Cupertino Hotel
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Summary of reviewsCupertino Hotel garners much appreciation from guests primarily due to its excellent location. Situated conveniently near major freeways and Silicon Valley attractions like Apple Park, the hotel is ideal for both business and leisure travelers. Its proximity to shopping centers, grocery stores, restaurants and gas stations adds convenience, enhancing the overall appeal for visitors.
The breakfast offered receives mixed reviews. Many applaud the variety and the inclusion of hot items such as made-to-order omelets and scrambled eggs, finding it a good value, especially since it’s included in the room rate. However, some guests find the offerings basic and occasionally cold, suggesting that the selection could be more extensive and better maintained.
Happy hour at the hotel is a standout feature with complimentary beer and wine delighting many guests. This evening service is often highlighted as a memorable part of the stay. However, reviews on other dining experiences, particularly dinner, indicate inconsistent quality with some meals arriving cold and a limited range of options available on-site.
The rooms are often praised for their spaciousness, comfort and cleanliness. Guests appreciate the modern amenities, comfortable beds and contemporary decor. While there are occasional maintenance issues like loose hooks or inadequate lighting, these are generally exceptions rather than the norm. Cleanliness is frequently noted in guest rooms, though public areas like carpets and common spaces occasionally receive criticism for being outdated or ill-maintained.
Staff members receive high marks for their friendliness and helpfulness, contributing significantly to guests' positive experiences. Despite some reports of delayed responses or less welcoming interactions, the overall sentiment toward the staff remains very favorable.
Regarding amenities, the wifi is free but receives mixed feedback on speed and reliability. The pool is another well-maintained feature, often praised for its cleanliness and kid-friendly nature, though some guests encounter issues with the temperature and hot tub maintenance.
For families, the hotel provides a comfortable and spacious environment, suitable for family activities. The staff's attentiveness, especially toward children, enhances the overall family-friendly experience.
Guests consistently praise the beds for their comfort, contributing to restful nights. While there are occasional issues with bed frames or mattress quality, the general consensus is favorable.
Despite being marketed as a four-star establishment, there is a notable discrepancy between its advertised status and the actual experience with some guests feeling it falls short in terms of service and certain amenities, particularly when considering the price.
In summary, Cupertino Hotel stands out for its strategic location, spacious and comfortable rooms and attentive staff. While there are areas for improvement, particularly in dining options and cleanliness of common areas, the overall experience is positive for most guests, making it a well-regarded choice, especially for those visiting Silicon Valley.
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The breakfast offered receives mixed reviews. Many applaud the variety and the inclusion of hot items such as made-to-order omelets and scrambled eggs, finding it a good value, especially since it’s included in the room rate. However, some guests find the offerings basic and occasionally cold, suggesting that the selection could be more extensive and better maintained.
Happy hour at the hotel is a standout feature with complimentary beer and wine delighting many guests. This evening service is often highlighted as a memorable part of the stay. However, reviews on other dining experiences, particularly dinner, indicate inconsistent quality with some meals arriving cold and a limited range of options available on-site.
The rooms are often praised for their spaciousness, comfort and cleanliness. Guests appreciate the modern amenities, comfortable beds and contemporary decor. While there are occasional maintenance issues like loose hooks or inadequate lighting, these are generally exceptions rather than the norm. Cleanliness is frequently noted in guest rooms, though public areas like carpets and common spaces occasionally receive criticism for being outdated or ill-maintained.
Staff members receive high marks for their friendliness and helpfulness, contributing significantly to guests' positive experiences. Despite some reports of delayed responses or less welcoming interactions, the overall sentiment toward the staff remains very favorable.
Regarding amenities, the wifi is free but receives mixed feedback on speed and reliability. The pool is another well-maintained feature, often praised for its cleanliness and kid-friendly nature, though some guests encounter issues with the temperature and hot tub maintenance.
For families, the hotel provides a comfortable and spacious environment, suitable for family activities. The staff's attentiveness, especially toward children, enhances the overall family-friendly experience.
Guests consistently praise the beds for their comfort, contributing to restful nights. While there are occasional issues with bed frames or mattress quality, the general consensus is favorable.
Despite being marketed as a four-star establishment, there is a notable discrepancy between its advertised status and the actual experience with some guests feeling it falls short in terms of service and certain amenities, particularly when considering the price.
In summary, Cupertino Hotel stands out for its strategic location, spacious and comfortable rooms and attentive staff. While there are areas for improvement, particularly in dining options and cleanliness of common areas, the overall experience is positive for most guests, making it a well-regarded choice, especially for those visiting Silicon Valley.
