Hotel Zerbinetta
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Summary of reviewsHotel Zerbinetta is highly praised for its serene and picturesque location, nestled among the mountains with breathtaking views of the Sierra Nevada and easy access to Granada. This rural setting is ideal for outdoor activities like hiking and provides a peaceful retreat from urban hustle. The hotel offers good value for money with well-maintained facilities and polite, attentive staff, further enhancing the guest experience.
The breakfast at Hotel Zerbinetta receives mixed reviews. Guests appreciate the hearty and plentiful offerings, especially the quality of bread, cold cuts and croissants. However, some find the variety and timing of the breakfast less satisfactory. Despite these criticisms, the overall experience meets most guests' expectations.
Dinner at the hotel garners positive feedback for its delicious, abundant and well-prepared food, often enjoyed with stunning mountain views. Guests particularly enjoy the à la carte service and commend the friendly staff. Some issues with menu variety and service delays are noted, but overall, the dining experience is memorable.
Rooms are frequently highlighted for their spaciousness, cleanliness and comfort with many guests noting the cozy ambiance, comfortable beds and tasteful decor. Additionally, wheelchair-accessible rooms and pet-friendly policies add to the inclusivity. However, some guests found the lighting dim and the mattresses too firm.
Cleanliness is a standout feature with consistently positive remarks about the well-maintained rooms and common areas. Despite occasional lapses in specific areas like the fridge and outdoor facilities, the hotel’s overall cleanliness significantly contributes to a pleasant stay.
The staff at Hotel Zerbinetta are recognized for their kindness, attentiveness and helpfulness, creating a welcoming atmosphere. While there are occasional communication issues, the positive interactions and efficient service are a major highlight for many guests.
However, the Wi-Fi service at the hotel struggles with connectivity issues, limiting internet access to certain areas and often failing to provide a stable connection, which can be a significant inconvenience for guests needing reliable internet.
The pool receives mixed reviews, described by some as charming and great for a quick dip despite its small size and limited sun loungers. Issues with accessibility, operational hours and cleanliness are noted, affecting the overall pool experience.
Guest experiences with beds are also mixed. While some find the mattresses comfortable, others criticize their hardness and the thinness of pillows, although additional pillows can be requested.
Lastly, the hotel’s dog-friendly environment is highly praised, allowing pets at no extra charge and providing a comfortable setting for both pets and owners. The rural location is convenient for dog walks, making it a pleasant stay for those traveling with their canine companions.
Summing up, Hotel Zerbinetta offers a peaceful and scenic retreat with excellent service, cleanliness and a welcoming environment for both guests and their pets, though there are areas like Wi-Fi connectivity and pool maintenance that could benefit from improvement.
Categories
The breakfast at Hotel Zerbinetta receives mixed reviews. Guests appreciate the hearty and plentiful offerings, especially the quality of bread, cold cuts and croissants. However, some find the variety and timing of the breakfast less satisfactory. Despite these criticisms, the overall experience meets most guests' expectations.
Dinner at the hotel garners positive feedback for its delicious, abundant and well-prepared food, often enjoyed with stunning mountain views. Guests particularly enjoy the à la carte service and commend the friendly staff. Some issues with menu variety and service delays are noted, but overall, the dining experience is memorable.
Rooms are frequently highlighted for their spaciousness, cleanliness and comfort with many guests noting the cozy ambiance, comfortable beds and tasteful decor. Additionally, wheelchair-accessible rooms and pet-friendly policies add to the inclusivity. However, some guests found the lighting dim and the mattresses too firm.
Cleanliness is a standout feature with consistently positive remarks about the well-maintained rooms and common areas. Despite occasional lapses in specific areas like the fridge and outdoor facilities, the hotel’s overall cleanliness significantly contributes to a pleasant stay.
The staff at Hotel Zerbinetta are recognized for their kindness, attentiveness and helpfulness, creating a welcoming atmosphere. While there are occasional communication issues, the positive interactions and efficient service are a major highlight for many guests.
However, the Wi-Fi service at the hotel struggles with connectivity issues, limiting internet access to certain areas and often failing to provide a stable connection, which can be a significant inconvenience for guests needing reliable internet.
The pool receives mixed reviews, described by some as charming and great for a quick dip despite its small size and limited sun loungers. Issues with accessibility, operational hours and cleanliness are noted, affecting the overall pool experience.
Guest experiences with beds are also mixed. While some find the mattresses comfortable, others criticize their hardness and the thinness of pillows, although additional pillows can be requested.
Lastly, the hotel’s dog-friendly environment is highly praised, allowing pets at no extra charge and providing a comfortable setting for both pets and owners. The rural location is convenient for dog walks, making it a pleasant stay for those traveling with their canine companions.
Summing up, Hotel Zerbinetta offers a peaceful and scenic retreat with excellent service, cleanliness and a welcoming environment for both guests and their pets, though there are areas like Wi-Fi connectivity and pool maintenance that could benefit from improvement.
Hotel with Swimming Pool
This hotel includes swimming pool facilities for guests. The hotel offers a relaxing and enjoyable experience for all guests.
