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Summary of reviewsPlaza Hotel Denver Central offers a blend of convenience and practicality for travelers, with a strategic location near major highways that provides easy access to downtown Denver and other local attractions. Guests find the proximity to venues like Coors Field advantageous, appreciating the quiet retreat from bustling city districts while enjoying free parking. Although the surrounding industrial area may feel less lively, the hotel manages to deliver value and convenience for those with a car, bolstered by friendly staff and good facilities.
The breakfast experience is generally positive, with a variety of hearty options that satisfy guests, enhanced by friendly breakfast staff and the complimentary inclusion in the stay. Dinner at the hotel's restaurant also receives favorable reviews for tasty and reasonably priced meals, backed by excellent service and pleasant staff, contributing to a satisfying dining experience overall.
Guest rooms are praised for cleanliness, spaciousness, and comfort, notably with large beds and functional furnishings. Despite some maintenance issues and outdated decor, the hotel shows efforts toward improvement with renovated areas. The staff earn high praise for their warm hospitality, contributing significantly to positive guest experiences. While a few interactions fall short, the staff's willingness to assist and accommodate guests enhances the hotel's reputation.
The hotel offers reliable Wi-Fi and a well-equipped gym, although lacking air conditioning, which may affect the workout environment. The outdoor pool, with a temperature-controlled setting and family-friendly ambiance, is a highlight for summer visitors when well-maintained. Parking is another strong point, with free and ample parking spaces adding convenience for those traveling by car.
Families find the hotel accommodating, with thoughtful customer service tailored to unique needs, despite mixed feedback on safety. The quality of beds stands out, with many guests enjoying comfortable sleep experiences. While Plaza Hotel Denver Central is an older, three-star establishment, it maintains well-kept interiors and offers a peaceful stay at a reasonable price point, making it a suitable option for many visitors despite some areas needing modernization. Show more
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Categories
Hotel with Outdoor Pool
This hotel is listed as having an outdoor pool facility.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Room Types
King Room - Non-SmokingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 2 beds.
Queen Room - Disability Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Guest Reviews
5.8
Rated
Location
Plaza Hotel Denver Central offers a location that combines convenience with practical access to key areas around the city. Positioned near major highways like I-25 and I-70, guests experience straightforward connectivity to downtown Denver, Boulder, and various other local attractions. Those attending events at venues such as Coors Field or the National Western Complex find the proximity advantageous. While not situated in the heart of the city's vibrant districts, the hotel provides a peaceful retreat and is a short drive from the bustling RiNo district and entertainment spots like Globe Hall and Elitch Gardens.
For those with a car, the hotel's placement proves beneficial, allowing travelers to navigate easily and reach downtown within a 10 to 15-minute drive. Free parking adds to the appeal, especially compared to pricier downtown counterparts. However, the hotel sits in an industrial area, bordered by warehouses and train tracks, which may feel a bit isolated or less lively for those looking to explore on foot.
Despite being in a slightly rundown area, the Plaza Hotel manages to offer value and convenience for those focused on specific venues or enjoying a Denver visit with a car. With a friendly staff and good facilities, it serves as a practical base for city adventures without the hustle of a city center location.
Breakfast
The breakfast offerings at the Plaza Hotel Denver Central seem to have sparked diverse opinions among guests, but there are positive remarks that stand out. Many visitors appreciated the breakfast's variety and noted that it provided a substantial, hearty start to the day. The buffet, often praised for its plentiful and diverse options, included items such as eggs, waffles, sausages, fruit, and other typical hot and cold breakfast fare, which many found satisfying and delicious. Some reviews highlight real dishes and cutlery, adding a touch of quality to the dining experience.
Guests frequently mentioned the friendliness of the breakfast staff, enhancing the overall experience. Additionally, the breakfast being complimentary and included with the stay was a pleasant surprise for many, offering good value for money. Despite the mixed feedback on certain aspects of the meal, several guests enjoyed the breakfast enough to comment positively on its quality, selection, and the welcoming atmosphere.
Dinner
The dining experience at Plaza Hotel Denver Central has its fair share of mixed reviews, with a leaning towards the positive aspects. Guests often highlight the convenience and quality of having an on-site restaurant, which many appreciated for its tasty and reasonably priced meals. Some guests found dining at the hotel's restaurant an enjoyable and regular part of their stay, with mentions of good food and excellent beverage options available from the open restaurant and bar. The presence of friendly and attentive staff, notably Lena, contributed positively to the dining experiences of those who frequented the venue. Despite a few unsatisfactory meal experiences citing issues like burnt food and poor value, the general consensus indicates that the dinner offerings and service provide a satisfying and convenient option for guests, with many noting great service, tasty meals, and successful renovations promising an improved dining atmosphere in the future.
