Fiesta Inn Cuernavaca
Cuernavaca
18.93254300,
-99.20043800
,
Carretera Mexico - Acapulco Km. 88 Sin Numero, Colonia Delicias
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Summary of reviewsFiesta Inn Cuernavaca garners largely positive reviews, especially for its prime location and excellent service. Situated conveniently near Mexico City and main highways, the hotel offers easy access to attractions and shops, notably the Galerias Cuernavaca square. Guests appreciate the tranquil environment and spacious facilities, which provide a welcome retreat from urban stress. Highlights include clean accommodations, inviting swimming pools and a well-maintained inner garden.
Many guests find the breakfast buffet to be of high quality, particularly enjoying the omelets and fresh fruit. However, some feel the cost is high and lament the lack of variety and the exclusion of breakfast from the room rate. Dinner experiences are varied: while the food is often praised for its tastiness, there are complaints about slow service and inconsistencies in quality and availability. Issues with room service and specific meal events, such as New Year's Eve dinner, were also noted.
Rooms at Fiesta Inn Cuernavaca offer mixed experiences. Positive remarks focus on spaciousness and comfort, especially the large beds and cleanliness of renovated rooms. However, some guests encounter problems with outdated furniture, maintenance issues and unpleasant odors. These inconsistencies suggest that not all rooms meet the same standard and the hotel could benefit from more uniform upkeep.
The hotel's cleanliness generally receives commendation with well-maintained facilities and attentive staff contributing positively. Nonetheless, certain guests report issues with dirty or outdated amenities, suggesting room for improvement. Staff service stands out as a significant highlight with guests often praising the friendliness, professionalism and helpfulness of the employees.
The multiple swimming pools and jacuzzi are well-liked for their warmth and layout, offering a pleasant space for relaxation. While occasional issues like mold and temperature variability are mentioned, the pool areas generally enhance the overall experience.
While there are some mixed opinions about the bedding, the majority of guests find the beds comfortable and conducive to restful sleep. Feedback on the pillows and cleanliness of bedspreads reveals room for enhancement.
In summary, Fiesta Inn Cuernavaca is recommended for its convenient location, friendly staff and comfortable facilities with certain areas requiring attention to ensure consistent quality and satisfaction.
Categories
Many guests find the breakfast buffet to be of high quality, particularly enjoying the omelets and fresh fruit. However, some feel the cost is high and lament the lack of variety and the exclusion of breakfast from the room rate. Dinner experiences are varied: while the food is often praised for its tastiness, there are complaints about slow service and inconsistencies in quality and availability. Issues with room service and specific meal events, such as New Year's Eve dinner, were also noted.
Rooms at Fiesta Inn Cuernavaca offer mixed experiences. Positive remarks focus on spaciousness and comfort, especially the large beds and cleanliness of renovated rooms. However, some guests encounter problems with outdated furniture, maintenance issues and unpleasant odors. These inconsistencies suggest that not all rooms meet the same standard and the hotel could benefit from more uniform upkeep.
The hotel's cleanliness generally receives commendation with well-maintained facilities and attentive staff contributing positively. Nonetheless, certain guests report issues with dirty or outdated amenities, suggesting room for improvement. Staff service stands out as a significant highlight with guests often praising the friendliness, professionalism and helpfulness of the employees.
The multiple swimming pools and jacuzzi are well-liked for their warmth and layout, offering a pleasant space for relaxation. While occasional issues like mold and temperature variability are mentioned, the pool areas generally enhance the overall experience.
While there are some mixed opinions about the bedding, the majority of guests find the beds comfortable and conducive to restful sleep. Feedback on the pillows and cleanliness of bedspreads reveals room for enhancement.
In summary, Fiesta Inn Cuernavaca is recommended for its convenient location, friendly staff and comfortable facilities with certain areas requiring attention to ensure consistent quality and satisfaction.
