Located conveniently close to UMass and a variety of dining options, Red Roof Inn PLUS+ South Deerfield - Amherst boasts an accessible and practical location with easy access to highways and nearby attractions such as Yankee Candles. The hotel is appreciated for being quiet, providing ample parking and accommodating larger groups and pet owners.
While the breakfast service leaves much to be desired with only coffee provided and no substantial breakfast options, the rooms receive consistent praise for their cleanliness and spaciousness. Guests often mention comfortable beds, neat and modern furniture and renovated bathrooms, despite occasional issues with daily cleaning and outdated furniture. The hotel maintains an overall clean and well-kept appearance, especially in the rooms and gardens, even though common areas and bathrooms sometimes need better upkeep.
The staff are generally praised for their friendliness and professionalism with specific commendations for their helpfulness and proactive problem-solving. Although there have been occasional instances of unsatisfactory encounters, the overall sentiment towards the staff is positive, emphasizing their role in enhancing the guest experience.
Parking at the hotel is noted to be hassle-free with ample, well-lit spaces close to the entrances, making it easy and convenient for guests. Beds receive mixed reviews; while many guests find them comfortable and well-equipped with good-quality sheets and pillows, others feel there is variability in bed quality and comfort across different rooms.
Overall, Red Roof Inn PLUS+ South Deerfield - Amherst offers a satisfactory stay with a mix of positive and some less favorable reviews, aligning with its mid-tier, three-star rating. The convenience, cleanliness and friendly staff are highlighted as key positives, though there is room for improvement in areas such as breakfast offerings and consistent room maintenance.
The Black Mountain Inn in Brattleboro is highly regarded by visitors for its superb location, exceptional comfort, and outstanding service. Nestled close to the highway, this well-maintained inn offers ease of access to various attractions and local services, while ensuring a peaceful retreat despite its proximity to the main road. Guests value the strategic location as an ideal base for exploration, highlighting it as a great value for money.
The accommodations at The Black Mountain Inn are frequently praised for their cleanliness and comfort. Rooms are described as spacious and immaculate, providing a consistently pleasant experience. Visitors appreciate the well-maintained atmosphere, with minor notes of aging quickly overshadowed by the comfortable beds and cleanliness. The Inn's commitment to delivering a spotless environment further enhances the overall experience.
The staff at the Inn is often credited for creating a warm and welcoming atmosphere. Guests consistently note their friendliness, helpfulness, and attentiveness, with the front desk team particularly highlighted for their accommodating nature. The owners are commended for their exceptional hospitality, contributing to the inviting and engaging environment throughout the stay.
One of the standout features is the comfort of the beds, which are consistently described as super comfortable and spacious. The use of extra soft flannels adds a layer of coziness, ensuring a restful night's sleep. Guests appreciate the attention to comfort, making the beds a memorable highlight of their visit.
Overall, The Black Mountain Inn impresses visitors with its strategic location, clean and comfortable accommodations, friendly staff, and cozy beds, making it a top choice for those visiting Brattleboro.
Gray Ghost Inn enjoys a stellar reputation among its guests, particularly for its excellent location and the warmth of its hospitality. Situated conveniently near Mount Snow, it provides easy access to the ski area, making it an ideal choice for winter sports enthusiasts. Additionally, its proximity to the Moover line and nearby dining options adds to the practical appeal, offering both convenience and a cozy atmosphere that enhances the visitor experience.
The breakfast at Gray Ghost Inn is a standout feature, consistently praised for its delicious and hearty offerings. Guests appreciate the freshly made-to-order meals, highlighting the perfect portion sizes and accompanying beverages. The service is noted as warm and prompt, reflecting the inn’s friendly and accommodating family-run nature. Attention to detail, from the interesting interior decor to the thoughtfully covered aspects of the inn, further adds to a delightful start to the day.
Cleanliness is generally well-regarded, with most reviews commending the inn for its exceptionally clean rooms and overall maintenance. Although a few remarks indicate minor areas for improvement, the emphasis on cleanliness suggests a tidy and well-maintained stay.
The staff's hospitality is another significant highlight of the Gray Ghost Inn experience. Guests frequently commend the super friendly and attentive team, including the owners who contribute a personal touch to the guest experience. This friendliness fosters a home-like, community atmosphere where visitors feel as though they are among friends. The combination of wonderful hosts, considerate staff, and excellent facilities ensures that guests enjoy a memorable and comfortable stay.