Hotel with Rooms With Fireplace
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Cupertino Hotel is highly praised for its superb location, which is a standout feature in numerous guest reviews. The hotel offers easy access to major freeways, making it convenient for travel and providing an excellent base for exploring Silicon Valley, including nearby attractions like Apple Park. Its proximity to shopping centers, grocery stores, restaurants and gas stations adds to its appeal, offering guests a variety of dining and shopping options within a short distance. The area is noted for being quiet and safe, contributing to a comfortable and restful stay. Additionally, the location is advantageous for both business and leisure travelers with guests appreciating its closeness to business hubs and event venues. The availability of on-site parking and the hotel's accessibility make it a practical choice for visitors. Overall, Cupertino Hotel's prime location is a significant asset, frequently highlighted by guests as a key reason for their satisfaction.
The breakfast at Cupertino Hotel has garnered mixed reviews from guests. Many appreciated the variety of options available, noting that the breakfast had something for everyone, including fresh fruit, yogurt, cereal, pastries and even a toaster. Some highlighted the presence of hot items like omelettes made to order and scrambled eggs, which added to the overall positive experience. Several guests remarked that the breakfast was a great start to the day, deeming it plentiful and delicious with many choices.
However, not all guests were satisfied; some felt that the breakfast offerings were basic and not worth the price of the stay. A few described the breakfast as disappointing or even terrible with complaints about items being cold or the selection being depleted by the time they arrived. There were also criticisms regarding the lack of variety, especially in terms of healthy options and instances where breakfast items were not refilled promptly.
Despite these negatives, many guests still found the breakfast to be a good value, especially considering it was included in the room rate. The complimentary nature of the breakfast was frequently mentioned as a positive aspect. Overall, while the breakfast may not exceed every guest's expectations, it seems to provide a satisfactory range of options for most visitors.
Cupertino Hotel offers a notable highlight with its happy hour, which guests repeatedly praised as a fun and enjoyable experience. This complimentary hour, typically held in the evening around 5 to 6 PM, features free beer and wine and adds a delightful touch to the stay. Many guests felt that the happy hour was a significant bonus and even a highlight of their visit.
Despite this enthusiastic reception, there were some mixed feelings about the dining options, particularly concerning dinner. While some reviews mentioned the food at happy hour was nice, the overall dining experience was not consistently positive. A few guests reported issues with the quality of their dinner orders, noting that the meals arrived cold.
The hotel does have a restaurant and bar on-site, providing convenience for those who prefer to dine in. However, some guests noted the lack of lunch and dinner options, which may be disappointing for those who prefer a fuller dining experience without leaving the property.
While happy hour stands out as a key enjoyable feature, diners might want to manage their expectations regarding other meal services at the Cupertino Hotel.
The rooms at Cupertino Hotel are generally praised for their spaciousness, comfort and cleanliness. Numerous guests have highlighted the large size of the rooms and suites, some comparing them to small apartments with separate living and bedroom areas. The rooms are equipped with modern amenities, including large TVs, mini-fridges and well-functioning air conditioning, contributing to a pleasant stay.
Guests have specifically noted the comfort of the beds and the quality of the bedding, making for a restful night's sleep. The clean and tidy appearance of the rooms is often appreciated, along with aesthetically pleasing layouts and contemporary decor. Several guests have found the rooms very quiet, allowing for a relaxing experience, despite a few mentions of occasional noise.
There are minor maintenance issues such as loose hooks and non-functioning light buttons that some guests encountered, but these seem to be exceptions rather than the norm. Some guests have felt that certain rooms could benefit from additional renovations and improved cleanliness. The lighting in some rooms has been described as a bit dark and there’s a mention of inadequate shelving in the shower area.
The hotel's location and value for money are favorable points with some guests enjoying the added perks of a good room rate, including breakfast and smooth check-in processes. However, a few guests found the room rates slightly increased or pricier when not booked directly through the hotel's website.
Overall, the large, well-equipped and aesthetically nice rooms, combined with effective air conditioning and pleasant room temperatures, make Cupertino Hotel a potential choice for those seeking comfortable and sizable accommodations.
Cupertino Hotel's beds receive an overwhelming amount of positive feedback from guests with many highlighting the comfort they provide. Multiple reviews emphasize the beds being extremely comfortable, often noting both the large kingsize options and the super comfy feel. Guests commonly describe themselves as very satisfied with the bed's comfort, considering them some of the most comfortable they've experienced in hotels.