Rooms
Plaza Hotel Denver Central offers guests a mixed experience when it comes to their accommodations, with rooms that are generally clean and spacious, featuring comfortable, often gigantic, beds. Many visitors praise the well-maintained and well-equipped rooms which are furnished functionally, providing all the basics like a TV, fridge, and coffee maker. Guests often find the rooms to be quiet despite the hotel’s proximity to the highway. The space is noted as a plus, with plenty of room to unwind. Another highlight is the friendly guest service, contributing to a pleasant stay overall.
However, some aspects could use improvement. The rooms are described as outdated and some suffer from maintenance issues such as leaky faucets, non-functional refrigerators, and unpleasant smells from the drains. A select number of rooms faced cleanliness challenges, with reports of stains, dirt, and specific areas requiring attention. Additionally, certain rooms were remarked upon as too cozy, with small bathrooms, and occasional noise due to their location near the highway. Despite these drawbacks, the hotel's newly renovated lobby and parts of its fourth floor suggest ongoing efforts toward improvement.
Beds
Plaza Hotel Denver Central receives high marks from guests for its beds, with many describing them as comfortable, spacious, and even dreamlike. The beds and pillows frequently earn praise for their comfort, with soft bed linens adding to a delightful sleep experience. While some guests noted the mattresses as firm or lumpy, the majority found the sleeping arrangements satisfactory, highlighting large and super comfy beds. Despite a few mentions of the bed frames being low to the floor or the beds being too high, these aspects did not significantly detract from the overall comfort. For many, the cozy beds and pleasant bedding made for restful nights, cementing the hotel's reputation for providing a quality sleep experience.
Cleanliness
The Plaza Hotel Denver Central has received mixed reviews regarding its cleanliness. Many guests have praised the hotel for its immaculately clean rooms and well-maintained public areas. The staff is often highlighted as friendly and accommodating, contributing to a comfortable stay. The facilities, including the lobby and main dining area, are described as clean and modern, with some guests enjoying the comfortable beds and clean bathroom amenities.
Despite these positive remarks, other visitors have reported issues with cleanliness in specific areas of the hotel. Common complaints include old and stained carpets, dingy and musty-smelling hallways, and inadequate cleaning of some rooms and bathrooms. Some guests have noticed a need for updates and repairs throughout the property, which can sometimes contribute to a worn-out appearance. In conclusion, while the hotel offers a clean and pleasant environment overall, it appears that some areas could benefit from more consistent upkeep and modernization.
Staff
The Plaza Hotel Denver Central is consistently praised for its warm and welcoming staff, who seem to leave a lasting positive impression on guests from various walks of life. Most reviews highlight the staff's kindness, attentiveness, and professionalism across different areas of the hotel, including the front desk, bar, restaurant, and housekeeping. Many guests appreciated the efficiency and helpfulness offered, particularly by the reception staff, who were described as informative and accommodating. Several guests noted that the staff went above and beyond in solving issues and fulfilling requests, making stays smoother and more enjoyable.
There are mentions of unforgettable customer service experiences, ranging from the staff's willingness to arrange for better room views to their help in critical situations, such as when a car broke down during a vacation. Instances where the management and team made a significant impact on trips reinforce the hotel's reputation as a place where guest satisfaction is a priority.
While the majority of comments shine positively on the staff, a few reviews offer mixed feedback, with isolated remarks about unpleasant interactions at reception or staff seeming uninterested. Despite these occasional criticisms, the overall sentiment remains overwhelmingly favorable, suggesting that most guests find the staff at Plaza Hotel Denver Central to be an integral part of their pleasant stay, nominated as amazing and friendly by many reviewers.
Wi-Fi
The Plaza Hotel Denver Central generally provides a reliable Wi-Fi experience for its guests. Despite some instances where establishing a connection on mobile devices proved challenging, the overall feedback indicates that the Wi-Fi performed well. It's strong enough to support multiple devices, including children’s electronics, making it a good choice for families. With good value for the money, guests appreciate the easy communication for special requests and the convenience of having snacks available 24 hours. While the hotel offers a satisfying stay in many aspects, its connection to public transport could improve, as some found it lacking.
