DORMERO Hotel Dessau-Roßlau
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Summary of reviewsThe DORMERO Hotel Dessau-Roßlau is praised for its central location in the heart of Dessau, providing easy access to local attractions and amenities like the Bauhaus Museum and Marienkirche Theater. Its proximity to the pedestrian zone and transportation hubs, coupled with ample parking options, make it an ideal base for exploring the city. Rooms facing the courtyard offer tranquility, ensuring a peaceful stay despite the hotel’s central location.
Guests have had mixed experiences with the breakfast offerings. While many appreciated the diverse and delicious selection, including top-quality items such as salmon and scrambled eggs, others felt that the breakfast room was often too cold and crowded. Operational issues like delays in service and insufficient restocking, coupled with the perceived high price, have led to some dissatisfaction. Dinner options within the hotel were limited due to frequent closures of the restaurant and bar, resulting in guests seeking alternatives in the neighborhood.
The rooms are spacious, clean and equipped with modern amenities like large flat-screen TVs and complimentary drinks. However, some guests encountered maintenance issues, including broken wardrobe doors and malfunctioning air conditioning units, as well as occasional lapses in cleanliness.
Staff are generally commended for their friendliness and attentiveness. Nonetheless, the limited reception hours and staff shortages have led to some operational challenges and delays in addressing guest concerns. Free WiFi is available, but its performance varies with some guests experiencing connectivity issues.
Parking is a strong point with options including an underground garage and free outdoor spaces. The hotel is also lauded for its pet-friendly policies, offering amenities like dog tie hooks and free dog bowls and welcoming pets at no extra charge.
The beds are widely regarded as very comfortable, although the softness of the mattresses is a matter of personal preference. For business travelers, the hotel provides key amenities like large desks and free WiFi, but some minor inconveniences like the check-in process and lack of specialized business facilities may detract from the overall experience.
In summary, DORMERO Hotel Dessau-Roßlau is well-suited for guests looking for a centrally located and pet-friendly hotel with comfortable accommodations. It excels in providing a convenient base for exploring Dessau, though improvements in maintenance, dining options and staffing could enhance the overall guest experience.
Categories
Guests have had mixed experiences with the breakfast offerings. While many appreciated the diverse and delicious selection, including top-quality items such as salmon and scrambled eggs, others felt that the breakfast room was often too cold and crowded. Operational issues like delays in service and insufficient restocking, coupled with the perceived high price, have led to some dissatisfaction. Dinner options within the hotel were limited due to frequent closures of the restaurant and bar, resulting in guests seeking alternatives in the neighborhood.
The rooms are spacious, clean and equipped with modern amenities like large flat-screen TVs and complimentary drinks. However, some guests encountered maintenance issues, including broken wardrobe doors and malfunctioning air conditioning units, as well as occasional lapses in cleanliness.
Staff are generally commended for their friendliness and attentiveness. Nonetheless, the limited reception hours and staff shortages have led to some operational challenges and delays in addressing guest concerns. Free WiFi is available, but its performance varies with some guests experiencing connectivity issues.
Parking is a strong point with options including an underground garage and free outdoor spaces. The hotel is also lauded for its pet-friendly policies, offering amenities like dog tie hooks and free dog bowls and welcoming pets at no extra charge.
The beds are widely regarded as very comfortable, although the softness of the mattresses is a matter of personal preference. For business travelers, the hotel provides key amenities like large desks and free WiFi, but some minor inconveniences like the check-in process and lack of specialized business facilities may detract from the overall experience.
In summary, DORMERO Hotel Dessau-Roßlau is well-suited for guests looking for a centrally located and pet-friendly hotel with comfortable accommodations. It excels in providing a convenient base for exploring Dessau, though improvements in maintenance, dining options and staffing could enhance the overall guest experience.
Dog Friendly Hotel
This hotel provides pet-friendly accommodations and is centrally located in Dessau-Roßlau. It features a sauna and fitness center, ensuring a relaxing stay for guests and their pets. The hotel also offers complimentary wireless internet access.
Hotel with Parking
Das Hotel bietet 36 Parkplätze in einem Parkhaus und einem Parkplatz, die gegen eine Gebühr von 12 € pro Tag genutzt werden können. Es sind Höhenbeschränkungen zu beachten.
