Como45.81469600,
9.08382700,
Piazza Matteotti 1 Angolo Via Foscolo 2(Show on Map)
7.7
Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsIl Vecchio Borgo Relais stands out as a well-located, charming boutique hotel in the heart of Como, offering an exceptional blend of convenience, comfort and personalized service. Guests rave about its prime location by Lake Como, which provides stunning lake views and easy access to major transportation hubs and popular attractions. The hotel's central position makes it an excellent base for exploring both Como and its surrounding areas.
The breakfast experience at Il Vecchio Borgo Relais is highly praised, featuring a diverse selection of high-quality sweet and savory options, freshly brewed coffee and organic regional products. The breakfast room's cozy atmosphere further enhances guests' enjoyment. The staff, particularly those at breakfast, receive commendations for their hospitality and attentiveness.
Despite the lack of an on-site dinner option, guests are delighted with the local dining recommendations provided by the friendly and knowledgeable staff, including standout choices such as La Riva and Seqoia Restaurant. The hotel's guidance in navigating nearby dining options is appreciated, making dining in Como a memorable experience.
The accommodation itself is well-regarded, featuring clean, well-maintained and modern rooms with contemporary decor and thoughtful amenities. Some rooms offer stunning lake views, adding to the overall pleasant experience. However, guests should be mindful of potential noise disturbances and smaller room sizes.
The hotel is consistently praised for its high cleanliness standards, extending from the rooms to the common areas. The attentive and friendly staff, including notable mentions of Susi, Ahmed and Marsha, significantly contribute to the positive guest experience, providing efficient service and assistance in multiple languages.
Wi-Fi and parking are areas with mixed reviews. While some guests found these services satisfactory, others experienced issues with Wi-Fi connectivity and parking availability and costs. The staff's efforts to resolve parking challenges were acknowledged, including arrangements with nearby facilities and the presence of a car-charging station.
The comfort of the beds receives generally positive feedback with many guests finding them cozy and well-maintained. However, experiences with bed size and mattress conditions vary with some guests encountering less comfortable setups.
The boutique charm of Il Vecchio Borgo Relais is repeatedly highlighted as a significant attraction with its unique and tasteful decor creating a quaint and intimate atmosphere. The hotel's cleanliness and maintenance complement its boutique style, ensuring a comfortable and visually pleasing environment.
Overall, Il Vecchio Borgo Relais is celebrated for its exceptional location, welcoming staff, high cleanliness standards and charming boutique ambiance, making it a reliable and pleasant choice for travelers exploring Como. Show more
Read review summaries for all categories
Categories
Boutique-style Guest House
Dog Friendly Guest House
Guest House near Nightlife Spots
Guest House with Parking
Small Guest House
3-Star Guest House
Room Types
Double RoomOffering free Wi-Fi, this air-conditioned room comes with chairs designed by Philippe Starck, a private entrance and a private bathroom.
Double Room with Lake ViewOffering free Wi-Fi, this air-conditioned room comes with chairs designed by Philippe Starck, a private entrance, a private bathroom and lake views.
Please specify bed preference when booking.
Classic Single RoomOffering free toiletries, this single room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV, a private entrance, soundproof walls and a minibar. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
'Il Vecchio Borgo Relais' benefits from an exceptional location that consistently receives praise from its guests. Positioned centrally in Como, the hotel is ideally situated by Lake Como, offering breathtaking lake views and a prime spot for exploring the city. The proximity to major transportation hubs, including the train station, bus station and ferry port, makes it particularly convenient for travelers. Guests appreciate the ease of access to key attractions, historic sites and a variety of restaurants and cafes, all within a short walking distance. The central location also makes it an excellent base for those looking to explore neighboring areas. Despite its bustling surroundings, the hotel provides a tranquil and welcoming environment, complemented by friendly staff and comfortable accommodations. The strategic placement near both the lakeside promenade and the heart of downtown Como ensures that visitors can fully immerse themselves in the beauty and culture of the region.
Breakfast
Guests of 'Il Vecchio Borgo Relais' seem to have an overwhelmingly positive experience when it comes to breakfast. Many reviewers compliment the breakfast for its diverse and extensive selection, highlighting the presence of both sweet and savory options. The breakfast is described as delicious, plentiful and of high quality, featuring a variety of meats, cheeses, pastries, fresh fruits and freshly brewed coffee, along with organic and regional products.
Several guests appreciated the love and attention put into the breakfast presentation and the fresh juices and made-to-order espresso drinks were particularly praised. The breakfast room is noted to be cozy and welcoming, adding to the overall pleasant atmosphere.
