ibis Copiapo
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsIbis Copiapo stands out as a centrally located hotel in Copiapó, appreciated by guests for its strategic position that offers easy access to shopping, dining and local attractions. The hotel's proximity to regional offices adds a layer of convenience for business travelers. The availability of secure, convenient parking further enhances its appeal for guests arriving by car.
Cleanliness and safety are strong points at ibis Copiapo. Many guests commend the hotel for its well-kept facilities and tranquil atmosphere. Although there are occasional reports of minor cleanliness issues like dirty towels or poorly cleaned bathrooms, the general perception is that the hotel maintains high standards of hygiene.
The staff at ibis Copiapo receive frequent praise for their friendliness and attentiveness. Guests appreciate the efficient check-in and check-out processes and highlight the kind and professional demeanor of the reception and dining staff. Despite some isolated instances of slow service or unpreparedness during busy times, the overall sentiment towards the staff remains positive.
Rooms at ibis Copiapo are described as modern, clean and comfortable, making them suitable for short stays. Guests enjoy the picturesque views and comfortable amenities. However, the compact size of the rooms, limited storage space and occasional poor ventilation are common drawbacks. Noise from adjacent rooms and a desire for additional amenities like in-room refrigerators are noted areas for improvement.
The breakfast experience at the hotel receives mixed reviews. While many guests appreciate the variety and quality of the offerings, others feel that the breakfast is overpriced and could benefit from better freshness and more reliable restocking. Dinner services also face similar criticisms with guests pointing out the limited menu variety and inconsistent food quality.
The WiFi at ibis Copiapo garners mixed feedback with some guests finding it unreliable and outdated. Improvements in internet connectivity are noted as necessary to enhance the guest experience.
Parking facilities, while appreciated for being secure and free, receive mixed reviews due to the narrow and complicated setup, making it challenging for larger vehicles. Enhancing the ease of access and clarity of the parking system is suggested.
For families, the hotel’s small room size and limited additional bedding options pose challenges. The hotel’s offerings are more aligned with business travelers or solo guests rather than family groups.
In summary, ibis Copiapo presents a solid option for travelers looking for a clean, centrally located and budget-friendly hotel with commendable staff and good basic amenities. While there are areas needing improvement, particularly in room size, dining services and WiFi reliability, the positive aspects of its location, cleanliness and friendly staff make it a recommended choice for both business and leisure travelers.
Categories
Cleanliness and safety are strong points at ibis Copiapo. Many guests commend the hotel for its well-kept facilities and tranquil atmosphere. Although there are occasional reports of minor cleanliness issues like dirty towels or poorly cleaned bathrooms, the general perception is that the hotel maintains high standards of hygiene.
The staff at ibis Copiapo receive frequent praise for their friendliness and attentiveness. Guests appreciate the efficient check-in and check-out processes and highlight the kind and professional demeanor of the reception and dining staff. Despite some isolated instances of slow service or unpreparedness during busy times, the overall sentiment towards the staff remains positive.
Rooms at ibis Copiapo are described as modern, clean and comfortable, making them suitable for short stays. Guests enjoy the picturesque views and comfortable amenities. However, the compact size of the rooms, limited storage space and occasional poor ventilation are common drawbacks. Noise from adjacent rooms and a desire for additional amenities like in-room refrigerators are noted areas for improvement.
The breakfast experience at the hotel receives mixed reviews. While many guests appreciate the variety and quality of the offerings, others feel that the breakfast is overpriced and could benefit from better freshness and more reliable restocking. Dinner services also face similar criticisms with guests pointing out the limited menu variety and inconsistent food quality.
The WiFi at ibis Copiapo garners mixed feedback with some guests finding it unreliable and outdated. Improvements in internet connectivity are noted as necessary to enhance the guest experience.
Parking facilities, while appreciated for being secure and free, receive mixed reviews due to the narrow and complicated setup, making it challenging for larger vehicles. Enhancing the ease of access and clarity of the parking system is suggested.
For families, the hotel’s small room size and limited additional bedding options pose challenges. The hotel’s offerings are more aligned with business travelers or solo guests rather than family groups.
In summary, ibis Copiapo presents a solid option for travelers looking for a clean, centrally located and budget-friendly hotel with commendable staff and good basic amenities. While there are areas needing improvement, particularly in room size, dining services and WiFi reliability, the positive aspects of its location, cleanliness and friendly staff make it a recommended choice for both business and leisure travelers.
Family Friendly Hotel
This hotel caters to a diverse range of guests, from families to business travelers. It offers onsite babysitting and childcare services.
