The Hampton by Hilton Liverpool John Lennon Airport enjoys significant praise for its exceptional proximity to the airport, allowing travelers to easily walk to the terminal in just a few minutes. Guests repeatedly commend the staff for their friendliness and helpful nature, contributing to an overall positive experience. Cleanliness and comfort are strong points with well-maintained, spacious and modern rooms that remain quiet despite the nearby runway. Additional features such as runway views and good breakfast options enhance the stay.
Breakfast starts early at 4 am, catering to early travelers and offers a great selection of both continental and cooked options. Guests laud the cleanliness and attentiveness of the breakfast staff. However, ongoing renovations and kitchen issues have caused disruptions, leading to a limited selection and inconsistent quality at times. Despite these occasional setbacks, many guests find the breakfast satisfactory.
The dinner experience, however, attracts considerable criticism. Limited menu options, slow service and frequent issues with food quality and temperature detract from the dining experience. The bar and restaurant have also been affected by renovations, leading to further inconvenience for diners.
The rooms are frequently praised for their size and cleanliness. They are noted as spacious by European standards with generous bathrooms and comfortable beds. While some occasional maintenance issues and calls for updates are noted, the rooms’ overall cleanliness and quietness, along with the hotel’s convenient location, make it a practical choice for travelers.
Cleanliness is a standout feature with meticulous room and bathroom upkeep that contributes to a modern and tidy environment. Instances of lapses are rare and do not significantly detract from the hotel’s generally high standards of cleanliness.
The staff receive high marks for their helpfulness, friendliness and professionalism. Although occasional understaffing issues, especially in the bar area, lead to slow service, the staff’s dedicated and courteous nature leaves a positive impression.
Free WiFi is strong and reliable, making it suitable for remote work, although some guests have reported minor connectivity issues. The gym, while small, is appreciated for its basic fitness amenities but lacks certain essentials and dedicated staff.
Parking is convenient and free for many guests, although some noted limited space and occasional fees. The hotel currently lacks electric vehicle (EV) charging facilities, which could be important for EV travelers.
Families find the hotel accommodating with family-friendly facilities and spacious rooms. The proximity to the airport and the helpfulness of staff in attending to children’s needs are frequently praised, though some improvement in child-friendly food options would enhance the experience.
In summary, the Hampton by Hilton Liverpool John Lennon Airport excels in location, cleanliness and staff friendliness. It’s a comfortable choice for travelers, especially those needing quick airport access, despite certain inconsistencies in dining and room furnishings.
The hotel is located at the John Lennon airport and provides ideal facilities to host your business events, meetings and incentives. It offers a wide range of fitness and wellness facilities, allowing you to keep up your workout routine.
Summary of reviews
The Crowne Plaza Liverpool - John Lennon Airport by IHG, is a great choice for travelers looking for a convenient and picturesque location with easy access to the airport and city center. While the breakfast received mixed reviews, the hotel offers lovely and clean rooms with comfortable beds, although some guests experienced issues with certain facilities. The cleanliness of the hotel also received mixed opinions, but the staff was praised for being friendly, accommodating and helpful. The on-site parking is easy and convenient and the hotel offers spa facilities. Overall, the hotel offers a relaxing airport hotel stay with good parking facilities and a magical ambiance that makes guests want to come back again and again.