The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE
Coquelles50.92430000,
1.80347400,
Avenue Des Longues Pieces, Z.a.c. Les Terrasses(Show on Map)
8.1
Very Good
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Summary of reviewsThe Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE offers a highly convenient and comfortable accommodation option, particularly appealing to travelers utilizing the Eurotunnel due to its prime location. Its easy accessibility from major highways and its peaceful, secluded setting make it an ideal stopover for both short and extended stays. The hotel's amenities, including ample parking and pet-friendly facilities, add to its convenience.
Guests frequently praise the spaciousness and cleanliness of the rooms. Many appreciate the large, comfortable beds and modern, well-kept bathrooms. The quiet and sound-proofed rooms further enhance the restful experience, ensuring a good night’s sleep. Despite occasional complaints about air conditioning and temperature control, the overall consensus is highly positive.
The quality of the hotel’s breakfast is generally well-received with guests enjoying the variety and freshness of the offerings. The hearty buffet breakfast, including continental items and gluten-free options, is noted for its good value. However, some guests suggest improvements in the range of hot food choices and occasional logistical issues.
Dining at the hotel's restaurant also garners commendations for the quality and taste of its food. The generous portion sizes and well-prepared dishes are highlighted, although the limited menu and closure on Sundays receive some criticism. Despite these minor drawbacks, the overall dining experience is rated positively.
The establishment's cleanliness standards receive consistent accolades with guests noting the impeccable condition of both the rooms and common areas. This commitment to hygiene extends to the hotel’s pet-friendly accommodations, ensuring a pleasant environment for all guests.
Staff interactions are frequently highlighted as a strong point with guests describing the team as friendly, helpful and efficient. Positive impressions are often formed by the warm welcome and attentive service provided by the staff, though there are occasional reports of less satisfactory interactions.
While the wifi service elicits mixed reactions with some guests praising its speed and reliability and others highlighting issues with connectivity, the parking facilities are universally praised. The ample, secure and well-monitored parking spaces, complemented by EV charging points, enhance the convenience for travelers.
For families, the hotel is an excellent choice, offering spacious family rooms, helpful staff and child-friendly amenities such as playgrounds. The inclusive atmosphere and accommodating environment are well-regarded by those traveling with children and pets.
In summary, The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE excels in providing clean, spacious and comfortable accommodations with convenient amenities and a friendly atmosphere, making it a popular choice for travelers near the Eurotunnel. Show more
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Categories
Family Friendly Hotel
This hotel offers family rooms and is located in a green setting. It is near the beaches and provides free, secure parking.
Dog Friendly Hotel
Located near the Channel Tunnel, this hotel welcomes dogs of any size with no additional fee. Cats are not allowed.
Hotel with Parking
Located near the Coquelles-Calais Tunnel area, this hotel features parking facilities, highly convenient for travelers using the Channel Tunnel.
EV charging stations
Accessible Hotel
The hotel mentions accessible routes (Chemins - Accès PMR) and provides PMR parking.
Hotel with EV Charging Stations
This hotel caters well to electric vehicle owners with a robust array of charging options. There are numerous EV chargers, including several Tesla-specific stations, prominently situated on the hotel grounds. Options for recharging plug-in hybrid cars are also available, including 6 Tesla Superchargers and additional 220V ports.
Hotel for Honeymoon
3-Star Hotel
Room Types
Standard Double RoomThis contemporary room features an LCD TV with satellite channels, facilities for making hot drinks and free Wi-Fi access. A hairdryer is provided in the bathroom.
Double or Twin Room for Disabled Guests With a minibar, this larger room features an LCD TV with satellite channels, facilities for making hot drinks and free Wi-Fi access. A hairdryer is provided in the bathroom.
Family RoomThis spacious suite comes with a sofa bed, a minibar and a private bathroom with a bath and a separate shower.
Guest Reviews
8.1
Very Good
Location
The reviews for ‘The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche’ highlight its prime location near the Eurotunnel, making it an ideal stopover for travelers heading to or from the UK. Guests repeatedly emphasize the convenience of the hotel's proximity to the Channel Tunnel, citing it as a perfect spot for quick access to Le Shuttle and the Calais-Dover ferry. The hotel is also praised for its easy accessibility from major highways and the Autoroute network, making it a practical choice for transit.
