Denarau-17.77324500,
177.38000200,
P O Box Pd120, Port Denarau, Nadi(Show on Map)
8.6
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviews'The Palms Denarau Fiji' offers a superb experience for travelers, driven by its exceptional location, clean and spacious rooms and warm hospitality. The hotel boasts a prime, convenient setting just a short walk from Port Denarau Marina, making it an excellent base for island-hopping, ferry transfers and day trips. This central position also places guests near a plethora of dining options, shops and supermarkets, all within a surprisingly quiet environment for a restful stay.
The on-site cafe provides delicious meals throughout the day, including well-regarded breakfast options like tasty hot cakes and excellent coffee at Cafe O. Despite occasional slow service and limited operating hours, the quality of food and the cafe's convenient location ensure a pleasant dining experience.
Dining at 'The Palms' extends beyond its cafe with easy access to a variety of restaurants and bars at the marina. The friendly staff, excellent service and good food make eating at or near the hotel a delightful part of the guest experience.
The rooms are another highlight, praised for their spaciousness, cleanliness and modern amenities. Ideal for families or groups, the two and three-bedroom apartments feature fully equipped kitchens, daily cleaning and stylish decor that contributes to a home-like and comfortable atmosphere. Though minor issues like worn-out furniture do occur, the overall feedback is overwhelmingly positive.
Cleanliness at the property is consistently highlighted with guests noting the immaculate condition of the rooms and facilities. The sanitation standards, particularly in bathrooms, receive frequent commendation, contributing to a welcoming and comfortable stay.
The staff at 'The Palms' enhance the guest experience significantly with their friendliness, helpfulness and professional service. Whether assisting with check-in, providing local recommendations or catering to specific needs, the team consistently earns high praise for their dedication and warm hospitality.
While the Wi-Fi service receives mixed reviews with some guests finding it unreliable, the overall quality of other amenities like the gym and pool help balance the experience. The gym, though basic, provides necessary facilities and the outdoor pool, despite its smaller size, is clean, well-maintained and a pleasant spot for families.
Comfortable beds are frequently highlighted, contributing to restful nights, though occasional issues like hard beds and lumpy pillows are mentioned by a few guests.
Despite its three-star rating, 'The Palms Denarau Fiji' is recognized for offering great value for money, particularly for short stays. Its functional facilities and budget-friendly pricing make it an appealing option for travelers seeking comfort and convenience without breaking the bank.
Overall, 'The Palms Denarau Fiji' combines excellent location, clean and spacious accommodations and exceptional service to provide a memorable and enjoyable stay for visitors. Show more
Read review summaries for all categories
Categories
Aparthotel with Free Wi-Fi
This aparthotel includes free Wi-Fi, allowing guests to stay connected with ease. The reliable internet service caters to both short and extended stays, enhancing guest satisfaction.
Aparthotel with Parking
This aparthotel includes parking as part of its facilities for guests, providing on-site convenience.
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Gym
3-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Guest RoomThis studio features a seating area, tile/marble floor and air conditioning.
Maximum occupancy is 2 adults and 2 children up to 16 year old.
One-Bedroom ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with garden views, this apartment also offers a washing machine and a TV with satellite channels. The unit has 1 bed.
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.
Three-Bedroom ApartmentThe spacious apartment features 3 bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a TV with satellite channels, a washing machine, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 3 beds.
Guest Reviews
8.6
Very Good
Location
'The Palms Denarau Fiji' boasts an undeniably fantastic location that heavily features in guest reviews, often described as perfect, excellent and very convenient. This central spot places guests just a short walking distance from Port Denarau Marina, making it an ideal base for those planning island-hopping adventures, ferry transfers and various day trips. The proximity to a host of amenities such as restaurants, shops and supermarkets adds to its appeal, meaning everything one might need for a comfortable stay is right at hand. This convenience is not overshadowed by noise or bustle, as reviews mention a surprisingly quiet atmosphere, ensuring a restful night's sleep. Moreover, the spacious and modern accommodations complement the unbeatable location, making 'The Palms' a perfect pitstop for travelers looking to explore the delights of Denarau Island and beyond.
