The Westin Desaru Coast Resort
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Summary of reviewsThe Westin Desaru Coast Resort stands out as a highly recommended destination, offering an exceptional and serene beachside getaway. Guests laud its prime location featuring direct beach access and stunning sea views, making it ideal for relaxation and enjoying coastal beauty. The nearby attractions such as the Hard Rock Cafe, adventure park and golf courses add to the overall appeal of the resort.
The breakfast experience at the resort is frequently highlighted as a standout feature with many guests praising the extensive variety and quality of the offerings. The buffet breakfast, in particular, receives commendations for its superb assortment of Western and Asian dishes, generous portions and attentive service. Despite occasional crowding, the breakfast ambiance remains enjoyable.
The dinner options receive mixed reviews with the buffet and room service winning praise for their delicious and fresh food. The Seasonal Tastes Restaurant is noted for its superb buffet, while the Prego restaurant's quality can vary, occasionally suffering from slow service. However, à la carte options and main restaurant meals often fall short in taste and variety and the dining prices are seen as somewhat high.
Rooms at the resort are described as spacious, clean and well-maintained with modern and luxurious design elements. The comfortable beds, ample amenities and beautiful views contribute significantly to guest satisfaction. Despite minor issues like occasional noise disruptions or slow drainage, the positive aspects of the accommodations dominate the reviews.
The resort is consistently praised for its high standards of cleanliness, both in rooms and throughout the property. Housekeeping services are commended for their thoroughness and promptness, helping to maintain a spotless environment.
The staff at The Westin Desaru Coast Resort are widely celebrated for their friendliness, attentiveness and professionalism. Guests often mention the warm welcomes and efficient service they receive from the reception, breakfast and spa teams. Certain staff members receive special recognition for their outstanding service, further enhancing the positive guest experience.
The spa and gym facilities also receive high marks from guests. The spa is noted for its relaxing ambiance, skilled masseurs and excellent service despite some high pricing and limited availability. The gym is appreciated for its 24-hour accessibility, cleanliness and comprehensive equipment.
The pool area receives mixed feedback; while it is often described as clean and enjoyable, some guests find it too small and occasionally crowded. The ongoing construction of a new pool is noted, which may improve the poolside experience in the future.
The beach adjacent to the resort is a major highlight, described as vast, clean and well-maintained. Guests enjoy the private and serene atmosphere, easy access and beautiful scenery, making it an ideal spot for relaxation and recreation.
Parking at the resort, however, is a notable concern for many guests. The limited and poorly lit parking spaces, along with the additional fee, are areas where the resort could improve.
In summary, The Westin Desaru Coast Resort is celebrated for its excellent location, impressive rooms, outstanding breakfast and exceptional service, making it a favored destination for a relaxing and memorable beachside retreat. The few areas for improvement include dinner variety, pool size and parking facilities.
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The breakfast experience at the resort is frequently highlighted as a standout feature with many guests praising the extensive variety and quality of the offerings. The buffet breakfast, in particular, receives commendations for its superb assortment of Western and Asian dishes, generous portions and attentive service. Despite occasional crowding, the breakfast ambiance remains enjoyable.
The dinner options receive mixed reviews with the buffet and room service winning praise for their delicious and fresh food. The Seasonal Tastes Restaurant is noted for its superb buffet, while the Prego restaurant's quality can vary, occasionally suffering from slow service. However, à la carte options and main restaurant meals often fall short in taste and variety and the dining prices are seen as somewhat high.
Rooms at the resort are described as spacious, clean and well-maintained with modern and luxurious design elements. The comfortable beds, ample amenities and beautiful views contribute significantly to guest satisfaction. Despite minor issues like occasional noise disruptions or slow drainage, the positive aspects of the accommodations dominate the reviews.
The resort is consistently praised for its high standards of cleanliness, both in rooms and throughout the property. Housekeeping services are commended for their thoroughness and promptness, helping to maintain a spotless environment.
The staff at The Westin Desaru Coast Resort are widely celebrated for their friendliness, attentiveness and professionalism. Guests often mention the warm welcomes and efficient service they receive from the reception, breakfast and spa teams. Certain staff members receive special recognition for their outstanding service, further enhancing the positive guest experience.
The spa and gym facilities also receive high marks from guests. The spa is noted for its relaxing ambiance, skilled masseurs and excellent service despite some high pricing and limited availability. The gym is appreciated for its 24-hour accessibility, cleanliness and comprehensive equipment.
The pool area receives mixed feedback; while it is often described as clean and enjoyable, some guests find it too small and occasionally crowded. The ongoing construction of a new pool is noted, which may improve the poolside experience in the future.
The beach adjacent to the resort is a major highlight, described as vast, clean and well-maintained. Guests enjoy the private and serene atmosphere, easy access and beautiful scenery, making it an ideal spot for relaxation and recreation.
