Cradle Mountain Hotel
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Summary of reviewsCradle Mountain Hotel, nestled in close proximity to Cradle Mountain and its remarkable natural beauty, is praised for its exceptional location, offering quick access to the Cradle Mountain Visitor Centre and other key attractions of the National Park. Guests appreciate the tranquil and stunning wilderness setting, making it an ideal base for exploring the area’s renowned trails, scenic spots and enjoying the native flora and fauna.
The hotel’s breakfast experience is generally well-received, featuring a buffet with a variety of hot and cold selections that cater to diverse preferences. Guests frequently commend the delicious and plentiful offerings, noting the excellent start it provides before a day of hiking. While some minor gripes exist about the temperature of certain items, the overall feedback highlights a satisfying breakfast experience.
Dinner at the hotel garners mixed reactions. Many reviews praise the quality and taste of the food, especially the use of local produce in the buffet. However, some guests express dissatisfaction with the limited variety, repetitive menu and perceived high prices. Suggestions for more diverse options, including an à la carte menu, are common among critiques, pointing towards areas for potential improvement.
The rooms at Cradle Mountain Hotel are recognized for their spaciousness, cleanliness and cozy atmosphere. Views from the rooms, showcasing the surrounding natural beauty, enhance the guest experience. Comfortable beds and effective heating contribute to a restful stay, although some guests note that the decor and furnishings appear dated and could use renovation. Soundproofing issues were also mentioned, but overall, the sentiment remains positive regarding room accommodation.
Cleanliness throughout the hotel is consistently praised with guests highlighting the well-maintained and spotless rooms and communal areas. Housekeeping’s efforts are evident in the daily upkeep of the accommodations, adding to the hotel’s welcoming atmosphere.
The staff at Cradle Mountain Hotel are frequently commended for their friendliness, helpfulness and exceptional service. Reception staff in particular are noted for their efficiency and attentiveness, making the check-in and check-out processes smooth. The positive interactions with staff significantly enhance the overall guest experience.
Wi-Fi service at the hotel receives mixed reviews with some guests reporting adequate connectivity while others experience issues with weak signals and slow speeds. This prompts some guests to rely on their own data plans, indicating room for improvement in the hotel's internet services.
The spa facilities are generally well-received with many guests appreciating the in-room spa baths and spa services, especially the massages. Some minor concerns about cleanliness and maintenance exist, but overall, the spa adds to the relaxing and luxurious experience.
Parking facilities at the hotel receive positive feedback for their accessibility and convenience. Ample on-site parking close to the rooms makes luggage transfer easy and guests appreciate the free parking near the hotel. Electric vehicle drivers also benefit from the available on-site charging stations, including a Tesla charger.
Families find Cradle Mountain Hotel welcoming with family-sized rooms and kid-friendly amenities. The hotel’s warm atmosphere and engaging activities cater well to families, despite some suggestions for more diverse dining options. The friendly staff further enhance the family-friendly environment, making it a promising choice for family trips.
In conclusion, Cradle Mountain Hotel stands out for its exceptional location, welcoming staff and comfortable accommodations. While there are areas for improvement, particularly in dinner variety and Wi-Fi connectivity, the hotel provides a positive and rejuvenating experience amidst the stunning Tasmanian wilderness.
Categories
The hotel’s breakfast experience is generally well-received, featuring a buffet with a variety of hot and cold selections that cater to diverse preferences. Guests frequently commend the delicious and plentiful offerings, noting the excellent start it provides before a day of hiking. While some minor gripes exist about the temperature of certain items, the overall feedback highlights a satisfying breakfast experience.
Dinner at the hotel garners mixed reactions. Many reviews praise the quality and taste of the food, especially the use of local produce in the buffet. However, some guests express dissatisfaction with the limited variety, repetitive menu and perceived high prices. Suggestions for more diverse options, including an à la carte menu, are common among critiques, pointing towards areas for potential improvement.