EV charging stations
Hotel with Gym
This hotel offers a gym and a sauna, providing guests with options for both exercise and relaxation. The fitness center allows guests to maintain their workout routine while traveling.
Hotel with EV Charging Stations
As a modern hotel, it is expected to provide a full range of services and amenities, with the added benefit of EV charging for environmentally aware guests visiting Dessau-Rosslau.
Hotel Taking Steps Towards Sustainability
Business Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
The DORMERO Hotel Dessau-Roßlau boasts an enviable location, right in the heart of Dessau. The surrounding pedestrian zone begins at the hotel's doorstep, making it an ideal starting point for exploring the city. Guests appreciate its central position, which provides quick and convenient access to key attractions such as the Bauhaus Museum, Marienkirche Theater and the bustling marketplace. Located at the fringe of the Christmas market, the hotel's strategic placement allows for effortless indulgence in local bars, restaurants and shops, all reachable on foot.
The tranquility of rooms facing the courtyard and the hotel's overall quiet ambiance enhance the guest experience, despite being centrally located. Its proximity to transportation hubs, including a ten-minute walk to the train station, further adds to its convenience. Moreover, the available parking options, including an underground garage and straightforward check-in and check-out processes add to the overall positive experience. The hotel serves as a perfect base for both sightseeing and leisure activities, making it a favorable choice for visitors looking to discover Dessau's charm.
The breakfast experience at DORMERO Hotel Dessau-Roßlau has received mixed reviews from guests. On the positive side, many praised the breakfast for being delicious, extensive and diverse, highlighting the good selection of hot and cold foods, fruits and excellent coffee. The breakfast buffet was described as rich, plentiful and generally very good with top-notch offerings like salmon, scrambled eggs, cereal, sausages and cheese attractively garnished on slate plates.
However, several guests found the breakfast room uncomfortably cold, drafty and inadequately sized to accommodate all guests during peak hours. Issues with service included delays in coffee refills, missing jam bowls and items not being replenished promptly, leading to moments of chaos and dissatisfaction. Some mentioned the lack of options for vegetarian and vegan guests and that the overall quality of breakfast has declined over time.
A recurring concern was the breakfast pricing, which many deemed overpriced and not justified by the selection or quality offered. Prices around €16.90 per person were frequently mentioned as steep with some guests finding better breakfast options at nearby cafes. Some also reported that during certain times, the buffet was significantly depleted and quality issues like dry bacon, empty juice containers and cheap sausage were noted.
There were instances where breakfast was not available or was replaced with unsatisfactory lunchboxes due to staffing shortages or renovation work. Guests were disappointed by these inconsistencies, emphasizing that for the high price, more was expected in terms of service and quality.
In summary, while the breakfast at DORMERO Hotel Dessau-Roßlau has its standout moments with a good variety and tasty offerings, numerous operational and pricing issues have significantly impacted guest satisfaction.
Guests at DORMERO Hotel Dessau-Roßlau faced challenges regarding dining options as the facilities such as the restaurant and bar were often closed, either due to refurbishment or reduced operations. Evening dining within the hotel was not an option, leaving guests to seek alternative restaurants in the nearby area. Some issues were noted with lunch packages, which were not always prepared on time, leading to inconvenience. Additionally, there were comments on the dining room being too cold. Despite these grievances, the proximity of other dining establishments offered some relief for guests needing meal options near the hotel.
The rooms at DORMERO Hotel Dessau-Roßlau offer a mixed experience for guests, presenting both positive and negative aspects. On the plus side, many guests appreciated the spaciousness and comfort of the rooms. Cleanliness was noted frequently with several mentions of rooms being clean, bright and well-equipped. The presence of large, modern flat-screen TVs and complimentary drinks added to the convenience. Rooms facing the courtyard were highlighted as particularly quiet and peaceful, ideal for a restful stay.
However, numerous issues were also reported. Guests mentioned rooms suffering from wear and tear, outdated furnishings and instances where maintenance was sorely needed. Specific complaints included broken wardrobe doors, torn curtains and malfunctioning air conditioning units. Some rooms emitted unpleasant odors and several reviews noted poor cleanliness with reports of cobwebs, dust and even dirty bathrooms.