Moreover, the location is noted to be quiet and secluded, offering a peaceful stay despite its close vicinity to the tunnel. Visitors find the hotel clean and comfortable with amenities such as parking adding to its convenience. The hotel’s position is also beneficial for dog walkers and those looking to explore nearby shopping centers like Cité Europe.
In summary, the hotel’s outstanding geographic location serves as its most significant draw, highly suited for travelers seeking efficient and comfortable accommodation near the Eurotunnel.
Breakfast
The breakfast experience at 'The Originals City, L'Haut' Aile in Coquelles-Calais Tunnel s/Manche L'HAUTAILE' is frequently praised by guests. Many describe it as a lovely start to the day with commendations for its variety and the overall quality of the offerings. Guests often highlight the excellent buffet breakfast provided at a reasonable price, noting its hearty and pleasant appeal. The continental breakfast features fresh items like croissants and a range of pastries, alongside cereals, bread and yogurts, catering well to diverse tastes.
While the breakfast room is noted to be spacious and clean, some guests pointed out logistical issues and occasional smoke from the kitchen. The availability of breakfast from early morning is a plus for early departures and many appreciate the gluten-free options available with prior notice. However, a few guests felt the range was limited or could benefit from more hot food options such as bacon and scrambled eggs.
Despite some criticisms of the cost and limited choices at times, the breakfast generally receives high marks for being good value and of sufficient variety to satisfy different preferences, ensuring it remains a pleasant part of the hotel stay.
Dinner
Dining at The Originals City, L'Haut' Aile in Coquelles-Calais Tunnel promises a pleasant culinary experience based on guest reviews. The hotel restaurant consistently receives high praise for the quality and taste of its food with many guests describing their dinners as delicious, fantastic and surprisingly good. The restaurant is noted for its excellent and generous portion sizes, making the meals good value for money. The three-course dinners, in particular, have exceeded expectations and are often highlighted as a standout.
While the menu offers limited choices, the dishes are typically well-prepared and tasty. The service is often kind and attentive, enhancing the overall dining experience. Despite the occasional slow and chaotic service, the positive feedback far outweighs any negatives. Breakfast also receives commendation with guests appreciating both the quality and variety offered.
However, potential diners should be aware of a few caveats. The restaurant is closed on Sundays, limiting dining options for late weekend arrivals. Additionally, vegetarian and vegan options are scarce and some guests have found the menu to be somewhat repetitive and restricted. Prices can occasionally seem high, especially given the limited selection.
In summary, despite a few minor drawbacks, the restaurant at The Originals City, L'Haut' Aile is generally well-regarded for its excellent food and good value. Whether enjoying a quality home-cooked meal or a simple yet satisfying breakfast, guests can anticipate a pleasant dining experience at this conveniently located hotel.
Rooms
The guest reviews for 'The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE' consistently highlight the spaciousness and cleanliness of the rooms. Visitors frequently mentioned the ample size of the accommodations with many noting that the rooms were larger than expected, offering the comfort of big, comfortable beds and modern, well-equipped bathrooms. The rooms are often described as comfortable with functional and stylish decor, providing a pleasant atmosphere for a stay.
Many reviews emphasized the excellent standard of cleanliness throughout the hotel, describing everything from the floors to the bedding as spotless. Guests appreciated the quiet and calm environment, which contributed to a restful night's sleep. The hotel’s location near the Eurotunnel Terminal is another commonly praised feature, making it a convenient option for travelers.
Despite a few complaints about the air conditioning not working properly and some occasional issues with room temperatures being too warm or unpleasant smells, the overall consensus is positive. The hotel appears to be a reliable choice for a stopover or a longer stay, particularly for those traveling with pets, as it is described as dog-friendly.
In summary, 'The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE' offers spacious, clean and comfortable rooms, making it a great option for travelers looking for convenience and quality accommodation near the Eurotunnel.
Beds
The beds at The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE have overwhelmingly received positive feedback from guests. Numerous reviews highlight the comfort and satisfaction with the beds, noting them as big, firm and consistently providing a good night's sleep. The bedding has been praised for its quality and cleanliness with specific mentions of comfortable mattresses and pillows contributing to a restful experience. While there were occasional mentions of beds being too firm or too small, the general consensus points to excellent comfort levels, often attributing the room's overall worth to the quality of the bed. Whether a large, cozy bed or a clean, comfortable room, guests generally found the bedding and beds to be a pleasant part of their stay with many appreciating the spaciousness and comfort of the accommodations.
