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Summary of reviewsThe Alexandra Court Hotel, located in a prime area of Cheshire, offers a harmonious blend of convenience and charm, making it suitable for various types of guests, whether they are visiting family, attending events or traveling for business. The hotel's historic building is surrounded by well-tended gardens that provide a serene and peaceful atmosphere and its proximity to local amenities and transport links further adds to its appeal.
One of the standout features of the hotel is its highly praised breakfast, which is freshly cooked to order with high-quality produce. Guests particularly note the excellence of the full English breakfast and the accommodating range of options, including gluten-free choices. The breakfast staff are frequently commended for their friendly and attentive service, contributing to a spotlessly clean dining environment and setting a positive tone for the day.
The rooms at Alexandra Court Hotel are described as immaculate, comfortable and beautifully furnished with a cozy Victorian ambiance. The elegant decor and attention to detail create a homey yet luxurious feel. Guests consistently praise the cleanliness and spaciousness of the rooms along with the quality of sleep, attributing it to the comfortable beds and quiet surroundings, despite minor issues such as the need for blackout curtains or updates to some bathroom amenities.
Cleanliness extends beyond the rooms to all areas of the hotel, solidifying its reputation for maintaining a pristine environment that enhances the guest experience. This commitment to hygiene is complemented by the welcoming and helpful staff, who are repeatedly highlighted for their exceptional hospitality. Whether it's the owners or individual team members like Gareth and Marco, the staff's friendliness and readiness to assist contribute significantly to the hotel's inviting ambiance.
Lastly, the beds at Alexandra Court Hotel earn high marks for comfort, providing a restful and cozy night's sleep that guests frequently praise. While minor issues with some beds have been noted, the general consensus is that the hotel offers a comfy and relaxing sleep experience.
Overall, Alexandra Court Hotel excels in delivering a delightful and enjoyable stay through its combination of prime location, excellent breakfast, charming and immaculate rooms, outstanding cleanliness and hospitable staff. Show more
Read review summaries for all categories
Categories
3-Star Hotel
The hotel has received a review score of 9.1. It provides a comfortable stay in Congleton.
Historic Hotel
Family Friendly Hotel
Business Hotel
Accessible Hotel
Small Hotel
Room Types
Standard Single RoomThis room offers free Wi-Fi and features an over-sized single bed, TV, and tea and coffee making facilities.
Standard Double RoomThis room offers free Wi-Fi, a TV, and tea and coffee making facilities. The en suite bathroom benefits from complimentary designer toiletries.
Deluxe Double RoomThis spacious room offers free Wi-Fi, a TV, and tea and coffee making facilities. The room features a large bed and superior furnishings.
Standard Twin RoomThe spacious twin room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Nestled in a prime location, the Alexandra Court Hotel offers convenience and comfort for a variety of guests. Whether one is visiting family and friends in Cheshire, attending a nearby wedding or traveling for business, its location proves to be highly practical. The hotel is within easy walking distance to the town center, allowing guests to enjoy the local shops, restaurants and amenities. The proximity to a Tesco's and the M6 makes it straightforward to find and navigate from the motorway.
The property itself boasts a beautiful, historic building surrounded by stunning, well-maintained gardens that offer a peaceful retreat for relaxation. Guests appreciate the clean, modern and centrally located accommodations that offer both spacious rooms and ample parking. The serene, quiet setting coupled with a nice garden outlook enhances the overall experience. The staff's friendliness and helpfulness further add to the positive ambiance, making it a delightful place to stay. Additionally, the hotel is situated on a main route, but the secluded rear gardens provide a perfect escape from the bustle, making it a versatile spot for various travel needs.
Breakfast
The breakfast experience at Alexandra Court Hotel receives widespread praise from guests. Many highlight the wonderful and freshly cooked breakfasts, appreciating the high quality and taste of the produce. Numerous guests describe the full English breakfast as excellent with standout mentions of it being freshly cooked to order and presented beautifully. There is a diverse range of breakfast choices available, including items catering to gluten-free diets, ensuring all guests are well-served.
The breakfast staff are frequently commended for their friendliness and excellent service, making dining a pleasant experience. Guests note that the breakfast is not only delicious but also served in a spotlessly clean environment. Some minor criticisms are mentioned, such as a call for breakfast to be included in the room price and a few comments on the quality of certain items like sausages and bacon. Despite this, the general consensus is that the breakfast at Alexandra Court Hotel is a highlight with many guests using terms like exceptional, fabulous and brilliant to describe it. The consistently positive feedback underscores the hotel's dedication to providing a delightful start to the day for its guests.
Rooms
Nestled in a charming locale, Alexandra Court Hotel impresses with its rooms, consistently praised for their cleanliness and comfort. Guests frequently highlight the immaculate, beautifully furnished spaces that offer a cozy, Victorian ambiance. Many find the rooms to be spacious, bright and well-maintained, adding to the overall luxurious feel.
The decor stands out for its elegance and attention to detail, contributing to a pleasant and homey atmosphere. The spaciousness of the rooms is a recurring theme with several guests appreciating the bright, airy environments and lovely character.
Compliments also pour in for the quality of sleep, thanks to comfortable beds and quiet surroundings, though a few reviews note issues with bathroom amenities and the need for blackout curtains. Additionally, the helpful and pleasant staff enhances the guest experience, making their stays even more enjoyable.
Overall, Alexandra Court Hotel delivers on comfort, cleanliness and charm, creating a delightful and inviting retreat for its visitors.
Beds
Guests of Alexandra Court Hotel frequently commend the beds for being exceptionally comfortable and cozy. Many found the bedding to be soft and inviting with several reviews highlighting their extreme satisfaction with the comfort provided. Phrases like "super comfy," "very comfortable," and "one of the best I’ve ever slept in" are commonly used to describe the sleep experience.
However, some feedback indicates room for improvement with occasional mentions of squeaky beds and mattresses that might need replacing, particularly noted in Room 15. Additionally, a few guests mentioned flat pillows that required adjustment. Despite these minor issues, the overwhelming sentiment is that the hotel offers a comfortable and restful night’s sleep, ideal for both relaxation and business travelers.
Cleanliness
The Alexandra Court Hotel consistently receives high praise for its outstanding cleanliness. Guests frequently describe the hotel as exceptionally clean with terms like spotless, immaculate and extremely clean being common throughout reviews. The rooms and bathrooms are noted to be particularly well-maintained, offering a hygienic environment that impresses. The property, from its grounds to individual rooms, is meticulously cared for, ensuring a comfortable and inviting stay. Many guests also appreciate the friendly and welcoming atmosphere, which complements the high standard of cleanliness. Overall, the Alexandra Court Hotel stands out for its dedication to maintaining a pristine environment, making it a top choice for visitors prioritizing cleanliness and comfort.
Staff
The staff at Alexandra Court Hotel consistently receive high praise for their excellent hospitality. Guests frequently describe the team as friendly, helpful and welcoming. Many highlight the attentiveness of both the owners and the staff with special mentions for individuals who went above and beyond to ensure a pleasant stay. The warm welcome from Gareth and the exceptional service from Marco stand out in particular. Visitors appreciate how accommodating and informative the staff are, noting that nothing seems too much trouble for them. The atmosphere is characterized by politeness, sociability and attentiveness, making for a comfortable and enjoyable experience. Guests also value the local area advice provided by the staff, enhancing their overall stay.
No, Alexandra Court Hotel doesn't have any pool.
No, a spa isn't available at Alexandra Court Hotel.
No, Alexandra Court Hotel doesn't allow dogs.
No, parking facilities aren't available at Alexandra Court Hotel.