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Summary of reviewsDisney Hotel Santa Fe at Disneyland Paris is celebrated for its superb location, offering quick and easy access to the park. Guests appreciate the short 10-15 minute walk to both Disneyland and Disney Village, complemented by a free and efficient shuttle service. The pleasant walking paths by the river also enhance the overall experience. Additionally, the hotel's proximity to the local train station enables convenient access to central Paris, further bolstering its appeal.
The breakfast buffet at Hotel Santa Fe is positively noted for its extensive variety, catering to different tastes with options like beans, scrambled eggs, bacon, pastries and unlimited hot beverages. However, the high price and occasional long waiting times detract from the overall breakfast experience. Many guests opt for alternative and more economical breakfast choices available on-site.
Dinner at La Cantina, the hotel’s restaurant, receives praise for its delicious and diverse buffet with vegetarian choices included. The all-you-can-eat format is seen as good value by many, especially due to the friendly staff and occasional Disney character appearances. Yet, some find the dinner prices steep and the atmosphere somewhat loud and canteen-like, suggesting alternative dining options in nearby Disney Village might be preferable for some guests.
Rooms at Disney Hotel Santa Fe are commended for cleanliness and comfort with a special nod to the Cars-themed decor that delights both kids and adults. The spaciousness accommodates families well and the beds are often noted for their comfort. However, the rooms show signs of wear and could benefit from renovation, particularly in terms of dated facilities and occasional issues with cleanliness and maintenance.
Cleanliness is generally well-regarded, especially in the rooms and outdoor areas. Despite this, there are recurring concerns about the state of the bathrooms and the carpets, pinpointing a need for more consistent upkeep.
The hotel's staff stands out for their friendliness, helpfulness and dedication to excellent service with reception and housekeeping staff receiving particular praise. Their ability to communicate in different languages enhances the convenience for international visitors.
Free Wi-Fi is available, but reviews on its reliability are mixed. Some guests find the service adequate for their needs, while others experience weak and inconsistent connections. Clearer information about accessing the Wi-Fi could improve guest satisfaction.
Parking at Hotel Santa Fe is generally appreciated for its ample, well-signposted spaces and ease of access, adding to the convenience for families traveling by car. However, occasional challenges like finding a spot and outdated facilities are mentioned.
The hotel is highly family-friendly, offering spacious accommodations and an array of activities for children, including character meet-and-greets. Practical amenities like family bathrooms and adjoining rooms make it easy for large families to stay together comfortably.
Overall, Disney Hotel Santa Fe provides a charming and convenient lodging option for those visiting Disneyland Paris. Its close proximity to the park, thematic decor, comfortable beds and friendly staff create a magical and memorable experience for families. However, potential guests might want to consider the mixed reviews on room maintenance, Wi-Fi quality and breakfast pricing. Show more
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Hotel near Golf Courses
Offers a Cars theme and is located near Golf Disneyland. Provides budget-friendly accommodations and convenient access to the golf course. Known for its colorful theme and affordability.
Family Friendly Hotel
Featuring a 'Cars' movie theme, this hotel offers colorful and engaging rooms that appeal to children. It provides a free shuttle to the Disney Parks, making it a convenient and affordable choice for families.
Hotel with Parking
This hotel provides parking. The hotel features a Cars theme and is conveniently located near Disneyland.
EV charging stations
Hotel with EV Charging Stations
Room Types
Cars Standard RoomThis room features a flat-screen TV with Disney and international channels. It also have a private bathroom with a bath, free toiletries and a hairdryer.
Guest Reviews
7.9
Good
Location
Disney Hotel Santa Fe boasts an excellent location, making it a popular choice for visitors to Disneyland Paris. The hotel is conveniently close to the park with many guests appreciating the short 10-15 minute walk to Disneyland and Disney Village. For those who prefer not to walk, the hotel offers a free, regular shuttle bus service that operates every few minutes, providing quick and easy access to the park gates.
The hotel's proximity to Disneyland Paris is frequently highlighted as a major plus point, allowing guests to enjoy the park without lengthy commutes. Many reviews mention the convenience of being able to return to the hotel quickly for breaks, making the experience seamless and enjoyable. The shuttle service has been praised for its efficiency and availability, although some guests noted that walking can often be faster than waiting for the shuttle.
The Santa Fe's strategic position near the river also offers a pleasant walking path to the park, enhancing the overall experience. Guests value not only the logistical convenience but also the scenic and enjoyable nature of the walk. Access to additional amenities like the nearby train station and the possibility to easily reach central Paris further adds to the hotel's appeal.
Overall, Disney Hotel Santa Fe's close proximity, combined with efficient shuttle services and well-maintained walking paths, make it an ideal lodging option for families and visitors looking to make the most of their Disneyland experience.