Cleanliness
Few hotels achieve the level of cleanliness consistently noted at The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE. Numerous guests commend the establishment for its spotless rooms and well-maintained premises. The hotel's standard of cleanliness extends to the spacious and comfortable rooms, equipped with modern amenities and functional air conditioning. Travelers frequently praise the bathrooms for their impeccable condition, highlighting the general attention to hygiene and upkeep. Communal areas, including the restaurant, receive similar accolades for being clean and tidy.
Despite some isolated complaints regarding dusty rooms or bathrooms needing a bit of tender loving care, the overall sentiment remains highly positive. Guests fondly mention the warm and welcoming environment, where professionalism is evident in both cleaning services and staff interactions. This focus on maintaining a clean and pleasant setting contributes significantly to a comfortable and satisfying stay.
Furthermore, the hotel is commended for its quiet, sound-proofed rooms, making it a restful choice for travelers. The convenience of its location near the Eurotunnel is an added benefit, making it a practical choice for many. The hotel also impresses with its cleanliness in dealing with pet-friendly accommodations, ensuring all guests, including those with pets, enjoy a clean and comfortable environment. Overall, The Originals City, L'Haut' Aile stands out as a well-maintained and clean hotel, providing an excellent lodging experience.
Staff
The staff at The Originals City, L'Haut'Aile, Coquelles-Calais Tunnel s/Manche receive high praise from guests in their reviews. They are frequently described as friendly, helpful and efficient. Many guests noted the warm welcome they received, highlighting the courteous and attentive nature of the team. The reception staff, in particular, stood out for their helpfulness and efficiency.
Several reviews mentioned specific staff members by name for their exceptional service, indicating that the team's commitment to customer care leaves a lasting impression. The bilingual capabilities of many staff members were also appreciated by international travelers.
Despite a few mentions of difficulties in finding staff and some less-than-ideal interactions, the majority of the feedback is overwhelmingly positive. Guests appreciated the staff's efforts in making their stays comfortable, ranging from quick check-ins to assisting with local information.
In summary, the consensus among guests is that the staff at this hotel are a significant asset, consistently providing a high level of service that contributes greatly to a pleasant stay.
Wi-Fi
The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche presents a mixed bag when it comes to wifi service. Many guests appreciated the good, reliable and fast wifi with some even describing it as excellent. Others enjoyed the ease of access and found it worked fine in their rooms. However, a significant amount of feedback points to recurring issues like poor or non-existent connections in many rooms, intermittent signal strength and the complete absence of wifi at times.
The experience can vary considerably depending on the room and some guests mentioned a weak signal or not being able to connect at all. Several reviews also highlighted a lack of information on how to connect to the wifi, which added to the frustration. Despite the overall positive comments on its reliability and speed from some visitors, the inconsistent quality demonstrates a clear area for improvement, ensuring that all guests can enjoy the convenience of seamless internet connectivity during their stay.
Aside from the wifi, comments about the TV services noted a lack of English channels, but there were some mentions of availability in certain rooms, suggesting room for consistency enhancements in this area as well.
Parking
The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE, offers guests an impressively convenient and secure parking experience. Highlights include an abundance of spacious and free parking spaces, making it especially easy for those traveling with larger vehicles such as caravans. Guests frequently commend the ample, well-monitored and safe parking facilities, which include dedicated spots close to the entrance and options with CCTV monitoring.
Large, secure and often fenced parking areas provide peace of mind. Electric vehicle owners will be pleased with the availability of EV charging points, adding to the hotel’s convenience. On-site parking is both plentiful and included with the stay, ensuring it meets the needs of various travelers at all times of the day. Overall, guests consistently express satisfaction with the parking arrangements available at this hotel.