The rooms at Cradle Mountain Hotel are recognized for their spaciousness, cleanliness and cozy atmosphere. Views from the rooms, showcasing the surrounding natural beauty, enhance the guest experience. Comfortable beds and effective heating contribute to a restful stay, although some guests note that the decor and furnishings appear dated and could use renovation. Soundproofing issues were also mentioned, but overall, the sentiment remains positive regarding room accommodation.
Cleanliness throughout the hotel is consistently praised with guests highlighting the well-maintained and spotless rooms and communal areas. Housekeeping’s efforts are evident in the daily upkeep of the accommodations, adding to the hotel’s welcoming atmosphere.
The staff at Cradle Mountain Hotel are frequently commended for their friendliness, helpfulness and exceptional service. Reception staff in particular are noted for their efficiency and attentiveness, making the check-in and check-out processes smooth. The positive interactions with staff significantly enhance the overall guest experience.
Wi-Fi service at the hotel receives mixed reviews with some guests reporting adequate connectivity while others experience issues with weak signals and slow speeds. This prompts some guests to rely on their own data plans, indicating room for improvement in the hotel's internet services.
The spa facilities are generally well-received with many guests appreciating the in-room spa baths and spa services, especially the massages. Some minor concerns about cleanliness and maintenance exist, but overall, the spa adds to the relaxing and luxurious experience.
Parking facilities at the hotel receive positive feedback for their accessibility and convenience. Ample on-site parking close to the rooms makes luggage transfer easy and guests appreciate the free parking near the hotel. Electric vehicle drivers also benefit from the available on-site charging stations, including a Tesla charger.
Families find Cradle Mountain Hotel welcoming with family-sized rooms and kid-friendly amenities. The hotel’s warm atmosphere and engaging activities cater well to families, despite some suggestions for more diverse dining options. The friendly staff further enhance the family-friendly environment, making it a promising choice for family trips.
In conclusion, Cradle Mountain Hotel stands out for its exceptional location, welcoming staff and comfortable accommodations. While there are areas for improvement, particularly in dinner variety and Wi-Fi connectivity, the hotel provides a positive and rejuvenating experience amidst the stunning Tasmanian wilderness.
Hotel with Spa
Cradle Mountain Hotel is tagged as a spa hotel. It provides a warm and well-equipped environment surrounded by nature.
Romantic Hotel
Located near Cradle Mountain, this hotel offers comfortable accommodations and easy access to stunning natural attractions. Its cozy atmosphere and beautiful surroundings make it a great romantic getaway for outdoor enthusiasts.
Hotel with EV Charging Stations
Cradle Mountain Hotel provides on-site EV charging stations, including a specific Tesla charger that is free to use. Standard 10 amp outlets are also available for charging other EV models.
4-Star Hotel
Nestled within the alpine landscape, this hotel is on the fringe of the Cradle Mountain-Lake St Clair National Park. It offers comfortable rooms, reading lounges with wood fires and forest views, a restaurant, a lounge bar, a wilderness boardwalk, and massage facilities.
Boutique-style Hotel
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Guest Reviews
Cradle Mountain Hotel enjoys an exceptional location that places guests in close proximity to Cradle Mountain and its surrounding natural beauty. The hotel is ideally positioned, just minutes away from the Cradle Mountain Visitor Centre and other key attractions of the National Park, making it a convenient base for exploring the area's renowned trails and scenic spots.
Guests have consistently praised the stunning wilderness setting, highlighting the tranquil and beautiful surroundings filled with native flora and fauna. The hotel’s location not only offers easy access to hiking routes and the shuttle service into the park but also provides a serene retreat after a day of adventure.
The hotel is well-situated at the park’s entrance, allowing for quick access to the park's diverse activities and walking tracks. Visitors appreciate the geographical advantage with many noting that the hotel is nestled among native trees and wildlife, offering breathtaking views right from their rooms.
