresh. The property benefits from a modern and inviting atmosphere, supported by the amiable and helpful staff who go above and beyond to ensure a positive guest experience.
The staff at Comfort Suites Southpark is often praised as the hotel's standout feature. Their friendliness, helpfulness, and professionalism significantly enhance the overall guest experience, making visitors feel welcome and valued. The exceptional service provided by staff members, including those like Kristie Roberts, Mae, and Daisy, leaves a lasting impression on guests.
The comfort of the beds is an additional highlight, with many guests describing them as exceptionally comfortable and supportive, contributing to a rejuvenating sleep experience.
While some reviews mention minor issues such as the need for hotel updates or noise concerns, the overall experience at Comfort Suites Southpark is overwhelmingly positive. The combination of a convenient location, comfortable accommodations, exceptional staff, and satisfying amenities makes this hotel a solid choice for travelers, with many expressing their intent to return and recommend it to others. Show more
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Categories
Hotel for Honeymoon
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
King Suite - Non-SmokingThis room offers cable TV and ironing facilities.
Standard King Suite - Non-SmokingThis room offers cable TV and ironing facilities.
King Suite - Disability Access/Non-SmokingThis room offers cable TV and ironing facilities.
Standard King Room - Non-Smoking This room offers cable TV and ironing facilities.
Queen Suite with Two Queen Beds - Non-SmokingThis room offers cable TV and ironing facilities.
King Suite - Accessible/Non-SmokingThe suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The suite provides a wardrobe, a carpeted floor, heating and a TV.
Guest Reviews
7.7
Good
Location
The location of Comfort Suites Southpark is undeniably one of its most compelling attributes, making it a favored choice for visitors seeking convenience and accessibility during their stay. Nestled in a prime spot, the hotel is remarkably close to a plethora of shopping centers and an array of delightful dining options. Guests are pleased with the easy access to local attractions and major highways, notably Interstate 95, which is perfect for travelers needing quick in-and-out routes. Being situated within the Southpark Mall complex, guests appreciate the abundance of stores, allowing for effortless retail therapy. Additionally, the proximity to landmarks such as Fort Lee and event venues like the NHRA Virginia Nationals is advantageous for those visiting friends or attending local events.
The surrounding area offers a tranquil lake view that adds charm to the stay, while the neighborhood is bustling with opportunities for shopping and dining, most of which are within walking distance. Guests note that Comfort Suites provides not only a strategic location but also a welcoming atmosphere with friendly staff and well-maintained facilities, including a relaxing indoor pool and hot tub. For anyone looking for a dynamic yet convenient locale combined with comfort and practicality, Comfort Suites Southpark seems to meet and exceed expectations.
Breakfast
Guests at Comfort Suites Southpark consistently praise the hotel for its complimentary breakfast, often describing it as great, good, or excellent. Many reviewers appreciate the wide variety of options available, from traditional hot items like eggs and sausage to other satisfying choices. A highlights from guests is the consistently well-stocked and clean breakfast area, with staff frequently noted as friendly, attentive, and professional. Some guests even describe the breakfast as surprisingly robust and well-sorted for the price range, with a good selection well-suited to an American breakfast. While a few reviews mention minor shortcomings, such as cold eggs or a desire for additional items like sausage patties or wheat bread, the overwhelmingly positive feedback suggests that the breakfast is a satisfying component of the stay at this hotel. Overall, the breakfast experience at Comfort Suites Southpark is regarded as a pleasant perk, adding value to the guests' stay.
Rooms
Comfort Suites Southpark offers a generally pleasant stay, particularly noted for its spacious and clean rooms. Many guests appreciated the generous room sizes, with some highlighting features like living room areas and comfortable beds that made for restful nights. The hotel rooms were frequently described as well-maintained and newly renovated, adding to the overall comfort. Cleanliness was a standout point for many visitors, with rooms often described as immaculate and fresh.