Room allocation appeared chaotic with some guests having to change rooms multiple times due to various issues like broken key cards or unclean conditions upon arrival. The standard of room readiness and maintenance varied widely, indicating inconsistencies in housekeeping and room service.
Overall, while the hotel rooms offer substantial space and modern amenities, significant improvements in maintenance and cleanliness are necessary to meet guests' expectations consistently.
'DORMERO Hotel Dessau-Roßlau' features large and spacious beds that many guests found extremely comfortable. The positive comments frequently highlight the beds' comfort with several describing them as "amazing" and "fantastic." Beds at the hotel are notably wider than standard single beds, providing a broader space for relaxation. Numerous guests enjoyed a good night’s sleep thanks to the pleasant combination of a nice mattress and duvet.
However, reviews indicate that the softness of the mattresses is a common point of contention. While some guests appreciated the extremely soft bedding, others found them too soft, even to the point of being uncomfortable. Several remarks suggest that the mattresses are well-worn and in need of replacement with some beds described as lumpy or saggy. Issues with bed sheets, frayed bed bottoms and overly thick pillows also detracted from the overall experience for some visitors.
Despite these drawbacks, the general consensus leans towards the beds being a strong aspect of the hotel stay, contributing to a relaxing and comfortable environment for many guests.
The DORMERO Hotel Dessau-Roßlau has garnered mixed reviews regarding its cleanliness. Numerous guests have highlighted positive aspects such as clean and modern rooms with several affirmations of cleanliness and a fresh-smelling environment. The hotel’s rooms are often described as large and equipped with amenities like a large flat screen, adding to the overall comfort for guests.
However, many reviewers pointed out significant areas needing improvement. Bathrooms frequently featured issues like mold, brown deposits in toilets, dirty fixtures and broken fans. Inconsistent housekeeping practices were noted with some rooms not being cleaned during stays and towels not being replaced. Windows were often described as dirty, sometimes appearing uncleaned for extended periods. Hallways and stairwells also received criticism for being particularly dirty with visible stains on carpets and overall a run-down impression.
In summary, while some guests found their rooms to be sufficiently clean, the overall consensus pointed towards a need for better and more consistent cleaning standards throughout the hotel.
Reviews for the DORMERO Hotel Dessau-Roßlau largely commend the staff for being friendly, accommodating and attentive, particularly mentioning the positive experiences with the receptionist. Many guests highlighted the helpful and courteous nature of the hotel staff, who made a notable effort to provide excellent service, even in the face of staff shortages. However, several reviews also indicate significant challenges with staff availability and reception hours with mentions of reception being unmanned at various times of the day, leading to difficulties in resolving issues promptly.
The friendly demeanor of both the service and cleaning staff was frequently praised, but there is an evident inconsistency in experiences, as some guests encountered unresponsive and occasionally rude staff members. The hotel's limited reception hours were a recurring issue with particular frustration reported regarding the reception being unstaffed in the mornings and only partially staffed in the afternoons. This limited availability occasionally led to unresolved inquiries and complications during check-out processes.
Moreover, the strain from being understaffed was noticeable with comments about staff appearing overwhelmed and unmotivated, impacting their ability to meet guests' expectations. Despite these operational challenges, the capable and friendly demeanor of many staff members provided a positive counterbalance to these deficiencies. Overall, while many visitors found the staff to be a redeeming feature of their stay, there is a clear need for improvement in staffing levels and consistent service quality at the reception.
DORMERO Hotel Dessau-Roßlau offers free and easily accessible WiFi for its guests. There are instances where the WLAN was described as very good and the reception was working properly, which suggests that the hotel does aim to provide functional internet services. However, it appears that there have been several inconsistencies with the WiFi performance. Some guests had issues such as incorrect WLAN passwords, the internet not being available at all during their stay or WiFi requiring constant reloads. Despite these points, the hotel tech amenities are robust enough to allow TV units to display content from mobile devices. While some visitors had a smooth and satisfactory experience with the WiFi, there have been numerous accounts of significant connectivity problems.