Overall, Cradle Mountain Hotel provides an excellent location for those looking to immerse themselves in the natural wonders of Cradle Mountain National Park. The easy access to the visitor centre, along with the peaceful and scenic environment, makes it a favored choice among travelers seeking both convenience and the joy of being surrounded by the pristine Tasmanian wilderness.
Cradle Mountain Hotel offers a breakfast experience that is predominantly praised by its guests. The buffet breakfast stands out with many reviews highlighting its excellent variety and delicious offerings. Hot and cold selections, including items like pancakes, baked beans, scrambled eggs, fresh fruit and chia pudding, ensure there's something to suit every palate. Many guests appreciate the value of the included breakfast, finding it a great way to start the day, particularly before embarking on a hike.
The quality of food is frequently described as great, excellent, beautiful and tasty. The buffet style allows for a hearty all-you-can-eat experience, which most found more than adequate. The breakfasts are noted as being fresh and plentiful with a range that includes continental options as well. Some specific items, such as croissants, received special mentions for their taste.
Though overall impressions are positive, a few critiques mention that certain hot items could be warmer and some individual breakfasts were noted as average or disappointing. There were occasional gripes about specific food items like eggs or mushrooms and requests for more variety in certain areas, such as beverages and breakfast inclusions. Nonetheless, the majority opinion leans heavily towards satisfaction, making breakfast at Cradle Mountain Hotel a consistent highlight according to guest reviews.
The dinner experience at Cradle Mountain Hotel has generated mixed reactions among guests. On the positive side, many reviews highlight the quality and taste of the food, describing it as "delicious," "excellent," and "lovely." The buffet option, which appears to be the main offering for dinner, receives praise for its organization, variety and inclusion of local produce. Guests have enjoyed the communal living spaces with fireplaces, adding a cozy ambiance to their dining experience.
However, a significant number of reviews express dissatisfaction with the limited dinner options, emphasizing that only having a buffet is not ideal. Many found the repetitive nature of the buffet dinners to be disappointing with the same items offered every night. The buffet is often described as overpriced and not providing good value for money with several guests suggesting that more variety and flexibility, such as an à la carte menu, would be appreciated. Additionally, there are concerns about the quality of certain dishes with some guests mentioning dry or undercooked meat and a lack of options suitable for children, vegetarians or those with dietary restrictions.
Overall, while some guests enjoyed their dinner at the hotel's restaurant, many feel that improvements in variety, pricing and quality are needed to enhance the overall dining experience.
Cradle Mountain Hotel's rooms are praised for their spaciousness and comfort with many guests noting the cleanliness and coziness of the accommodations. The views from the rooms enhance the experience, showcasing the beautiful surrounding bush and natural environment, which guests found particularly appealing.
The beds receive high marks for comfort, contributing to a good night's sleep and several reviewers appreciated the warmth and effective heating in their rooms, essential for the cooler climate. Communal areas, often featuring roaring fireplaces, add to the hotel’s inviting atmosphere.
However, many guests also pointed out that the rooms are somewhat dated with decor, furnishings and fittings showing signs of age and in need of renovation. Soundproofing issues were noted with some rooms being noisy due to thin walls. Despite these drawbacks, the overall sentiment towards the rooms remains positive, emphasizing their spaciousness, cleanliness and the lovely views.
In sum, while Cradle Mountain Hotel offers clean, comfortable and spacious rooms with charming views and cozy communal spaces, the facilities could benefit from updates and renovations to elevate the overall guest experience.
The beds at Cradle Mountain Hotel receive mixed reviews from guests. Many highlight the exceptional comfort, describing the beds as very comfortable, super comfy and even incredibly comfortable. King beds receive particular praise for their size and comfort. The overall consensus among guests is that the beds are cozy with warm and lovely bedding.
However, some guests find the beds too soft, noting that they lacked support and could lead to an uncomfortable sleep. There were mentions of mattresses needing replacement and occasional subpar bedding quality. A few guests found the beds either too stiff or too firm, suggesting inconsistency in mattress firmness across rooms.
