Premier Hotel in Skegness stands out for its convenient and accessible location. Guests frequently praise its proximity to key attractions like the town center, beach and various local amenities, all within a short walking distance of 5 to 10 minutes. The hotel provides a peaceful setting that still offers easy access to vibrant city life. Free ample parking and its closeness to train and bus stations further enhance its accessibility and convenience for travelers, making it an ideal base for exploring the area.
However, there are notable concerns regarding other aspects of the guest experience. The breakfast service has been a significant point of contention with consistent feedback about the absence of a promised cooked breakfast and limited offerings. When available, breakfast was often basic, though some guests found it sufficient and filling. The dinner and bar services have also received mixed reviews with many guests disappointed by the lack of food service and poorly stocked bar. This frequently led guests to seek dining options outside the hotel.
Room experiences present a varied picture. While many guests appreciated the spaciousness, cleanliness and comfort of the rooms, others reported serious cleanliness issues, outdated furniture and maintenance problems. Attention to room upkeep, noise disturbances and overall cleanliness need substantial improvement.
The hotel's cleanliness has been a major concern with widespread reports of dirty rooms, stained bedding and unclean bathrooms. Despite occasional mentions of clean and tidy rooms, the general consensus points to a need for significant improvements in cleaning standards to meet guest expectations.
Staff interactions are diverse with many guests praising the friendliness and helpfulness of the staff, particularly highlighting their efforts to assist with technical issues and their positive demeanor. Nonetheless, there have been numerous reports of rude and unresponsive staff, inconsistencies in service and difficulty reaching staff at critical times.
The WiFi service at PREMIER HOTEL similarly reflects significant challenges with many guests experiencing connectivity issues or finding the service unreliable. Some guests noted limited access to WiFi, which affected their stay negatively.
Feedback on the beds at the hotel shows variability with some guests finding them comfortable and clean, while others reported issues with old and uncomfortable mattresses, lumpy beds and bedding problems.
Lastly, while the hotel has garnered some appreciation for unique touches like towel art in the honeymoon suite, it falls short as a specialized honeymoon destination. The lack of tailored honeymoon packages and specific setups has led to dissatisfaction among some couples looking for a memorable experience.
In summary, PREMIER HOTEL in Skegness has a favorable location and some commendable aspects of room comfort and staff friendliness. However, it requires considerable improvements in cleanliness, food and beverage services, WiFi connectivity and overall maintenance to fully meet guest expectations.