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Summary of reviewsHotel Aquatel is highly praised for its advantageous location and the serene environment it offers. Located just outside Dinant and close to the Dînant Évasion activities, it serves as an excellent base for kayaking on the Lesse River and other outdoor activities. The hotel's proximity to Anseremme train station ensures easy transportation and it is a short drive or walk from the city center along the Meuse River. The peaceful setting is perfect for relaxation and free parking adds to the convenience. Nearby restaurants provide diverse dining options, enhancing the overall experience.
Guests often laud the welcoming atmosphere and excellent service. The rooms are noted for their cleanliness and practicality, particularly for families and groups. Spacious family rooms, some with balconies or terraces, gain special mentions for their comfort and thoughtful design. Comfortable beds, good heating and necessary amenities ensure a pleasant stay with some rooms offering charming views of mountains and water.
Breakfast at the adjacent establishment receives mixed reviews. Many guests find it delicious, plentiful and affordable, praising its variety and value. However, some note limitations in selection and occasional inconvenience due to the setup.
The hotel earns high marks for cleanliness with well-maintained, spacious rooms and necessary amenities like towels and soap. The friendly and helpful staff, who go the extra mile to accommodate guests and overcome language barriers, further enhance the stay experience. While a few minor lapses in service are mentioned, these do not overshadow the generally positive impressions of the staff.
Family travelers find the hotel exceptionally accommodating with practical room designs that cater well to children, including loft areas for kids' beds. The hotel is seen as a reliable choice for short stays and family weekends, thanks to its efficient room arrangements and warm atmosphere.
The ample and free parking facilities are another highlight, ensuring ease and convenience for guests with vehicles. Overall, Hotel Aquatel offers a blend of comfort, convenience and welcoming service, making it a versatile and appealing choice for a wide range of travelers. Show more
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Categories
Family Friendly Hotel
This hotel offers family rooms and practical accommodations. It is located on the banks of the Lesse river, providing a pleasant environment for families. The hotel also has a large, free car park.
Dog Friendly Hotel
Hotel Aquatel provides a welcoming atmosphere for pets. Its location in Anseremme offers easy access to outdoor activities and scenic routes suitable for dog walking.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi and is appreciated for its friendly staff. The availability of Wi-Fi ensures guests can stay connected during their visit.
Hotel with Parking
Hotel Aquatel provides a large, free car park with ample space for various vehicle types, including electric car charging points, and a secure area for bicycles, offering excellent convenience.
Small Hotel
Offers comfortable rooms and a warm atmosphere. This hotel is perfect for a relaxing getaway near Dinant.
Room Types
Double RoomThis room is furnished with a TV and a private bathroom with a shower. There is also a balcony.
The room is only accessible by stairs (20 steps).
Family Room (5 people)This spacious room is furnished with a TV and a private bathroom with a shower.
The room is only accessible by stairs (20 steps).
Mixed Dormitory RoomThis dormitory room is furnished with a TV, balcony and communal shower facilities. The room has WiFi.
The room is only accessible by stairs (20 steps).
About Hotel Aquatel
License: 0474452437, 0495 29 82 52, 21339
Guest Reviews
7.5
Good
Location
Hotel Aquatel boasts an enviable location ideal for outdoor enthusiasts and tranquility seekers alike. Nestled just outside Dinant, the hotel offers easy access to the popular Dînant Évasion activities, making it a perfect base for those eager to kayak the scenic Lesse River. The proximity to Anseremme train station ensures convenient transportation, while the peaceful setting provides a restful retreat from the hustle and bustle of the city center, which is only a short drive or pleasant walk along the Meuse River away.
Guests frequently praise the quietness of the area, noting it as a superb spot for both relaxation and exploration. The free and easy parking adds to the convenience and nearby restaurants enhance the dining options for visitors. Many reviews commend the hotel's excellent service, comfort and practical room arrangements, making it a versatile choice for families and groups. Whether for an adventure-filled day or a serene getaway, the hotel's strategic location and welcoming atmosphere appeal to a broad range of travelers.
Breakfast
At Hotel Aquatel, the general consensus about the breakfast experience varies significantly. Most guests describe the breakfast as good, delicious and plentiful with a variety of options ensuring a satisfactory start to the day. Many appreciated the affordability of the breakfast offering and some even found it perfect, generous and meeting all their needs.
However, a number of guests found the breakfast offerings to be quite limited, simple and not always worth the price. Some noted specific issues such as a lack of variety, insufficient quantities or unmet expectations, particularly given the cost. Various reviews point out inconveniences like having to wait for fresh rolls or the absence of expected items like fruit juice and eggs, despite prior confirmations.
Additionally, it's important to note that breakfast is not served directly within the hotel but at an adjacent establishment, which can be a minor inconvenience for some.
In summary, while many guests had a positive experience with the breakfast at Hotel Aquatel, particularly praising its taste and generosity, others felt it fell short in terms of variety and value.