Despite these mixed reviews, the hotel's beautiful location, scenic views and inviting ambiance are appreciated, suggesting that the overall experience at Cradle Mountain Hotel remains positive, even if the beds could benefit from more consistent quality.
Cradle Mountain Hotel seems to maintain a high standard of cleanliness with guests frequently mentioning that both the rooms and communal areas are consistently clean and well-maintained. Many visitors have described the rooms as very clean, tidy and comfortable with some highlighting the spotless condition of their accommodations. The hotel's public areas, including the exterior and interior spaces, also receive commendations for their cleanliness.
Housekeeping receives praise for their efforts, as rooms are cleaned daily upon request and kept clean each day. Guests appreciate the hotel's overall pristine environment, noting the well-looked-after property and its spotlessly clean surroundings. There is a general consensus that the hotel delivers excellent cleaning standards, contributing to a comfortable and welcoming atmosphere.
However, a few reviews indicate occasional issues with bathroom cleanliness and some suggest that certain areas could use a refresh. Despite these minor concerns, the hotel's commitment to maintaining a clean and pleasant environment leaves a positive impression on most guests. Overall, Cradle Mountain Hotel appears to be a clean and comfortable choice for travelers seeking a well-maintained place to stay amidst beautiful surroundings.
Cradle Mountain Hotel consistently receives high praise for its exceptional staff. Guests frequently highlight the friendliness and helpfulness of the hotel’s employees, creating a warm and welcoming atmosphere throughout. The reception staff are particularly noted for their attentiveness and efficiency, ensuring a smooth check-in and check-out process. Numerous guests mention specific staff members by name, indicating that the personal touch provided by individuals like Tom, Charlie, Glen and Amy significantly enhanced their stay.
The front desk team earns accolades for being informative and accommodating, often going above and beyond to assist guests with local knowledge and recommendations. The management and overall organization of the staff are also commendable, contributing to an overall seamless and pleasant experience.
The restaurant and bar staff receive mixed reviews, though many guests found them to be particularly attentive and pleasant, especially during breakfast. Housekeeping is recognized for its efficiency, ensuring rooms are clean and comfortable.
Despite the overwhelmingly positive feedback, a few guests noted occasional lapses in friendliness and proficiency, but these are rare exceptions. Overall, the staff’s dedication to providing excellent service and their welcoming demeanor are standout features that significantly enhance the guest experience at Cradle Mountain Hotel.
Cradle Mountain Hotel's Wi-Fi experience receives mixed feedback from guests. A number of reviewers highlight the availability of Wi-Fi in the rooms with some noting good connectivity. However, many users report issues with weak or poor Wi-Fi signals, particularly in the rooms and several mention needing to move to public areas to find a better connection. Connectivity problems include slow speeds, unstable connections and, in some cases, non-existent service. The free Wi-Fi often did not meet expectations, prompting guests to rely on their own data plans. Staff assistance is mentioned positively, but overall, the internet service clearly needs improvement to meet the standards of modern travelers.
Cradle Mountain Hotel offers a range of spa facilities that receive generally positive feedback from guests. Many appreciated the relaxing and soothing experience of the in-room spa baths, describing them as a perfect retreat for weary muscles. The spa services, including massages with highly-praised masseuse Jo, were noted as fantastic and a great addition to the stay. Some guests enjoyed upgrades to spa rooms, which added to the luxury of their experience.
However, not all feedback was entirely favorable. Some guests reported cleanliness issues with the spa baths and noted that the spa facilities occasionally faced staffing challenges, resulting in closures. A few mentioned that the spa baths were small and the pipes noisy when in use. Despite this, many found the spa clean, a good way to relax and a lovely treat after a day of hiking.
Overall, while there were minor concerns about maintenance and size, the spa facilities at Cradle Mountain Hotel provided a relaxing and enjoyable experience for most guests, combining a sense of luxury with the natural beauty of the surroundings.
