City Suites - Taoyuan Gateway
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Summary of reviewsCity Suites - Taoyuan Gateway garners widespread positive feedback for its convenience, cleanliness, service and breakfast offerings, making it a favored choice for travelers, especially those in transit.
Located strategically close to Taoyuan Airport and just a 10-minute walk from the Da Yuan MRT station, the hotel provides easy and efficient access to both the airport and public transportation. This makes it incredibly useful for guests with early departures or late arrivals. Additionally, its proximity to the Main train/metro station ensures stress-free commuting around Taipei.
The breakfast at City Suites is highly praised for its variety, offering both Taiwanese and Western dishes in an abundant buffet style. Guests appreciate the hearty and delicious breakfast with convenient takeout options for early travelers. Although there is some room for improvement in diversity and quality, particularly for packed breakfasts, the overall satisfaction with the breakfast remains high.
The dinner buffet is also considered positive, offering a broad selection of dishes at a reasonable price and the in-house restaurant stays open until midnight, providing a viable option for late-night dining. Some guests feel that the variety and quality of food could improve, especially vegetarian and continental options, but the affordability and convenience are well-appreciated.
In terms of accommodations, guests frequently highlight the cleanliness, comfort and spaciousness of the rooms. The hotel’s staff is often commended for their friendliness, efficiency and helpfulness, particularly with early taxi arrangements and addressing special needs. However, a few issues such as noise levels, certain rooms lacking natural light, musty smells and occasional maintenance concerns like dim lighting were noted.
The hotel’s overall cleanliness is very well-regarded with special mention of clean bathrooms and well-kept rooms. Although minor issues like under-the-bed cleaning and occasional odors are reported, the high standards of cleanliness are frequently emphasized.
Furthermore, City Suites offers solid wifi connectivity, although there are sporadic reports of weak or slow signals. Parking is highlighted as hassle-free with plenty of spaces available for guests, making it convenient for those arriving by car.
Families find the hotel accommodating with spacious and clean rooms, ample amenities and thoughtful touches like baby cots and child-specific items. However, the hotel might not be ideal for families with a lot of luggage.
Beds at the hotel receive positive feedback for their comfort and spaciousness, especially the king-sized and large double beds. While some guests find the beds too firm or too soft and note issues with flat pillows, the general sentiment is favorable regarding sleep quality.
Overall, City Suites - Taoyuan Gateway maintains its reputation as a solid four-star hotel, providing an advantageous location, comfortable accommodations, clean facilities and excellent service, making it an attractive option for both transit and family travelers.
Categories
Located strategically close to Taoyuan Airport and just a 10-minute walk from the Da Yuan MRT station, the hotel provides easy and efficient access to both the airport and public transportation. This makes it incredibly useful for guests with early departures or late arrivals. Additionally, its proximity to the Main train/metro station ensures stress-free commuting around Taipei.
The breakfast at City Suites is highly praised for its variety, offering both Taiwanese and Western dishes in an abundant buffet style. Guests appreciate the hearty and delicious breakfast with convenient takeout options for early travelers. Although there is some room for improvement in diversity and quality, particularly for packed breakfasts, the overall satisfaction with the breakfast remains high.
The dinner buffet is also considered positive, offering a broad selection of dishes at a reasonable price and the in-house restaurant stays open until midnight, providing a viable option for late-night dining. Some guests feel that the variety and quality of food could improve, especially vegetarian and continental options, but the affordability and convenience are well-appreciated.
In terms of accommodations, guests frequently highlight the cleanliness, comfort and spaciousness of the rooms. The hotel’s staff is often commended for their friendliness, efficiency and helpfulness, particularly with early taxi arrangements and addressing special needs. However, a few issues such as noise levels, certain rooms lacking natural light, musty smells and occasional maintenance concerns like dim lighting were noted.
The hotel’s overall cleanliness is very well-regarded with special mention of clean bathrooms and well-kept rooms. Although minor issues like under-the-bed cleaning and occasional odors are reported, the high standards of cleanliness are frequently emphasized.
