Trivelles Gatwick Hotel & airport Parking

Crawley 51.13197100, -0.21972800 , Charlwood Road (Show on Map)
6.3
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTrivelles Gatwick Hotel & Airport Parking provides a convenient and affordable option for travelers seeking close proximity to Gatwick Airport. Its location is appreciated by many guests for its tranquility and ease of access, particularly with the nearby Purple Parking, although the narrow, pothole-filled access road can be a challenge.

The hotel's rooms are noted to be large and family-friendly, equipped with amenities such as kettles, microwaves, fridges and ironing boards, making them suitable for families and short stays. Many guests find the beds comfortable and the accommodations are often praised for their spaciousness and practicality. However, upkeep issues and inconsistencies in cleanliness are reported with some rooms appearing outdated and requiring maintenance.

Guests value the hotel's free and secure parking, a significant advantage for those flying out of Gatwick, though the road conditions leading to the hotel could be improved. The WiFi service generally receives positive feedback, noted to be fast and reliable, aiding those who need to work or stream online.

While the staff at Trivelles Gatwick Hotel & Airport Parking are often commended for their friendliness and helpfulness, ensuring a welcoming atmosphere, concerns exist about staff availability, particularly after check-in or during off-hours.

The breakfast offering is a weak point with many guests finding it unsatisfactory and minimal, lacking variety and often falling short in terms of quality and cleanliness. The absence of an on-site restaurant and bar also poses inconvenience, compelling guests to seek out nearby dining options or rely on takeaway services.

Overall, Trivelles Gatwick Hotel & Airport Parking provides good value for money with its convenient location, spacious and well-equipped rooms, free parking and generally reliable WiFi. However, it needs improvements in cleanliness, dining options and grounds maintenance to enhance the guest experience further.
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Hotel with Parking
Featuring 'airport Parking' in its name, this hotel offers free parking whilst you are a resident. Special rates are available for guests leaving their cars while flying. Ample car parking is noted in reviews.

Cheap Hotel
This hotel offers value for money, especially for those needing airport parking. This combination of lodging and parking can result in significant savings compared to booking separately.

3-Star Hotel
Trivelles Gatwick Hotel & airport Parking offers the convenience of airport parking. Its location provides easy access to Gatwick Airport.

Family Friendly Hotel

Room Types
Standard Double Room Each room includes a wardrobe, a flat-screen TV and a private bathroom.

Standard King Room Each room includes a wardrobe, a flat-screen TV and a private bathroom.

Standard Twin Room Each room includes a wardrobe, a flat-screen TV and a private bathroom.

Single Room Each room includes a wardrobe, a flat-screen TV and a private bathroom.

Superior Twin Room Each room includes a seating area, a flat-screen TV and a private bathroom.

Superior Double Room Room features either 1 standard double bed and 2 single beds or 2 standard double beds. Please contact the property for a specific bed configuration.

Guest Reviews
6.3
Rated
Location
Trivelles Gatwick Hotel & Airport Parking enjoys a great location for travelers seeking proximity to Gatwick Airport. Positioned just a short drive from the terminals, it offers a convenient stopover for early flights or late arrivals. Many guests appreciate the quiet and peaceful surroundings, which provide a serene escape from the hustle and bustle of travel. The nearby Purple Parking is an added convenience for those driving in and the hotel's location makes it an ideal choice for budget-conscious travelers.

The hotel is somewhat isolated, nestled in a rural area, which adds to its tranquility but can be a downside for those reliant on public transport or looking for nearby dining options. The access road to the hotel is frequently mentioned as a weak point, described as narrow, uneven and filled with potholes. This can make the approach challenging, though the use of a sat nav can mitigate some of these difficulties.

Despite these drawbacks, the hotel’s value for money, quiet setting and easy access to the airport remain standout positives for many visitors. For those looking to combine natural surroundings with the convenience of being near Gatwick, this hotel provides an affordable and peaceful option.

Breakfast
While staying at the Trivelles Gatwick Hotel & Airport Parking, guests have had notably mixed experiences with the breakfast offerings. On the positive side, some have found the breakfast to be good and the breakfast bar staff polite. However, the overwhelming sentiment leans towards dissatisfaction. Many guests felt the selection was incredibly limited, describing it as minimal, basic or even "non-existent." A recurring theme in the reviews is the absence of any cooked breakfast options with only cereals, toast and minimal continental items like bread, jam and yogurt available.

Guests have reported various issues, including sour milk, burned croissants, dirty breakfast areas and the lack of staff presence to manage the area or answer questions. Additionally, some felt that paying extra for what was termed a "continental breakfast" did not meet their expectations, as it often lacked variety and items typically found in a continental spread, such as cheeses, meats and pastries. The breakfast area itself has been noted as not particularly clean or well-maintained, further detracting from the experience.