Parking at the resort, however, is a notable concern for many guests. The limited and poorly lit parking spaces, along with the additional fee, are areas where the resort could improve.
In summary, The Westin Desaru Coast Resort is celebrated for its excellent location, impressive rooms, outstanding breakfast and exceptional service, making it a favored destination for a relaxing and memorable beachside retreat. The few areas for improvement include dinner variety, pool size and parking facilities.
Luxury Resort
A 5-star luxury resort with beautiful premium rooms, a stunning natural beach, outdoor swimming pool, and fitness center.
Resort near Golf Courses
Another excellent option in Desaru Coast, offering luxurious accommodations with convenient access to the Els Club Desaru golf courses. Combines a relaxing beach resort experience with top-tier golfing.
Beachfront Resort
Offers direct beach access and spacious rooms with private balconies, many featuring sea views. The resort includes stylish restaurants and a beach bar, plus a private beach area.
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Resort near The Beach
Located directly on Desaru Coast, this resort offers immediate beach access and stunning ocean views. The resort has spacious rooms, a beach bar, and wellness amenities. It's a great option for families and couples looking for a relaxing beach vacation.
Resort Taking Steps Towards Sustainability
This resort is LEED Silver Certified and participates in Marriott's 'Good Travel' program, offering guests mangrove conservation activities. It partners with BoomGrow for local, pesticide-free produce and implements food waste composting with a zero-waste philosophy in its dining.
Resort for Honeymoon
Located on Desaru Coast, this resort offers stunning ocean views and luxurious accommodations. Its world-class service and amenities create a memorable experience for couples.
Resort with Spa
The Westin Desaru Coast Resort is known for its excellent spa facilities, providing a relaxing experience for guests. It is highly rated for cleanliness, customer service, and location, making it a top choice for spa enthusiasts.
Family Friendly Resort
The resort is highly recommended for families seeking a relaxing vacation, with kid-friendly activities and facilities to keep children entertained. It also offers direct beach access and a Westin Family Kids Club.
Romantic Resort
The Westin offers beachfront access and rooms with private balconies overlooking the sea, setting a romantic tone. It features signature Heavenly Spa treatments, fine dining options, and tranquil surroundings perfect for couples seeking a serene getaway.
Resort with Swimming Pool
This resort features a large outdoor saltwater pool perfect for a refreshing swim. It has a separate kids' pool, making it family-friendly. The poolside bar offers a variety of drinks and snacks, enhancing the overall pool experience.
Children's Pool Outdoor Pool
Business Resort
As a part of the Westin brand, this resort likely offers comprehensive business facilities, including meeting rooms and high-speed internet. It provides a conducive environment for business activities alongside leisure.
Resort with Parking
The resort provides free private parking and features a modern cashless parking system. This innovative approach offers a seamless and hassle-free experience with automatic payment upon exit, accepting various contactless methods.
Accessible Resort
This resort offers a wide range of accessibility features, including transfer showers, grab bars near the toilet, raised toilets, low-height counters and sinks, and wheelchair-accessible bathroom vanities. Specific room features like visual fire alarms, low-height door locks, low-height view ports in doors, height-adjustable showerheads, and low-height electrical outlets are also available.
Resort with Gym
The Westin brand is known for its commitment to wellness, suggesting a well-equipped gym with high-quality equipment. Guests can maintain their fitness routine with modern facilities and potentially access wellness programs.
Resort for Yoga
Listed as a hotel offering yoga in Desaru. Westin properties typically have a strong focus on wellness, which often includes yoga facilities or classes.
Resort with Outdoor Pool
This resort features an infinity pool offering extensive views of the Desaru Coast and surrounding gardens. It also provides a dedicated kid's pool and available cabanas, making it suitable for both relaxation and family fun.
Resort with Children's Pool
This resort offers a dedicated Westin Family Kids Club and a large children's pool area, ensuring a fun and safe environment for kids. The resort's beachfront location adds to the appeal for families looking for a relaxing getaway.
Guest Reviews
The Westin Desaru Coast Resort boasts an exceptional location that sits comfortably near a beautiful and clean beach, offering stunning sea views and direct beach access. Guests frequently commend its serene and relaxing atmosphere, which makes it a perfect getaway. The proximity to the beach—often just a brief walk away—enhances the convenience for those seeking sun, sand and sea. The resort is surrounded by other notable attractions like the Hard Rock Cafe, an adventure park and various golf courses, providing ample activities within a short distance.
Despite the resort's somewhat remote setting far from the city center, it is praised for its peaceful, quiet ambiance. The hotel features well-maintained, comfortable accommodations coupled with great views and the staff is celebrated for their friendliness and helpfulness. Guests also enjoyed the diversified breakfast buffet, delicious food at the beach bar and a range of on-site activities including a nice pool.
Overall, the location is solidified as one of the best beach spots in Desaru, making it a highly recommended destination for those looking to enjoy the coastal beauty and a tranquil retreat.