Rooms
Hotel Aquatel is praised for its rooms that cater well to a variety of needs, especially for families and travelers seeking a comfortable stopover. Guests appreciate the cleanliness with many highlighting that the rooms are well-maintained and hygienic. The spacious family rooms, some with balconies or terraces, allow for easy movement and provide additional comfort such as outdoor seating. The practicality of the room setups, including configurations that can accommodate up to five guests, is noteworthy, making it a good pick for larger groups or families with teenagers.
Comfortable beds and powerful heating ensure a pleasant stay, even in colder weather. The well-equipped rooms feature necessary amenities including showers, toilets and sometimes a bit of unique design elements like a large shower. The peaceful environment with no noise disturbances further enhances the stay experience.
Rooms with views of the mountains and water add to the charm, while the proximity to the city center is an added convenience. Overall, the rooms at Hotel Aquatel are functional, clean and provide a comfortable space for a variety of travelers.
Beds
A stay at Hotel Aquatel offers a mixture of comfort and convenience, particularly highlighted by its bedding quality. Guests consistently praise the hotel for its very comfortable and proper beds with many mentioning the large, soft and thick mattresses as standout features. While the occasional issue with double beds being two singles pushed together was noted, the overall sentiment towards the beds remains highly positive.
The hotel also garners commendations for its excellent location, being close to the center and well-situated for excursions and exploring the surroundings. Visitors appreciate the cleanliness and size of the rooms, often highlighting the nice balconies that some rooms offer. Staff friendliness and the overall cleanliness of the hotel contribute to a sense of luxury that feels well worth the price.
In summary, Hotel Aquatel's comfortable beds, convenient location and clean accommodations make it an appealing choice for travelers seeking a good night's rest and easy access to local attractions.
Cleanliness
Hotel Aquatel has garnered positive feedback regarding its cleanliness and comfort. Guest reviews consistently highlight the cleanliness of the rooms with many describing them as very clean or quite clean. The rooms are noted to be comfortable and equipped with necessary amenities like towels and soap. The hotel also affords a great value with clean, spacious and well-maintained accommodations.
Beyond cleanliness, the location of the hotel is praised for its proximity to Dinant and the quiet, beautiful surroundings. Guests appreciate the simplicity and comfort of the stay, making it ideal for short visits. The friendly welcome and attentive housekeeping staff also contribute to a pleasant experience.
Despite a few minor issues, such as a small lapse in friendliness from the staff on one occasion, the overall impression is one of a clean and welcoming hotel. With good bedding, cozy mattresses and an inviting atmosphere, Hotel Aquatel stands out as a good choice for travelers looking for comfort and cleanliness at a reasonable price.
Staff
Hotel Aquatel boasts an exceptional team with numerous reviews highlighting the friendliness and helpfulness of the staff. Guests repeatedly praised the welcoming atmosphere created by the team from the moment they arrived with a warm and proactive approach evident throughout their stay. The staff's ability to communicate effectively is evident, as they make a great effort to accommodate language barriers, even utilizing tools like Google Translate when necessary.
The reception staff, in particular, receive high marks for their availability and detailed explanations, ensuring that guests feel well-informed and comfortable. Flexibility is another standout quality with the hotel accommodating early check-ins and other special requests. Guests appreciate the staff's proactive and organized manner, which contributes to a smooth and pleasant experience.
Breakfast is another positive aspect with guests noting the kindness of the breakfast staff and the courteousness of the cleaning service. Though there was one mention of unreturned calls, the overall impression of the staff remains highly favorable.
In summary, Hotel Aquatel's staff are characterized by their friendliness, helpfulness and willingness to go the extra mile to ensure a pleasant stay for their guests. The hotel's excellent location is complemented by a team that truly makes the experience memorable.
Parking
Hotel Aquatel boasts an impressive array of parking options, ensuring convenience and ease for guests. The hotel features a large free parking lot with ample space, both in front and behind the premises. Visitors can find plenty of spacious parking directly out back, making it straightforward to secure a spot. With easy and free parking available, the hotel's generous parking provisions significantly contribute to a stress-free stay.
Family
Hotel Aquatel has garnered a reputation as a family-friendly destination, making it a favored choice for families and groups alike. Reviews highlight the spacious and well-designed family rooms, which cater perfectly to the needs of parents traveling with children. The unique feature of having kids' beds in a loft area has been notably appreciated, offering both fun and functionality.
Guests commend the hotel's friendly and accommodating staff, which contributes to a warm and welcoming atmosphere. The layout of the rooms is praised for its practicality with some rooms featuring mezzanines that provide extra space for teens and young ones. Many families find the hotel convenient for short stays and stopovers, particularly during family trips.
Families with young children, such as those with toddlers and infants, find the room setup ideal. The hotel's cleanliness and efficient room arrangements are other positive points frequently mentioned. While most feedback revolves around family stays, the hotel also appears to be a good match for groups of friends seeking a comfortable and independent lodging experience.
Overall, Hotel Aquatel seems to provide a blend of practical amenities and thoughtful room designs that cater well to the dynamics of family travel, making it a reliable choice for both one-night stays and family weekends.
No, Hotel Aquatel doesn't have any pool.
No, a spa isn't available at Hotel Aquatel.
Yes, Hotel Aquatel welcomes dogs.
Yes, parking facilities are available at Hotel Aquatel.