Gym
The Plaza Hotel Denver Central boasts a well-equipped gym, featuring a variety of machines that cater to fitness enthusiasts. Guests appreciate the nice and updated fitness area, which is part of a clean and modern hotel setting, including the lobby and restaurant. However, it's important to note the gym lacks air conditioning and proper ventilation, which can impact the air quality during workouts. While the hotel does not provide a shuttle service to the airport, the appealing pool adds an extra enjoyable aspect to the overall stay.
Pool
The Plaza Hotel Denver Central boasts an outdoor swimming pool that has left many guests with mixed feelings. On the positive side, the pool is described as lovely, inviting, and sparkling clean by several visitors who enjoyed its welcoming and spacious atmosphere. It features a temperature-controlled environment, with some guests appreciating its ample operating hours from 8:00 a.m. to 10:00 p.m., and its family-friendly ambiance, which delighted children. With a depth of 5.5 feet, the pool and one of the largest hot tubs in the area offer a substantial aquatic experience.
Despite these highlights, some reviews indicate that the pool area requires attention, with occasional cleanliness issues negatively impacting the experience for some guests. There have been mention of a need for regular maintenance and the inconvenience of the pool being closed or under construction during some stays, which disappointed potential swimmers. However, when open, guests often found the pool uncrowded, allowing them to relax in relative tranquility. Overall, the pool at Plaza Hotel Denver Central has its charm, particularly when well-maintained, making it a potential treat for summer visitors.
Parking
Visitors to Plaza Hotel Denver Central often praise the convenience of the hotel's parking facilities. Guests appreciate the free parking, which is a rare find in downtown Denver, making it a significant perk for those traveling by car. The hotel boasts a large, well-lit parking lot, ensuring safety and easy accessibility. Parking spaces are ample and consistently available, which aids in hassle-free arrival and departure. Guests enjoy the proximity of parking spots to room exits, allowing for quick access to their vehicles. Although the surrounding location has its drawbacks, the hotel staff is recognized for their friendliness and accommodating nature, further enhancing the overall parking experience. Despite the need for renovation, the parking situation remains a highlight for many visitors.
Family
The Plaza Hotel Denver Central offers a welcoming experience for families, providing a comfortable stay with its exceptional customer service and attentive staff. Families appreciate the hotel's pet-friendly policies, with designated areas for pets ensuring a hassle-free stay for those traveling with dogs. While specific activities for children aren't highlighted in guest reviews, the hotel goes above and beyond to accommodate unique family needs. One guest shared how the staff thoughtfully ensured a room on the ground floor to suit their daughter's post-surgery requirements, emphasizing the personalized care provided. The early check-in option is a convenient bonus for families, making the stay more comfortable. Guests commend the friendly and responsive staff, which enhances the overall experience for families visiting Denver. Despite concerns about safety expressed by some guests, many families enjoy their time at the hotel and appreciate the memorable experiences during their stay.
3 Star
Plaza Hotel Denver Central offers a mix of experiences for its guests. This three-star hotel is noted for its well-maintained interiors despite being an older establishment. Guests appreciate the peaceful atmosphere and the convenience of non-smoking accommodations, although some report unwelcome odors in the hallways and rooms. The price point is a recurring topic, with opinions ranging on whether it offers good value, particularly for shorter stays when the cost feels justified. While some guests found the value matched their expectations with comfortable beds and complimentary parking, others felt it was overpriced. Breakfast offerings seem to fall short of expectations for a hotel of this rating. Overall, while it may not suit everyone's budget or standards, Plaza Hotel Denver Central provides essential comforts for a reasonable stay.
Dog Friendly
Plaza Hotel Denver Central is noted for its pet-friendly atmosphere, making it a convenient choice for travelers with furry companions. Guests appreciate the hotel's openness to accommodate pets and the option of staying in designated pet-friendly rooms. Visitors highlight the courteous and attentive staff, who enhance the stay by assisting with requests such as delivering towels directly to guests. While the pet-friendly policies are praised, guests mention the lack of sufficient grassy areas for pets, and it's important to note that the hotel does not allow pets to be left unattended in rooms. Overall, the hotel provides a welcoming environment for both pets and their owners, though additional amenities for pets would enhance the experience.
Yes, Plaza Hotel Denver Central has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Plaza Hotel Denver Central.
Yes, Plaza Hotel Denver Central welcomes dogs.
Yes, parking facilities are available at Plaza Hotel Denver Central.