Breakfast at The Westin Desaru Coast Resort receives widespread praise from guests with many highlighting its extensive variety and quality. The buffet breakfast is frequently described as fantastic, superb and delicious, boasting a wide assortment of both Western and Asian dishes. Guests appreciate the luxurious and fulfilling experience, finding plenty of vegetarian options and unique offerings like nasi lemak. The quality and variety of the food exceed expectations with some even considering it the best breakfast they've had in Southeast Asia.
The spread includes everything from cold cuts to cereals and freshly cooked dishes. The ambience of the breakfast area adds to the overall dining experience, making it enjoyable and vibrant. Despite occasional crowding and the need for a bit more diversification, guests are overwhelmingly satisfied with the breakfast, noting its generous portions and impeccable taste. The attentive and helpful breakfast staff further enhance the experience, ensuring that guests leave well-fed and happy. Overall, the breakfast at The Westin Desaru Coast Resort stands out as a significant highlight for many visitors.
The dining experiences at The Westin Desaru Coast Resort have garnered varied feedback from guests with a mix of high praise and room for improvement. Many guests found the buffet options, especially at the Seasonal Tastes Restaurant, to be delicious and of superb quality, noting the buffet as a highlight of their stay. The variety offered, particularly during breakfast and dinner buffets, received commendation for being flavorful and fresh.
Room service was frequently mentioned for its delicious and tasty food, adding a layer of convenience for guests who preferred dining in their rooms. Noteworthy mentions highlight the dinner at the Prego restaurant as good, prompting recommendations even though the service might take longer.
However, some aspects fell short of expectations. The à la carte dining and the main restaurant's meals were often described as lacking, both in taste and variety. There were remarks about the overpriced nature of the food, particularly in comparison to local standards and several guests found the dining menus and options to be sparse. The Italian-themed Prego restaurant received mixed reviews, from good food to less favorable comments about its quality and service speed.
One common critique was the limited menu choices available, including options for kids, which led to some dissatisfaction. Additionally, advanced reservations seemed necessary to secure a spot for dinner due to limited seating, which could be inconvenient.
Overall, while the quality and taste of the buffet and room service food shine, the diverse dining experiences at The Westin Desaru Coast Resort indicate there is still room for improvement in menu variety and pricing.
The rooms at The Westin Desaru Coast Resort receive overwhelmingly positive feedback from guests. Visitors frequently highlight the spaciousness and cleanliness of the rooms, describing them as big, comfortable and well-maintained. Many appreciate the modern and luxurious design with ample amenities such as large bathtubs and accommodating bathrooms. The views from many rooms, whether of the sea, garden or partial seaviews, add to the appeal, making the stay visually pleasant and restful. The comfort of the beds and the cozy ambiance contribute significantly to guest satisfaction.
Despite some minor issues like occasional unpleasant smells, wet floors or minimal noise disruptions from construction, guests remain largely impressed with their room experiences. Exceptional highlights include rooms decorated for special occasions, top-notch cleanliness and incredibly comfortable conditions that foster relaxation. The hotel's location is also deemed ideal, adding to the overall positive experience.
There are mentions of minor complaints such as inadequate soundproofing, slow water drainage in some bathrooms and a few maintenance issues, but these do not overshadow the general positive sentiment. Guests also praised the swift housekeeping service and the convenient room access, rounding out a largely favorable review for the accommodations at The Westin Desaru Coast Resort.
At The Westin Desaru Coast Resort, guests frequently commend the coziness and comfort of the beds, describing them as incredibly comfortable, spacious and perfectly clean. Many visitors were particularly impressed by the soft and supportive nature of the mattresses, often highlighting the sense of luxury and relaxation they experienced. The pillows, however, received mixed feedback; some found them too soft or lumpy, which affected their overall comfort. Despite this, the overall consensus suggests that the beds provide an exceptionally comfortable sleep experience with phrases like comfy beds and super comfortable beds recurring consistently. Occasionally, guests did mention finding the beds too soft for their preferences, but the predominant sentiment revolves around the high quality and comfort of the bedding, ensuring a restful stay at the resort.
The Westin Desaru Coast Resort consistently receives commendations for its cleanliness. Visitors frequently describe the rooms as very clean, spacious and comfortable. The bathrooms stand out for their tidiness, often being highlighted as spotless and well-maintained. The overall environment of the resort is clean and well-kept with many noting the pristine state of its facilities, including the clean, private beach. Housekeeping receives particular praise for their prompt and thorough service, ensuring that rooms are kept in immaculate condition.
