Fort Pontchartrain Detroit, a Wyndham Hotel
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Summary of reviewsFort Pontchartrain Detroit, a Wyndham Hotel is a highly recommended hotel located in the heart of downtown Detroit. Guests love the convenience of being able to walk to attractions and events, as well as the beautiful views from some rooms overlooking the Detroit River and Windsor, Ontario. While the breakfast could use improvements in terms of more food choices and changes in the menu, the staff is friendly and accommodating. The rooms received mixed reviews, but guests appreciated the cleanliness and spaciousness. The hotel is generally well-kept and the staff is exceptional with many guests praising their helpfulness and professionalism. While some guests had mixed experiences with the parking, those who prioritize a comfortable night's sleep will enjoy the hotel's plush and well-sized beds. Overall, Fort Pontchartrain Detroit, a Wyndham Hotel provides a very good experience to its guests with its superb facilities and services.
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About Fort Pontchartrain Detroit, a Wyndham Hotel
Guest Reviews
Fort Pontchartrain Detroit, a Wyndham Hotel is located in a prime location that guests absolutely love! This hotel is conveniently situated in downtown Detroit, steps away from attractions and events such as the convention center, stadiums and the Detroit River. Many guests appreciate the convenience of being able to walk to all their destinations without having to worry about transportation. The views from the rooms are fabulous with some overlooking the Detroit River and Windsor, Ontario. The hotel is also situated near great restaurants and shopping, making it perfect for both business and leisure travelers. Overall, guests love the location and convenience of Fort Pontchartrain Detroit, a Wyndham Hotel.
Guests have mixed opinions about the breakfast at Fort Pontchartrain Detroit, a Wyndham Hotel. Some guests found the breakfast to be a nice touch and even outstanding, while others found it disappointing and not worth the price with slim food choices or no complimentary options. However, there were positive comments about friendly and accommodating staff and some guests even received unexpected complimentary hot breakfasts on the 25th floor which they found to be great. Additionally, there were options for quick bites like a small food market in the lobby and a burger. Overall, the breakfast at the hotel could use improvements in terms of more food choices, changes in the menu and possibly free breakfast for a more budget-friendly option for guests.
The rooms at Fort Pontchartrain Detroit, a Wyndham Hotel, received mixed reviews from guests. Some reviewers noted that the rooms were small and outdated, while others appreciated the spaciousness and cleanliness. Guests also mentioned that some rooms needed updates such as broken make-up mirrors, non-working air conditioning and stained furniture. However, there were positive comments regarding the beautiful views from some rooms and comfortable beds. The location of the hotel was noted as being central and convenient. Some guests praised the friendliness and helpfulness of the staff. Overall, the hotel may benefit from updates, but some guests enjoyed their stay and appreciated the views and cleanliness of their rooms.
Travelers who prioritize a comfortable and clean bed will enjoy a stay at Fort Pontchartrain Detroit, a Wyndham Hotel. Reviewers have praised the hotel's plush and well-sized beds, complete with multiple pillows of varying firmness. While there were a few reports of mix-ups with room types, the majority of guests have had a pleasant experience. Some have cautioned that certain rooms may include smaller or less comfortable beds, so it's important to confirm your preference upon check-in. However, guests agree that the quality of the bed is a highlight of their stay with many citing the added bonus of cozy pillows and a pleasing amount of light throughout the room. Those who prioritize a comfortable night's sleep will find it at Fort Pontchartrain Detroit.
The cleanliness of Fort Pontchartrain Detroit, a Wyndham Hotel, has been a topic of discussion among guests. Many reviewers have praised the hotel for its cleanliness, noting that the common areas are well-maintained and some even say that it's the most important aspect of their stay. The rooms were also noted as clean with comfortable beds and spacious accommodations. While some guests have suggested that the hotel needs updating and some areas like carpets and hallways could use more cleaning, the majority of guests complemented the hotel for being well-kept. However, some of the guests had complaints about the bad smell, dirty room and unclean furniture. Overall, the hotel appears clean and convenient and the pool and sauna were specifically mentioned as being nice and clean.
The staff at Fort Pontchartrain Detroit, a Wyndham Hotel, are exceptional according to guest reviews. Front desk staff were particularly great and the valet staff were awesome, friendly and quick. Guests also highlighted how super friendly and helpful the staff were and that they went above and beyond to ensure everyone was taken care of. There were some negative reviews about staff being rude and unhelpful and some guests experienced slow check-in and a lack of efficiency. However, most guests found the staff to be accommodating, professional and polite. Guests especially loved Lisa Wright and Ken at the front desk, the bartender on the first floor and Georgina at the breakfast staff. The entire staff was generally friendly and working super hard. There were also positive comments about the restaurant and bar staff. Overall, guests found the staff to be a highlight of their stay in this nicely decorated and well-located hotel.
Many guests had mixed experiences with the parking at Fort Pontchartrain Detroit, a Wyndham Hotel. While some found it super easy and didn't worry about their vehicles, others found the valet parking to be a nightmare with long waits to get their cars parked or retrieved and charges added to their credit card. Some guests also had trouble with the valet parking process with disorganization and confusion leading to stressful situations. Additionally, some guests were unhappy with the extra charge for overnight valet parking or felt that parking should be included in the stay. However, there were also positive notes regarding the ease of parking and the ability to valet for a fee per night. Overall, guests had varying experiences with the parking at this hotel.
Fort Pontchartrain Detroit, a Wyndham Hotel, is a highly recommended destination for your next trip to downtown Detroit. The hotel provides a very good experience to its guests with its superb facilities and services. Although the complimentary breakfast can be better, the pleasant and good atmosphere compensates for it. The hotel is pricey, but guests appreciate its prime location in the heart of the city. Some reviews claimed the attitude of the staff was not what they expected, but overall, the hotel's high-quality amenities made up for it. Firstly-time visitors loved the hotel and would visit again. Come and stay at Fort Pontchartrain Detroit, a Wyndham Hotel, for a refreshing and comfortable stay in Detroit.
Yes, Fort Pontchartrain Detroit, a Wyndham Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Fort Pontchartrain Detroit, a Wyndham Hotel.
No, Fort Pontchartrain Detroit, a Wyndham Hotel doesn't allow dogs.
Yes, parking facilities are available at Fort Pontchartrain Detroit, a Wyndham Hotel.
Yes, Fort Pontchartrain Detroit, a Wyndham Hotel has a gym.