Dog Friendly Hotel
This hotel is listed as dog-friendly, offering a convenient option for travelers with pets. It provides essential amenities and services suitable for a comfortable stay.
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, CL$ 10.000+IVA per night
Yes, CL$ 10.000+IVA per night
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Hotel with Parking
Ibis Copiapo offers free public parking at a nearby location, with no reservation needed. Parking garage and accessible parking are also available options.
Accessible Hotel
The hotel features 2 dedicated rooms for guests with reduced mobility and accessible bathrooms. It is wheelchair accessible throughout, including the registration desk, restaurant, and doorways, with elevator access to all floors.
3-Star Hotel
Located near the Plaza de las Armas and the shopping center, this hotel offers air-conditioned rooms with free WiFi. It's suitable for couples, singles, and families, and includes a restaurant with local and international cuisine, plus a 24-hour bar. The hotel is well-located for both business and leisure.
Hotel Taking Steps Towards Sustainability
Business Hotel
Guest Reviews
Nestled in the heart of Copiapó, the ibis Copiapo boasts an enviable location that is universally praised by its guests. This hotel's central position allows easy access to the downtown area, offering ample opportunities for shopping, dining and exploring without the need for a car. Many reviewers highlight how the location is not only strategic for leisure activities but also convenient for work, citing proximity to the regional government and other workplaces.
The convenience extends to the availability of secure parking, making it an optimal choice for those traveling by car. Guests frequently mention the excellent value for money, comfort and modern facilities that complement the prime location. The friendly and attentive staff add to the overall positive experience.
Cleanliness and safety are also notable features with many guests appreciating the well-kept facilities and the tranquil atmosphere despite the central setting. The presence of nearby restaurants, including a favored Peruvian option, adds to the appeal.
Though a few guests mentioned minor drawbacks such as limited room space or occasional noise, the overwhelming consensus points to ibis Copiapo as an excellent base in the city. Good service, comfort and a fantastic location make it a highly recommended choice for both business and leisure travelers.
At ibis Copiapo, the breakfast experience seems a bit of a mixed bag based on guest reviews. On the positive side, many guests applauded the breakfast for its good variety, completeness and delicious offerings with some noting that it’s a good start to the day and includes a rich selection of foods and beverages. The option to pack breakfast for those leaving early was also appreciated.
However, not all feedback was glowing. Some guests pointed out issues with the breakfast being overpriced and the quality not justifying the cost. There were mentions of overcooked or cold scrambled eggs, stale bread and a lack of variety and restocking. The service during breakfast appeared to be inconsistent with reports of items running out and staff needing reminders to replenish them.
Overall, while some guests found the breakfast to be excellent and abundant, others felt it could use significant improvements in variety, freshness and value for money. The quality of the breakfast experience at ibis Copiapo, therefore, seems to depend largely on individual expectations and timing.
The dining experience at ibis Copiapo has garnered mixed reviews from guests. On the positive side, many appreciated the delicious and well-prepared meals with praise particularly focused on the good breakfast offerings and satisfactory quality of the overall food service. Several guests noted that the dinner services are consistently prompt and the meal service was often deemed very good and filling.
However, there were multiple aspects that left some guests disappointed. The restaurant's menu was criticized for its lack of variety with many expressing dissatisfaction over the limited options available, especially for those with dietary restrictions like vegans. Issues with specific dish preparations were also highlighted, such as tough meat, extremely salty food and orders arriving with missing ingredients or not as described. In terms of value, some guests felt that the cost of dinner was high considering the quality and taste of the meals provided.
Service at the restaurant received varied feedback with some guests experiencing delays and others noting that suggestions for dinner ran out quickly. Operational hours were another point of contention, as the restaurant closes early and these timings were not clearly communicated, which caused inconvenience to several patrons.
In summary, while there are strengths in the dining services at ibis Copiapo, particularly in terms of the breakfast and the promptness of dinner service, there remains significant room for improvement in menu variety, food quality and value for money.
Rooms at ibis Copiapo are described as nice, modern and clean, often receiving praise for their comfort and optimal use of space. They offer picturesque views, including mountain vistas, that guests find appealing. Amenities such as beds and general room facilities are noted to be comfortable, making them suitable for short stays and overnight visits.
However, the most commonly mentioned drawback is the size of the rooms, which many find to be quite small and cramped, especially for couples or groups. This compactness extends to storage space with limited areas to hang clothing or store luggage and the bathrooms are often described as similarly small and sometimes in need of better maintenance. The general expectation seems to align with typical Ibis standards, which can feel minimalistic and efficient but may not cater to those seeking more spacious accommodations.
