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Summary of reviewsHotel Argento stands out as an attractive choice for visitors seeking a comfortable and enjoyable stay in Cuernavaca, praised for its prime and central location. The hotel offers immediate access to downtown attractions, numerous restaurants, shopping areas and major highways, making it a convenient base for exploring the city. Guests commend the well-maintained facilities, including clean, spacious rooms and inviting pools set in beautiful gardens, which collectively contribute to a relaxing environment.
The breakfast and dinner options at the hotel receive high praise for their delicious and varied offerings, especially the breakfast buffet available on weekends, which features traditional Mexican dishes and abundant options. Although some guests feel that the breakfast is pricey and occasionally limited on weekdays, the quality and service often justify the cost. Similarly, the dinner experience tends to excel despite some remarks on the slowness and expense of the à la carte menu.
Rooms at Hotel Argento are generally described as spacious, comfortable and very clean with pleasant views and satisfactory amenities like hot water and air conditioning. While the minimal and slightly outdated decor could use some updates and improvements, especially in terms of bed comfort and noise control, most guests find the rooms conducive to a restful stay.
The hotel staff is frequently applauded for their friendliness and attentiveness with guests feeling warmly welcomed and well-cared for. Both the reception staff and restaurant personnel play key roles in enhancing the overall guest experience, despite occasional lapses in service speed.
Hotel Argento’s cleanliness extends beyond the rooms with guests highlighting the super clean pools and well-maintained common areas. The warmly heated pools and lovely garden setting add to the hotel’s appeal, making the pool area a standout feature.
Parking at the hotel is secure and hassle-free with ample spaces and a valet service that further simplifies the experience. The hotel's family-friendly atmosphere is another highlight with well-heated pools, spacious areas for family activities and a general serene ambiance catering to both children and adults.
Even though the gym's equipment needs updating and there are mixed experiences with the Wi-Fi, these factors are minor in comparison to the overall positive reviews. While some room for improvement exists, particularly in terms of gym maintenance and bedding comfort, Hotel Argento successfully provides a welcoming, clean and convenient option for families, tourists and business travelers alike. Show more
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Categories
Family Friendly Hotel
This hotel offers comfortable accommodations and a convenient location for exploring Cuernavaca. It provides a pleasant stay for families seeking to experience the city's attractions.
Hotel near Nightlife Spots
This hotel provides comfortable accommodations and easy access to the nightlife options in Cuernavaca. It offers a relaxing environment with convenient amenities.
Hotel with Swimming Pool
This hotel includes a well-maintained pool area, offering a pleasant space for relaxation. It is located in Cuernavaca's Vista Hermosa district, providing convenient access to local attractions.
Heated Pool Outdoor Pool
Business Hotel
Hotel Argento offers versatile services, beautiful facilities, and excellent service. It is suitable for business travelers seeking comfort and convenience.
Hotel with Parking
This hotel provides parking spaces for guests. The availability of parking enhances the overall guest experience.
Accessible Hotel
This hotel in Cuernavaca is listed as having accessible parking. Upper floors are accessible by elevator.
4-Star Hotel
Hotel Argento provides good value and comfort. It is well-located and offers essential amenities for a pleasant stay.
Hotel with Outdoor Pool
This hotel is listed as having an outdoor pool in the provided list.
Hotel with Heated Pool
Guests can enjoy two consistently warm heated pools, perfect for children and relaxing family time from morning until evening, complemented by a poolside bar.
Boutique-style Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Room Types
Twin RoomThis air-conditioned room features satellite TV, a patio and a private bathroom with a hairdryer.
King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as pool views. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Nestled in a prime spot in Cuernavaca, Hotel Argento shines with an excellent and central location that guests repeatedly praise. With convenient proximity to the city's bustling downtown, restaurants, shopping malls, churches and highways, it ensures guests have easy access to numerous attractions and services. The hotel's central position affords easy parking and good access, making it a comfortable base for exploring.
The overall vibe reflects a well-maintained establishment boasting clean, spacious rooms, beautiful gardens and inviting pools. The staff consistently receive high marks for their attentive service, further enhancing the experience. Guests particularly appreciate the warm pool temperatures and expansive pool area, which seems perfect for a relaxing weekend getaway.