Despite the overwhelmingly positive feedback, there were occasional mentions of minor cleanliness issues, such as some rooms not being ready on time or certain areas needing more attention. However, these instances are generally exceptions rather than the norm. The resort as a whole is described as clean, modern and well-maintained. The staff's responsiveness and the pleasant disposition of the cleaning team further enhance the experience, contributing to the resort's reputation for excellent hygiene and service. Overall, the cleanliness of The Westin Desaru Coast Resort stands out, making it a reliable choice for travelers valuing a spotless and comfortable stay.
The reviews for 'The Westin Desaru Coast Resort' overwhelmingly commend the hotel's staff for their friendliness, helpfulness and professional demeanor. Guests frequently experienced warm welcomes and attentive service throughout their stay. The reception and check-in process were notably efficient, while housekeeping diligently maintained room cleanliness daily. Many reviewers highlighted the exceptional service provided by the front desk, breakfast staff and spa team.
Guests appreciated the proactive, courteous and knowledgeable nature of the staff, which contributed significantly to an enjoyable stay. Special mentions were given to certain staff members, such as Mr. Grant Young and Mr. Lawrence, for their outstanding support and personalized service. The staff's ability to communicate proficiently in English and their eagerness to greet and smile added to the hotel's inviting atmosphere.
The resort’s personnel were also praised for managing crowds effectively, making special arrangements for occasions like anniversaries and providing thoughtful recommendations based on guests’ preferences. Positive references were made concerning the general manager’s involvement in ensuring guest satisfaction and the staff's continuous efforts to go above and beyond.
However, a few reviews noted areas for improvement, particularly regarding the attention from concierge staff and the timing of housekeeping services. Despite these minor drawbacks, the overall impression of the staff at The Westin Desaru Coast Resort was highly favorable with many guests expressing deep appreciation for the outstanding service and warm hospitality.
The Wi-Fi experience at The Westin Desaru Coast Resort has received mixed feedback. While there are mentions of excellent and fast Wi-Fi, some guests have reported issues with connectivity and stability. Several reviews highlight weak coverage in certain areas of the hotel and inconsistent performance in rooms with some mentions of the hotel being unable to resolve the issues promptly. However, when it works well, the Wi-Fi has been noted as strong and satisfactory for users.
At The Westin Desaru Coast Resort, the spa experience garners high praise from guests, consistently described as great, pleasant and relaxing. Visitors frequently highlight the exceptional service, skillful masseurs and well-established facilities that contribute to a memorable and enjoyable visit. Many guests loved the 90-minute treatments and appreciated the relaxing ambiance. The Heavenly Spa, in particular, stands out with several references to its high-quality shampoo and conditioner and it is often mentioned as an integral part of a rejuvenating stay.
However, some guests did point out the high pricing of the spa services and the difficulty in securing appointments due to high demand, leading to occasional disappointment. Despite the ongoing renovations affecting parts of the spa, the overall feedback remains positive with the spa facilities regarded as fantastic and a must-try for a truly relaxing experience. The fitness center also receives nods for being well maintained, complementing the spa services.
While there are minor criticisms about the spa's availability and amenities, the overall consensus underscores a fabulous and well-loved spa experience, making it a highlight of The Westin Desaru Coast Resort.
The gym at The Westin Desaru Coast Resort received numerous positive remarks from guests. Many appreciated its convenience, noting it is open 24 hours. Descriptions of the gym varied from "huge" and "spacious" to "small but sufficient," indicating it caters well to various preferences. The gym was frequently described as well-equipped and well-prepared, reflecting its comprehensive facilities. Guests admired the cleanliness and coziness of the fitness center, which is also well-maintained. Friendly staff and overall great facilities further added to the positive gym experience at this resort.
The pool at The Westin Desaru Coast Resort garners a mix of feedback from its guests. Positively, the pool is frequently described as clean, enjoyable and welcoming with well-maintained facilities and a refreshing atmosphere. Many guests, including families, appreciate it for its cleanliness and the enjoyment it provides, particularly noting that children love the pool.
However, a recurring theme among the reviews is the small size of the pool, which seems insufficient for the resort's capacity. Several guests mention it feeling overcrowded, especially during peak times, making it less ideal for those seeking a more spacious and relaxed poolside experience. The ongoing construction of a new pool might contribute to the limited space currently available. Issues such as occasional dirtiness and noise were also noted, alongside the poolside amenities like tables and chairs being slightly worn or shaky.
Despite these concerns, many still find the pool area nice and great overall, indicating that the resort's pool has its merits, particularly once the new construction is complete.
The Westin Desaru Coast Resort enjoys a prime location next to a vast, clean and well-maintained beach, making it an ideal spot for a tranquil getaway. The private beach is one of its major highlights, offering direct, easy access and plenty of room for families to relax without the crowds. The beachfront is described as pristine and stunning, featuring beautiful scenery and a serene atmosphere perfect for chilling and sea sports. Guests appreciate the clean and safe environment with the beach being consistently praised for its tidiness and upkeep. Many reviews highlight the pleasant experience of staying near the beach with rooms offering lovely views and the convenience of being just a short walk away from the shoreline. This idyllic beachside retreat is further enhanced by nearby amenities such as golf courses and various beach activities, ensuring a memorable stay for visitors seeking both relaxation and recreation.