The rooms offer significant comfort overall with plenty of pillows available both on the beds and in the closet, enhancing the sleeping experience. The bedding quality is often praised, as are the clean and spacious beds. Additionally, the availability of king beds provides ample space for a restful night.
However, not all feedback is entirely positive. There are occasional reports of issues such as bed frames being broken, worn-out mattresses and in one instance, a bed that tipped backward. A few guests mentioned beds being soft and lacking support, while others noted firmness that did not match their personal preferences. Despite these sporadic negatives, the general consensus leans favorably towards the beds' comfort and cleanliness, making Cupertino Hotel a reliable option for a cozy stay.
Cupertino Hotel has a mixed reputation when it comes to cleanliness with numerous guests praising certain aspects while pointing out areas that need improvement. Positive feedback highlights that rooms are generally clean and spacious with housekeeping doing a commendable job on daily room cleaning, maintaining clean sheets, linens and towels. Many guests appreciated the bathrooms and the tidiness of furnishings, emphasizing the cleanliness of individual rooms and the efficient room cleaning services. Additionally, some reviews mention that the overall theme of the hotel and parts of the interior, like the lobby, are kept in good order with sanitizers readily available.
However, there are consistent remarks about dirty and outdated carpets, both in private rooms and public areas like stairwells and dining spaces. Some areas, such as elevators and common spaces, have been reported as dirty or in bad condition, detracting from the overall experience. Specific issues like mold, mildew and unpleasant odors in certain parts of the hotel, including back staircases and rooms, were noted. Moreover, some guests found the hotel’s overall cleanliness to be inconsistent with sporadic issues such as hair on sheets, crumbs on desks and used items left behind.
In conclusion, while Cupertino Hotel receives accolades for clean rooms and effective daily housekeeping, there remains a need for attention towards carpet cleanliness, odor management and upkeep of communal areas to enhance guest satisfaction fully.
Guest reviews for Cupertino Hotel consistently highlight the friendly and helpful demeanor of the staff. Many reviewers found the personnel to be accommodating, professional and welcoming. Specific mentions include the front desk staff and cleaning personnel, both of whom contributed to a positive experience for guests.
The front desk staff often received praise for their helpfulness and politeness with particular commendations for their good service during check-in and other interactions. The hotel’s personnel were noted for going the extra mile, such as providing assistance with guests’ needs and making guests feel welcome and well-cared-for through their stay. Reviewers also appreciated the complimentary drinks during happy hour and the attentiveness of the staff during these events.
However, some inconsistencies were noted in the reviews. While the majority of the staff were described as polite and friendly, there were instances where the service quality varied. A few guests mentioned delayed responses to requests, such as for a baby crib and found some staff members uncommunicative or slow to address issues. The front desk occasionally received criticism for not being as welcoming or efficient as expected.
Despite these occasional lapses, the overall sentiment about the staff at Cupertino Hotel remains overwhelmingly positive, making it a key factor in the satisfactory experiences of many guests.
The wifi at the Cupertino Hotel has varying feedback from guests. While the availability of free wifi is consistently highlighted as a positive aspect, numerous guests encountered issues with the speed and stability of the connection. Several reviews mentioned that the wifi was slow or went out frequently, though some guests found the wifi speed to be very fast. Overall, the reliability of the connection seems to fluctuate, but the inclusion of free wifi is a notable perk. The hotel staff's attentiveness and responsiveness also add a positive touch to the overall experience, potentially mitigating some of the frustrations with the wifi.
The pool at Cupertino Hotel garnered diverse feedback from guests, but overall, it received praise for its cleanliness and appeal. Many visitors noted that the pool was consistently clean and well-maintained with some describing it as beautiful and amazing. The heated nature of the pool was a highlight, providing a refreshing experience for many who enjoyed the warm waters. Guests also appreciated the spacious design of the pool area, which was visually pleasing and particularly stunning at night.
Families found the pool to be kid-friendly, contributing to an enjoyable experience for children. Despite these positives, there were some reported issues such as the pool being too cold at times and instances where maintenance was needed, especially for the hot tub, which was occasionally out of order. The pool garden received mixed reviews with some noting it needed better upkeep.
In summary, while there were sporadic concerns about temperature and maintenance, the general consensus was that the pool at Cupertino Hotel was a significant asset, enhancing the overall guest experience with its cleanliness, warmth and inviting ambience.
