Dedham, Stratford Road51.96015,0.974638(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Milsoms offers a serene retreat nestled in a scenic countryside, just by the enchanting Dedham Vale and the Stour Valley, providing a peaceful escape with easy accessibility via the A12. The beautiful property, surrounded by lovely grounds and an appealing outdoor area, consistently delights visitors.
Guests frequently highlight the exceptional breakfast experience, praising both the quality and variety of the offerings. Fresh produce, well-presented dishes and the option to dine al fresco contribute to a delightful start to the day. The hotel’s dinner service also enjoys high praise with guests enjoying delicious and beautifully presented meals in a relaxed, comfortable setting. The quality of the food and the serene backdrop create a pleasant dining environment, although some felt the dinner to be slightly overpriced with room for improvement in service speed.
The rooms at Milsoms are often described as comfortable, clean and beautifully decorated, featuring modern décor and ample amenities. Despite some mentions of smaller room sizes and occasional noise, the overall satisfaction is high with guests appreciating conveniences like air conditioning and good-quality showers. A few room conditions and cleanliness issues have been noted, suggesting areas for improvement.
The hotel excels in its staff performance with numerous guests commending the team for their friendliness, attentiveness and helpful service. The welcoming and accommodating demeanor of the reception team and the attentiveness of the wait staff significantly enhance the guest experience, fostering a pleasant atmosphere throughout the stay.
While cleanliness standards receive mixed feedback with some rooms meeting expectations and others falling short, the general sentiment about Milsoms remains highly favorable. The comfortable beds, despite a few isolated issues, largely contribute to a restful night's sleep.
In summary, Milsoms stands out as a favored destination owing to its stunning location, excellent food, comfortable rooms and especially the superb service provided by its attentive staff.
Categories
Accessible
Milsoms provides two allotted disabled parking bays and a ramp to the front door. The restaurant, bar, private dining room, and lounge are all located on the ground floor with no steps. They also have disabled toilet facilities and a designated ground floor bedroom with disabled facilities.
Small
Located in Dedham, this hotel is known for its stylish rooms and excellent dining options. Provides a blend of modern amenities and a relaxed atmosphere, making it a great choice for a charming retreat.
EV charging stations
This hotel is part of the Milsom Hotels & Restaurants Group which has installed new dedicated EV charging spaces at their properties.
Family
Dog Friendly
Business
4 Star
Room Types
Superior Double RoomWith free WiFi, this air-conditioned room offers a flat-screen TV and tea and coffee making facilities. Free soft drinks are provided in the mini-bar. The en-suite bathroom has complimentary toiletries.
Deluxe Double RoomWith free WiFi, this room offers a flat-screen TV and tea and coffee making facilities. Free soft drinks are provided in the mini-bar. The en-suite bathroom has complimentary toiletries.
Double RoomWith free WiFi, this room offers a flat-screen TV and tea and coffee making facilities. Free soft drinks are provided in the mini-bar. The en-suite bathroom has complimentary toiletries.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Milsoms boasts an enviable location that captivates guests with its beautiful setting and stunning property. Surrounded by gorgeous countryside and near the scenic river, visitors appreciate the peaceful, rural escape from the city noise. Conveniently situated near the A12 and perfectly positioned for exploring Dedham Vale and the Stour Valley, this hotel offers excellent accessibility for nature enthusiasts and those looking to unwind. The lovely grounds and the appealing outside area contribute to the relaxing atmosphere. Guests consistently highlight the superb location, lovely building and excellent food, making Milsoms a favored destination for a serene retreat in beautiful surroundings.
Breakfast
Milsoms consistently receives praise for its breakfast offerings, highlighted for both variety and quality. Guests frequently describe the breakfast as "excellent," "superb," and "amazing," with fresh produce and well-presented dishes contributing to the overall experience. There is a notable appreciation for the plentiful and tasty breakfast options and some even enjoyed dining al fresco, adding to the pleasant experience.
While most guests have favorable comments, indicating a delightful start to their day, a few noted that the breakfast service could be more organized, particularly during busy times. Despite occasional service hiccups, the general sentiment is that the hotel excels in providing a satisfying and plentiful breakfast for its guests. The efficient and friendly staff further enhance the dining experience, making breakfast at Milsoms a standout feature of their stay.