Parking at The Westin Desaru Coast Resort appears to be a significant concern for many guests. Reviews indicate that parking options are limited and spaces can be narrow and poorly lit, enhancing the inconvenience. The hotel charges a flat fee for parking and many guests feel strongly that parking should be complimentary, particularly for those staying overnight or dining at the hotel. The lack of an electric vehicle charging point and the necessity for guests to self-park further add to the inconvenience.
Additionally, feedback highlights that even valet parking is expensive, which adds to the overall cost of the stay. Guests also mention the need for better ventilation and lighting in the basement parking areas for improved safety and comfort. Some reviews express hope that the hotel will introduce free parking in the future to enhance guest satisfaction. Despite the ample parking available on weekdays, the overall sentiment is that the parking experience detracts from the otherwise positive aspects of the resort.
The Westin Desaru Coast Resort is highly recommended for families seeking a relaxing and enjoyable vacation. Families particularly praise the resort for its kid-friendly activities and facilities, ensuring children have a great time with plenty to keep them entertained. A mini playground, a clean and comfortable kids' room and a variety of kid-friendly toys and areas are some of the highlights that the youngest guests absolutely love.
Birthday celebrations are made special with birthday cakes, adding to the joy of family holidays and making memorable moments. Many families have found the hotel to be not only suitable but excellent for creating lasting family reconnections. The resort is described as very clean with friendly and helpful staff who go out of their way to make guests' stays comfortable and pleasant.
The hotel offers amenities such as big family rooms and an enjoyable family restaurant, enhancing the overall experience for visitors. While some note that more facilities and entertainment options could be provided for kids, the existing provisions have received praise, especially for those looking for a relaxed family getaway.
The atmosphere and environment of the resort have received high marks with many guests loving the comfortable beds, clean facilities and convenient shuttle bus services. The breakfast spread is frequently mentioned as a highlight and the resort's pool and beach are also noted as pleasant.
Overall, The Westin Desaru Coast Resort is described as a family-oriented destination perfect for a family trip or a family and kids' getaway, offering a pleasant and comfortable stay with plenty of activities to keep everyone happy.
The Westin Desaru Coast Resort is conveniently located close to several golf courses, making it an ideal destination for golf enthusiasts. Guests have praised the nearby golf courses for their excellent maintenance, ensuring a pleasant playing experience. The golf facilities have been highlighted as being quite nice, contributing to enjoyable rounds. Additionally, the golf academy in the area has been described as fun, further enhancing the overall golfing experience. Many guests found it convenient to drive to the golf club restaurant frequently, suggesting a well-integrated experience for those looking to combine their stay with golfing activities. Overall, the resort is perfectly situated for a seamless and enjoyable golf weekend.
The Westin Desaru Coast Resort appears to be an optimal choice for business travelers seeking a seamless blend of work and relaxation. The resort offers a fast and reliable Wi-Fi connection, crucial for any business activities. The infrastructure supports various business needs with spacious accommodations and well-configured facilities. Guests highlight the excellent service provided throughout their stay, along with the availability of good conference facilities and a business center.
While there are no shops in the immediate vicinity, the resort compensates with a free shuttle service for transfers, ensuring ease of transportation. The environment is described as very comfortable, creating a disturbance-free atmosphere ideal for focusing on work.
In addition to catering exceptionally well to business travelers, the resort also offers various recreational activities, making it a suitable option not just for business stays but for family getaways as well. Facilities such as foosball, table tennis, pool tables and carrom boards add a layer of leisure and potential team-building opportunities.
Overall, The Westin Desaru Coast Resort is praised for its excellent service and business-friendly amenities, making it a highly recommended location for business gatherings and stays.
The Westin Desaru Coast Resort offers a largely accessible experience for guests with disabilities, ensuring ease and convenience during their stay. Despite its remote location and the somewhat bumpy public road leading to the resort, the property provides a range of accessible features that cater to those who drive, including adequate parking and accessible rooms specifically designed for physically challenged guests.
The walkability around the resort is praised with wheelchair ramps and accessible pathways enhancing mobility. A wheelchair is available on request, making it particularly convenient for senior visitors or those requiring additional support. The resort's access to the beach is notably easy and the proximity to a private beach adds to the overall convenience.
Public transportation options are available, including free shuttle buses to nearby locations such as the SKS mall, which is complemented by good transport accessibility overall. However, the accessibility could be further improved with better signboards and the addition of stairs to certain parking areas. Despite needing some enhancements, the resort remains a senior-friendly destination with multiple facilities catering to accessibility needs, ensuring a smooth holiday experience for all.
