Deal, 186 London Road51.218352,1.386183(Show on Map)
9.0
Excellent
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Sutherland House is a well-regarded destination offering a peaceful and convenient location for travelers visiting Deal and its surrounding attractions. Situated in a quiet residential area, it provides a serene retreat while still allowing easy access to local highlights like Deal Seafront, High Street, and Deal Castle. This advantageous location, combined with ample on-site parking and proximity to the ferry terminal, makes it ideal for both leisure and practical connectivity.
Guests are consistently impressed by the breakfast experience at Sutherland House, which boasts a variety of options to suit different tastes and preferences. The quality and freshness of the ingredients, along with generous portions, contribute to a memorable and leisurely morning meal. The dining ambiance and attentive service further enhance this superb offering, making breakfast a cherished part of the stay.
The rooms at Sutherland House receive high praise for their cleanliness, comfort, and welcoming atmosphere. Well-appointed with all necessary amenities, they provide a restful environment, particularly noted for comfortable beds and spacious bathrooms. Despite minor observations regarding room size and decor, the overall charm and cleanliness of the accommodations ensure a delightful retreat for visitors.
Staff at Sutherland House are celebrated for their warmth and hospitality, with the hostess, Mary, often singled out for her excellent care. The friendly and accommodating nature of the staff guarantees that all guest needs are met, contributing to a welcoming and pleasant experience throughout the stay. Their attention to detail and supportive presence enhance the hotel's inviting ambiance.
Parking facilities are another strong point, with guests appreciating the large and convenient parking area that adds practicality to the hotel's location. The stress-free parking arrangement is a notable advantage, facilitating easy access and further enhancing the restful experience.
Overall, Sutherland House stands out for its comfortable beds, sparkling cleanliness, outstanding breakfast, and exceptional staff, making it an ideal choice for travelers seeking a relaxing and rejuvenating stay.
Categories
Dog Friendly
Sutherland House is a dog-friendly hotel with a garden. It provides a comfortable environment for guests and their pets.
Parking
Considered a top hotel with parking in Deal, Kent.
Adult Only
This bed and breakfast provides a comfortable and intimate setting, perfect for adults seeking a quiet and relaxing getaway. The property’s focus on comfort and personalized service ensures a pleasant and undisturbed stay.
Luxury
Sustainability Journey
Cheap
Small
5 Star
Room Types
Superior Twin RoomThis twin room's special feature is the fireplace. Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Superior Double Room
This room doesn't accept pets.
Guest Reviews
9.0
Excellent
Review Summaries
Location
Sutherland House enjoys a favorable location for travelers wanting to explore Deal and its surrounding attractions. Situated in a quiet residential area, it offers a peaceful retreat, allowing guests to rest well. The hotel is conveniently positioned for exploring local highlights like Deal Seafront, High Street, and Deal Castle, all within a 15 to 20-minute walk. While slightly distanced from the town's bustling center, guests find the walk pleasant and appreciate the peaceful setting. Ample parking is available on-site, and the property serves as a good base for venturing to nearby attractions such as Walmer and Dover Castle. The proximity to the ferry terminal adds to its appeal for travelers. Some guests note the nearby busy road can be a bit noisy, yet overall, the location is ideal for both leisure and practical connectivity.
Breakfast
Sutherland House offers a breakfast experience that consistently impresses guests with its variety and quality. The morning meal is often described as excellent, fabulous, and sensational, indicating a high standard of culinary delight. Guests appreciate the plentiful servings and the breakfast's leisurely pace, which allows for enjoyment without the rush. Fresh ingredients, such as quality bacon and sausage, support the commendations for deliciously cooked dishes that cater to different tastes.
An extensive choice of breakfast options ensures that guests can find something to their liking, with dishes prepared according to individual wishes. The breakfast ambiance is enhanced by unlimited coffee and the option of fresh coffee directly in the room, an appreciated touch for morning relaxation. The dining room service is frequently praised for being first-class, featuring attentive and helpful staff who are eager to accommodate guests' needs.