Cradle Mountain Hotel offers a generally positive parking experience for its guests with many noting the accessibility and convenience of parking facilities. Ample on-site parking is readily available with plenty of spaces close to the rooms, making luggage transfers easy and quick, especially in inclement weather. The proximity of parking to the hotel rooms is frequently mentioned as a highlight, allowing for easy access to vehicles. Additionally, guests appreciated the free parking provided near the hotel. While a few reviews mentioned occasional challenges, such as parking being a walk away or the car park being full, these issues were not prevalent enough to overshadow the overall positive feedback. The hotel’s parking options, including some that cater to disabled drivers, were largely seen as convenient and straightforward.
Cradle Mountain Hotel offers a valuable convenience for electric vehicle (EV) drivers with its on-site charging stations, including a specific Tesla charger. The availability of these chargers is seen as a significant advantage for guests. Many appreciated that the Tesla charger was free to use, making it an appealing feature for Tesla owners. Additionally, there are standard 10 amp outlets available for EV charging, providing flexibility for other electric vehicle models. Overall, the presence of these charging facilities has been positively received by guests who value the ability to conveniently charge their EVs during their stay.
Cradle Mountain Hotel offers a welcoming environment catering well to families. The warm, friendly atmosphere is complemented by family-oriented amenities such as kid-friendly buffets and family-size rooms, making it an inviting choice for visitors with children. Families often enjoy the available walking trails and local wildlife, which are suitable for kids. The common areas with fireplaces and the lounge area provide cozy spaces for families to relax.
The hotel staff are noted for their friendly and helpful attitude, ensuring a pleasant stay for all. Despite being a great destination for families, some guests have pointed out that the hotel could benefit from more diverse family-friendly dining options.
While the environment is generally family-friendly, some reviewers have mentioned occasional noise from children running in the hallways, which can be a bit disturbing late at night. Nonetheless, the overall experience is positive with many families enjoying the range of activities and the supportive atmosphere provided by the staff. Cradle Mountain Hotel remains a notable choice for family trips, offering a promising blend of comfort and engagement in a stunning natural setting.
Cradle Mountain Hotel, positioned in a fantastic and scenic location, blends comfort with accessibility to nature, making it a generally pleasant place to stay for many guests. The hotel offers great lounge areas with comfy seating and comfortable beds, ensuring a good night's rest after a day of exploring the beautiful surroundings.
While the staff are friendly and the property itself is nice, many guests feel that the establishment falls short of a genuine four-star experience. A frequent point of contention is that the rooms, while small and slightly dated, are a bit on the expensive side. Additionally, the lack of individual temperature control and somewhat outdated bathrooms detract from the overall comfort.
The breakfast and dinner options receive repeated mentions, suggesting that the dining experience is a notable aspect of the hotel. However, the general sentiment leans toward the idea that both service and facilities do not fully meet four-star standards. Guests were expecting more for the price and were left unimpressed with the overall service level, considering the hotel's advertised rating.
Despite the beautiful location and certain amenities meeting expectations, updates and improvements in room standards and service levels would help align Cradle Mountain Hotel more closely with what guests expect from a four-star designation.
Cradle Mountain Hotel offers various business facilities such as a business center and meeting rooms, making it suitable for business stays. The hotel is conveniently located, adding to its appeal for business travelers. However, some reviewers noted that the facilities and services could be more supportive of business needs, mentioning the inconsistent Wifi as a particular issue. While the hotel includes necessary amenities for business meetings and conferences, it lacks some amenities important for business travel. Overall, while the hotel is adequate for business stays, it could improve its offerings to better cater to business travelers.
Cradle Mountain Hotel offers commendable accessibility features for guests with disabilities. The hotel provides accessible rooms, equipped with wheelchair-friendly bathrooms and suitable for wheelchair access. An accessible elevator is also available to facilitate movement within the premises. Guests benefit from convenient access to nearby attractions and easy access to the National Park, enhancing the overall experience. For those seeking relaxation, the hotel also features an accessible spa. While the path to the entrance is accessible and the rooms are well-prepared, some areas may require attention, such as the absence of safety rails in bathrooms and the lack of a lift which necessitates carrying prams up stairs. Nonetheless, the presence of accessibility information on the website aids in trip planning, ensuring a comfortable stay at this beautiful location.