The Westin Desaru Coast Resort offers a range of amenities catering specifically to families with children. The resort features a kids' pool, which, despite its smaller size, is thoroughly enjoyed by young guests. Additionally, the shallow paddling area makes it easy and safe for children to splash around. Parents will appreciate the kid-friendly atmosphere, bolstered by a kids club and playrooms with a variety of games and activities. These include a bouncy castle and a dedicated Lego area, ensuring children have plenty of fun options.
While the overall setup is favorable for families, some guests noted that the pool can become quite crowded, which may affect the experience during peak times. Nonetheless, the kids' pool, along with the broader range of child-friendly facilities, make it a desirable destination for families seeking a blend of relaxation and entertainment.
The Westin Desaru Coast Resort boasts an impressive outdoor swimming pool area that has garnered numerous positive reviews for its features and maintenance. Guests appreciate the well-maintained, clean and spacious poolside area, complete with poolside tables and chairs, making it a comfortable spot for relaxation. The availability of complimentary lemon-infused water by the pool is a thoughtful touch that visitors enjoy.
The beauty of the poolsite and the excellent layout contribute to creating a fantastic and visually appealing environment. Furthermore, the resort includes a separate infinity and kids' pool, which are highlighted as excellent amenities by families.
Although some visitors find the pool a bit small for the crowd and note ongoing construction for additional pools, the overall experience remains positive due to the existing facilities and the resort's efforts to expand and enhance the pool area. The outdoor pool is described as cool, warm, amazing and fantastic, which speaks volumes about its favorable reception. Despite some minor inconveniences, the current outdoor pool facilities at The Westin Desaru Coast Resort are highly regarded by guests for their spaciousness, cleanliness and overall excellent design.
The yoga facilities and activities at The Westin Desaru Coast Resort have garnered positive feedback from guests. Many visitors appreciated the calm and relaxing atmosphere of the yoga sessions, frequently describing the setting as nice. The offer of complimentary yoga classes was a highlight; guests enjoyed the free morning yoga sessions that contributed to their wellness experience. The resort’s family-friendly environment was also praised, accommodating those traveling with loved ones. Overall, the yoga options at the resort were well-received, enhancing the overall stay for many visitors.
The Westin Desaru Coast Resort delivers an exceptional stay marked by its classic and luxurious ambiance. Guests have consistently described their experience as excellent and exceeding expectations, offering a perfect blend of extravagance and comfort. The hotel’s facilities are luxurious and first-class with rooms that are both spacious and exquisitely finished.
Visitors have praised the fantastic and clean resort, noting it as a superb choice for a romantic getaway. The property boasts luxury accommodations, amenities and services, convincingly earning its prestigious five-star status. The resort is also highlighted for its considerate touches and friendly staff who go the extra mile, such as with baggage assistance.
Despite occasional mentions of the expense, the consensus is that the overall luxury experience, inclusive of top-notch service, makes The Westin Desaru Coast Resort a premium destination. Many guests have remarked that they will definitely return, underscoring the resort's status as an amazing and fantastic choice for travelers seeking a blend of luxury and outstanding hospitality.
The Westin Desaru Coast Resort emerges as an ideal destination for those seeking a romantic escape. The resort's romantic music and decor set a charming atmosphere perfect for couples. Visitors are captivated by the romantic views, especially during sunset and under the starlit sky. Ideal for weekend getaways, the resort offers a peaceful and quiet ambiance, making it a perfect spot for celebrations like birthdays. Guests appreciate the secluded and relaxing environment, complemented by romantic beach walks and dinner options. The overall romantic vibe ensures an unforgettable experience, solidifying it as a beautiful and desirable getaway.
The Westin Desaru Coast Resort garners significant praise from guests for its enviable beachfront location. Visitors consistently highlight the resort's private beach, which is described as clean, clear and easily accessible. Guests appreciate the direct access to the beach, often just a short walk from their rooms and the stunning sea views that come with the territory. The beachfront itself is touted as lovely and awesome, forming a key highlight of their stay.
Proximity to the beach is repeatedly noted with the beach just a few minutes' walk or immediately accessible from the resort. Additionally, guests enjoy the convenience of a beach bar and nearby shops, enhancing the beachside experience.
Though there are mentions of renovation work and a dusty road nearby, these minor inconveniences do not overshadow the overall positive feedback about the resort’s prime seafront position. For those seeking a serene beach escape with direct and easy beach access, The Westin Desaru Coast Resort stands out as an excellent choice.
Location Show Map
Location
Despite the resort's somewhat remote setting far from the city center, it is praised for its peaceful, quiet ambiance. The hotel features well-maintained, comfortable accommodations coupled with great views and the staff is celebrated for their friendliness and helpfulness. Guests also enjoyed the diversified breakfast buffet, delicious food at the beach bar and a range of on-site activities including a nice pool.
Overall, the location is solidified as one of the best beach spots in Desaru, making it a highly recommended destination for those looking to enjoy the coastal beauty and a tranquil retreat.