EV charging stations
The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE, caters well to electric vehicle owners with a robust array of charging options. Guests have highlighted the presence of numerous EV chargers, including several Tesla-specific stations, prominently situated on the hotel grounds. Options for recharging plug-in hybrid cars are also available. Visitors appreciated the spacious and plentiful charging points, which include 6 Tesla Superchargers and additional 220V ports. The convenience of having these charging facilities on site was frequently noted, along with the fact that some options are free to use. The Tesla Supercharger stations, located close to parking areas, received praise for their accessibility and functionality, enhancing the overall stay for EV owners.
Family
The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE is a top pick for families traveling to the region. The hotel earns high marks for its family-friendly environment and accommodating staff, who go the extra mile to assist with everything needed for babies and children, including providing cots and meal essentials like boiled water. The spacious and large family rooms are frequently highlighted as a major plus, providing ample space even for larger families, including those traveling with pets such as dogs and cats.
Families report enjoying a comfortable and restful stay, finding the atmosphere both welcoming and accommodating. The hotel features family-friendly amenities such as ample outdoor playgrounds that keep children entertained, making it a good place for children.
The staff is consistently described as helpful and kind, contributing to the overall positive experience for families. Whether it's a night stop while traveling between home and other destinations or a longer stay, The Originals City, L'Haut' Aile seems to be a reliable choice for families looking for a comfortable and family-oriented accommodation option.
3 Star
The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE consistently receives positive feedback for being a commendable three-star hotel that offers good value for money. Guests appreciate it as an excellent budget-friendly option with an accurate three-star rating that delivers comfortable and functional accommodations. Many reviewers note that it is a nice and clean hotel, ideal for overnight stays and consistently highlighted as welcoming and friendly.
Visitors find the hotel financially competitive, describing it as price worthy and a good value for a three-star establishment. Although not luxurious, it provides a simple, no-frills experience that meets the needs of budget-conscious travelers. Moreover, the breakfast at the hotel is frequently mentioned as a standout feature, adding to its excellent value for money.
While the hotel may not offer exceptional luxury, it excels in providing a comfortable and satisfactory stay. The facilities are described as simple yet clean, making it a reliable choice for those looking for an affordable yet pleasant lodging option.
Accessible
The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE, receives high marks for its accessibility features, making it a favorable choice for guests with disabilities. The hotel provides excellent accessible facilities with wheelchair accessible rooms and bathrooms equipped for guests with reduced mobility. Many reviewers highlighted the convenience of ground floor rooms and spacious accommodations, which include essential features like grab bars in the shower. The hotel's layout is thoughtfully designed, offering adequate disabled parking spaces and ensuring easy access to rooms and amenities.
Reviewers also noted that the hotel is handicap-friendly with facilities that suit both elderly guests and those with mobility issues. Accessibility extends to the outside with convenient access for both wheelchairs and service dogs. The proximity of disabled rooms to the reception adds to the overall convenience for disabled guests.
Overall, guests find the hotel to be well-equipped and suitable for disabled individuals, ensuring a comfortable and accessible stay.
Honeymoon
The Originals City, L’Haut' Aile in Coquelles-Calais Tunnel s/Manche presents a more practical option rather than a romantic getaway. The hotel offers amenities suitable for a variety of guests, including families and those traveling with assistance dogs, making it an inclusive destination. However, it seems that special services or arrangements tailored specifically for honeymooners, such as romantic touches or tailored staff assistance, were notably absent based on guest experiences. The property appears to cater to a broader audience and does not emphasize romance in its offerings.
Dog Friendly
'The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE' is highly favored by travelers with pets, especially dogs. The hotel stands out for its robust dog-friendly policies, clearly welcoming pets across various amenities, including the restaurant and breakfast room, free of extra charges. Ample green spaces and paths provide abundant areas for walking dogs, making the stay easy and enjoyable for both pets and their owners.
Guests appreciate the quiet location, conducive to peaceful walks and the clean, comfortable accommodations that cater well to dogs' needs. The staff is noted for their exceptional service, accommodating pets warmly and attending to their specific needs, ensuring they feel well-fed and comfortable. Those traveling with multiple dogs or larger breeds find the hotel particularly convenient and welcoming.
Overall, this hotel positions itself as a genuinely dog-friendly establishment, offering a seamless experience for those traveling with their furry companions.
No, The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE doesn't have any pool.
No, a spa isn't available at The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE.
Yes, The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE welcomes dogs.
Yes, parking facilities are available at The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE.
No, The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE doesn't have a gym.