Despite a few minor drawbacks, such as the lack of towel bars in the bathroom or a less-than-favorable view of a construction site for some rooms, the positive experiences predominated. The hotel staff received high praise for their helpfulness and attentiveness, enhancing the warmth of the stay.
The rooms provided a relaxing environment, with many guests enjoying balconies and views over a lake, offering a peaceful retreat. Amenities like hot showers and effective air conditioning were appreciated, adding to the overall convenience and appeal. Additionally, delightful extras such as a satisfying breakfast buffet and refreshing lemon water in the lobby contributed to an enjoyable stay.
Comfort Suites Southpark emerges as a solid choice for travelers seeking spacious, clean, and well-appointed accommodations, paired with thoughtful staff services.
Beds
At Comfort Suites Southpark, guests consistently find the beds to be a highlight of their stay. Many guests rave about the exceptional comfort of the beds, with some even describing them as amazing and among the most comfortable they've slept on in a long time. The hotel offers a selection of pillows, catering to those who prefer either firm or soft support, enhancing the overall sleep experience. Though one guest noted that the beds were a bit too high, the overwhelming consensus points to a restful and relaxing night's sleep. The clean rooms and attentive staff complement these luxurious beds, making a stay at Comfort Suites Southpark truly rejuvenating.
Cleanliness
Comfort Suites Southpark delivers a generally positive experience for travelers seeking a clean and comfortable stay. Guests frequently highlight the cleanliness of the hotel, noting that rooms and common areas are consistently well-maintained and tidy. The accommodations themselves are described as spacious and welcoming, with spotless bathrooms and inviting rooms that feature ample amenities like pillows and towels. Many reviews emphasize the friendly and helpful nature of the staff, further enhancing the overall experience. Visitors appreciate the modernity and fresh atmosphere of the property, including a clean dining area and pool. While some guests reported issues such as unclean elevators and occasional odd smells, these seem to be outweighed by the satisfaction most guests find with the hotel's cleanliness and comfort. The location in a developed mall area also adds to the convenience for many travelers.
Staff
Comfort Suites Southpark in Virginia is renowned for its exceptional staff. Guests frequently highlight the friendliness and helpfulness of the team, making it the standout feature of the hotel. The front desk personnel are often praised for being accommodating and professional, ensuring smooth check-ins and providing prompt assistance. Names like Kristie Roberts, Mae, and Daisy are mentioned for going above and beyond in offering exemplary service, leaving a lasting impression on visitors.
Whether it's setting up breakfast or maintaining the dining area, the staff consistently deliver service with warmth and dedication. This attentiveness extends across various roles in the hotel, with staff being described as communicative and eager to assist guests with any needs. Guests note that the staff contribute significantly to the overall comfort and satisfaction during their stay, making them feel welcome and valued.
The positive experiences shared by guests highlight how the staff's approachability and courtesy enhance the quality of services offered at Comfort Suites Southpark, making it a destination that leaves guests feeling exceptionally well-cared for.
3 Star
Comfort Suites Southpark presents a mixed bag of experiences for its guests, with many appreciating its convenient location right off the highway. A standout feature is the hospitality, as the staff consistently receives praise for their kindness and excellent service. Guests frequently highlight the hotel's clean and comfortable rooms, with some noting especially comfy beds, contributing to a restful overnight stay. The hotel delivers an overall positive experience, with many visitors expressing their intent to return and recommend it to others, particularly for short trips in Virginia.
However, the facility itself seems to show signs of aging, with several remarks indicating that updates are needed. Noise and safety concerns were noted, with reports of disturbances in the parking lot and issues with room locks. Additionally, breakfast hours may not accommodate all schedules, concluding at 9:30 am, which left some guests missing the meal. Despite these drawbacks, the hotel continues to leave a favorable impression on many, earning a recommendation for its welcoming atmosphere and satisfactory experience.
No, Comfort Suites Southpark doesn't have any pool.
No, a spa isn't available at Comfort Suites Southpark.
No, Comfort Suites Southpark doesn't allow dogs.
Yes, parking facilities are available at Comfort Suites Southpark.