Overall, while there were a few mentions of good or wonderful breakfasts, most guests felt improvement is necessary, suggesting broader options and a higher standard of service to match the cost.

Dinner
The dining experience at Trivelles Gatwick Hotel & Airport Parking receives mixed reviews from its guests. Many travelers find the absence of an on-site restaurant and bar to be a significant drawback, particularly for those arriving after a long day of travel. The hotel only offers a continental breakfast, which some guests describe as ordinary or minimalist. For evening meals, guests often resort to using a microwave available at the hotel or ordering takeaway, which can be delivered quickly.

Guests also mention the lack of information about food options upon arrival. The hotel does not provide evening meals or drinks and there are no nearby restaurants or bars within walking distance, which makes finding dinner inconvenient for some. On a positive note, the staff is helpful in recommending nearby dining spots and it's possible to drive five minutes to a takeaway or have food delivered.

Overall, while the hotel staff is helpful with dining recommendations, the limited on-site dining facilities and lack of evening meal options can be a challenge for guests seeking convenient and varied food options.

Rooms
Trivelles Gatwick Hotel & Airport Parking features rooms of considerable size, often described as large, spacious and suitable for families. Many rooms are well-equipped with useful amenities including kettles, microwaves, fridges and ironing boards, which are particularly appreciated by guests traveling with children. Comfort is a notable positive with numerous mentions of comfortable and well-presented beds.

Cleanliness, however, presents mixed impressions; while several guests found their rooms spotless and tidy, others encountered issues like dirt, dust and even pests. Some rooms require basic maintenance with reports of broken fixtures and a general need for upgrades.

The temperature control in the rooms seems problematic for many with numerous reviews citing hot and humid conditions, partly due to the lack of air conditioning. The rooms are often described as outdated and in need of refurbishment, though a few have remarked on modern furnishings and recent renovations.

Despite some negatives, many guests appreciate the character of the building and the spaciousness of the rooms, making it a practical choice for short stays near Gatwick Airport. The hotel offers a convenient and good-value option, albeit with a clear need for consistent maintenance and attention to cleanliness.

Beds
At Trivelles Gatwick Hotel & Airport Parking, guest opinions about the beds tend to vary. Many guests frequently highlight the comfort of the beds with some describing them as very comfortable and mentioning they could have stayed longer. Good, soft bed linen and comfortable and spacious rooms add to a pleasant stay for several reviewers.

However, not all experiences align; some guests have noted discomfort due to beds being either too hard, too soft or lumpy. Instances of narrow double beds and beds on a slant have also been reported. While some found the beds to be large and king-sized, others felt the beds were too small and cheap.

Cleanliness varies as well with comments about clean linen and cozy, well-prepared beds on one side, contrasted by reports of stained mattresses and unpleasant bed conditions on the other. Remarks about firm yet comfortable mattresses, lovely cushions and neat beddings are balanced by concerns over unsatisfactory pillows.

Overall, Trivelles Gatwick's beds receive mixed reviews, ranging from praise for their comfort and size to concerns about cleanliness and varying levels of firmness.

Cleanliness
The reviews for Trivelles Gatwick Hotel & Airport Parking highlight a mixed experience regarding cleanliness. Several guests have noted that their rooms and bedding were clean, comfortable and well-maintained with comments such as “spotlessly clean,” “clean and tidy,” and “very clean” frequently mentioned. The bathrooms, at times, were also remarked to be in good condition.

However, there were numerous complaints pointing to areas of serious concern, including issues with dirt, mold and dust accumulation. Reviewers mentioned problems like filthy showers, skirting boards thick with dirt and cobwebs. Recurring mentions of stained sheets, carpets in poor condition and mold in showers detracted from the overall guest experience. Instances of inadequate cleaning practices, such as dust and dirt under beds and unclean microwaves, were noted as well.

Furthermore, specific problems such as damp and dirty floors, questionable hygiene standards and infestation by bugs like silverfish also raised alarms. Some rooms reportedly required maintenance with broken taps, leaking sinks and peeling furniture contributing to a sense of neglect.

While there were positive points indicating that certain rooms met cleanliness expectations, the negative feedback largely centers on significant inconsistencies in the hotel’s housekeeping standards. This suggests a need for improved and more consistent cleaning efforts to meet guest expectations reliably.

Staff
Trivelles Gatwick Hotel & Airport Parking generally receives praise for its friendly and helpful staff, making a positive first impression on many guests with their warm, welcoming demeanor. The reception staff, in particular, are often highlighted for their efficiency and helpfulness, promptly assisting with check-in, room issues and other guest needs. Many reviews commend the staff for being approachable, kind and attentive, creating a pleasant atmosphere.