Breakfast
The spread includes everything from cold cuts to cereals and freshly cooked dishes. The ambience of the breakfast area adds to the overall dining experience, making it enjoyable and vibrant. Despite occasional crowding and the need for a bit more diversification, guests are overwhelmingly satisfied with the breakfast, noting its generous portions and impeccable taste. The attentive and helpful breakfast staff further enhance the experience, ensuring that guests leave well-fed and happy. Overall, the breakfast at The Westin Desaru Coast Resort stands out as a significant highlight for many visitors.
Dinner
Room service was frequently mentioned for its delicious and tasty food, adding a layer of convenience for guests who preferred dining in their rooms. Noteworthy mentions highlight the dinner at the Prego restaurant as good, prompting recommendations even though the service might take longer.
However, some aspects fell short of expectations. The à la carte dining and the main restaurant's meals were often described as lacking, both in taste and variety. There were remarks about the overpriced nature of the food, particularly in comparison to local standards and several guests found the dining menus and options to be sparse. The Italian-themed Prego restaurant received mixed reviews, from good food to less favorable comments about its quality and service speed.
One common critique was the limited menu choices available, including options for kids, which led to some dissatisfaction. Additionally, advanced reservations seemed necessary to secure a spot for dinner due to limited seating, which could be inconvenient.
Overall, while the quality and taste of the buffet and room service food shine, the diverse dining experiences at The Westin Desaru Coast Resort indicate there is still room for improvement in menu variety and pricing.
Rooms
Despite some minor issues like occasional unpleasant smells, wet floors or minimal noise disruptions from construction, guests remain largely impressed with their room experiences. Exceptional highlights include rooms decorated for special occasions, top-notch cleanliness and incredibly comfortable conditions that foster relaxation. The hotel's location is also deemed ideal, adding to the overall positive experience.
There are mentions of minor complaints such as inadequate soundproofing, slow water drainage in some bathrooms and a few maintenance issues, but these do not overshadow the general positive sentiment. Guests also praised the swift housekeeping service and the convenient room access, rounding out a largely favorable review for the accommodations at The Westin Desaru Coast Resort.
Beds
Cleanliness
Despite the overwhelmingly positive feedback, there were occasional mentions of minor cleanliness issues, such as some rooms not being ready on time or certain areas needing more attention. However, these instances are generally exceptions rather than the norm. The resort as a whole is described as clean, modern and well-maintained. The staff's responsiveness and the pleasant disposition of the cleaning team further enhance the experience, contributing to the resort's reputation for excellent hygiene and service. Overall, the cleanliness of The Westin Desaru Coast Resort stands out, making it a reliable choice for travelers valuing a spotless and comfortable stay.
Staff
Guests appreciated the proactive, courteous and knowledgeable nature of the staff, which contributed significantly to an enjoyable stay. Special mentions were given to certain staff members, such as Mr. Grant Young and Mr. Lawrence, for their outstanding support and personalized service. The staff's ability to communicate proficiently in English and their eagerness to greet and smile added to the hotel's inviting atmosphere.
The resort’s personnel were also praised for managing crowds effectively, making special arrangements for occasions like anniversaries and providing thoughtful recommendations based on guests’ preferences. Positive references were made concerning the general manager’s involvement in ensuring guest satisfaction and the staff's continuous efforts to go above and beyond.
However, a few reviews noted areas for improvement, particularly regarding the attention from concierge staff and the timing of housekeeping services. Despite these minor drawbacks, the overall impression of the staff at The Westin Desaru Coast Resort was highly favorable with many guests expressing deep appreciation for the outstanding service and warm hospitality.
Wi-Fi
Spa
However, some guests did point out the high pricing of the spa services and the difficulty in securing appointments due to high demand, leading to occasional disappointment. Despite the ongoing renovations affecting parts of the spa, the overall feedback remains positive with the spa facilities regarded as fantastic and a must-try for a truly relaxing experience. The fitness center also receives nods for being well maintained, complementing the spa services.
While there are minor criticisms about the spa's availability and amenities, the overall consensus underscores a fabulous and well-loved spa experience, making it a highlight of The Westin Desaru Coast Resort.
Gym
Pool
However, a recurring theme among the reviews is the small size of the pool, which seems insufficient for the resort's capacity. Several guests mention it feeling overcrowded, especially during peak times, making it less ideal for those seeking a more spacious and relaxed poolside experience. The ongoing construction of a new pool might contribute to the limited space currently available. Issues such as occasional dirtiness and noise were also noted, alongside the poolside amenities like tables and chairs being slightly worn or shaky.
Despite these concerns, many still find the pool area nice and great overall, indicating that the resort's pool has its merits, particularly once the new construction is complete.