Breakfast
The Palms Denarau Fiji offers an on-site cafe that serves a range of breakfast options. Guests often praise the hot cakes and describe the breakfast as delicious and tasty with the cafe providing excellent breakfast, lunch and dinner choices. The coffee served at Cafe O is well-regarded, contributing to a generally enjoyable morning meal experience. However, reviews indicate that breakfast is not included with the stay and that the service can be slow with some guests noting long wait times. The cafe itself is noted to be small and it might not always be open, limiting breakfast options on certain days. Despite these points, the convenient location of the cafe and the quality of food generally make for a pleasant start to the day.
Dinner
'The Palms Denarau Fiji' offers a variety of dining experiences, boasting a convenient location that makes it easy to explore neighboring resorts and nearby eateries. Guests appreciate the hotel's onsite cafe for its great quality food and reasonable prices, making it a solid choice for breakfast, lunch or dinner. Additionally, the resort's proximity to the marina allows for enjoyable dining options just a walk away with the port featuring numerous restaurants and bars that cater to various tastes and budgets.
The hotel's setting is particularly advantageous for those looking to venture out with ferry transfers to surrounding islands being a major highlight. Guests can indulge in dinner cruises or island hopping, enhancing their overall experience. Moreover, the friendly staff and the array of retail shops make for a pleasant stay, allowing for last-minute shopping to complement the excellent dining options. Overall, the combination of good food, friendly service and convenient location make dining at 'The Palms Denarau Fiji' a delightful aspect of the stay.
Rooms
The rooms at The Palms Denarau Fiji are notably spacious and well-appointed with many guests praising the size and comfort of the accommodations. Both two and three-bedroom apartments received commendations for their generous layout and ample space, making them ideal for families or groups. Consistent cleanliness was a highlight; reviewers appreciated the modern and immaculate condition of the rooms, which were cleaned daily.
The apartments come well-equipped, featuring functional kitchens, washers, dryers and even rice cookers. This convenience, combined with comfortable furnishings, ensured a home-like stay. Many guests were delighted by the modern and stylish decor, which contributed to a pleasant and upscale atmosphere.
While there were some mentions of occasional issues such as worn-out furniture or superficial cleaning, these were exceptions in otherwise highly positive feedback. The proximity to the marina, shops and restaurants was another plus, enhancing the convenience factor for guests.
Overall, The Palms Denarau Fiji's rooms are celebrated for their spaciousness, cleanliness and modern amenities, providing a comfortable and enjoyable stay for visitors.
Beds
The Palms Denarau Fiji is frequently praised for its comfortable and spacious beds with many guests highlighting them as a standout aspect of their stay. Visitors often find the beds to be quite comfy and large, contributing to an overall pleasant sleeping experience. Some even describe them as some of the best they have encountered in Fiji. The rooms are also noted for being well-stocked with bedding, adding to the comfort.
Despite the general positivity, a few guests have encountered issues such as hard beds and lumpy pillows. There are isolated mentions of stained bed sheets and some guests felt that the beds could be more comfortable. Nonetheless, the majority of reviews commend the beds for their comfort, providing a restful retreat during their stay at the hotel.
Cleanliness
The Palms Denarau Fiji impresses with a remarkable reputation for cleanliness and comfort, making it an ideal choice for travelers. Guests frequently praised the spotless and tidy rooms, highlighting immaculate accommodations that are both modern and well-maintained. Many found the apartments and facilities exceptionally clean with spacious, well-appointed rooms offering comfort and convenience. The cleanliness of linen and daily maintenance of the rooms also received positive remarks. Fabulous sanitation standards were noted with bathrooms often described as spotlessly clean and superb.
Several reviews mentioned that the property's overall cleanliness and tidiness contributed to a fantastic start to their holiday. Though there were a few occasional comments about minor cleanliness issues such as missed spots on floors or bathrooms needing more attention, these were relatively rare and did not overshadow the overwhelmingly positive feedback about the property's general upkeep. Combining cleanliness with spacious and comfortable accommodations, The Palms Denarau Fiji clearly provides a welcoming and pleasant environment for its guests.
Staff
The Palms Denarau Fiji is widely praised for its exceptional staff with numerous guests highlighting the friendliness, helpfulness and efficiency of the team. The staff consistently provide excellent customer service and are attentive and professional in catering to guests' needs. Whether at check-in, at the front desk or throughout the hotel, staff members are always welcoming, accommodating and courteous, ensuring a warm and hospitable environment.