Specific instances of excellent service include receptionists going out of their way to order food and drinks for guests and staff members walking guests to their rooms and addressing issues such as room keys with efficiency. Several guests appreciated the polite and respectful service, along with the cheerful smiles and helpful attitudes that contributed to a welcoming environment.

However, the hotel does face some criticism regarding staff availability, especially after check-in and during off-hours. Some guests reported difficulty finding staff when needed and noted instances where reception was unmanned. Negative experiences include mentions of staff being unfriendly, unwelcoming or even rude at times, which detracted from some guests' overall experience.

Despite these occasional shortcomings, the majority of reviews reflect positively on the hotel’s staff, emphasizing their friendliness and helpfulness as significant aspects of their stay. It appears that while consistency in staff availability could be improved, the general attitude and service provided by the staff leave most guests satisfied.

Wi-Fi
Trivelles Gatwick Hotel & airport Parking has received a breadth of feedback regarding its WiFi service. A majority of guests have found the WiFi connection to be favorable, as it was often described as good, very quick and fast. Many appreciated that it was strong enough to stream movies and do work, offering good speeds around the rooms. Some guests highlighted the reliability of the internet, mentioning the impressive WiFi speed that worked well for their needs.

However, it's important to note that not all experiences were positive. There were mentions of poor WiFi coverage with complaints about the internet being bad, down or generally unreliable and unpredictable. Despite these issues, the overall sentiment leans slightly positive with good WiFi being a frequently mentioned strong point of the hotel.

Parking
The parking situation at Trivelles Gatwick Hotel & Airport Parking receives a mix of reviews. On the positive side, the hotel offers plenty of free and secure parking, which many find convenient, especially for airport travelers. Guests appreciate the ample and spacious parking areas, deeming them good value for money and often highlighting the availability of parking spots close to the hotel. The option for cheap airport parking is frequently mentioned with some noting the ability to pre-book and pay for added security and convenience.

However, several reviews point out significant drawbacks. The road leading to the hotel is commonly described as poorly maintained with numerous potholes making the journey uncomfortable. Additionally, some guests find the parking area itself to be tight or inadequate with limited spaces and difficult access, which can be especially challenging during busy periods.

Despite these issues, the free parking remains a significant perk for many, making the hotel a practical choice for those needing a close and cost-effective parking solution near Gatwick Airport.

Family
Trivelles Gatwick Hotel & Airport Parking offers several family-friendly accommodations that cater well to guests with children. Families will appreciate the spacious rooms, some of which are ideal for larger families and come equipped with two large double beds, baby beds, as well as kitchenettes complete with a microwave, fridge and tea-making facilities. The rooms can comfortably accommodate families of various sizes, making it a suitable choice for those traveling with little ones and even elderly adults.

The hotel has outdoor playspaces for children, which include rope swings and traditional swings, providing a nice area for kids to expend energy and relax. This play area has been positively noted by guests, although some feel it could use more development. The hotel's management and staff, particularly Property Manager Shahab, receive high praise for their helpfulness and hospitality, ensuring families feel well-cared for during their stay.

Despite the spacious and well-equipped rooms, some older children felt less comfortable and a few guests mentioned the tiredness of their kids, hinting that the hotel might lack diverse entertainment options for older children. Nonetheless, for families seeking practical, spacious and well-outfitted accommodations near Gatwick Airport, Trivelles fits the bill effectively and at a budget-friendly rate.

Accessible
Trivelles Gatwick Hotel & Airport Parking offers spacious, disability-friendly rooms that ensure comfort for guests with disabilities. The rooms are accessible and come with good access to showers. The hotel staff also accommodates special requests, such as providing ground-floor rooms.

However, reaching the property is a significant challenge due to the poor condition of the access road. Descriptions point to a gravel track full of deep, water-filled potholes and bumps, making it hazardous and potentially damaging to vehicles. The road lacks proper lighting and signage, making it difficult to find, especially at night. Taxi drivers often refuse to navigate this treacherous route.

The hotel itself does not have an elevator, which may pose difficulties for guests with limited mobility when accessing rooms on higher floors. Although accessible rooms are available, other accessibility features are lacking with several reviews mentioning the inconvenience caused by numerous stairs and the absence of lifts.

Overall, while the hotel does provide accessible accommodations, the challenging approach road and the lack of certain facilities significantly hinder its suitability for guests with disabilities.


No, Trivelles Gatwick Hotel & airport Parking doesn't have any pool.

No, a spa isn't available at Trivelles Gatwick Hotel & airport Parking.

No, Trivelles Gatwick Hotel & airport Parking doesn't allow dogs.

Yes, parking facilities are available at Trivelles Gatwick Hotel & airport Parking.

No, Trivelles Gatwick Hotel & airport Parking doesn't have a gym.

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