DORMERO Hotel Dessau-Roßlau offers guests various parking options that are generally well-received. The hotel features an underground garage and a private parking lot, ensuring that guests have choices between outdoor and indoor parking. Many reviewers appreciated the availability of free parking spaces around the area and directly at the hotel, making it convenient upon arrival. Some guests highlighted the additional benefit of an electric car charging station and dedicated bicycle parking areas, catering to diverse needs.
While many found the parking options good and plentiful, some faced challenges like the limited size of the underground garage, making it unsuitable for larger, modern vehicles. The parking fees were a point of contention for some with costs reaching up to €24 for two days and €10 per night in the underground garage, which a few found expensive. Issues such as the occasional lack of available spaces and a garage door that did not work for years were also noted.
Despite some drawbacks, the hotel's parking facilities are generally considered a strong point, contributing to the overall convenience of staying at DORMERO Hotel Dessau-Roßlau.
The DORMERO Hotel Dessau-Roßlau prominently stands out as a typical business hotel with a strategic location ideal for business activities, such as team meetings and business stays. Guests have appreciated the availability of a large desk in the room and the provision of free Wi-Fi, making it a reasonably good choice for short business trips of around three days. Safety also appears to be a positive aspect for business travelers.
However, potential guests should note some drawbacks such as the absence of tailored business amenities and limited workspaces, like the lack of a small writing table. The hotel check-in process, both traditional and digital, has been critiqued for being time-consuming and the check-in only available from 3.00 p.m. can be inconvenient. Some reviews also mention that the hotel may not provide the best value for the price for business purposes. Despite these minor setbacks, the hotel generally serves the needs of typical business travelers well.
DORMERO Hotel Dessau-Roßlau is generally accessible for guests with disabilities with a few areas that could use improvement. The hotel can be easily reached by car, offers parking facilities, including an underground garage with elevator access and the overall location is convenient. Several rooms and bathrooms are accessible, facilitating ease of movement and use for wheelchair users. However, some guests experienced a lack of wheelchair accessibility in their specific rooms and found showers with bathtubs challenging to use. Additionally, accessible seating in showers appeared to be missing. Despite these shortcomings, the hotel maintains a good level of accessibility to meet essential needs.
The DORMERO Hotel Dessau-Roßlau is notably pet-friendly, welcoming animals at no extra charge. Guests with pets appreciated the practical amenities like dog tie hooks and free dog bowls. Rooms are spacious enough to comfortably accommodate both pets and their owners. The hotel is lauded for its overall animal-friendly environment, described as having a fun factor for pets. Additionally, dogs and cats are both welcome, making it a very inclusive accommodation for various pets. The small touches, such as allowing pets to stay for free and providing storage for pet items, enhance the experience for pet owners. Despite this, there is a minor downside as some guests noted an unpleasant smell in the lobby. Overall, the hotel's effort to accommodate pets without additional fees and the free minibar are aspects that stand out in creating a positive stay for pet lovers.
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Location
The tranquility of rooms facing the courtyard and the hotel's overall quiet ambiance enhance the guest experience, despite being centrally located. Its proximity to transportation hubs, including a ten-minute walk to the train station, further adds to its convenience. Moreover, the available parking options, including an underground garage and straightforward check-in and check-out processes add to the overall positive experience. The hotel serves as a perfect base for both sightseeing and leisure activities, making it a favorable choice for visitors looking to discover Dessau's charm.
Breakfast
However, several guests found the breakfast room uncomfortably cold, drafty and inadequately sized to accommodate all guests during peak hours. Issues with service included delays in coffee refills, missing jam bowls and items not being replenished promptly, leading to moments of chaos and dissatisfaction. Some mentioned the lack of options for vegetarian and vegan guests and that the overall quality of breakfast has declined over time.
A recurring concern was the breakfast pricing, which many deemed overpriced and not justified by the selection or quality offered. Prices around €16.90 per person were frequently mentioned as steep with some guests finding better breakfast options at nearby cafes. Some also reported that during certain times, the buffet was significantly depleted and quality issues like dry bacon, empty juice containers and cheap sausage were noted.
There were instances where breakfast was not available or was replaced with unsatisfactory lunchboxes due to staffing shortages or renovation work. Guests were disappointed by these inconsistencies, emphasizing that for the high price, more was expected in terms of service and quality.