Cupertino Hotel emerges as an ideal destination for families seeking a comfortable and welcoming environment. The rooms are well-kept, spacious and inviting, making them perfect for a family stay. Guests repeatedly appreciated the hotel's family-friendly atmosphere, noting how it provided plenty of space and tables for family activities, despite the absence of specific family-oriented activities.
The staff were frequently highlighted for their helpfulness and care with many going above and beyond by providing extra towels for the kids. Although there was an isolated incident involving rude night staff, the overall sentiment revealed that families felt very welcome and well-treated during their stay. The hotel's location is also noted as a significant advantage, adding to its appeal as a go-to family-friendly lodging option.
The Cupertino Hotel finds itself in the middle ground when evaluated against the coveted four-star standard. While the establishment boasts a four-star look, it often falls short on service and pricing, leaving guests feeling they received a two-star experience for a four-star price. The location of the hotel garners praise for being superb, yet the facilities like old carpeting detract from this positive aspect. Users consistently note a discrepancy between the advertised status of the hotel and the reality of their stay, suggesting that the Cupertino Hotel does not align with traditional four-star hotel expectations.
Cupertino Hotel proves to be a suitable choice for business travelers, thanks to its advantageous location near offices and its convenient facilities that cater to work requirements. The hotel is recognized for providing good value while maintaining cleanliness. It offers a range of amenities geared towards business needs, making it an ideal option for business-related stays. Despite minor drawbacks like a shortage of coffee cups in rooms and hard-to-locate ice machines, the overall services align well with business travelers' expectations.
The Cupertino Hotel features a luxurious outdoor pool situated in the courtyard, surrounded by climbing vines, creating a picturesque setting. Guests have praised the clean, saltwater pool and the heated option, enhancing their experience. The pool area, along with the accompanying spa and jacuzzi, has been highlighted as a particularly enjoyable aspect of the hotel stay, providing a relaxing retreat. Additionally, the pool's central location within the courtyard adds to its appeal, making it a standout amenity.
Cupertino Hotel is frequently praised for its luxurious facilities and amenities, creating a distinctly upscale experience. The ambiance is described as romantic and classy with superior quality evident throughout the establishment. Guests consistently note the luxurious feel of the hotel, enhanced by high-quality linens and opulent carpets. The presence of luxury bath products and a serene pool in the center of the hotel further contributes to a restful and lavish atmosphere. Overall, the hotel exudes a luxurious ambiance, making it a standout choice for those seeking a premium experience.
Cupertino Hotel stands out for its romantic and relaxing atmosphere, making it an ideal spot for couples seeking a memorable stay. Guests frequently noted the romantic ambiance throughout the hotel with rooms designed to enhance this feeling. The aesthetics of the rooms were particularly appreciated with one guest highlighting their romantic setting for a birthday celebration. Additionally, the happy hour provided a wide variety of food items, adding to the overall pleasant experience. While specific romantic experiences were not detailed, the general consensus suggests that Cupertino Hotel offers a lovely ambiance conducive to romantic stays.
Cupertino Hotel offers dog-friendly accommodations, allowing guests to bring their canine companions along for their stay. The hotel features designated pet rooms and has welcoming policies for dogs. Guests have noted they could bring their pets, contributing to an overall pet-friendly environment. However, there are mixed impressions regarding pet-specific services, as some guests reported an absence of direct mentions or visible features for dog-friendliness during their stay. Note that experiences may vary with some visitors not encountering any pets or specific services catering to dogs.
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Location
Breakfast
However, not all guests were satisfied; some felt that the breakfast offerings were basic and not worth the price of the stay. A few described the breakfast as disappointing or even terrible with complaints about items being cold or the selection being depleted by the time they arrived. There were also criticisms regarding the lack of variety, especially in terms of healthy options and instances where breakfast items were not refilled promptly.
Despite these negatives, many guests still found the breakfast to be a good value, especially considering it was included in the room rate. The complimentary nature of the breakfast was frequently mentioned as a positive aspect. Overall, while the breakfast may not exceed every guest's expectations, it seems to provide a satisfactory range of options for most visitors.
Dinner
Despite this enthusiastic reception, there were some mixed feelings about the dining options, particularly concerning dinner. While some reviews mentioned the food at happy hour was nice, the overall dining experience was not consistently positive. A few guests reported issues with the quality of their dinner orders, noting that the meals arrived cold.
The hotel does have a restaurant and bar on-site, providing convenience for those who prefer to dine in. However, some guests noted the lack of lunch and dinner options, which may be disappointing for those who prefer a fuller dining experience without leaving the property.