Despite its location on the busy Río Mayo Avenue, guests note that arrival and welcoming are smooth with the surrounding shops adding to the convenience. The harmonious blend of well-kept facilities, excellent staff service and prime location makes Hotel Argento a repeat favorite for visitors seeking comfort and accessibility in Cuernavaca.
Breakfast
Hotel Argento’s breakfast offerings receive high praise from guests with consistent descriptions of "delicious," "varied," and "very good." The breakfast buffet, available mainly on weekends, stands out for its abundant options and excellent flavor, contributing significantly to the positive dining experience. The inclusion of traditional Mexican dishes garners appreciation, adding a local touch to the morning meal.
While the breakfast does seem pricey to some, the quality and variety of the food often justify the cost. Guests commend the food's plentiful nature and excellent service during breakfast with particular appreciation for accommodating staff and the warmth of the restaurant personnel.
However, the experience isn't without its drawbacks. Some guests find the buffet limited on Mondays and there are occasional remarks about the slow service and inconsistency in the quality of dishes. The buffet exclusivity to weekends also left some weekday guests disheartened.
Overall, while there are minor areas for improvement, Hotel Argento’s breakfast generally leaves a strong, positive impression, enticing guests with its flavorful dishes and exceptional service.
Dinner
Hotel Argento offers a delightful dining experience that guests frequently praised for its delicious and varied cuisine. The food quality consistently receives high marks with many guests describing it as very tasty and delicious. The à la carte menu is noted for being well-cooked, though some find it a bit slow and expensive. Despite the occasional complaint about saltiness or cost, the food's overall taste and quality make it highly recommended.
The breakfast buffet particularly stands out, being described as very good, though some find it simple. The restaurant staff generally impress with their attentiveness and friendliness, contributing to a positive dining atmosphere. However, there are remarks about distracted waitresses and slow food delivery times.
While the menu may lack variety for some, the snacks available by the pool and the overall cleanliness of the dining areas add to the pleasant experience. Despite a few criticisms, the excellent food and service ensure that dining at Hotel Argento is a memorable part of the stay.
Rooms
Hotel Argento boasts rooms that guests frequently describe as spacious, comfortable and very clean. Many appreciate the large room sizes and the pleasant views of the garden and pool areas, adding a serene touch to their stay. The decor, while minimal and somewhat outdated, does not seem to detract significantly from the comfort and cleanliness of the rooms.
Amenities like hot water, air conditioning and room service meet basic needs, although some reviews highlight areas for improvement, such as the lack of mini-bars, coffee makers and power connections at desks. Additionally, a few guests reported noise issues from both air conditioning units and nearby streets, which may affect light sleepers.
The furniture and overall maintenance of the rooms receive positive remarks, contributing to a restful experience. However, some find the beds a bit hard and uncomfortable and a minority of rooms don’t meet guests’ expectations in terms of cleanliness and comfort.
Overall, while some updates could enhance the guest experience, the spaciousness and cleanliness of the rooms at Hotel Argento make it a comfortable stay for many.
Beds
Reviews of Hotel Argento's beds suggest a notable area for improvement. Guests commonly mention that the mattresses and pillows tend to be quite hard and uncomfortable with some describing the beds as feeling like stone. Despite a few mentions of comfortable mattresses and pillows, the overwhelming majority indicate that the beds and pillows need significant enhancement. Some guests have pointed out that the beds felt old and noisy and in a few instances, the bed structure seemed unstable. It's clear that while there are sporadic positive comments about bed comfort, the consensus leans heavily towards discomfort, indicating a need for the hotel to upgrade its bedding amenities.
Cleanliness
Hotel Argento has garnered praise for its exceptional cleanliness and well-maintained facilities. Guests consistently describe the hotel as super clean with rooms and common areas always kept spotless. Despite the building's age, the hotel remains in excellent condition with impeccable attention to detail in cleaning. The rooms, from spacious accommodations to bathrooms, are consistently remarked upon for their perfect cleanliness and quick, efficient service.
Visitors also appreciate the clean and inviting pools and the beautifully maintained gardens. The hotel's location, close to shopping areas and the beach, adds to its appeal, making it a convenient choice for travelers. Guests also commend the professional and attentive staff who contribute to the overall positive experience, ensuring comfort and personalized attention during the stay. The combination of cleanliness, friendly service and a central location makes Hotel Argento a reliable and pleasant option for visitors.