Cradle Mountain Hotel presents a blend of opinions regarding its boutique style. Guests have highlighted the unique design and stylish setting, appreciative of the boutique decor and interior. The establishment features boutique-specific elements such as bed covers, a restaurant and a bar that contribute to its charm. However, there's a consensus that the hotel could improve its overall style and lacks a genuine boutique feel with some guests suggesting it falls short of the luxurious boutique experience and feels more like a hostel. While marketed as a boutique hotel, the reviews indicate it could benefit from enhancements to truly deliver on this promise.
Nestled in a picturesque mountain setting, Cradle Mountain Hotel offers an experience characterized by luxurious and upmarket accommodations. Guests frequently highlight the luxurious nature of the hotel, describing it as beautiful, top-notch and cozy, especially with the log fires adding a touch of warmth and comfort. The hotel boasts an upscale ambiance with many reviewers noting that it exceeded their expectations in terms of opulence.
From the moment guests walked in, they remarked on the high-quality experience and the professionalism of the team. The lobby, nicely decorated and cozy, set the tone for a stay that was both elegant and relaxing. Rooms were described as clean, luxurious and equipped with deep baths for an added layer of indulgence.
Despite the luxurious atmosphere, there were mentions of the hotel being a bit pricey and some critiques regarding service quality. Additionally, the Wilderness Gallery, which formed part of the attraction, was closed during some stays, causing slight disappointment. Nonetheless, breakfast at the hotel garnered praise for its excellence and scrumptious offerings.
For those seeking a luxurious retreat before embarking on the Overland Track or simply desiring a plush mountain getaway, Cradle Mountain Hotel provides an exceptional experience amidst beautiful natural surroundings.
Cradle Mountain Hotel comes highly recommended for couples seeking a romantic retreat. Nestled within a beautiful national park, the hotel boasts a cozy and intimate ambiance, perfect for celebrating special occasions like anniversaries and honeymoons. The inviting guest lounges, adorned with various romantic fireplaces, create a wonderfully warm and relaxing atmosphere. Couples particularly appreciated the lounge areas with open fires, offering the perfect spot to unwind after a day of exploring.
The hotel's staff receive high praise for their warm and welcoming nature, making guests feel comfortable and valued. Special gestures such as complimentary bottles of sparkling wine, chocolates and even anniversary cakes add a personal touch to the memorable experience. The rooms are well-equipped and comfortable with some featuring luxurious bathtubs that guests found perfect for a romantic stay.
The common areas, complete with cozy fireplaces, provide a delightful space for guests to relax together. Additionally, the hotel's romantic boardwalk offers a charming setting for couples to enjoy each other’s company while taking in the natural beauty of the surroundings. Although no in-room spas are available, the overall atmosphere of the hotel is designed to be inviting and romantic, making it an excellent choice for a memorable couple’s getaway.
Location Show Map
Location
Guests have consistently praised the stunning wilderness setting, highlighting the tranquil and beautiful surroundings filled with native flora and fauna. The hotel’s location not only offers easy access to hiking routes and the shuttle service into the park but also provides a serene retreat after a day of adventure.
The hotel is well-situated at the park’s entrance, allowing for quick access to the park's diverse activities and walking tracks. Visitors appreciate the geographical advantage with many noting that the hotel is nestled among native trees and wildlife, offering breathtaking views right from their rooms.
Overall, Cradle Mountain Hotel provides an excellent location for those looking to immerse themselves in the natural wonders of Cradle Mountain National Park. The easy access to the visitor centre, along with the peaceful and scenic environment, makes it a favored choice among travelers seeking both convenience and the joy of being surrounded by the pristine Tasmanian wilderness.