Dog Friendly Hotel
This hotel allows up to two dogs and ensures a comfortable stay for both guests and their pets. The hotel's amenities and services cater to a convenient experience for pet owners.
Business Hotel
Fiesta Inn provides reliable and consistent service for business travelers. It offers practical amenities such as meeting rooms, a business center, and complimentary Wi-Fi, ensuring a productive stay.
Accessible Hotel
This hotel provides wheelchair-accessible facilities and an elevator for access to all floors. It also features wheelchair access to its restaurant and offers disability-friendly rooms.
4-Star Hotel
This hotel provides a refreshing pool experience and is a popular choice for travelers. It offers well-equipped accommodations and consistent service, making it a reliable option for a comfortable stay.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Fiesta Inn Cuernavaca boasts an excellent location, highly praised by guests for its accessibility and convenience. Positioned near Mexico City, it offers easy reach to main highways, making it an ideal spot for travelers proceeding to various destinations. Its proximity to Galerias Cuernavaca square and other attractions allows for convenient exploration of the area.
The hotel is well-regarded for its tranquil and spacious environment, providing a peaceful retreat from the city's hustle and bustle. Many visitors highlighted its closeness to the main highway, ensuring a smooth and straightforward journey to and from the hotel.
Additionally, Fiesta Inn Cuernavaca is valued for its clean facilities, comfortable accommodations and pleasant amenities, including inviting swimming pools and views of the inner garden. The hotel also has easy access to a nearby mall, enhancing its appeal to those looking to combine business with leisure.
Despite being favorably located, some guests noted that a car is necessary to get around as the hotel isn't within walking distance from many points of interest. Nevertheless, the overall sentiment towards the location is positive, making it a recommended choice for a comfortable and conveniently situated stay in Cuernavaca.
Guests at Fiesta Inn Cuernavaca have mixed feelings about the breakfast offerings at the hotel. Many reviews highlight the quality of the breakfast, noting that the breakfast buffet was very good, the omelets are very tasty and there was a variety of fresh fruit. There are several mentions of the breakfast being excellent, complete and delicious, indicating a generally positive experience for many guests regarding the food itself.
However, there are also consistent critiques about the cost of breakfast. Many guests were disappointed that breakfast was not included in the room rate, especially considering the already high prices. Additionally, some felt that the breakfast buffet lacked variety and was overpriced for the quality and options provided. A few reviews pointed out that while the breakfast was good, it was not worth the amount they paid.
In summary, while the breakfast at Fiesta Inn Cuernavaca is praised for its taste and quality, several guests feel that the lack of inclusion in the room rate and the limited variety in the buffet do not justify the price.
Fiesta Inn Cuernavaca has received a mix of reviews for its dining experience. Guests have praised the food, frequently describing it as very good, tasty and even excellent. Many appreciated the attention from the staff, enhancing their dining experience.
However, there were notable areas for improvement. Some found the food and beverage service in the pool area to be extremely slow and there were multiple instances where guests reported that they were either not served what they had ordered or that the restaurant did not have what was offered on the menu. Guests also mentioned that the overall quality of the restaurant food could be better with descriptions ranging from mediocre to very poor, especially considering its high cost.
In addition, some specific issues were highlighted such as lackluster New Year's Eve dinner, dry and burnt room service pasta and the food being delivered very slowly. For some, the discrepancy between the food quality and its price led them to seek dining options outside the hotel.
Despite these criticisms, the varied menu at the restaurant and the positive remarks on the food's taste show potential for a satisfying dining experience if the service and quality consistency are improved. The attractive pool and gym areas also contribute to a pleasant overall stay at the hotel.
Fiesta Inn Cuernavaca offers a mix of experiences when it comes to its rooms. Many guests appreciate the spaciousness of the rooms and the comfort of the large beds. Some rooms have been renovated and are found to be quite nice with cleanliness being a notable point for several visitors. The rooms are equipped with essential amenities, including ironing boards, making extended stays convenient.