Breakfast
The breakfast experience at Disney Hotel Santa Fe evokes mixed reactions among guests, often highlighting its pros and cons. Many guests find the breakfast buffet to be extensive and varied with plenty of options including beans, scrambled eggs, bacon, sausage, pastries, cereals, yogurt, bread, cheese, meats, fruit and unlimited hot beverages like coffee and hot chocolate. The breakfast is frequently described as delicious, hearty and tasty, catering to diverse preferences with something for everyone.
However, despite the impressive variety, the cost of breakfast remains a significant point of contention. Numerous guests express that the breakfast is exorbitantly priced with some citing figures as high as 21€ per person, 25€ or even 70€ for a family of four. This steep pricing leads several reviewers to recommend alternative breakfast spots like the on-site Starbucks for a more economical option.
Operational challenges also seem prevalent, as many guests report long waiting times with queues often extending up to 45 minutes. The busy atmosphere and occasional tension among staff members further detract from the breakfast experience for some visitors. A few reviews mention that certain food items are not kept warm enough and there are isolated cases of missing items like crepes.
In summary, the breakfast at Disney Hotel Santa Fe impresses with its variety and taste but is offset by high prices and sometimes lengthy queues, prompting guests to weigh convenience and cost before opting in.
Dinner
Guests at Disney Hotel Santa Fe speak highly of the dinner experience, specifically praising the varied buffet at La Cantina. The food quality is often described as very delicious with a wide variety of options including vegetarian choices. Several patrons note that the buffet is well-stocked and offers good value for money, particularly when considering the all-you-can-eat format. Some positive mentions included the friendly and attentive staff and the pleasant surprise of Disney character appearances at the restaurant.
However, there are recurring concerns about the high prices of the dinner buffet with some guests feeling the cost is exorbitant and not proportionate to the food quality. Additionally, the atmosphere is sometimes perceived as loud and canteen-like, which detracts from the dining experience for some. There are also remarks about the lack of suitable options for children and the inconvenience of no table service.
For those seeking alternatives, the proximity to Disney Village offers other dining options that might suit different tastes and budgets better. Nonetheless, despite some criticisms, the dinner buffet at the Santa Fe hotel receives commendation for its abundant and tasty offerings, making it a solid choice for many who stay there.
Rooms
At Disney Hotel Santa Fe, the rooms garner mixed reviews but offer several positive aspects worth highlighting. Guests frequently commend the rooms for being clean and comfortable with a particularly appealing Cars-themed decor that delights both children and adults alike. The beds are often described as very comfortable and the rooms are generally quiet, providing a restful environment despite their somewhat basic nature.
Many appreciate the spaciousness of the rooms, especially for accommodating families. However, it's essential to note that some rooms are quite small, which might be inadequate for larger families or longer stays. The hotel's proximity to Disneyland and well-maintained paths make it a convenient choice for park-goers.
On the downside, the rooms' decor and facilities are outdated with several reviews mentioning the need for renovation and refurbishment. Broken tiles, damaged fixtures and poor lighting are relatively common complaints. Additionally, the absence of amenities like kettles, fridges and air conditioning could be a drawback for some guests. Despite these, the themed toiletries and room details provide a nice touch, aligning well with Disney's attention to detail.
Cleanliness is generally praised, though there are occasional lapses. Some guests encountered issues like leftover trash or dirty carpets. The soundproofing is another area of concern; rooms are mentioned as being noisy at times, impacting the overall comfort.
In summary, Disney Hotel Santa Fe offers a mixed bag in terms of room quality. The immersive Cars-themed atmosphere, cleanliness and comfort stand out positively. However, the outdated interiors and occasional maintenance issues might be a consideration for prospective guests. Despite these concerns, the hotel remains a charming and practical option for those visiting Disneyland.
Beds
Travelers staying at Disney Hotel Santa Fe have varied opinions on the comfort of the beds, but many guests have found the accommodations to be quite satisfactory. Several reviews highlight that the beds are incredibly comfortable with phrases like comfy beds, very comfortable beds and beds were really comfortable being frequently mentioned.
The bedding also receives positive remarks, described as clean, perfect and sufficiently comfortable. Guests appreciate the quality of the mattresses and pillows, contributing to a good night's sleep. Some comments even liken the experience to sleeping on a cloud.
However, a portion of the reviews reflects a contrasting opinion, pointing out that some beds were too hard or uncomfortable. There are mentions of creaking noises and outdated bedding in a few cases, which detracts from the overall experience. Despite this, clean and comfortable accommodations seem to be a consistent theme and many guests have enjoyed restful sleep.
For those traveling with family, the rooms with two large double beds are praised for their spaciousness and coziness. While some guests mentioned that the double beds felt a bit small or too firm for two adults, others found them sufficiently large and comfortable.
Overall, while there are mixed reviews regarding the firmness and comfort of the beds, many guests at Disney Hotel Santa Fe have enjoyed a pleasant and restful stay.