Furthermore, City Suites offers solid wifi connectivity, although there are sporadic reports of weak or slow signals. Parking is highlighted as hassle-free with plenty of spaces available for guests, making it convenient for those arriving by car.
Families find the hotel accommodating with spacious and clean rooms, ample amenities and thoughtful touches like baby cots and child-specific items. However, the hotel might not be ideal for families with a lot of luggage.
Beds at the hotel receive positive feedback for their comfort and spaciousness, especially the king-sized and large double beds. While some guests find the beds too firm or too soft and note issues with flat pillows, the general sentiment is favorable regarding sleep quality.
Overall, City Suites - Taoyuan Gateway maintains its reputation as a solid four-star hotel, providing an advantageous location, comfortable accommodations, clean facilities and excellent service, making it an attractive option for both transit and family travelers.
Family Friendly Hotel
City Suites hotels typically offer apartment-style accommodations, which can be ideal for families needing more space and kitchen facilities. The 'Gateway' location suggests convenient access to transportation.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
4-Star Hotel
About City Suites - Taoyuan Gateway
License: 182
Guest Reviews
Location
Guests often remark on the hotel's excellent proximity to essential transit points, such as the Main train/metro station, which makes commuting straightforward and stress-free. This convenience is particularly advantageous for those needing quick airport transfers or who are looking to explore the city with minimal hassle.
Beyond its strategic location, the hotel earns praise for its spacious and clean rooms, alongside a variety of breakfast options that ensure a good start to the day. While the rooms are comfortable and adequately appointed, some guests have noted that the surrounding area can feel relatively remote and the walk from the MRT station, especially at night, might be less traveler-friendly due to ongoing construction.
Staff service at the hotel is frequently highlighted with guests appreciating the helpfulness and efficiency in arranging taxis and other logistics, especially for early departures. This attention to detail, combined with the hotel's clean environment and cost-effective accommodations, makes it a solid choice for transit travelers.
Overall, City Suites - Taoyuan Gateway stands out for its unbeatable location near Taoyuan Airport and the Da Yuan MRT station, making it a practical and hassle-free option for travelers looking for convenient lodging with easy airport access.
Breakfast
For those with early flights, the hotel efficiently prepares packed breakfasts, a thoughtful feature that receives praise for its convenience and adequacy. While most reviews are favorable, describing the breakfast as very good or even excellent, a few note that the breakfast could be improved in terms of diversity and taste, particularly for Western options. Some guests find the breakfast simple yet fulfilling, whereas others feel it could benefit from more variety and better quality, especially for takeout versions.
Overall, the hotel’s breakfast is seen as a strong point with guests appreciating the range of options, the quality of food and the convenience provided for early travelers. While there is room for improvement in some areas, the positive feedback outweighs the negatives, making it a commendable aspect of the stay at City Suites - Taoyuan Gateway.
Dinner
While several guests praise the taste and value of the dinner buffet, others feel that the quality could improve, citing occasionally cold food and limited variety. The restaurant staff has received mixed reviews with some patrons noting issues such as lack of face masks and noise. For those not inclined to the buffet or in a rush, food delivery to the hotel is also a practical alternative and vending machines in the lobby offer quick snack solutions.
Overall, the evening dining experience at City Suites - Taoyuan Gateway is generally positive for its affordability and convenience, though there is room for improvement in food quality and variety.
Rooms
Despite the positive attributes, several issues were noted. Some rooms are described as small, dark or lacking windows, which may not suit guests who prefer more natural light and space. Noise levels can be inconsistent, as soundproofing varies between rooms with some being quite noisy while others remain quiet. Additionally, some rooms suffer from a musty or smoky smell and the hotel decor overall is seen as dated and in need of refreshing.
Functional aspects like clean and well-equipped bathrooms, comfortable beds and sufficient space for luggage are often highlighted. However, occasional maintenance issues such as dim lighting, worn towels and inconsistent room temperatures were reported. Despite these drawbacks, the rooms are deemed good value, especially for short stays and transit purposes, offering a comfortable and clean environment.