Beach
Parking
Additionally, feedback highlights that even valet parking is expensive, which adds to the overall cost of the stay. Guests also mention the need for better ventilation and lighting in the basement parking areas for improved safety and comfort. Some reviews express hope that the hotel will introduce free parking in the future to enhance guest satisfaction. Despite the ample parking available on weekdays, the overall sentiment is that the parking experience detracts from the otherwise positive aspects of the resort.
Family
Birthday celebrations are made special with birthday cakes, adding to the joy of family holidays and making memorable moments. Many families have found the hotel to be not only suitable but excellent for creating lasting family reconnections. The resort is described as very clean with friendly and helpful staff who go out of their way to make guests' stays comfortable and pleasant.
The hotel offers amenities such as big family rooms and an enjoyable family restaurant, enhancing the overall experience for visitors. While some note that more facilities and entertainment options could be provided for kids, the existing provisions have received praise, especially for those looking for a relaxed family getaway.
The atmosphere and environment of the resort have received high marks with many guests loving the comfortable beds, clean facilities and convenient shuttle bus services. The breakfast spread is frequently mentioned as a highlight and the resort's pool and beach are also noted as pleasant.
Overall, The Westin Desaru Coast Resort is described as a family-oriented destination perfect for a family trip or a family and kids' getaway, offering a pleasant and comfortable stay with plenty of activities to keep everyone happy.
Golf
Business
While there are no shops in the immediate vicinity, the resort compensates with a free shuttle service for transfers, ensuring ease of transportation. The environment is described as very comfortable, creating a disturbance-free atmosphere ideal for focusing on work.
In addition to catering exceptionally well to business travelers, the resort also offers various recreational activities, making it a suitable option not just for business stays but for family getaways as well. Facilities such as foosball, table tennis, pool tables and carrom boards add a layer of leisure and potential team-building opportunities.
Overall, The Westin Desaru Coast Resort is praised for its excellent service and business-friendly amenities, making it a highly recommended location for business gatherings and stays.
Accessible
The walkability around the resort is praised with wheelchair ramps and accessible pathways enhancing mobility. A wheelchair is available on request, making it particularly convenient for senior visitors or those requiring additional support. The resort's access to the beach is notably easy and the proximity to a private beach adds to the overall convenience.
Public transportation options are available, including free shuttle buses to nearby locations such as the SKS mall, which is complemented by good transport accessibility overall. However, the accessibility could be further improved with better signboards and the addition of stairs to certain parking areas. Despite needing some enhancements, the resort remains a senior-friendly destination with multiple facilities catering to accessibility needs, ensuring a smooth holiday experience for all.
Children's Pool
While the overall setup is favorable for families, some guests noted that the pool can become quite crowded, which may affect the experience during peak times. Nonetheless, the kids' pool, along with the broader range of child-friendly facilities, make it a desirable destination for families seeking a blend of relaxation and entertainment.
Outdoor Pool
The beauty of the poolsite and the excellent layout contribute to creating a fantastic and visually appealing environment. Furthermore, the resort includes a separate infinity and kids' pool, which are highlighted as excellent amenities by families.
Although some visitors find the pool a bit small for the crowd and note ongoing construction for additional pools, the overall experience remains positive due to the existing facilities and the resort's efforts to expand and enhance the pool area. The outdoor pool is described as cool, warm, amazing and fantastic, which speaks volumes about its favorable reception. Despite some minor inconveniences, the current outdoor pool facilities at The Westin Desaru Coast Resort are highly regarded by guests for their spaciousness, cleanliness and overall excellent design.
Yoga
Luxury
Visitors have praised the fantastic and clean resort, noting it as a superb choice for a romantic getaway. The property boasts luxury accommodations, amenities and services, convincingly earning its prestigious five-star status. The resort is also highlighted for its considerate touches and friendly staff who go the extra mile, such as with baggage assistance.
Despite occasional mentions of the expense, the consensus is that the overall luxury experience, inclusive of top-notch service, makes The Westin Desaru Coast Resort a premium destination. Many guests have remarked that they will definitely return, underscoring the resort's status as an amazing and fantastic choice for travelers seeking a blend of luxury and outstanding hospitality.
Romantic
Beachfront
Proximity to the beach is repeatedly noted with the beach just a few minutes' walk or immediately accessible from the resort. Additionally, guests enjoy the convenience of a beach bar and nearby shops, enhancing the beachside experience.
Though there are mentions of renovation work and a dusty road nearby, these minor inconveniences do not overshadow the overall positive feedback about the resort’s prime seafront position. For those seeking a serene beach escape with direct and easy beach access, The Westin Desaru Coast Resort stands out as an excellent choice.
Yes, The Westin Desaru Coast Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at The Westin Desaru Coast Resort.
No, The Westin Desaru Coast Resort doesn't allow dogs.
Yes, parking facilities are available at The Westin Desaru Coast Resort.
Yes, The Westin Desaru Coast Resort has a gym.
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