Cleanliness
Disney Hotel Santa Fe garners a mixed reception when it comes to cleanliness. Many guests highlight the cleanliness of their rooms, appreciating the comfortable, spacious beds and organized spaces. Daily cleaning services are frequently mentioned, adding to the sense of a well-maintained environment. Positive comments also extend to outdoor areas, which are pleasant for walks and the hotel’s kid-friendly theme is particularly appreciated.
However, there are notable concerns, particularly with bathrooms. Comments highlight cramped, outdated spaces with cleanliness issues including mold, dirt and clogged sinks. Several guests report inconsistency in room cleanliness, mentioning dust, cobwebs and remnants from previous guests. The carpets, both in rooms and hallways, are often pinpointed as areas needing significant cleaning.
The hotel’s decor and facilities, while themed and enjoyable, show signs of aging and wear, leading to frustrations among some visitors. Cleanliness in public areas, such as corridors and elevators, also seems to be an issue. Despite the negatives, the price-performance ratio and overall convenience of the location receive positive remarks, painting a picture of a hotel that's charming but in need of a thorough refresh.
Staff
Disney Hotel Santa Fe's staff consistently receive high praise for their outstanding service, characterized by friendliness, helpfulness and attentiveness. Guests frequently describe the staff as incredibly friendly, professional and welcoming with many noting their cheerful smiles and warm demeanor. The dedication of the staff to providing excellent customer service is apparent with numerous mentions of staff going out of their way to assist guests and make their stay enjoyable.
Reception staff, in particular, are often highlighted for their helpfulness, despite a few instances where certain employees were described as unhelpful or unfriendly. Housekeeping also receives commendations for their thoroughness, contributing to the overall pleasant experience at the hotel.
The staff's ability to communicate effectively, even in different languages, adds to the convenience and comfort of international visitors. Special mentions of individual staff members who provided exceptional service further underscore the personal touches that make guests feel valued and well-cared-for.
In summary, the staff at Disney Hotel Santa Fe are a significant positive aspect of the guest experience, contributing to the hotel's reputation for warm hospitality and excellent service. This level of service ensures that guests can focus on enjoying their time at Disneyland Paris, confident that their needs are being met by a dedicated and friendly team.
Wi-Fi
Disney Hotel Santa Fe provides complimentary Wi-Fi to its guests, which is an appreciated feature. There are mixed reviews regarding the quality of the Wi-Fi service. Some guests found the Wi-Fi to be stable, solid and decent, which facilitated their needs for booking and arranging trips. The connection worked well enough for streaming movies via phones or tablets and some guests noted they had good internet access when needed.
On the downside, several guests experienced issues with the Wi-Fi service, describing it as weak, inconsistent and slow. There were areas where the coverage was poor and some guests couldn't connect to the network at all. There were also mentions that no information about the Wi-Fi was provided, leaving some guests without access.
Despite the varied experiences with Wi-Fi, the hotel is praised for the frequent shuttle connections to the park and the helpfulness of the staff. However, the hotel still has room for improvement, particularly in enhancing the Wi-Fi service to provide a more reliable and consistent experience for all guests.
Parking
Disney Hotel Santa Fe offers a mixed experience when it comes to parking with numerous positive aspects highlighted by guests. Many appreciated the ample, well-signposted parking areas, which are accessible and convenient. Parking is often free and the proximity to rooms and the park enhances the overall convenience. Guests noted that parking was straightforward and easy with monitored and secure spaces available. The accessibility is especially appreciated by those traveling with children.
However, some guests have mentioned challenges such as difficulty finding a parking spot, outdated facilities and occasionally insufficient spaces. Despite these issues, the availability of a free shuttle and the overall convenience of on-site parking contributes positively to an enjoyable stay at Disney Hotel Santa Fe.
Family
Disney Hotel Santa Fe is a haven for families, particularly those with children, providing a magic-filled, memorable experience. The spacious family accommodations, adorned with Cars-themed decor, captivate young guests. Clean rooms with comfortable beds and thoughtful touches like mini Cars toiletries, especially appeal to families. Children enjoy an array of activities and animations, alongside the delight of meeting Disney characters in the hotel lobby from 7 pm to 10 pm. Special occasions like birthdays are met with warm gestures, adding to the enchanting experience.
The hotel's family-friendly atmosphere is enhanced by practical amenities including family bathrooms and the option for adjoining rooms, making it easy for large families to stay together comfortably. A frequent shuttle service to Disneyland Park right from the hotel's entrance is highly convenient, though many guests appreciated the walkable distance to Disney Village.
Positioned strategically close to Disneyland Park, Hotel Santa Fe not only delights children but ensures the entire family feels the magic. The immersive Cars theme, interactive characters and convenient location make it an ideal choice for families seeking a Disneyland adventure.
No, Disney Hotel Santa Fe doesn't have any pool.
No, a spa isn't available at Disney Hotel Santa Fe.
No, Disney Hotel Santa Fe doesn't allow dogs.
Yes, parking facilities are available at Disney Hotel Santa Fe.