Staff
Hotel Argento consistently receives high praise for its staff from guests who have stayed there. Numerous reviews highlight the friendliness and attentiveness of the hotel personnel, emphasizing that guests feel warmly welcomed and well-cared for throughout their stay. The reception staff, in particular, receive accolades for their exceptional helpfulness and kind demeanor.
Whether at the restaurant, dealing with cleaning services or interacting with the waitstaff, guests commend the level of service and attentiveness exhibited. The overall service is described as excellent with staff members going out of their way to address needs promptly and courteously. The friendly atmosphere created by the employees significantly enhances the stay experience, making guests feel comfortable and valued.
Although some guests mentioned occasional slow service, especially during busy periods, the general consensus is that the staff's positive attitude and willingness to assist make up for these lapses. The hotel's customer service is often described as exceptional, characterized by empathetic and respectful interactions.
In summary, the staff at Hotel Argento stand out for their superb customer service, friendliness and attentiveness, contributing significantly to guests' positive experiences at the hotel.
Wi-Fi
Hotel Argento provides a mix of experiences when it comes to Wi-Fi connectivity. Some guests have praised the Wi-Fi, describing it as one of the best and highlighting its excellence in the rooms, particularly for general web browsing and internet activities. Others felt the need for improvement, noting that the Internet can be inconsistent and occasionally complicated. While some found the Wi-Fi to be unstable or shaky, others were satisfied with it for most standard online needs. Overall, the hotel offers a satisfactory Wi-Fi experience for basic browsing, though there is room for enhancement to ensure consistent and reliable coverage for all guests.
Gym
The gym at Hotel Argento presents a mixed picture according to guest reviews. Many visitors note that the gym is well-equipped and meets basic functional requirements, suggesting that it provides the essentials for a workout. Despite its small size, the gym is still considered functional by several guests, indicating it can serve the needs of those looking for a basic fitness session.
However, it's clear that the gym could benefit from some improvements. Concerns have been raised about outdated and broken-down equipment with multiple machines not in working condition. The overall maintenance of the gym is a recurring issue with comments pointing out the need for better upkeep. Some guests even went as far as to describe the gym as being in poor condition and requiring a lot of attention. Nonetheless, a few guests believe that with a little maintenance, the gym could significantly improve.
In summary, while the gym at Hotel Argento satisfies some basic fitness needs and is considered good by some, it clearly requires better maintenance and updating to enhance the guest experience fully.
Pool
Hotel Argento boasts a pool area that has received a plethora of positive remarks from its guests. The pools are consistently noted for their warmth with many reviews highlighting the delightfully warm and heated water, making swimming a pleasant experience regardless of the weather. The temperature-controlled pools ensure comfort, appealing to both children and adults alike.
Cleanliness is another strong point with numerous guests praising the pools as super clean, well-maintained and in excellent condition. These comments reflect the hotel's commitment to providing clean and hygienic swimming facilities.
While the pool's size is occasionally mentioned as small, the spacious feel and thoughtful maintenance seem to generally satisfy guests. The pool area itself is described as lovely, featuring a delightful garden setting that enhances the overall ambiance.
Despite a few mentions of occasional lapses in pool cleanliness and dissatisfaction with the pool service, the overwhelming consensus is that the pool facilities are comfortable, well-kept and highly enjoyable, making them a highlight of any stay at Hotel Argento.
Parking
Hotel Argento offers a reliable and secure parking experience for its guests. It provides a spacious and well-maintained parking facility that is easily accessible and hassle-free. Travelers can enjoy ample parking spaces, including covered and secure options, ensuring peace of mind for those arriving by car. The parking area is notable for its impressive maintenance, contributing to a pleasant stay at the hotel. With 24-hour access, guests can come and go without worrying about their vehicle’s security. Although some found the parking system slightly complicated, overall, the availability and convenience of parking at Hotel Argento receive positive remarks. The addition of a valet service and the courteous manner of the parking attendants further enhance the experience, making the logistics of parking seamless for hotel guests.