Dinner
Milsoms at Dedham has made a notable impression when it comes to dining with numerous guests commending the quality of both dinner and breakfast. The breakfast, in particular, has earned high praise for being excellent and amazing with consistent remarks about its deliciousness and great selection. Dinner is frequently described as delicious, fantastic and beautiful with several guests highlighting the food quality as a strong point.
The setting and ambiance of the dining area also receive positive acknowledgment, being described as relaxed and comfortable. Additionally, the restaurant itself is noted for its beautiful decor, contributing to a very pleasant dining environment. The rural location of the hotel enhances the overall experience, offering a serene backdrop to the excellent food and service.
However, not all feedback is unanimously positive. Some guests felt that the food lacked freshness and there were occasional mentions of the restaurant being quite overpriced. Additionally, a few diners noted that the speed of service during dinner could be improved and there was a lack of personal service at times.
Despite these minor critiques, the overall impression is strongly favorable with the quality of the food and the attractive setting standing out as significant highlights.
Rooms
The rooms at Milsoms offer a mix of experiences with various aspects highlighted by guests. Many describe the rooms as comfortable, beautifully decorated and clean, often featuring modern décor and generous sizes. Some travelers appreciate the excellent size and amenities, while the presence of air conditioning is a notable plus for others.
However, several reviews also point out areas that could use improvement. Despite the overall comfort and cleanliness, some rooms are described as being very small, cramped or even tiny. Noisy conditions until midnight and overheated environments are common points of critique with some rooms reported as too hot or overly cold.
While the rooms generally offer a satisfactory level of comfort, details such as squeaky floors, the difficulty in operating windows and limited tea or coffee facilities receive mixed feedback. The tired and slightly worn condition of some rooms and bathrooms, along with specific cleanliness grievances like unclean surfaces and an unmade bed, suggest that certain areas could benefit from a refurbishment or deeper cleaning.
Guests also mention the convenience of allowing dogs and appreciate the good showers despite the compact room sizes, but some feel that the cost does not always match expectations. Overall, guests find the rooms at Milsoms to be pleasant and well-appointed, though with room for some enhancements to ensure a consistently high standard.
Beds
Milsoms offers a generally comfortable sleeping experience with many guests praising the beds for their comfort. Words like "comfy," "comfortable," and "very comfortable" frequently appear in reviews, highlighting the overall positive reception of the bedding provided. However, it is noteworthy that there are occasional mentions of mattress issues and beds being a little uncomfortable for some. Additionally, a few guests have commented on bouncy beds and very creaky floorboards, which could potentially affect sleep quality. Despite these minor concerns, the accommodation largely succeeds in providing a restful night's sleep with its comfortable beds.
Cleanliness
Milsoms receives mixed feedback regarding its cleanliness standards. Some guests appreciated the modern and spacious rooms, often highlighting that they were clean. The friendliness of the staff also stood out in these reviews. However, there were several concerns about hygiene, including reports of mould around window seals, issues with bathroom grout and instances of poor bathroom cleanliness. While some rooms were described as clean and modern, others were perceived as dirty or simply tired yet otherwise clean. General cleanliness grievances suggest that the quality of room upkeep varied significantly between stays.
Staff
Visitors to Milsoms have consistently praised the hotel for its outstanding staff performance. Reports highlight the team's superb friendliness, attentiveness and helpfulness. Guests have found the staff to be extremely courteous, caring and responsive with many describing their overall service as excellent. The reception team has been specifically noted for being welcoming and accommodating upon arrival. Wait staff are consistently attentive, ensuring a positive dining experience.
Reviewers often mention that the staff contribute significantly to the pleasant atmosphere of both the hotel and its restaurant, emphasizing the high level of cleanliness and friendliness. While there are minor notes on some inconsistencies and specific criticisms such as a missing newspaper delivery, the predominant sentiment remains overwhelmingly positive.
In summary, Milsoms is celebrated for its impressive team who go above and beyond to make guests feel welcome and well-cared for during their stay.
FAQ
No, Milsoms doesn't have any pool.
No, a spa isn't available at Milsoms.
Yes, Milsoms welcomes dogs.
No, parking facilities aren't available at Milsoms.