However, it appears that not all rooms meet the same standard. Several guests have reported issues with cleanliness, outdated furniture and maintenance problems such as non-functional air conditioning and unpleasant odors. The views from the rooms have also been criticized and some rooms are described as feeling old and too basic for the price. Additionally, there are amenities like air conditioning and natural ventilation that seem to be problematic in certain rooms.
While the overall stay can be pleasant with comfortable rooms and basic necessities, the consistency in room quality varies and the hotel could benefit from remodeling and better upkeep to enhance the guest experience uniformly.
Guests at Fiesta Inn Cuernavaca generally highlight the beds as being comfortable with many describing them as very spacious and conducive to a good night's sleep. However, there are a few contradictions with some guests finding the mattresses either too soft or too hard and some pointing out that the mattresses were sagging or that the bed creaks. A recurring issue with the pillows was noted with some guests finding them either too firm or lacking adequate filling and a few even described them as old. There was also mention of cleanliness concerns, such as dirty bedspreads and musty-smelling blankets. Despite these issues, the majority of the feedback leaned towards a positive experience with the hotel's beds, highlighting their overall comfort.
Despite some inconsistencies, Fiesta Inn Cuernavaca is generally praised for its cleanliness. Reviews commend the super clean facilities and well-maintained pools with a good temperature. Many guests found the rooms and overall hotel environment to be both clean and comfortable, adding that the hotel maintains a good atmosphere and provides a sense of safety. The staff also received high marks for their attentiveness and pleasant demeanor, contributing positively to the cleanliness experience.
However, it's important to highlight some recurring issues. Certain reviews pointed out outdated furniture and facilities needing maintenance. Specific problems included dirty bedding, moldy bathrooms, broken and dirty sinks, as well as old, frayed towels. Some guests also mentioned rooms with a lot of humidity and bad odor. Despite these drawbacks, the general cleanliness and location were noted as acceptable, indicating a balanced yet imperfect experience regarding hygiene at the hotel.
At Fiesta Inn Cuernavaca, guests consistently praise the hotel staff for their exceptional service and friendliness. The Front Desk and Restaurant staff, in particular, are commended for their kindness, professionalism and willingness to assist. Visitors appreciate the efficient and friendly attention they receive throughout their stay, describing the staff's treatment as exceptional and exemplary.
Guests have highlighted the team's accommodating nature with employees being polite, respectful and helpful. Despite occasional challenges such as being short-staffed in the restaurant and pool areas, the overall experience is marked by attentive and kind service. The hotel's consistent cleanliness and good condition also contribute to a positive experience for many travelers.
In summary, the staff at Fiesta Inn Cuernavaca are a significant highlight with their helpfulness and warm hospitality making guests’ stays pleasant and memorable.
Fiesta Inn Cuernavaca offers a pleasant pool experience for guests with multiple pools that have received positive feedback for their nice layout and good water temperature, often described as warm and comfortable. Guests particularly appreciate the heated pool and the jacuzzi, which are major highlights, especially for evening relaxation. The pool areas and gardens are noted for their overall attractiveness and cleanliness, contributing to a welcoming environment during both day and night.
However, it's worth noting that there have been occasional issues, such as reports of mold and occasional closures of the pools. Some guests mentioned variability in water temperature with instances of the water being colder than expected. Despite this, the general consensus is that the facilities are well-maintained with good service, although there have been mentions of slow service at times.
Overall, the pool areas contribute positively to the hotel's appeal, making it a favored spot among visitors who enjoy unwinding by the water.
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Location
The hotel is well-regarded for its tranquil and spacious environment, providing a peaceful retreat from the city's hustle and bustle. Many visitors highlighted its closeness to the main highway, ensuring a smooth and straightforward journey to and from the hotel.
