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Summary of reviewsSpringhill Suites by Marriott Conyers generally garners positive reviews from guests with several aspects of the hotel receiving high praise. The location of the hotel is frequently highlighted for its exceptional convenience. Situated near the interstate, it offers easy access to shops, malls and restaurants, making it an ideal choice for many travelers. The area is noted as safe and pleasant with numerous dining and shopping options nearby, fostering a strong sense of value for the cost of staying there.
The rooms at Springhill Suites by Marriott Conyers are widely appreciated for being comfortable, spacious and well-arranged. Guests frequently mention the modern decor, ample sleeping space and a quiet atmosphere that provides a cozy, apartment-like feel. The beds are specifically praised for their comfort, significantly contributing to a restful experience. Despite occasional reports of cleanliness and maintenance issues, the overall impression of the rooms remains positive.
Cleanliness and comfort generally receive high marks with guests appreciating the hotel's up-to-date appearance and tidy accommodations. The staff consistently earns acclaim for their friendly and helpful demeanor, contributing significantly to the pleasant stay. Specific team members are often mentioned for their dedication and welcoming nature, enhancing the overall customer service experience.
Breakfast at the hotel draws mixed reviews. While many guests appreciate the convenience and variety of the meal, others point out issues with food quality, availability and overall selection. Improvements in variety and food management could enhance the breakfast experience.
However, the pool facilities have been a consistent point of contention. Many guests expressed frustration with the frequent closures of the indoor heated pool and hot tub, which often impacted their stay and sometimes led them to reconsider staying at the property.
Despite the overall positive feedback, there are occasional mentions of cleanliness issues and inconsistent customer service, suggesting areas for improvement. The three-star classification of the hotel indicates a generally good experience but hints at room for upgrades in facilities and services to meet higher standards.
In summary, Springhill Suites by Marriott Conyers stands out for its strategic location, comfortable rooms and excellent staff, making it a favored choice for many visitors, though there are areas like breakfast variety and pool availability that could benefit from enhancements. Show more
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3-Star Hotel
Offering spacious suites with separate living areas and kitchenettes, this hotel provides a comfortable and flexible stay. It also includes a complimentary breakfast, a fitness center, and an outdoor pool.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Corner Queen Suite with Sofa BedFeaturing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe.
King Suite with Sofa BedThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, a wardrobe, a sofa, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Queen Suite with Two Queen Beds and Sofa BedThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, a wardrobe, a sofa and a flat-screen TV with cable channels. The unit has 3 beds.
King Studio with Sofa Bed and Transfer Shower - Mobility AccessibleFeaturing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath.
One-Bedroom King Suite with Sofa Bed - Hearing AccessibleProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe.
One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath.
One-Bedroom King Suite with Sofa Bed and Roll-in Shower - Mobility AccessibleProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower.
Guest Reviews
Location
Springhill Suites by Marriott Conyers boasts an exceptionally convenient location, garnering widespread acclaim from its guests. Perfectly situated near the interstate, it offers easy access and proximity to a variety of shops, malls and restaurants. Many reviewers highlight its strategic placement close to their destinations and family homes. The area surrounding the hotel is noted as safe and pleasant with plenty of dining and shopping options. Guests repeatedly emphasize that the location is ideal, providing excellent value for the cost of their stay. The combination of a great location, helpful staff and quality facilities makes this hotel a favored choice for visitors.
Breakfast
The breakfast experience at Springhill Suites by Marriott Conyers evokes a range of reactions from guests. Many praise the morning meal as delicious and varied, appreciating the convenience of not having to leave the hotel for breakfast. Reviews highlight that the breakfast was good with particular commendations for the friendly staff preparing the meal. Additionally, some guests enjoyed the selection, noting good variety and a satisfactory experience.
However, others expressed disappointment, citing issues with food quality and availability. There were reports of food items running out early and not being replenished and guests wished for more options like waffles or pancakes. Some found the food to be dry or not up to their standards with specific criticisms about expired yogurt, overdone biscuits and a lack of breakfast meats. For several guests, these shortcomings made the breakfast experience less enjoyable.
Overall, while there are positive notes about the breakfast, there's a clear call from some guests for improvements in variety, quality and food management to enhance the overall dining experience at the hotel.
Rooms
Springhill Suites by Marriott Conyers offers guests comfortable, spacious and well-arranged rooms, making it an ideal choice for travelers. Most visitors highlight the ample sleeping space, clean environment and quiet atmosphere. The room decor and unique setup draw positive remarks, along with the functional layout that maximizes the area, giving it a cozy apartment-like feel. Numerous guests appreciated the modern touches like comfortable beds, large suites and dual televisions in many rooms. The bathrooms are generally well-maintained and feature showers instead of tubs, which many found preferable.
