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Summary of reviewsPalacio de Bobadilla Suites in Cuenca garners overwhelmingly positive reviews for its charming location, stylish accommodations, and exceptional comfort. Nestled in the heart of Cuenca's historic center, the suites provide easy access to major attractions such as the cathedral and Plaza Mayor, making it an ideal choice for travelers wanting to immerse themselves in the city's rich culture and history. The hotel's strategic central location is a standout feature, complemented by convenient access to public parking.
The recently renovated suites impress with modern elegance, featuring well-decorated, spacious interiors equipped with all necessary amenities. Guests often commend the hotel for its attention to detail, with a focus on maintaining cleanliness and offering a cozy environment. Impeccable cleanliness is a consistent highlight, with the building and rooms exuding a fresh and inviting ambiance.
Visitors frequently highlight the exceptional comfort of the beds and the thoughtful use of space, which contribute to a restful and enjoyable stay. Although pillow reviews are mixed and there are occasional reports of specific mattress issues, the overall sleep experience is highly regarded.
The hotel's staff receives praise for their responsive and helpful communication, primarily conducted through WhatsApp, ensuring that guests’ inquiries and issues are addressed promptly. However, some guests find the lack of on-site staff and impersonal communication to detract from the hospitality experience. Free Wi-Fi presents some challenges, with several guests facing connectivity issues without satisfactory resolutions.
Despite minor setbacks, Palacio de Bobadilla Suites is highly recommended for travelers seeking comfort, style, and a central base to explore Cuenca's fascinating old town. Show more
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Accessible Hotel
This property offers strong accessibility features including disabled facilities, a lift, and wheelchair access. Specific room amenities for accessibility include toilets with grab bars, lowered bathroom sinks, and raised toilets. Accessible parking is also available.
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
Room Types
Suite with Spa BathThe hot tub is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchenette, which features a refrigerator, a dishwasher, kitchenware and a microwave. Boasting a balcony with city views, this suite also features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Deluxe Suite with Spa BathGuests will have a special experience as this suite offers a hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchenette, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. This suite features air conditioning, a tea and coffee maker, a flat-screen TV and a terrace. The unit offers 2 beds.
Standard SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The suite offers a tea and coffee maker, a seating area, a dining area, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.
King Suite with BalconyThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.
Suite with BalconyThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. This suite is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a sofa. The unit offers 2 beds.
Family SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that comes with a refrigerator, a dishwasher, kitchenware and a microwave. This suite is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a sofa. The unit offers 2 beds.
Duplex SuiteThis suite's special feature is the hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchenette features a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.
Guest Reviews
Location
Palacio de Bobadilla Suites stands out for its exceptional location, nestled in the heart of Cuenca's historic center. Visitors frequently praise its proximity to major attractions, including the cathedral, Plaza Mayor, and the bustling old town, which are all within a short walking distance. This convenience allows guests to easily explore and immerse themselves in the city's rich history and culture. The accommodation is described as stylish and well-decorated, offering a clean, cozy, and comfortable environment that makes guests feel right at home, even in winter's chill. The suites feature modern amenities, with great water pressure and hot water, enhancing the overall comfort. Guests also enjoy the convenience of a public parking lot right opposite the property, making it easier for those traveling by car. However, it's important to note that some reviews mentioned room cleanliness could be improved. Overall, Palacio de Bobadilla Suites is highly recommended for those seeking a central, charming, and comfortable base to discover the enchanting old town of Cuenca.
Rooms
Palacio de Bobadilla Suites offers a delightful stay with its newly renovated accommodations and modern facilities. Guests frequently praise the hotel's excellent location and the convenience of having private parking nearby. The suites mirror the beauty depicted in the photos, boasting bright and well-decorated interiors that contribute to a cozy and welcoming atmosphere. Visitors appreciate the spaciousness of the rooms, each thoughtfully designed to create a homely feeling, complete with all necessary amenities.
The building itself has undergone a remarkable rehabilitation, impressing guests with its stunning transformation. The apartments are consistently described as very clean, emphasizing the meticulous attention to detail that ensures a seamless stay. Among the highlights noted by guests are the exceptionally comfortable beds and well-utilized spaces, making the suites both functional and aesthetically pleasing. Overall, the combination of modern elegance and strategic location makes Palacio de Bobadilla Suites an attractive choice for travelers seeking comfort and style.
Beds
Palacio de Bobadilla Suites is praised for its exceptional bed comfort, which seems to be a highlight for guests. Many visitors consistently describe their sleeping experience as very comfortable or super comfortable, with large beds that enhance relaxation. The beds are complemented by spacious rooms, which contribute to a pleasant stay.
While pillows received mixed reviews, overall bedding is deemed to be super comfortable, suggesting a restful night’s sleep for most guests. The establishment's accommodation also benefits from a prime location, adding to the allure of its cozy beds. However, a few reviews mentioned issues with specific mattresses, noting sagging or sinking on one side and less-than-ideal sofa beds. Despite these occasional drawbacks, the general consensus remains positive regarding bed comfort at Palacio de Bobadilla Suites.
Cleanliness
The Palacio de Bobadilla Suites consistently impresses with its commitment to cleanliness and meticulous maintenance. Guests rave about the immaculate condition of both the building and individual rooms, often noting the fresh, clean scent that permeates the hotel. The stylish, modern décor of the suites enhances the overall experience, with many describing the accommodations as not only clean but also beautifully and tastefully decorated. The spacious rooms and bathrooms are highlighted for their comfort and excellent upkeep, adding to the overall pleasantness of the stay. The hotel's location in the old town, coupled with convenient public parking options, also garners praise. Though there are occasional minor lapses in maintenance, such as dust or residual construction materials, the general consensus remains overwhelmingly positive regarding the hotel's cleanliness and comfort. The level of cleanliness is often described as impeccable, creating an inviting and cozy environment for guests.
Staff
Palacio de Bobadilla Suites offers a blend of charming accommodations and convenient central location, which many guests find appealing. The staff's responsiveness and helpfulness, predominantly communicated through WhatsApp, receive positive remarks from guests who appreciate the immediate and friendly assistance for inquiries and technical issues. The managers are described as extremely responsive and the service is often characterized as excellent. However, the lack of on-site staff leaves some guests feeling the communication is impersonal and colder than expected in a hospitality setting. Instances of unresponsive emergency phones and unclear deposit procedures highlight areas for improvement in the overall guest experience. Despite the beautiful setting and well-maintained spaces, the absence of a direct contact person during their stay seems to impact guests' overall satisfaction.
Wi-Fi
Travelers looking for seamless connectivity during their stay should consider the challenges reported at Palacio de Bobadilla Suites. Several reviews highlight recurring issues with the hotel's Wi-Fi, from difficulties in connecting to a total lack of functioning internet over extended periods. Some guests expressed frustration regarding the hotel's response to these connectivity problems, which seemingly offered little in terms of solutions. This could pose a significant inconvenience for those needing reliable internet for work or planning activities. While these challenges may not reflect the entirety of the guest experience, those who prioritize stable Wi-Fi during their travels might need to explore other options.
No, Palacio de Bobadilla Suites doesn't have any pool.
No, a spa isn't available at Palacio de Bobadilla Suites.
No, Palacio de Bobadilla Suites doesn't allow dogs.
No, parking facilities aren't available at Palacio de Bobadilla Suites.
No, Palacio de Bobadilla Suites doesn't have a gym.