Premier Hotel and Spa Cullinan

Cullinan -25.67295600, 28.51958000 , 1 Hotel Street Cullinan (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPremier Hotel and Spa Cullinan enjoys an excellent and convenient location, making it perfect for exploring the town and its attractions. Guests appreciate its central position, which provides easy access to the diamond mine and historical village, as well as local restaurants and shops, enhancing their stay with convenience and ease. The hotel's beautiful environment, friendly staff and clean rooms add to its appeal, making it an attractive choice for travelers seeking to experience the charm of Cullinan.

The breakfast experience generally receives positive feedback with many guests praising the food as superb, delicious and hearty. The well-prepared and tasty offerings, along with the friendliness and helpfulness of the restaurant staff, contribute to a satisfactory morning meal. The portions are generous and the breakfast presentation is good, although there are occasional inconsistencies regarding the availability of certain items and service speed.

Dinner at the hotel's restaurant is described as delightful and fresh, offering good value for money with scrumptious dishes such as crumbed chicken wings. The super friendly staff further enhance the dining experience. However, there are occasional complaints about the freshness and quality of certain meals, indicating some inconsistencies.

The rooms at Premier Hotel and Spa Cullinan are appreciated for their cleanliness, spaciousness and comfortable beds and pillows. The Deluxe Suite with its large bathroom, is particularly noted for its comfort. Despite these positive attributes, there are issues that need attention, such as broken blinds, lack of hot water and maintenance concerns like falling door handles and ant infestations. Noise from nearby areas and thin walls can also detract from the overall experience. While some rooms may appear basic and old, they generally offer good value for money due to their cleanliness and comfort.

The hotel's cleanliness is frequently praised with guests highlighting the pristine environment, clean beds and linens and well-maintained facilities. However, there are criticisms regarding stained baths, leaking showers, old towels and ants in the bathrooms, suggesting that certain areas need a deep clean.

The standout feature of Premier Hotel and Spa Cullinan is undoubtedly its staff. The team is consistently described as incredibly friendly, attentive and eager to assist, creating a warm and welcoming atmosphere. Key staff members are commended for their exceptional service, going above and beyond to ensure guests have a comfortable stay. This high level of hospitality significantly enhances the overall guest experience.

While the majority of guests find the bedding comfortable, there are notable concerns about the state of the mattresses and pillows with many suggesting they are old, uncomfortable and in need of replacement. Updating the bedding could significantly improve the comfort levels for future guests.

Overall, Premier Hotel and Spa Cullinan provides a pleasant stay with its excellent location, friendly staff and clean environment. Improvements in maintenance, breakfast consistency and bedding could further elevate guest satisfaction.
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Hotel with Parking
This hotel offers free private parking on-site. Guests have specifically mentioned covered parking with a guard. It is conveniently located in the center of Cullinan.

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Small Hotel

3-Star Hotel

Room Types
Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Boasting a balcony with city views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.

Twin/Double Room The spacious twin/double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. This twin/double room has a carpeted floor, heating, a flat-screen TV with satellite channels and city views.

Double Room Offering free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, a carpeted floor, heating as well as city views. The unit offers 1 bed.

Single Room The single room features a coffee machine.

Guest Reviews
7.8
Good
Location
The Premier Hotel and Spa Cullinan boasts an excellent and convenient location, perfect for exploring the town and its attractions. Its central position allows easy access to the diamond mine and historical village, making it ideal for both relaxation and sightseeing. Visitors appreciate the proximity to local restaurants, shops and the bustling streets of Cullinan, enhancing their stay with convenience and ease. Despite some mixed opinions on certain amenities, the overall sentiment highlights the hotel's beautiful environment, friendly staff and clean rooms. The centrality and accessibility make it an attractive choice for travelers seeking to experience the charm of Cullinan.

Breakfast
Premier Hotel and Spa Cullinan receives mixed feedback on its breakfast offerings, though the majority lean towards the positive. Guests frequently praise the breakfast as excellent with words like superb, delicious and hearty featuring prominently. The food is often well-prepared, tasty and sufficiently filling with a decent variety and good presentation. The friendliness and helpfulness of the restaurant staff are also noted, adding to the overall positive experience.