Breakfast
The quality of food is frequently described as great, excellent, beautiful and tasty. The buffet style allows for a hearty all-you-can-eat experience, which most found more than adequate. The breakfasts are noted as being fresh and plentiful with a range that includes continental options as well. Some specific items, such as croissants, received special mentions for their taste.
Though overall impressions are positive, a few critiques mention that certain hot items could be warmer and some individual breakfasts were noted as average or disappointing. There were occasional gripes about specific food items like eggs or mushrooms and requests for more variety in certain areas, such as beverages and breakfast inclusions. Nonetheless, the majority opinion leans heavily towards satisfaction, making breakfast at Cradle Mountain Hotel a consistent highlight according to guest reviews.
Dinner
However, a significant number of reviews express dissatisfaction with the limited dinner options, emphasizing that only having a buffet is not ideal. Many found the repetitive nature of the buffet dinners to be disappointing with the same items offered every night. The buffet is often described as overpriced and not providing good value for money with several guests suggesting that more variety and flexibility, such as an à la carte menu, would be appreciated. Additionally, there are concerns about the quality of certain dishes with some guests mentioning dry or undercooked meat and a lack of options suitable for children, vegetarians or those with dietary restrictions.
Overall, while some guests enjoyed their dinner at the hotel's restaurant, many feel that improvements in variety, pricing and quality are needed to enhance the overall dining experience.
Rooms
The beds receive high marks for comfort, contributing to a good night's sleep and several reviewers appreciated the warmth and effective heating in their rooms, essential for the cooler climate. Communal areas, often featuring roaring fireplaces, add to the hotel’s inviting atmosphere.
However, many guests also pointed out that the rooms are somewhat dated with decor, furnishings and fittings showing signs of age and in need of renovation. Soundproofing issues were noted with some rooms being noisy due to thin walls. Despite these drawbacks, the overall sentiment towards the rooms remains positive, emphasizing their spaciousness, cleanliness and the lovely views.
In sum, while Cradle Mountain Hotel offers clean, comfortable and spacious rooms with charming views and cozy communal spaces, the facilities could benefit from updates and renovations to elevate the overall guest experience.
Beds
However, some guests find the beds too soft, noting that they lacked support and could lead to an uncomfortable sleep. There were mentions of mattresses needing replacement and occasional subpar bedding quality. A few guests found the beds either too stiff or too firm, suggesting inconsistency in mattress firmness across rooms.
Despite these mixed reviews, the hotel's beautiful location, scenic views and inviting ambiance are appreciated, suggesting that the overall experience at Cradle Mountain Hotel remains positive, even if the beds could benefit from more consistent quality.
Cleanliness
Housekeeping receives praise for their efforts, as rooms are cleaned daily upon request and kept clean each day. Guests appreciate the hotel's overall pristine environment, noting the well-looked-after property and its spotlessly clean surroundings. There is a general consensus that the hotel delivers excellent cleaning standards, contributing to a comfortable and welcoming atmosphere.
However, a few reviews indicate occasional issues with bathroom cleanliness and some suggest that certain areas could use a refresh. Despite these minor concerns, the hotel's commitment to maintaining a clean and pleasant environment leaves a positive impression on most guests. Overall, Cradle Mountain Hotel appears to be a clean and comfortable choice for travelers seeking a well-maintained place to stay amidst beautiful surroundings.
Staff
The front desk team earns accolades for being informative and accommodating, often going above and beyond to assist guests with local knowledge and recommendations. The management and overall organization of the staff are also commendable, contributing to an overall seamless and pleasant experience.
The restaurant and bar staff receive mixed reviews, though many guests found them to be particularly attentive and pleasant, especially during breakfast. Housekeeping is recognized for its efficiency, ensuring rooms are clean and comfortable.