In summary, while the breakfast at DORMERO Hotel Dessau-Roßlau has its standout moments with a good variety and tasty offerings, numerous operational and pricing issues have significantly impacted guest satisfaction.
Dinner
Rooms
However, numerous issues were also reported. Guests mentioned rooms suffering from wear and tear, outdated furnishings and instances where maintenance was sorely needed. Specific complaints included broken wardrobe doors, torn curtains and malfunctioning air conditioning units. Some rooms emitted unpleasant odors and several reviews noted poor cleanliness with reports of cobwebs, dust and even dirty bathrooms.
Room allocation appeared chaotic with some guests having to change rooms multiple times due to various issues like broken key cards or unclean conditions upon arrival. The standard of room readiness and maintenance varied widely, indicating inconsistencies in housekeeping and room service.
Overall, while the hotel rooms offer substantial space and modern amenities, significant improvements in maintenance and cleanliness are necessary to meet guests' expectations consistently.
Beds
However, reviews indicate that the softness of the mattresses is a common point of contention. While some guests appreciated the extremely soft bedding, others found them too soft, even to the point of being uncomfortable. Several remarks suggest that the mattresses are well-worn and in need of replacement with some beds described as lumpy or saggy. Issues with bed sheets, frayed bed bottoms and overly thick pillows also detracted from the overall experience for some visitors.
Despite these drawbacks, the general consensus leans towards the beds being a strong aspect of the hotel stay, contributing to a relaxing and comfortable environment for many guests.
Cleanliness
However, many reviewers pointed out significant areas needing improvement. Bathrooms frequently featured issues like mold, brown deposits in toilets, dirty fixtures and broken fans. Inconsistent housekeeping practices were noted with some rooms not being cleaned during stays and towels not being replaced. Windows were often described as dirty, sometimes appearing uncleaned for extended periods. Hallways and stairwells also received criticism for being particularly dirty with visible stains on carpets and overall a run-down impression.
In summary, while some guests found their rooms to be sufficiently clean, the overall consensus pointed towards a need for better and more consistent cleaning standards throughout the hotel.
Staff
The friendly demeanor of both the service and cleaning staff was frequently praised, but there is an evident inconsistency in experiences, as some guests encountered unresponsive and occasionally rude staff members. The hotel's limited reception hours were a recurring issue with particular frustration reported regarding the reception being unstaffed in the mornings and only partially staffed in the afternoons. This limited availability occasionally led to unresolved inquiries and complications during check-out processes.
Moreover, the strain from being understaffed was noticeable with comments about staff appearing overwhelmed and unmotivated, impacting their ability to meet guests' expectations. Despite these operational challenges, the capable and friendly demeanor of many staff members provided a positive counterbalance to these deficiencies. Overall, while many visitors found the staff to be a redeeming feature of their stay, there is a clear need for improvement in staffing levels and consistent service quality at the reception.
Wi-Fi
Parking
While many found the parking options good and plentiful, some faced challenges like the limited size of the underground garage, making it unsuitable for larger, modern vehicles. The parking fees were a point of contention for some with costs reaching up to €24 for two days and €10 per night in the underground garage, which a few found expensive. Issues such as the occasional lack of available spaces and a garage door that did not work for years were also noted.
Despite some drawbacks, the hotel's parking facilities are generally considered a strong point, contributing to the overall convenience of staying at DORMERO Hotel Dessau-Roßlau.
Business
However, potential guests should note some drawbacks such as the absence of tailored business amenities and limited workspaces, like the lack of a small writing table. The hotel check-in process, both traditional and digital, has been critiqued for being time-consuming and the check-in only available from 3.00 p.m. can be inconvenient. Some reviews also mention that the hotel may not provide the best value for the price for business purposes. Despite these minor setbacks, the hotel generally serves the needs of typical business travelers well.
Accessible
Dog Friendly
No, DORMERO Hotel Dessau-Roßlau doesn't have any pool.
No, a spa isn't available at DORMERO Hotel Dessau-Roßlau.
Yes, DORMERO Hotel Dessau-Roßlau welcomes dogs.
Yes, parking facilities are available at DORMERO Hotel Dessau-Roßlau.
Yes, DORMERO Hotel Dessau-Roßlau has a gym.
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