Outdoor Pool
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor swimming pool with scenic views. The pool area includes a sun terrace, providing a relaxing space to enjoy the surroundings.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
About Hotel Zerbinetta
License: H/GR/01282
Guest Reviews
Location
Perfectly situated for outdoor activities and excursions, the hotel serves as a great base for exploring Granada and the nearby Sierra Nevada. Guests appreciate the rural setting, which provides a quiet retreat while still being conveniently accessible to the city's center, just a short drive away.
The environment around the hotel is fabulous, characterized by beautiful landscapes that invite hiking and trekking. The serene and secluded setting is perfect for those wanting to disconnect from the hustle and bustle and enjoy nature's tranquility.
Visitors have highlighted the hotel’s good value for money with well-maintained facilities and lovely, polite staff. Rooms are clean and comfortable, often featuring stunning views that add to the overall charm of the stay.
The on-site restaurant, praised for its varied menu and excellent food, enhances the guest experience, offering a practical and delightful dining option. The location’s dog-friendly policy is an added bonus for pet owners.
In summary, Hotel Zerbinetta’s location shines as its standout feature, providing an exceptional stay amid the natural beauty and quietude of the mountains with easy access to cultural and urban attractions.
Breakfast
However, other guests pointed out that the breakfast could be more varied, describing it as basic or limited. The breakfast schedule was also inconvenient for some, starting later than they preferred. Despite these criticisms, the overall sentiment suggests that while the breakfast could benefit from more extensive options and better organization, it generally meets guests' expectations with satisfactory quality.
Dinner
Many reviews commend the excellent and exquisite quality of dinners, which are enjoyed alongside attentive and pleasant staff. Guests have frequently noted that the food is both tasty and plentiful, making for satisfying meal experiences. However, some issues were raised regarding the consistency and availability of dining options. A few guests mentioned that the dinner menu for half board stays lacked variety over multiple days and some experienced delays in food service during evening meals.
While the overall feedback leans toward praise for the food and ambiance, there were occasional complaints about the quality of certain dishes with specific mentions of meals being overly greasy or subpar. Additionally, the restaurant's booking policies sometimes left hotel guests without a spot to dine, which was a point of frustration for some visitors.
In summary, while there are some areas for improvement, Hotel Zerbinetta generally provides a memorable dining experience with its generous portions, commendable service and beautiful setting.
Rooms
Additionally, the hotel offers wheelchair-accessible rooms, making it inclusive for guests with disabilities. The rooms are described as very quiet, which is ideal for a peaceful retreat. Scenic mountain views and the proximity to both Sierra Nevada and Granada enhance the appeal. Pets are welcomed warmly and the location is perfect for countryside walks.
However, some improvement areas include the dim lighting in the rooms and occasional comments on the hardness of the mattresses. Despite this, the majority of guests find the rooms to be very comfortable, clean and equipped with necessary amenities, making Hotel Zerbinetta an excellent choice for a stay.
Beds
Cleanliness
Moreover, the hotel’s beauty and its well-kept state contribute to the overall positive experience. Friendly, attentive staff and good food also complement the clean surroundings, enhancing the guests' stays. The hotel's location offers stunning views of the mountains, adding to its charm.
However, a few areas for improvement include the cleanliness of the fridge and some outdoor facilities like the pool and tables on the upper floor. Additionally, some guests have noted issues with dust, cobwebs and lack of motivation from the workers concerning cleanliness in specific instances. While the overall cleanliness is excellent and earns high marks from many visitors, occasional lapses in particular areas suggest room for enhancement.
Staff
While most of the feedback is overwhelmingly positive, some guests noted occasional lapses in communication and instances where staff seemed stressed or focused on specific groups like partygoers. Despite this, the positive experiences far outweigh the negative with many guests praising the rapid and effective solutions provided by the staff, such as promptly delivering heaters to rooms.
The excellent quality of the restaurant and the dedication of the chef also shine through in the reviews, adding to the overall satisfaction with the service. Some guests did experience language barriers, but this did not significantly detract from the overall positive interactions with the team's exceptional kindness and professional treatment.
In summary, the staff at Hotel Zerbinetta is largely seen as a highlight of the stay, leaving guests with a memorable and favorable impression.
Wi-Fi
Pool
On the downside, the pool’s accessibility can be somewhat complicated and operational hours appear to be inconsistent with some guests noting that it only opens at the beginning of July and others experiencing closures due to events like weddings. Cleanliness is another concern with reports of the pool appearing dirty and even moldy, suggesting lapses in maintenance.
In summary, while the pool at Hotel Zerbinetta is described by some as a nice and quiet spot for a short swim, issues related to its size, cleanliness and limited availability might dampen the experience for others.
Dog Friendly
Yes, Hotel Zerbinetta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Zerbinetta.
Yes, Hotel Zerbinetta welcomes dogs.
No, parking facilities aren't available at Hotel Zerbinetta.
No, Hotel Zerbinetta doesn't have a gym.
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