While the majority of reviews are positive, highlighting the large, upgraded and well-decorated rooms, there are occasional mentions of cleanliness and maintenance issues. Some rooms were found to be inadequately cleaned with lingering trash or maintenance concerns such as unclean showers and malfunctioning appliances. However, these instances seem to be the exception rather than the rule, as many found the property to be very nice and the rooms better than expected compared to other hotels they have stayed at.
Overall, Springhill Suites by Marriott Conyers provides a comfortable, spacious and stylish stay with some room for improvement in cleanliness and maintenance.
Beds
Springhill Suites by Marriott Conyers features mostly positive feedback regarding the comfort of its beds. Many guests praised the beds as being very comfortable, cozy and warm. Descriptions like amazing and great frequently appeared, while some guests specified that the bedding added to their overall satisfaction with their rooms and the ambiance of the hotel.
However, not all reviews were entirely favorable. A few guests encountered issues such as noisy beds, stains and general cleanliness concerns related to the beds and surrounding areas. The positioning of some beds was also noted as problematic, being too close to walls or having a lopsided setup. Despite these negative remarks, the consensus leans towards a majority of guests experiencing restful and comfortable stays primarily due to the quality of the beds.
Cleanliness
Springhill Suites by Marriott Conyers generally impresses with its cleanliness and comfort. Guests frequently highlight the clean and comfortable accommodations, appreciating the hotel's up-to-date appearance and convenient location. The rooms are commonly described as very clean and the beds are comfortable, contributing to an overall pleasant stay. The staff is praised for their helpfulness, readily resolving issues like moving guests to different rooms without hesitation when necessary.
The lobby, dining areas and guest rooms are noted to be bright and tidy, offering a welcoming environment. Rooms are often mentioned as spacious and well-arranged, providing a modern feel that guests enjoy. Despite instances of the property undergoing renovations, the overall cleanliness and comfort of the facility stand out.
However, feedback isn't uniformly glowing. Some guests report significant cleanliness issues, such as dirty rooms, poorly maintained bathrooms, stained carpets and unclean sheets. These problems detract from the overall positive impression for some visitors, indicating that housekeeping standards may be inconsistent. Despite this, many find the hotel’s cleanliness and comfort satisfactory, making it a generally favorable choice for travelers.
Staff
Springhill Suites by Marriott Conyers boasts an exceptional team, earning high praise for their friendly and accommodating nature. Guests frequently commend the staff for their amazing customer service from the moment of arrival until departure, making check-ins smooth and hassle-free even amidst personal errors. Specific members like Chrissie, Patty and Natalie are often recognized for their consistent dedication and welcoming demeanor. The breakfast service is highlighted positively with a particular lady noted for her friendliness.
While the majority of feedback leans towards the positive, indicating reliable and extraordinary service, a few reviews point out inconsistencies. Some guests experienced occasional rudeness at check-in or detected a lack of enthusiasm and hospitality, suggesting room for improvement in customer service training. Despite these few setbacks, the hotel's staff generally surpasses expectations, contributing significantly to the overall pleasant stay experienced by most visitors.
Pool
Springhill Suites by Marriott Conyers has faced considerable issues with their pool facilities, leading to a series of disappointing experiences for guests. Many visitors were drawn to the hotel by its advertised amenities, particularly the indoor heated pool, which unfortunately was often found to be closed or under construction. This frequent closure has led to frustration, especially among guests who specifically chose the location intending to use the pool for family activities. Additionally, the hot tub has also been reported as not functioning properly, adding to the dissatisfaction. The repeated unavailability of the pool and fitness area has significantly impacted guest experiences with some opting not to stay at the property as a result. Overall, the expectation set by the hotel's listings has not matched the reality for many visitors.
3 Star
Springhill Suites by Marriott Conyers receives varied ratings, mainly leaning towards positive experiences. Guests describe the property as very nice, suitable for frequent stays and in a convenient location close to residences. The venue is consistently noted as very good or good, making it a decent choice for a one-night stay. Despite the pleasant property and favorable location, some feedback suggests that the hotel’s facilities and services might need improvement to meet the typical three-star classification. The mixed ratings hint at an opportunity for upgrading room service and overall value to enhance guest satisfaction.
Yes, Springhill Suites by Marriott Conyers has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Springhill Suites by Marriott Conyers.
No, Springhill Suites by Marriott Conyers doesn't allow dogs.
No, parking facilities aren't available at Springhill Suites by Marriott Conyers.
Yes, Springhill Suites by Marriott Conyers has a gym.