However, some guests reported inconsistencies, such as the availability of requested items like almond milk and the quality of certain elements like juice. Service speed is another area of concern; some experienced slow service, particularly when there was only one server attending to all clients. Despite these drawbacks, the breakfast generally leaves a good impression with several guests noting the generous portions and the satisfaction of their morning meal. Overall, while there are areas for improvement, the breakfast at Premier Hotel and Spa Cullinan generally meets and sometimes exceeds, guests' expectations.

Dinner
Premier Hotel and Spa Cullinan has received mixed feedback regarding dinner at their restaurant. On the whole, guests found the food to be scrumptious and tasty, often describing dinners as delightful and fresh. The restaurant offers good value for money with several visitors specifically praising dishes like the crumbed chicken wings. The dining experience is further enhanced by super friendly staff, making it an ideal spot for those visiting the nearby mine.

However, some guests expressed dissatisfaction with their dinner, noting instances where the meals, such as fish, were not fresh or did not meet their expectations. In summary, while the Premier Hotel and Spa Cullinan often delivers a delightful dining experience, there are occasional inconsistencies that could affect the overall satisfaction of some diners.

Rooms
Premier Hotel and Spa Cullinan offers a mixed experience when it comes to its rooms. While there are several positive attributes, some issues cannot be ignored. Guests commend the cleanliness of the rooms, mentioning that they are neat, well-maintained and offer comfortable beds and pillows. The rooms' spaciousness, particularly the Deluxe Suite with a large bathroom, adds to the comfort.

However, there are aspects of room maintenance that need attention, such as broken blinds, lack of hot water and falling door handles. Ant infestations and damp smells have also been reported, indicating room upkeep concerns. Noise from the nearby bar and the car park, as well as thin walls, contribute to a less peaceful stay for some guests. While some found the rooms to be basic and old, not matching the advertised pictures, others felt they offered good value for money, especially considering the comfort and cleanliness.

In summary, while the Premier Hotel and Spa Cullinan has rooms that are clean, spacious and comfortable, improvements are needed in maintenance and noise control to elevate the overall guest experience.

Beds
Several guests have provided feedback on the beds at Premier Hotel and Spa Cullinan, highlighting some areas for improvement. The primary issue revolves around the state of the mattresses with many comments noting they are old, uncomfortable and in need of replacement. Some guests mentioned that the mattresses were either too hard, had springs or wires poking or simply felt worn out. There were also concerns about the beds being noisy and the pillows being very old. Despite these issues, a few guests did find their beds to be comfortable, although this appears to be inconsistent. Overall, it appears that an update to the bedding could significantly enhance the comfort levels for future guests.

Cleanliness
Premier Hotel and Spa Cullinan has garnered praise for its overall pristine environment. Guests frequently highlight the cleanliness of the rooms, noting clean beds and linens, well-maintained facilities and even whisper-quiet air conditioning. Several reviews appreciate the cleanliness coupled with good food and friendly staff, making the stay pleasant and inviting.

However, some comments indicate areas needing improvement, particularly pointing out issues such as ants in the bathroom and the need for a deep clean in certain parts of the hotel. The carpets in the rooms and the state of the bathrooms seem to draw the most criticism with mentions of stained baths, leaking showers and old towels.

Despite these concerns, the clean rooms and the friendly, helpful staff stand out as significant positives. The hotel's convenient location near the bustling streets of Cullinan with its variety of restaurants and shops is an added bonus for guests exploring the area.

Staff
At Premier Hotel and Spa Cullinan, the exemplary service provided by the staff consistently stands out. Guests routinely describe the team as incredibly friendly, attentive and eager to assist. The staff's professionalism and hospitality create a welcoming and warm atmosphere that enhances the overall experience. Key team members, including Luyanda and Ellie, have received special commendations for their attentiveness and friendliness. Many reviews highlight staff members going above and beyond to ensure guests feel comfortable, including making room changes at no extra cost and providing outstanding service in the restaurant. Whether at the front desk, security or the bar, guests can expect smiling faces and helpful attitudes from all staff members. The consistent praise for the staff's friendliness and helpfulness makes this hotel a standout choice for those seeking a hospitable and comforting stay.


No, Premier Hotel and Spa Cullinan doesn't have any pool.

Yes, a spa is available at Premier Hotel and Spa Cullinan.

No, Premier Hotel and Spa Cullinan doesn't allow dogs.

Yes, parking facilities are available at Premier Hotel and Spa Cullinan.

No, Premier Hotel and Spa Cullinan doesn't have a gym.

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