Cuenca, Avenida Virgen de la Luz N.3 Avenida Virgen de la Luz N.340.077411,-2.136935(Show on Map)
5.2
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hostal Calderon Cuenca is primarily celebrated for its superb location, situated centrally near the city's historic heart and iconic attractions such as the cathedral and scenic riverfront. This accessibility allows guests to explore the city effortlessly, making it a favored choice for those eager to experience Cuenca without relying on transportation. Additionally, the proximity to various dining options enhances its appeal.
While the location is undeniably a highlight, reviews reveal mixed experiences regarding other aspects of the hostel. The rooms, though simple and generally clean, have been noted for their outdated furnishings and lack of certain amenities, such as air conditioning. Moisture and noise issues from neighboring rooms can also detract from the comfort level. Nevertheless, diligent housekeeping ensures a clean environment despite these drawbacks.
Cleanliness poses a challenge for the hostel. Guests have reported significant issues with dust, cobwebs, and inconsistent upkeep of sheets and towels. Bathrooms often suffer from poor maintenance, including low water pressure and outdated fixtures, which can impact the overall impression despite occasional satisfactory cleaning upon room entry.
Staff service receives mixed reviews, with some guests appreciating prompt and friendly interactions. However, inconsistency in service quality, marked by unresponsiveness and unprofessional behavior, leaves room for improvement. Guests often expressed dissatisfaction when the reception was unmanned, pointing to a need for better staff management and communication.
When it comes to bedding, opinions vary significantly. While some find the beds comfortable, many guests describe the mattresses as outdated and uncomfortable. Noisy beds and hard pillows further contribute to the discomfort, overshadowing otherwise clean rooms and good ventilation.
Overall, Hostal Calderon Cuenca excels in location but requires enhancements in cleanliness, staff service, and bedding comfort to provide a more satisfying guest experience.
Categories
Cheap
This guesthouse provides budget-friendly lodging. Guesthouses typically offer essential amenities at a lower price, making it a suitable option for budget-conscious visitors.
Dog Friendly
Adult Only
Small
Room Types
Queen Room with BalconyThe double room offers a private entrance, a wardrobe, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Double Room with BalconyThe double room provides a private entrance, a wardrobe, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Standard Queen RoomThis double room has a private bathroom, a private entrance, a wardrobe as well as a patio. The unit has 1 bed.
Triple Room with ViewThe triple room provides a private entrance, a wardrobe, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Standard Twin RoomThis twin room has a private bathroom, a private entrance, a wardrobe as well as a patio. The unit has 2 beds.
Guest Reviews
5.2
Rated
Review Summaries
Location
Hostal Calderon Cuenca boasts a truly enviable position, praised frequently by guests for its remarkable central location. Nestled almost in the heart of the city and near the historic center, the hostel offers easy access to the area's main attractions. Its proximity to the cathedral and the scenic riverfront adds to its appeal, making it an ideal choice for visitors eager to explore without the need for a car. The convenience extends to nearby dining options, making it well-connected for travelers who wish to immerse themselves in the local scene. While the location is undeniably the standout feature, other aspects like cleanliness and comfort also receive positive nods, consolidating its reputation as a well-situated urban retreat.
Rooms
Hostal Calderon Cuenca offers rooms that, while simple, are consistently praised for their cleanliness. Many guests appreciate the layout of the rooms and find them cozy despite some limitations. The comfort and size of the rooms are generally acceptable for a budget stay, with some rooms offering a balcony that enhances the ambiance. However, travelers should be aware of several challenges during their stay, such as outdated furnishings, poor lighting, and the absence of facilities like air conditioning. Guests have noted issues with moisture and dampness in the rooms, which can affect comfort. Additionally, noise from neighboring rooms can be disruptive, particularly late at night. Despite these drawbacks, certain aspects such as well-maintained furniture in good condition and diligent housekeeping contribute to an overall clean environment. Nevertheless, potential visitors should consider these factors when planning their stay, as they might find the room conditions less satisfying for the price paid.
Beds
While Hostal Calderon Cuenca has the advantage of a great location, guest reviews indicate a notable disparity in the comfort of their beds. Although some reviews mention that the beds were comfortable, many guests found the mattresses outdated and uncomfortable, often describing them as hard, lumpy, or comparable to dead weight. Issues like noisy beds and uncomfortable pillows further contributed to dissatisfaction. The combination of these factors suggests that the hotel could benefit from updating its bedding to enhance guest comfort. The otherwise clean rooms and good ventilation were overshadowed by these bedding concerns, highlighting an opportunity for improvement in this area.
Cleanliness
Hostal Calderon Cuenca seems to struggle significantly with maintaining cleanliness, according to guest reviews. Many visitors have reported issues with dirty sheets and towels, rooms filled with dust, and even occurrences of cobwebs throughout the accommodations. Bathrooms, although sometimes noted as clean, often have a poor appearance, clogged faucets, and low water pressure, leaving much to be desired. The atmosphere in the rooms is often criticized for being cold and damp, with a noticeable smell of oldness and humidity. Guests also complain about the outdated furnishings, inconsistent water temperature, and issues with basic amenities such as malfunctioning toilets and stained shower curtains. Despite these challenges, some reviewers have noticed that rooms were freshly mopped upon entry, and a few mentioned that the location of the hostal was conveniently close to the city center. However, the overall sentiment suggests that the lack of thorough cleaning deeply overshadows any of the positives during their stay.
Staff
The reviews for Hostal Calderon Cuenca paint a mixed picture regarding its staff service. Positive mentions highlight a few staff members who were notably friendly, attentive, and polite, making efforts to accommodate guests' needs. Some guests appreciated the warm and cheerful reception they received, and noted that certain staff members managed their duties efficiently, such as promptly addressing room issues.
However, a significant portion of feedback points to inconsistency in service quality. Many guests reported a lack of staff presence and instances of unprofessional behavior, such as rudeness and unresponsiveness both in person and over the phone. This absence or inadequacy in staffing left several guests feeling frustrated, especially when reception was unmanned during their stay. Issues with unclear charges and poor communication further marred their experience, contributing to an overall dissatisfaction. Despite some individual positive interactions, the general sentiment suggests that improvements in staff management and customer service would greatly enhance the guest experience at the hostel.
FAQ
No, Hostal Calderon Cuenca doesn't have any pool.
No, a spa isn't available at Hostal Calderon Cuenca.
Yes, Hostal Calderon Cuenca welcomes dogs.
No, parking facilities aren't available at Hostal Calderon Cuenca.