While happy hour stands out as a key enjoyable feature, diners might want to manage their expectations regarding other meal services at the Cupertino Hotel.
Rooms
Guests have specifically noted the comfort of the beds and the quality of the bedding, making for a restful night's sleep. The clean and tidy appearance of the rooms is often appreciated, along with aesthetically pleasing layouts and contemporary decor. Several guests have found the rooms very quiet, allowing for a relaxing experience, despite a few mentions of occasional noise.
There are minor maintenance issues such as loose hooks and non-functioning light buttons that some guests encountered, but these seem to be exceptions rather than the norm. Some guests have felt that certain rooms could benefit from additional renovations and improved cleanliness. The lighting in some rooms has been described as a bit dark and there’s a mention of inadequate shelving in the shower area.
The hotel's location and value for money are favorable points with some guests enjoying the added perks of a good room rate, including breakfast and smooth check-in processes. However, a few guests found the room rates slightly increased or pricier when not booked directly through the hotel's website.
Overall, the large, well-equipped and aesthetically nice rooms, combined with effective air conditioning and pleasant room temperatures, make Cupertino Hotel a potential choice for those seeking comfortable and sizable accommodations.
Beds
The rooms offer significant comfort overall with plenty of pillows available both on the beds and in the closet, enhancing the sleeping experience. The bedding quality is often praised, as are the clean and spacious beds. Additionally, the availability of king beds provides ample space for a restful night.
However, not all feedback is entirely positive. There are occasional reports of issues such as bed frames being broken, worn-out mattresses and in one instance, a bed that tipped backward. A few guests mentioned beds being soft and lacking support, while others noted firmness that did not match their personal preferences. Despite these sporadic negatives, the general consensus leans favorably towards the beds' comfort and cleanliness, making Cupertino Hotel a reliable option for a cozy stay.
Cleanliness
However, there are consistent remarks about dirty and outdated carpets, both in private rooms and public areas like stairwells and dining spaces. Some areas, such as elevators and common spaces, have been reported as dirty or in bad condition, detracting from the overall experience. Specific issues like mold, mildew and unpleasant odors in certain parts of the hotel, including back staircases and rooms, were noted. Moreover, some guests found the hotel’s overall cleanliness to be inconsistent with sporadic issues such as hair on sheets, crumbs on desks and used items left behind.
In conclusion, while Cupertino Hotel receives accolades for clean rooms and effective daily housekeeping, there remains a need for attention towards carpet cleanliness, odor management and upkeep of communal areas to enhance guest satisfaction fully.
Staff
The front desk staff often received praise for their helpfulness and politeness with particular commendations for their good service during check-in and other interactions. The hotel’s personnel were noted for going the extra mile, such as providing assistance with guests’ needs and making guests feel welcome and well-cared-for through their stay. Reviewers also appreciated the complimentary drinks during happy hour and the attentiveness of the staff during these events.
However, some inconsistencies were noted in the reviews. While the majority of the staff were described as polite and friendly, there were instances where the service quality varied. A few guests mentioned delayed responses to requests, such as for a baby crib and found some staff members uncommunicative or slow to address issues. The front desk occasionally received criticism for not being as welcoming or efficient as expected.
Despite these occasional lapses, the overall sentiment about the staff at Cupertino Hotel remains overwhelmingly positive, making it a key factor in the satisfactory experiences of many guests.
Wi-Fi
Pool
Families found the pool to be kid-friendly, contributing to an enjoyable experience for children. Despite these positives, there were some reported issues such as the pool being too cold at times and instances where maintenance was needed, especially for the hot tub, which was occasionally out of order. The pool garden received mixed reviews with some noting it needed better upkeep.
In summary, while there were sporadic concerns about temperature and maintenance, the general consensus was that the pool at Cupertino Hotel was a significant asset, enhancing the overall guest experience with its cleanliness, warmth and inviting ambience.
Family
The staff were frequently highlighted for their helpfulness and care with many going above and beyond by providing extra towels for the kids. Although there was an isolated incident involving rude night staff, the overall sentiment revealed that families felt very welcome and well-treated during their stay. The hotel's location is also noted as a significant advantage, adding to its appeal as a go-to family-friendly lodging option.
4 Star
Business
Outdoor Pool
Luxury
Romantic
Dog Friendly
Yes, Cupertino Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cupertino Hotel.
Yes, Cupertino Hotel welcomes dogs.
No, parking facilities aren't available at Cupertino Hotel.
No, Cupertino Hotel doesn't have a gym.
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