Beds
However, some guests noted issues with bed firmness, stating that the beds can be on the harder side or too soft and some described the mattresses as too firm or too soft. Flat pillows are a recurring complaint with many finding them uncomfortable and too soft, causing a less than optimal sleep experience for some. Furthermore, there are mentions of beds being formed by joining two single beds, which can disturb sleep if one person turns over. Despite these issues, the overall sentiment points to comfortable beds as a strong point for this hotel.
Cleanliness
However, there are occasional concerns about certain areas. Some complaints mention a smell of smoke and mustiness in the rooms, as well as isolated issues like slippery bathtubs, stained quilts and bed sheets or dusty furniture. In particular, under-the-bed cleaning could use improvement and there are occasional unpleasant odors, possibly due to the air conditioning. Despite these minor drawbacks, the hotel's cleanliness standards are generally well-regarded with many guests emphasizing the neat and well-kept nature of both rooms and communal areas.
Staff
Wi-Fi
Parking
Family
The family-friendly features extend to quad rooms and the availability of a family-sized suite, making it comfortable for a family of four. Parents appreciate the large, clean beds and the option of merging beds for added convenience. Kids enjoy watching airplanes and trains from the hotel, adding an element of excitement to their stay.
While the breakfast buffet might have limited space and some amenities might not always be adequately provided for four people, the overall experience tends to be positive. The hotel offers breakfast boxes for early flights, which is a thoughtful touch for families with tight schedules. Parking is also convenient, adding to the ease of travel.
Additional perks include small yet considerate touches like child-specific items such as small chairs and water ladles for bath time, cookies and drinks in family rooms and immediate assistance when minor mishaps occur. While the hotel design is attractive and the establishment maintains a quiet ambiance, some guests note that it's not ideal for a family of four with a lot of luggage and that the bathtub might be challenging to use for younger children or elderly family members.
Overall, City Suites - Taoyuan Gateway provides a comfortable, accommodating environment for families, making it a good choice for those traveling with children.
4 Star
Guests highlight the friendly and helpful staff, contributing to the overall positive experience. Noteworthy is the convenience of organized taxis and take-away breakfasts for travelers on the move. The diverse breakfast buffet and fantastic restaurant receive commendations, adding to the hotel's appeal.
General facilities like the gym and pool are appreciated, alongside a parking lot that enhances accessibility. Despite some mixed opinions on the rating, many reviews suggest that the hotel meets and surpasses four-star expectations, particularly in terms of location and service quality. It's noted as a perfect option for short business stays or as a comfortable transit stop, offering good value despite slightly higher rates.
Overall, City Suites - Taoyuan Gateway stands out for its exceptional cleanliness, spacious and comfortable rooms and efficient service, making it a recommended choice for travelers needing convenient access to the airport or highway.
Business
The hotel provides spacious and comfortable rooms that are well-suited for preparing for business engagements. Essential amenities such as working desks and soundproofing offer a quiet environment conducive to productivity. While the WiFi can occasionally be slow, the overall atmosphere supports efficient work.
Friendly and enthusiastic staff are another highlight, known for their helpfulness in arranging early taxis and maintaining a patient and positive attitude. Though the breakfast area can get crowded, the service remains efficient, making it easier for business travelers to stick to their schedules.
Cleanliness and convenience are consistent themes in guest feedback, further adding to its appeal as a reliable business hotel. Though the amenities might not be overly luxurious, they meet standard business travel needs effectively. For those looking for functional accommodations that cater specifically to business requirements, City Suites - Taoyuan Gateway offers excellent value and practicality.
No, City Suites - Taoyuan Gateway doesn't have any pool.
No, a spa isn't available at City Suites - Taoyuan Gateway.
No, City Suites - Taoyuan Gateway doesn't allow dogs.
Yes, parking facilities are available at City Suites - Taoyuan Gateway.
No, City Suites - Taoyuan Gateway doesn't have a gym.
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