Despite the overwhelmingly positive feedback, a few guests noted occasional lapses in friendliness and proficiency, but these are rare exceptions. Overall, the staff’s dedication to providing excellent service and their welcoming demeanor are standout features that significantly enhance the guest experience at Cradle Mountain Hotel.
Wi-Fi
Spa
However, not all feedback was entirely favorable. Some guests reported cleanliness issues with the spa baths and noted that the spa facilities occasionally faced staffing challenges, resulting in closures. A few mentioned that the spa baths were small and the pipes noisy when in use. Despite this, many found the spa clean, a good way to relax and a lovely treat after a day of hiking.
Overall, while there were minor concerns about maintenance and size, the spa facilities at Cradle Mountain Hotel provided a relaxing and enjoyable experience for most guests, combining a sense of luxury with the natural beauty of the surroundings.
Parking
EV charging stations
Family
The hotel staff are noted for their friendly and helpful attitude, ensuring a pleasant stay for all. Despite being a great destination for families, some guests have pointed out that the hotel could benefit from more diverse family-friendly dining options.
While the environment is generally family-friendly, some reviewers have mentioned occasional noise from children running in the hallways, which can be a bit disturbing late at night. Nonetheless, the overall experience is positive with many families enjoying the range of activities and the supportive atmosphere provided by the staff. Cradle Mountain Hotel remains a notable choice for family trips, offering a promising blend of comfort and engagement in a stunning natural setting.
4 Star
While the staff are friendly and the property itself is nice, many guests feel that the establishment falls short of a genuine four-star experience. A frequent point of contention is that the rooms, while small and slightly dated, are a bit on the expensive side. Additionally, the lack of individual temperature control and somewhat outdated bathrooms detract from the overall comfort.
The breakfast and dinner options receive repeated mentions, suggesting that the dining experience is a notable aspect of the hotel. However, the general sentiment leans toward the idea that both service and facilities do not fully meet four-star standards. Guests were expecting more for the price and were left unimpressed with the overall service level, considering the hotel's advertised rating.
Despite the beautiful location and certain amenities meeting expectations, updates and improvements in room standards and service levels would help align Cradle Mountain Hotel more closely with what guests expect from a four-star designation.
Business
Accessible
Boutique-Style
Luxury
From the moment guests walked in, they remarked on the high-quality experience and the professionalism of the team. The lobby, nicely decorated and cozy, set the tone for a stay that was both elegant and relaxing. Rooms were described as clean, luxurious and equipped with deep baths for an added layer of indulgence.
Despite the luxurious atmosphere, there were mentions of the hotel being a bit pricey and some critiques regarding service quality. Additionally, the Wilderness Gallery, which formed part of the attraction, was closed during some stays, causing slight disappointment. Nonetheless, breakfast at the hotel garnered praise for its excellence and scrumptious offerings.
For those seeking a luxurious retreat before embarking on the Overland Track or simply desiring a plush mountain getaway, Cradle Mountain Hotel provides an exceptional experience amidst beautiful natural surroundings.
Romantic
The hotel's staff receive high praise for their warm and welcoming nature, making guests feel comfortable and valued. Special gestures such as complimentary bottles of sparkling wine, chocolates and even anniversary cakes add a personal touch to the memorable experience. The rooms are well-equipped and comfortable with some featuring luxurious bathtubs that guests found perfect for a romantic stay.
The common areas, complete with cozy fireplaces, provide a delightful space for guests to relax together. Additionally, the hotel's romantic boardwalk offers a charming setting for couples to enjoy each other’s company while taking in the natural beauty of the surroundings. Although no in-room spas are available, the overall atmosphere of the hotel is designed to be inviting and romantic, making it an excellent choice for a memorable couple’s getaway.
No, Cradle Mountain Hotel doesn't have any pool.
Yes, a spa is available at Cradle Mountain Hotel.
No, Cradle Mountain Hotel doesn't allow dogs.
Yes, parking facilities are available at Cradle Mountain Hotel.
No, Cradle Mountain Hotel doesn't have a gym.
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