Moreover, several reviews point out issues with poor ventilation leading to unpleasant odors and noise from adjacent rooms, which can affect the overall comfort. Additional amenities like fridges and more extensive room cleaning service were also noted as lacking. Despite these concerns, the hotel receives favorable comments on its friendly staff, cleanliness and good location, making it a practical choice for budget-conscious travelers looking for a clean, functional place to stay.
Visitors at ibis Copiapo have shared mixed experiences regarding the hotel beds. While many guests appreciated the comfortable and clean bedding, including comments about a very comfortable double bed and excellent mattresses, another significant portion expressed dissatisfaction. They found the single and twin beds to be excessively small, narrow and often noisy, which impacted their sleep quality. The complaints extended to the hardness of some beds and pillows with particular mention of the discomfort of the sofa beds. Despite these varied experiences, the comfort of the rooms, in general, received praise from multiple guests. Overall, it seems the bed quality at ibis Copiapo can vary significantly depending on the room and bed type.
Ibis Copiapo garners mixed reviews when it comes to cleanliness, though it leans more towards the positive side. Many guests commend the hotel for being very clean and well-organized, frequently highlighting the impeccably clean rooms and comfortable accommodations. Impressive cleanliness and the effort put into maintaining the rooms do not go unnoticed with numerous mentions of thorough and high standards of hygiene.
However, some reviews point to areas needing improvement, such as occasional dirty bathrooms and poorly cleaned corners. Instances of clogged showers, as well as rooms found unclean upon check-in, have been reported. Specific issues such as dirty towels, unclean floors and bathrooms with hygiene lapses occasionally crop up.
Despite these few adverse remarks, the general perception portrays 'ibis Copiapo' as clean, comfortable and well-maintained, offering a satisfactory stay for many of its guests. The hotel's commitment to addressing cleanliness issues promptly is also noted, adding a layer of reassurance for potential visitors.
The staff at Ibis Copiapo have received considerable praise from guests for their friendliness and attentiveness. The overall customer service at the hotel is frequently highlighted as good with many reviewers appreciating the fast and efficient check-in and check-out processes. The receptionists are often commended for their cordial and helpful demeanor, resulting in a welcoming experience for guests.
The dining staff also receive positive mentions for their good service and quality attention. Many guests note the professional and accommodating nature of the employees, describing them as very kind and empathetic. This friendly atmosphere extends to various areas of the hotel, contributing to the overall warm and inviting environment.
While the praise is abundant, there are also some criticisms regarding staff professionalism and preparedness. A few guests reported experiencing poor service and unfriendliness, particularly during peak hours. Issues like slow reception service and a lack of coordination among staff were mentioned, suggesting room for improvement in handling busy periods.
Despite these occasional drawbacks, the general sentiment towards the staff at Ibis Copiapo remains positive with numerous guests highlighting their excellent treatment, warmth and the welcoming atmosphere they help create.
The WiFi experience at ibis Copiapo appears to be quite mixed according to guest reviews. On the positive side, some guests found the WiFi to be good, very good, or simply working. However, there are several instances where the internet connection was described as bad, poor, or even terrible. Guests noted that the WiFi was particularly unreliable with some struggling to access the network or finding it non-functional entirely. Additionally, concerns were raised about the lack of WiFi signal in the rooms and the overall technology being outdated, such as the cable TV signal. While there are moments when the WiFi works well, particularly on weekends when the hotel is empty, there seems to be a significant need for improvement to ensure consistent and reliable internet access for all guests.
Guests of ibis Copiapo have shared mixed experiences regarding the hotel's parking facilities. On the positive side, many appreciated the availability of parking with several guests noting that it was free and conveniently included in their stay. The parking was often described as "comfortable," "secure," and "easy to use," which added to the convenience of the hotel's central location. Some highlighted the ample, covered underground parking space as a plus.
However, there were numerous comments about the challenges associated with the parking area. Many mentioned that the parking spaces were narrow and small, making it difficult for larger vehicles. Issues with the entrance and exit being too narrow were frequently cited, along with complaints about the parking system being complicated and the procedures slow and cumbersome. Some guests found the parking location hard to access and expressed that better explanations would improve their experience.
While security in the parking area was appreciated, others faced problems such as unclear use of parking lots and lack of available space, particularly during peak times. A few even mentioned being charged for parking if they arrived early.
In summary, while the parking at ibis Copiapo offers some conveniences, particularly with its free and secure facilities, it could benefit from improvements to better accommodate larger vehicles and simplify access and usage for guests.