Family
Hotel Argento emerges as an ideal destination for families seeking a peaceful and enjoyable retreat. The hotel is praised for its family-oriented ambiance and serene environment, offering a perfect blend of comfort and enjoyment for both children and adults. With well-maintained heated pools that are perfect for kids and spacious, peaceful areas ideal for family activities, guests consistently highlight the hotel's exceptional family-friendly atmosphere.
The establishment isn't overcrowded, allowing families to relax and spend quality time together in a private setting. The staff is noted for their kindness, contributing to the overall pleasant experience. Families have expressed their desire to return, citing memorable experiences and the excellent arrangement of facilities.
The front yard provides a safe and enjoyable space for children, while the general ambiance is described as relaxing and respectful, catering specifically to families. The hotel's cleanliness and thoughtful amenities ensure that every family stay is comfortable and enjoyable.
Overall, Hotel Argento is heralded as a top choice for families looking to unwind with its exceptional dedication to providing a welcoming, child-friendly environment that leaves lasting impressions.
4 Star
Hotel Argento offers a generally good experience, ideal for a weekend getaway in the city. It is regarded as a first-class hotel with luxuries that align well with its four-star rating. The cleanliness and facilities are commendable, making it a very pleasant stay. Many find it a very good and recommendable option, praising its nice, clean environment and the good staff and service. Overall, it provides an excellent experience, although a few noted that it may not fully meet the expectations of a four-star hotel.
Business
Hotel Argento presents a mixed experience for business travelers. The hotel offers several conveniences such as reliable WiFi, ample parking and a business center. Facilities are generally suited for business stays and there are functional conference facilities available. The atmosphere is also conducive for work-related trips.
However, there are areas that might need improvement. The speed and quality of service can be lacking with some guests experiencing delays that could be inconvenient for a tight business schedule. Additionally, the restaurant's slow service could pose an issue for quick meals between meetings. Despite these drawbacks, the hotel maintains a friendly approach toward business travelers, making it a fair choice for brief work-related stays.
Accessible
Hotel Argento offers a generally accessible experience for guests with disabilities, featuring ramps in the reception areas to facilitate easier movement. The property is designed with accessibility in mind, although some of the amenities do not fully meet accessibility standards. While guests can navigate much of the hotel, there are areas where access issues are present, such as the absence of a ramp in the lobby. Additionally, some guests have encountered problems with not being provided with the accessible room they requested. Overall, Hotel Argento is partially accessible, making it suitable for many but not all guests with specific accessibility needs.
Heated Pool
Hotel Argento's heated pool has garnered plenty of positive attention from guests. The pool's warm, temperature-controlled water consistently receives praise, making it a favorite feature among visitors. Many describe the pool as nice, comfortable and very clean, highlighting the superb maintenance standards. The pool area's overall ambiance is well-regarded with guests appreciating the comfortable environment. The consistently warm water temperature enhances the swimming experience, adding to the comfort and enjoyment for guests. Overall, the heated pool at Hotel Argento stands out as a well-maintained, pleasant and highly enjoyable facility.
Outdoor Pool
Hotel Argento boasts an impressive outdoor pool area that garners high praise from its guests. The pools are consistently described as clean, well-maintained and equipped with a pleasing temperature, whether heated or not. This makes them perfect for relaxation and enjoyment. The poolside area itself is commended for its beauty and tranquility, offering a quiet retreat for those looking to unwind. The attentive service from waiters around the pool further enhances the overall experience, adding to the hotel's reputation for high-quality hospitality. The main pool, in particular, stands out for its excellent condition, making a swim here a delightful part of any stay.
Luxury
Hotel Argento offers a luxurious experience with well-maintained and well-kept facilities. The decor is delicate and tasteful, aligning with its four-star status. Guests can enjoy the high-end amenities, including a luxury swimming pool, which adds to the overall sense of opulence. The reception staff is noted for their good service, further enhancing the experience. Some areas and rooms feature luxurious decorations, though a few rooms may have outdated furniture and settings. Limited parking could be an issue for some visitors. Despite the upscale environment, comfort might be compromised by uncomfortable beds and pillows.
Yes, Hotel Argento has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Argento.
No, Hotel Argento doesn't allow dogs.
Yes, parking facilities are available at Hotel Argento.