Additionally, Fiesta Inn Cuernavaca is valued for its clean facilities, comfortable accommodations and pleasant amenities, including inviting swimming pools and views of the inner garden. The hotel also has easy access to a nearby mall, enhancing its appeal to those looking to combine business with leisure.
Despite being favorably located, some guests noted that a car is necessary to get around as the hotel isn't within walking distance from many points of interest. Nevertheless, the overall sentiment towards the location is positive, making it a recommended choice for a comfortable and conveniently situated stay in Cuernavaca.
Breakfast
However, there are also consistent critiques about the cost of breakfast. Many guests were disappointed that breakfast was not included in the room rate, especially considering the already high prices. Additionally, some felt that the breakfast buffet lacked variety and was overpriced for the quality and options provided. A few reviews pointed out that while the breakfast was good, it was not worth the amount they paid.
In summary, while the breakfast at Fiesta Inn Cuernavaca is praised for its taste and quality, several guests feel that the lack of inclusion in the room rate and the limited variety in the buffet do not justify the price.
Dinner
However, there were notable areas for improvement. Some found the food and beverage service in the pool area to be extremely slow and there were multiple instances where guests reported that they were either not served what they had ordered or that the restaurant did not have what was offered on the menu. Guests also mentioned that the overall quality of the restaurant food could be better with descriptions ranging from mediocre to very poor, especially considering its high cost.
In addition, some specific issues were highlighted such as lackluster New Year's Eve dinner, dry and burnt room service pasta and the food being delivered very slowly. For some, the discrepancy between the food quality and its price led them to seek dining options outside the hotel.
Despite these criticisms, the varied menu at the restaurant and the positive remarks on the food's taste show potential for a satisfying dining experience if the service and quality consistency are improved. The attractive pool and gym areas also contribute to a pleasant overall stay at the hotel.
Rooms
However, it appears that not all rooms meet the same standard. Several guests have reported issues with cleanliness, outdated furniture and maintenance problems such as non-functional air conditioning and unpleasant odors. The views from the rooms have also been criticized and some rooms are described as feeling old and too basic for the price. Additionally, there are amenities like air conditioning and natural ventilation that seem to be problematic in certain rooms.
While the overall stay can be pleasant with comfortable rooms and basic necessities, the consistency in room quality varies and the hotel could benefit from remodeling and better upkeep to enhance the guest experience uniformly.
Beds
Cleanliness
However, it's important to highlight some recurring issues. Certain reviews pointed out outdated furniture and facilities needing maintenance. Specific problems included dirty bedding, moldy bathrooms, broken and dirty sinks, as well as old, frayed towels. Some guests also mentioned rooms with a lot of humidity and bad odor. Despite these drawbacks, the general cleanliness and location were noted as acceptable, indicating a balanced yet imperfect experience regarding hygiene at the hotel.
Staff
Guests have highlighted the team's accommodating nature with employees being polite, respectful and helpful. Despite occasional challenges such as being short-staffed in the restaurant and pool areas, the overall experience is marked by attentive and kind service. The hotel's consistent cleanliness and good condition also contribute to a positive experience for many travelers.
In summary, the staff at Fiesta Inn Cuernavaca are a significant highlight with their helpfulness and warm hospitality making guests’ stays pleasant and memorable.
Pool
However, it's worth noting that there have been occasional issues, such as reports of mold and occasional closures of the pools. Some guests mentioned variability in water temperature with instances of the water being colder than expected. Despite this, the general consensus is that the facilities are well-maintained with good service, although there have been mentions of slow service at times.
Overall, the pool areas contribute positively to the hotel's appeal, making it a favored spot among visitors who enjoy unwinding by the water.
Yes, Fiesta Inn Cuernavaca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Fiesta Inn Cuernavaca.
Yes, Fiesta Inn Cuernavaca welcomes dogs.
No, parking facilities aren't available at Fiesta Inn Cuernavaca.
Yes, Fiesta Inn Cuernavaca has a gym.
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