However, not all reviews were entirely positive. There were a few mentions of limited options, pre-ordering requirements and occasional issues with portion sizes and temperature of the food. Despite these minor concerns, most guests found the breakfast experience satisfying and well worth the money with some even calling it the best they had on their entire trip.
Overall, the breakfast at 'Il Vecchio Borgo Relais' is widely appreciated for its variety, quality and deliciousness, making it a memorable part of the stay for many visitors.
Dinner
Il Vecchio Borgo Relais presents a mixed picture when it comes to dining experiences. The hotel restaurant primarily functions as a breakfast room, leaving guests to explore nearby dining options for their evening meals. Despite the absence of an on-site dinner option, guests were often delighted by the recommendations provided by the hotel staff, particularly from Marsha, who suggested local eateries offering a 10% discount. La Riva and L’antica Riva were frequently mentioned as standout choices, praised for their exquisite and well-detailed food.
Those who dined at associated or recommended restaurants generally enjoyed their meals with comments such as delicious, great and fantastic being frequently used. Seqoia Restaurant, in particular, was highlighted as a memorable aspect of their stay. Despite a few isolated incidents where the dinner experience did not meet expectations, overall, the external dining options affiliated with the hotel were positively received. Guests appreciated the ease of navigating nearby restaurants, thanks to the helpful guidance from the hotel staff.
Rooms
Il Vecchio Borgo Relais offers a comfortable stay with rooms that are clean, well-maintained and modern in style. Guests frequently appreciate the rooms' contemporary decor, the inclusion of modern amenities such as minibars, kettles and Nespresso machines and the appealing design of the bathrooms. Several rooms also provide stunning views of the lake, which adds to the overall pleasant experience.
Despite the numerous positive aspects, there are some consistent issues noted by guests. Room sizes tend to be on the smaller side and some visitors have reported noise disturbances, either from the busy surroundings or thin walls. Additionally, there have been occasional maintenance issues, especially related to room temperature and bathroom fixtures.
Overall, the rooms at Il Vecchio Borgo Relais are suitable for a short stay, offering the essentials and a few extra comforts to make the visit enjoyable. Their cleanliness, modern renovations and thoughtful amenities stand out, making them a reliable choice for travelers. However, noise-sensitive guests and those seeking more spacious accommodations might need to plan accordingly.
Beds
Il Vecchio Borgo Relais generally receives positive remarks regarding the comfort of its beds, frequently cited as comfortable and nice. Many guests appreciated the clean and well-maintained bedding, stating that the beds were cozy and contributed to a restful stay. Additionally, terms like comfortable, excellent and good were often used to describe the beds with some guests specifically noting the facilities as sustainable and tidy.
However, several reviews highlighted issues with specific types of beds. For instance, a few guests found the beds too small for two adults, while others mentioned that the mattresses were too hard or too soft. Some also pointed out that the beds in their rooms were outdated or not in the best condition with terms like sagging, lopsided and worn out appearing in some comments.
A few logistical concerns were mentioned, such as the challenge of combining two single beds to form a king-size bed, resulting in an uncomfortable gap. There were also comments on the noise levels with guests being able to hear people walking next door, which could disturb their rest.
Overall, while the beds at Il Vecchio Borgo Relais are generally praised for their comfort and cleanliness, there are varied experiences regarding bed size and mattress conditions. The hotel staff’s friendliness and the hotel's affordability also add to the positive aspects of the lodging experience.
Cleanliness
Il Vecchio Borgo Relais consistently impresses guests with its exemplary cleanliness standards. Many reviewers have highlighted the high degree of cleanliness, noting that both rooms and common areas are well-maintained and spotlessly clean. The rooms often described as clean, comfortable and quiet, add to the overall pleasant stay. Guests appreciated that the accommodation was in order, tidy and organized. The clean environment extends to the bathrooms and breakfast areas, demonstrating a commitment to maintaining hygiene.
The friendly and welcoming staff further enhance the positive impression, ensuring that cleanliness is consistently maintained throughout the hotel. The property, described as very clean, neat and sometimes brand new, suggests diligent housekeeping practices. Whether for a short stay or a longer visit, Il Vecchio Borgo Relais assures a clean and comfortable experience.
