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Summary of reviewsHome2 Suites By Hilton Columbia Southeast Fort Jackson offers a highly agreeable experience for guests, primarily characterized by its strategic location, accommodating staff, cleanliness, and room quality. The hotel's prime location near Fort Jackson, with easy access to highways, downtown Columbia, and local amenities, is frequently applauded. Guests appreciate the clean and safe surroundings which add to the overall convenience for those exploring the area or attending events at the military base.
The breakfast experience is generally positive, with compliments on the variety of hot dishes available, though there is room for improvement in diversity and logistics during peak times. The attentive staff impressively accommodates guests with complimentary water and fruit, enhancing the breakfast service.
Rooms are highly praised for their spaciousness, cleanliness, and modern amenities, including full kitchens. Families find the accommodations suitable with ample space in queen rooms, while the dog-friendly policy is also appreciated. The immaculate condition of both rooms and communal spaces emphasizes the hotel's commitment to cleanliness, creating a welcoming and visually appealing environment.
The staff at Home2 Suites lends significant value to the experience, with their professionalism and friendliness frequently highlighted. Standout individuals like Carmen and Cece at the front desk contribute positively to guest experiences, fostering warm interactions that enhance the overall stay. The team’s dedication ensures issues are swiftly addressed, reinforcing the supportive and welcoming atmosphere.
Overall, Home2 Suites By Hilton Columbia Southeast Fort Jackson stands out as an excellent choice for travelers seeking comfort, convenience, and exceptional service. The combination of clean and modern accommodations, a strategic location, and a friendly staff makes this newer hotel a highly recommended destination for both regular and special visits. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two pets up to 75 lbs in designated rooms for an additional fee. Both dogs and cats are allowed.
Hotel with Swimming Pool
Home2 Suites offers an attractive pool and comfortable suites. Its amenities cater to both short and extended stays, making it a popular choice among travelers.
Outdoor Pool
Hotel with Free Wi-Fi
The hotel provides free Wi-Fi, catering to guests who require reliable internet access. The suite-style rooms include kitchenettes, making it suitable for longer stays.
Hotel with Gym
The hotel offers a fitness center for guests.
Hotel with Outdoor Pool
The hotel provides an outdoor pool with umbrellas, creating a comfortable space for guests to relax. It is highlighted as a great place to unwind after a day of activities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
King Studio Suite - Non-SmokingGuests can make meals in the kitchen that is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. The studio provides air conditioning, a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit offers 1 bed.
King Studio Suite - Hearing Access/Non-SmokingGuests can make meals in the kitchen that comes with a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned studio provides a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.
One-Bedroom King Suite - Non-SmokingMeals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned suite provides a TV with cable channels, a tea and coffee maker, a seating area and heating.
King Suite - Mobility Access/Non-SmokingThe well-equipped kitchen features a refrigerator, a dishwasher, kitchenware and a microwave. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and heating.
Queen Studio with Two Queen Beds - Non-SmokingThe well-fitted kitchen features a refrigerator, a dishwasher, kitchenware and a microwave. The studio offers air conditioning, a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit offers 2 beds.
Studio Suite with Two Queen Beds - Hearing Access/Non-SmokingGuests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and a microwave. The studio features air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit has 1 bed.
Guest Reviews
9.1
Excellent
Location
Home2 Suites By Hilton Columbia Southeast Fort Jackson boasts a prime location that guests consistently appreciate. Situated conveniently close to Fort Jackson and just off the highway, it offers easy access to not only the military base but also a variety of restaurants, shopping, and entertainment options. The area around the hotel is described as both clean and safe, further enhancing its appeal. Being close to downtown adds to the convenience for those looking to explore more of Columbia. With its easy access to the interstate, it becomes a strategic spot for guests traveling through or visiting the area. Overall, this hotel serves as a well-situated base for exploring the local area or attending events at the nearby military base.
Breakfast
At Home2 Suites By Hilton Columbia Southeast Fort Jackson, the breakfast experience offers a range of options that seem to cater to various tastes. Guests frequently highlight the good selection of breakfast items, praising the variety of hot dishes available. The breakfast spread is consistently described as lovely, with modern breakfast decisions adding a contemporary twist to the offerings.
However, during busy mornings, the need for additional waffle stations is apparent to accommodate more guests efficiently. While some found the breakfast to meet expectations, others felt it fell short in terms of diversity, noting the absence of fresh fruit, plain yogurt, oatmeal, and common condiments like juice, jam, and butter.
Despite some technical issues with breakfast equipment on occasion, the staff's attentive service, especially when providing complimentary water bottles and fruit after long travels, stands out. Overall, the experience seems to be positive with potential for improvements in variety and logistics during peak times.
Rooms
The rooms at Home2 Suites By Hilton Columbia Southeast Fort Jackson receive high praise for their spaciousness and cleanliness. Guests consistently describe the accommodations as excellent, with rooms that are both large and well-decorated. The presence of a full kitchen is frequently highlighted, providing more than expected amenities and enhancing the comfort of the stay. With comfortable beds and immaculate conditions, visitors are left impressed by the quality of the rooms. Families find the room sizes particularly accommodating, with the queen room offering ample space. The hotel extends a welcoming atmosphere with dog-friendly policies and a pleasant staff, complemented by a nice breakfast spread. Overall, the hotel stands out as an excellent choice, combining comfort, cleanliness, and convenience.
Cleanliness
Home2 Suites By Hilton Columbia Southeast Fort Jackson has garnered attention for its exceptional cleanliness and inviting atmosphere. The hotel boasts spacious, well-furnished rooms that provide both comfort and a visually appealing stay. Guests have repeatedly praised the spotless condition of both the rooms and the communal spaces, noting that the hotel maintains a clean appearance throughout. This commitment to cleanliness extends beyond the rooms, as guests find the hotel's location to be safe and welcoming. The property's overall organization further enhances the experience by offering updated accommodations that are both modern and comfortable.
Despite some minor inconveniences, such as limited towel hooks in the bathroom, the overall cleanliness is a highlight. The hotel facility is described as new and extremely clean, reinforcing confidence in the quality and upkeep. Additionally, the friendly and helpful staff contribute to a warm and pleasant stay. Whether you're seeking a clean and cozy environment or a convenient location, this newer hotel consistently delivers exceptional comfort and cleanliness, resonating well with those who prioritize a well-maintained setting for their travels.
Staff
Guests at Home2 Suites By Hilton Columbia Southeast Fort Jackson frequently commend the hotel staff for their professionalism and friendliness. Described as accommodating and helpful, the team seems dedicated to ensuring a pleasant stay, with issues being resolved swiftly. Notably, individuals such as Carmen and Cece at the front desk have left a positive impression, characterized as gems with delightful personalities who enhance the overall guest experience. Most reviews highlight the warm and engaging nature of the staff, from the front desk to housekeeping, contributing to excellent customer service. Though there is a minor complaint about a lack of body wash, the overall sentiment reflects a supportive and welcoming environment, making stays—be it for special occasions like Thanksgiving or just a regular visit—truly enjoyable.
Yes, Home2 Suites By Hilton Columbia Southeast Fort Jackson has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Home2 Suites By Hilton Columbia Southeast Fort Jackson.
Yes, Home2 Suites By Hilton Columbia Southeast Fort Jackson welcomes dogs.
Yes, parking facilities are available at Home2 Suites By Hilton Columbia Southeast Fort Jackson.
Yes, Home2 Suites By Hilton Columbia Southeast Fort Jackson has a gym.