While Ibis Copiapo garners a reputation for its pet-friendly atmosphere, it does not equally cater to family needs. Many guests highlighted that the hotel's rooms feel too small and crowded for families, making it challenging to accommodate more than two individuals comfortably. Specifically, the additional bedding options, such as child's beds and sofa beds, were noted to be either very small or insufficient for young children. The limited provision of towels for more than two guests also posed an inconvenience.
Despite some positive mentions of family trips and accessible facilities for children, the general consensus leaned towards dissatisfaction among families. Feedback indicated that the space constraints and amenities fell short of expectations, leading to an overall unfavorable experience for family groups. Improvements in family services and better room designs for larger groups would be beneficial to enhance family stays at the hotel.
Ibis Copiapo receives mixed reviews regarding its three-star rating and amenities with many guests highlighting the acceptable and satisfactory nature of their stay. The hotel is geared primarily towards business travelers, providing comfort and practicality that fulfill the Ibis concept. A significant positive aspect mentioned frequently is the comfort of the beds, especially when compared to other three-star hotels.
Guests generally find the quality-price ratio to be fair, making the hotel a good value for money. The overall standard of the hotel is deemed acceptable, meeting the expected criteria for its rating. Despite some concerns about the high price for the level of amenities provided, many reviewers agree that the price-quality relationship is excellent and the hotel meets the expectations of a three-star establishment.
However, there are contrasting opinions about the affordability and value for money. While some guests believe the costs reflect fair value, others feel the prices are high for the bare minimum necessary, suggesting that the experience might not entirely justify the expense. Nonetheless, these concerns do not overshadow the general sentiment that the service and overall hotel standard are commendable.
The ibis Copiapo stands out as an excellent choice for business travelers due to its prime location, which provides proximity to key work destinations like the regional government. Many reviews emphasize that the hotel is particularly geared towards short business trips with its simple yet modern amenities making it an ideal choice for work-related stays. Guests find it functional and accommodating for conferences, although there were mentions of the lack of a dedicated desk for business use. The comfort and good service round out its appeal for those traveling for work purposes, despite some isolated complaints about noise and attention to detail. Overall, ibis Copiapo meets the needs of business travelers seeking convenience and efficiency during their trips.
Ibis Copiapo offers commendable accessibility for guests with disabilities with many reviewers noting that everything is highly accessible and suitable for those with mobility challenges. The lobby is especially appreciated for its wheelchair accessibility and the presence of a room specifically designed for disabled individuals enhances the overall convenience. Guests also appreciated the hotel’s on-site restaurant, which is readily accessible during its operating hours. However, there are some areas for improvement, such as the need for better entrances and occasional elevator issues. Overall, the hotel provides a solid foundation of accessibility features to ensure a comfortable stay for all guests.
The ibis Copiapo has garnered positive feedback for its pet-friendly policies, welcoming dogs and other pets. Guests appreciate the hotel's acceptance of their furry companions, noting that they encountered no issues when bringing their pets, including service dogs. The hotel requires a certificate of rabies vaccination for pets, which ensures a safe environment for all guests. However, some reviewers have mentioned that the charges for bringing pets can be high and the rules concerning dogs may seem convoluted. Despite these concerns, the general consensus is that ibis Copiapo is a very accommodating and pet-friendly destination, making it a suitable choice for travelers with pets.
Location Show Map
Location
The convenience extends to the availability of secure parking, making it an optimal choice for those traveling by car. Guests frequently mention the excellent value for money, comfort and modern facilities that complement the prime location. The friendly and attentive staff add to the overall positive experience.
Cleanliness and safety are also notable features with many guests appreciating the well-kept facilities and the tranquil atmosphere despite the central setting. The presence of nearby restaurants, including a favored Peruvian option, adds to the appeal.
Though a few guests mentioned minor drawbacks such as limited room space or occasional noise, the overwhelming consensus points to ibis Copiapo as an excellent base in the city. Good service, comfort and a fantastic location make it a highly recommended choice for both business and leisure travelers.
Breakfast
However, not all feedback was glowing. Some guests pointed out issues with the breakfast being overpriced and the quality not justifying the cost. There were mentions of overcooked or cold scrambled eggs, stale bread and a lack of variety and restocking. The service during breakfast appeared to be inconsistent with reports of items running out and staff needing reminders to replenish them.
Overall, while some guests found the breakfast to be excellent and abundant, others felt it could use significant improvements in variety, freshness and value for money. The quality of the breakfast experience at ibis Copiapo, therefore, seems to depend largely on individual expectations and timing.
Dinner
However, there were multiple aspects that left some guests disappointed. The restaurant's menu was criticized for its lack of variety with many expressing dissatisfaction over the limited options available, especially for those with dietary restrictions like vegans. Issues with specific dish preparations were also highlighted, such as tough meat, extremely salty food and orders arriving with missing ingredients or not as described. In terms of value, some guests felt that the cost of dinner was high considering the quality and taste of the meals provided.