Staff
Il Vecchio Borgo Relais boasts an exceptionally friendly and professional staff, consistently praised by guests for their warmth and helpfulness. From the welcoming reception to the accommodating breakfast team, the hotel's service-oriented team goes above and beyond to ensure a pleasant stay. Special mentions are given to staff members like Susi, Ahmed and Marsha, who are noted for their friendliness and obliging nature. Guests frequently highlight the team's professionalism, attentiveness and willingness to assist with any requests, creating a hospitable environment that leaves a lasting impression. Communication is smooth and efficient with staff members proficient in multiple languages, including English and German. Overall, the staff's exceptional service and friendliness contribute significantly to the positive experiences of guests at Il Vecchio Borgo Relais.
Wi-Fi
At Il Vecchio Borgo Relais, the experience offers a mix of amenities and hiccups with a notable concern being the Wi-Fi service. Several guests have pointed out that the Wi-Fi connection is often lacking, ranging from slow speeds to frequent disconnections and instances where it doesn't work at all. Some reviews mention that the internet is weak throughout the hotel with specific rooms requiring stronger signals. This can be problematic for guests who rely on stable internet access during their stay.
However, amidst these critiques, there are mentions of Wi-Fi being provided and some instances where it was described as good or even high quality. Yet, it seems these positive experiences are less common.
In summary, while the hotel does provide Wi-Fi, potential guests might want to be prepared for a less-than-reliable internet connection during their stay.
Parking
Il Vecchio Borgo Relais receives mixed reviews regarding its parking facilities, though many guests appreciate its efforts to accommodate vehicles. Parking at the hotel can be challenging with some guests mentioning difficulties in finding spaces, limited availability and high costs—often around 20 euros per day. However, there are instances where guests found parking to be well-maintained, conveniently located and sometimes free of charge, especially when assisted by the helpful and resourceful staff.
Some guests highlighted the presence of private and secure paid parking nearby and a few appreciated dedicated options for motorcycles. The hotel reportedly has agreements with nearby parking facilities and reserved spots were a noted advantage for others. Additionally, the staff's willingness to go the extra mile in solving parking problems, often providing free parking spaces or ensuring guests' cars were correctly parked, repeatedly received praise.
Despite some complications, like parking spaces being found further from the hotel or limited to a few cars, the guests generally valued the convenience, especially when free options were provided. The availability of a car charging station also contributed positively to some visitors' experiences. Overall, while parking can be tricky, many guests found satisfactory solutions thanks to the hotel's efforts and staff assistance.
Nightlife
The area around Il Vecchio Borgo Relais offers an array of options for evening entertainment and nightlife. Guests have described the city as beautiful during the day and even more charming at night. There's a vibrant atmosphere with a variety of friendly bars and restaurants nearby, making it an excellent location for experiencing local nightlife. The hotel is ideally situated for those who want easy access to these lively spots. Visitors have mentioned that there is plenty to do in the evenings, ensuring that guests are spoiled for choice when it comes to evening activities and socializing.
However, it's worth noting that the ambiance within the hotel itself is consistently described as quieter compared to others. Guests have appreciated this peaceful setting, albeit some have pointed out occasional noise, especially from people outside. There were also comments about a bar in front of the hotel, which some guests found disconcerting due to the people it attracted late at night. Despite these minor concerns, the general consensus highlights Il Vecchio Borgo Relais as a prime spot for enjoying both a serene hotel atmosphere and the lively nightlife of the surrounding area.
Boutique-Style
Il Vecchio Borgo Relais has been consistently lauded for its boutique hotel aesthetics, exuding a unique charm that many visitors find enchanting. The hotel’s design embraces a cozy and intimate atmosphere that embodies the quintessential boutique feel. The decor is both eccentric and charming, making it a visually pleasant experience while maintaining a level of comfort synonymous with smaller, more personalized accommodations.
Guests appreciate the quaint and cozy ambiance which is further highlighted by the thoughtful and tasteful decorations throughout the property. The circular boutique feel of the hotel adds to its unique character and makes it stand out as a perfect choice for shorter stays. While the modern decor elements are limited, the overall design suits the boutique style seamlessly.
Cleanliness is a strong point, ensuring that the boutique charm does not come at the expense of maintenance and hygiene. Overall, Il Vecchio Borgo Relais captures the essence of a boutique hotel, offering a comfortable and well-designed environment that stands out for its character and inviting atmosphere.
No, Il Vecchio Borgo Relais doesn't have any pool.
No, a spa isn't available at Il Vecchio Borgo Relais.
Yes, Il Vecchio Borgo Relais welcomes dogs.
Yes, parking facilities are available at Il Vecchio Borgo Relais.