Guests appreciated the prompt and cooperative service, noting that nothing was ever too much trouble for the staff. Specific employees, such as those at the reception and cafe, received special mentions for their assistance with booking and general inquiries. The staff's smiling and cheerful demeanor greatly contributed to creating a pleasant and enjoyable stay for the guests.
Many reviews also pointed out the attentive and kind actions of individual staff members, including an extremely helpful woman at the reception. Even late-night arrivals were handled with exceptional care with staff personally escorting guests to their rooms. There were occasional comments about confusion regarding certain procedures, but overall, the consistent feedback commended the team's great service and friendly attitude.
In summary, the staff at The Palms Denarau Fiji stand out for their warm hospitality and dedication to making guests feel welcomed and cared for, which significantly enhances the overall guest experience at this hotel.
Wi-Fi
The Wi-Fi experience at The Palms Denarau Fiji receives mixed reviews from guests. Some have praised the hotel for an amazing and excellent Wi-Fi service, describing it as reliable and strong. However, a significant number have reported issues such as spotty and patchy coverage, slow internet speeds and frequent dropouts. Many guests expressed frustration over the lack of Wi-Fi access in their rooms with signal strength too weak to work properly despite showing full bars. While the connection near the reception seems more dependable, overall improvements in speed and range are necessary to ensure a more consistent internet experience throughout the property.
Gym
The gym at The Palms Denarau Fiji appears to have several areas in need of improvement. Guests have noted issues such as broken equipment, a lack of air conditioning and towels and general maintenance concerns. The facility itself is described as basic and could benefit from upgrades and better signage. Despite these drawbacks, some guests appreciated having access to the gym for showering and changing before flights. This suggests that while the gym is functional, it may not currently meet the expectations of more fitness-focused visitors.
Pool
The pool at The Palms Denarau Fiji receives a mix of feedback from guests, predominantly praising its overall pleasant and inviting atmosphere. Families find it particularly enjoyable with kids loving the pool area, making it a great family-friendly spot. Many guests appreciate the lovely, well-maintained gardens and the cozy poolside café that offers excellent coffee and a nice selection of teas.
While the pool's size is frequently mentioned as being on the smaller side, visitors note that it is still suitable for a refreshing dip and a comfortable place to relax. It's highlighted as a great addition to the hotel's amenities, providing a peaceful and quiet retreat. Some even find that the pool appears more impressive in person than in pictures.
However, a few guests mention the cooler temperature of the pool, which could be less ideal for children. Additionally, the proximity of the pool to the café is noted by some as a drawback, although this is subjective.
Overall, the pool is described as clean, pleasant and a nice complement to the hotel's prime location near the port, contributing positively to guests' stay.
3 Star
The Palms Denarau Fiji is recognized for its great value for money, particularly compared to the larger resorts in Denarau. The price point is consistently appreciated by guests, making it a favorable option for budget-conscious travelers seeking a comfortable stay. The hotel delivers functional but basic facilities, aligning with its three-star rating. Although some guests have noted that the hotel is a bit tired and in need of renovation, the overall sentiment indicates that it provides acceptable quality for its price.
Guests have acknowledged that the hotel is most suitable for short stays, given its basic amenities. However, the lack of views and somewhat soulless rooms might detract from a longer vacation experience. Despite occasional noise from other guests checking out, the overall experience seems to meet expectations for those looking for a cost-effective and straightforward lodging option in Denarau.
Outdoor Pool
The outdoor pool at The Palms Denarau Fiji is consistently praised for its visual appeal, often looking larger and more impressive in person than in photos. Though it is noted to be small, guests find it clean, well-maintained and suitable for a brief stay. It serves as a family-friendly environment with a pleasant and comfortable swimming area, enhanced by the convenience of a nearby cafe. The pool’s modern, attractive setting adds to its charm, making it a lovely spot to relax and swim. The quality and location of the pools are commendable, contributing to an overall enjoyable experience.
Yes, The Palms Denarau Fiji has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Palms Denarau Fiji.
No, The Palms Denarau Fiji doesn't allow dogs.
Yes, parking facilities are available at The Palms Denarau Fiji.