Beyond just a meal, breakfast at Sutherland House is a pleasant, fulfilling experience that combines great taste, generous portions, and exceptional service, making it a memorable part of any guest's stay.
Rooms
Sutherland House offers a comfortable and inviting experience for its guests. The rooms are consistently praised for being very clean and well-appointed, providing all necessary amenities for a pleasant stay. Many note the spacious bathrooms, which often feature lovely and sunny designs. While some found their rooms a bit small or old-fashioned, the overall ambiance is one of comfort with a touch of charm. The beds are highlighted for their comfort, allowing guests to rest peacefully. Rooms are stylishly furnished, often with attention to detail that enhances relaxation. The spaciousness of several rooms, particularly the twin rooms, is a significant advantage, offering ample room for luggage and movement. Despite a few minor issues, such as room size and outdated decor, the overall consensus is that Sutherland House provides a charming, clean, and comfortable retreat for travelers.
Beds
Sutherland House has garnered considerable praise for the quality and comfort of its beds, frequently described as exceptionally comfortable and cozy. Many guests emphasize the fact that they felt welcomed by the inviting comfort of the well-maintained mattresses and spotless linen, often noting that they experienced wonderful sleep. Words like "extremely comfy," "excellent," and "super comfortable" highlight the superior standard of bedding provided, contributing to peaceful and restful nights. Though one review notes that a two-person bed was on the narrow side, the overwhelmingly positive sentiment reflects a consistent experience of comfort across most stays, making Sutherland House a desirable destination for travelers seeking relaxation and rejuvenation.
Cleanliness
Sutherland House consistently impresses guests with its impeccable cleanliness and charming ambiance. Visitors frequently note the spotless condition of the hotel, emphasizing the super-clean rooms equipped with all necessary amenities. Beyond its cleanliness, the property is described as beautiful, offering a welcoming atmosphere that combines character with comfort. The rooms and beds are repeatedly praised for their comfort, providing a restful stay paired with a lovely breakfast and attentive service. Many reviews highlight the hotel's cleanliness, complimenting the tidy environment and well-maintained facilities. Guests appreciate the friendly and helpful staff, contributing to a very positive experience overall. Sutherland House stands out as a sparkling clean destination, making it an ideal choice for those seeking a pristine and comfortable stay.
Staff
At Sutherland House, the staff stand out for their exceptional warmth and hospitality, creating a welcoming atmosphere that makes guests feel right at home. Mary, the hostess, is frequently praised for her excellent hosting skills, ensuring every visitor receives a friendly greeting and attentive care. The staff and owners, described as incredibly friendly, are consistently accommodating and always ready to assist, making sure all needs are met during the stay. Their attention to detail and helpful attitudes contribute to the hotel's inviting and friendly ambiance. Guests highlight the charming and attentive nature of the team, who ensure that every aspect of the stay is comfortable and pleasant, from the cleanliness of the rooms to the availability of numerous facilities. Whether it's a kind welcome upon arrival or thoughtful assistance during the visit, the staff at Sutherland House provide an exceptional experience that enhances the overall charm of this delightful accommodation.
Parking
Sutherland House is praised for its excellent parking facilities, offering guests a large and convenient parking area. The on-site parking is consistently highlighted as ample and stress-free, providing easy access and enhancing the stay with its practicality. Guests appreciate the free, off-road parking, which adds a significant advantage to the hotel's quiet location. The availability of private parking to the side of the property is particularly valued, indicating the thoughtful consideration given to guests' needs. Overall, the parking situation at Sutherland House is a significant positive aspect, contributing to a restful and hassle-free experience for visitors.
FAQ
No, Sutherland House doesn't have any pool.
No, a spa isn't available at Sutherland House.
Yes, Sutherland House welcomes dogs.
Yes, parking facilities are available at Sutherland House.