Service at the restaurant received varied feedback with some guests experiencing delays and others noting that suggestions for dinner ran out quickly. Operational hours were another point of contention, as the restaurant closes early and these timings were not clearly communicated, which caused inconvenience to several patrons.
In summary, while there are strengths in the dining services at ibis Copiapo, particularly in terms of the breakfast and the promptness of dinner service, there remains significant room for improvement in menu variety, food quality and value for money.
Rooms
However, the most commonly mentioned drawback is the size of the rooms, which many find to be quite small and cramped, especially for couples or groups. This compactness extends to storage space with limited areas to hang clothing or store luggage and the bathrooms are often described as similarly small and sometimes in need of better maintenance. The general expectation seems to align with typical Ibis standards, which can feel minimalistic and efficient but may not cater to those seeking more spacious accommodations.
Moreover, several reviews point out issues with poor ventilation leading to unpleasant odors and noise from adjacent rooms, which can affect the overall comfort. Additional amenities like fridges and more extensive room cleaning service were also noted as lacking. Despite these concerns, the hotel receives favorable comments on its friendly staff, cleanliness and good location, making it a practical choice for budget-conscious travelers looking for a clean, functional place to stay.
Beds
Cleanliness
However, some reviews point to areas needing improvement, such as occasional dirty bathrooms and poorly cleaned corners. Instances of clogged showers, as well as rooms found unclean upon check-in, have been reported. Specific issues such as dirty towels, unclean floors and bathrooms with hygiene lapses occasionally crop up.
Despite these few adverse remarks, the general perception portrays 'ibis Copiapo' as clean, comfortable and well-maintained, offering a satisfactory stay for many of its guests. The hotel's commitment to addressing cleanliness issues promptly is also noted, adding a layer of reassurance for potential visitors.
Staff
The dining staff also receive positive mentions for their good service and quality attention. Many guests note the professional and accommodating nature of the employees, describing them as very kind and empathetic. This friendly atmosphere extends to various areas of the hotel, contributing to the overall warm and inviting environment.
While the praise is abundant, there are also some criticisms regarding staff professionalism and preparedness. A few guests reported experiencing poor service and unfriendliness, particularly during peak hours. Issues like slow reception service and a lack of coordination among staff were mentioned, suggesting room for improvement in handling busy periods.
Despite these occasional drawbacks, the general sentiment towards the staff at Ibis Copiapo remains positive with numerous guests highlighting their excellent treatment, warmth and the welcoming atmosphere they help create.
Wi-Fi
Parking
However, there were numerous comments about the challenges associated with the parking area. Many mentioned that the parking spaces were narrow and small, making it difficult for larger vehicles. Issues with the entrance and exit being too narrow were frequently cited, along with complaints about the parking system being complicated and the procedures slow and cumbersome. Some guests found the parking location hard to access and expressed that better explanations would improve their experience.
While security in the parking area was appreciated, others faced problems such as unclear use of parking lots and lack of available space, particularly during peak times. A few even mentioned being charged for parking if they arrived early.
In summary, while the parking at ibis Copiapo offers some conveniences, particularly with its free and secure facilities, it could benefit from improvements to better accommodate larger vehicles and simplify access and usage for guests.
Family
Despite some positive mentions of family trips and accessible facilities for children, the general consensus leaned towards dissatisfaction among families. Feedback indicated that the space constraints and amenities fell short of expectations, leading to an overall unfavorable experience for family groups. Improvements in family services and better room designs for larger groups would be beneficial to enhance family stays at the hotel.
3 Star
Guests generally find the quality-price ratio to be fair, making the hotel a good value for money. The overall standard of the hotel is deemed acceptable, meeting the expected criteria for its rating. Despite some concerns about the high price for the level of amenities provided, many reviewers agree that the price-quality relationship is excellent and the hotel meets the expectations of a three-star establishment.
However, there are contrasting opinions about the affordability and value for money. While some guests believe the costs reflect fair value, others feel the prices are high for the bare minimum necessary, suggesting that the experience might not entirely justify the expense. Nonetheless, these concerns do not overshadow the general sentiment that the service and overall hotel standard are commendable.
Business
Accessible
Dog Friendly
No, ibis Copiapo doesn't have any pool.
No, a spa isn't available at ibis Copiapo.
Yes, ibis Copiapo welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at ibis Copiapo.
No, ibis Copiapo doesn't have a gym.
Location Show Map
More Options
