Excellence Comfort Hotel

Divinopolis -20.14264700, -44.88598200 , 135 Rua Paraiba (Show on Map)
7.9
Good


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Summary of reviewsExcellence Comfort Hotel receives high praise for its exceptional location, making it an ideal choice for travelers seeking convenience and accessibility. Positioned close to the city center, guests appreciate the easy access to bars, restaurants and local shops, as well as the seamless exploration of nearby attractions. The combination of a prime location, reasonable prices and perks such as free parking and flexible timings make it a popular choice.

The hotel’s breakfast offerings stand out with guests commending the variety, quality and flexibility of the service. Described as hearty, delicious and well-organized, the breakfast options cater to diverse tastes and schedules, further enhanced by polite and attentive staff. Despite a few minor suggestions for improvement, the overall sentiment is overwhelmingly positive.

Cleanliness is a consistent highlight with rooms and bathrooms meticulously maintained, contributing to a comfortable stay. The hotel is noted for its pristine condition and high standard of hospitality, supporting a relaxing and enjoyable experience.

The staff are widely recognized for their friendliness and attentiveness, adding to the welcoming and pleasant atmosphere of the hotel. Their professional and courteous service significantly enhances the guest experience, contributing to the hotel's strong reputation.

Although parking facilities receive mixed feedback—praised for being spacious and secure but noted for narrow garage spaces—the overall convenience and safety of the options provided are appreciated.

Rooms present a mixed experience. While they are well-maintained, clean and come with thoughtful amenities, some guests find them small and occasionally outdated with issues such as noisy circuit breakers and non-functioning air conditioning. Bed comfort also varies with some guests finding the beds soft and large, while others report discomfort due to structural issues or suboptimal mattresses.

Despite some criticisms regarding room size and occasional maintenance needs, Excellence Comfort Hotel offers great value for money, particularly lauded for exceptional service and its strategic, central location. The cost-benefit appeal and high-quality service make it a favorable choice for both leisure and business travelers.
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Hotel with Parking
The hotel provides complimentary private parking on site. Free self-parking and accessible parking are also available, catering to different needs.

Hotel Taking Steps Towards Sustainability

Accessible Hotel

3-Star Hotel

Room Types
Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Single Room This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Deluxe Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
Excellence Comfort Hotel receives high marks for its prime location, making it a standout choice for travelers seeking convenience and accessibility. Situated close to the city center, guests appreciate the easy access to a variety of bars, restaurants and local shops. The central placement allows for seamless exploration of nearby attractions and dining spots, enhancing the overall experience.

The hotel not only benefits from its geographical advantage but also offers good accommodations, comfortable beds and excellent breakfast options. Guests consistently highlight the combination of great location and reasonable prices, making it an excellent cost-benefit choice.

Additional positives include free parking and flexible timings, which further contribute to its appeal. Cleanliness and service also receive commendations, adding to the reasons why guests favor this hotel. Whether visiting for leisure or business, Excellence Comfort Hotel’s strategic placement right in the heart of the action ensures it remains a popular option for many.

Breakfast
Excellence Comfort Hotel consistently impresses guests with its breakfast offerings. Most of the feedback highlights the breakfast as very good, praising its variety and quality. Guests frequently describe the breakfast as hearty, delicious and well-organized with many options to choose from. The breakfast is also noted for having flexible hours, accommodating different schedules comfortably.

The hotel’s breakfast service is known for being complete, offering a plethora of food and drink choices that meet and often exceed guest expectations. The presence of tasty, well-served meals and polite, attentive staff adds to the positive experience. Several guests specifically commend the breakfast for its excellent coffee and good selection of new foods daily.

However, a few guests have provided constructive feedback, suggesting that there is room for improvement. Some noted instances of cold coffee, limited fruit options and occasional issues with certain food items such as pastries and bread. Despite this, the overall sentiment remains positive with many guests satisfied and pleased with the breakfast experience at Excellence Comfort Hotel.

Rooms
Excellence Comfort Hotel offers a mixed experience with its rooms. A standout feature is the consistent cleanliness and pleasant smell, resulting in a comfortable environment for guests. Many rooms are well-arranged, well-maintained and kept clean with some being described as spacious and having good room acoustics. Guests appreciated thoughtful touches such as the timely change of bedspreads and the provision of soft towels.

However, there are notable downsides, particularly in terms of room size and the condition of facilities. Many guests found the rooms to be quite small with some even describing them as cramped or compact. The double beds also received criticism for being small and, in some cases, uncomfortable. Additionally, some rooms were noted to be very old with issues such as noisy circuit breakers, burnt-out lights and non-functioning air conditioning.

In summary, while the hotel excels in cleanliness and comfort, the size and condition of some rooms may not meet every guest's expectations.

Beds
Excellence Comfort Hotel presents a mixed experience when it comes to the quality of its beds. Positive reviews frequently highlight the comfort and size of the beds, describing them as large, soft and very comfortable. Guests also appreciated the good mattresses and the overall cleanliness and organization of the rooms. However, there are notable criticisms as well. Some reviewers were dissatisfied with beds made of two single mattresses pushed together instead of a proper double bed. Others found the mattresses too saggy or the pillows too thin, leading to uncomfortable sleeping experiences. A few guests mentioned issues with the bed's structural integrity, such as sinking mattresses and shaky frames that disturbed sleep. Despite these issues, the hotel's good air conditioning, well-maintained bathrooms and other amenities are often appreciated.

Cleanliness
Excellence Comfort Hotel consistently impresses guests with its remarkable cleanliness and organization. Phrases from reviews highlight that rooms and bathrooms are meticulously clean with several guests describing the hotel's cleanliness as impeccable or exceptional. The beds are reported to be very comfortable, adding to the overall clean and organized ambiance of the rooms. Despite a few isolated complaints about a dirty bathroom and mediocre room cleanliness, the overwhelming majority of feedback emphasizes the hotel's pristine condition. Additionally, the hotel complements its high cleanliness standards with great hospitality and an excellent location, making it a popular choice for travelers seeking a clean and comfortable stay.

Staff
Excellence Comfort Hotel boasts an exceptionally friendly and attentive team, consistently praised for their courteous and helpful nature. Reviewers frequently highlight the polite and professional reception service, noting that all employees—from the cleaning crew to receptionists—deserve commendation for their kindness and empathy. The overall atmosphere set by the staff is both welcoming and pleasant with many employees maintaining a cheerful demeanor that enhances the guest experience. Furthermore, the staff’s readiness to assist and their exceptional service create a strong sense of security and comfort for visitors. Despite occasional comments about the value, the attentiveness and politeness of the team significantly contribute to the hotel’s positive reputation. The location and structure of the hotel complement the high-quality service, making it a well-regarded choice for travelers.

Parking
Excellence Comfort Hotel provides several parking options that cater to guests arriving by car. One of the highlights is the spacious and secure parking lot situated adjacent to the hotel, ensuring ease of use and peace of mind for vehicle safety. Additionally, the hotel offers complimentary parking and on-site private parking, adding to the convenience for travelers.

However, it is important to note that the garage parking facilities have limitations, particularly for larger vehicles. The garages are described as narrow and challenging, making it difficult for medium to large cars to maneuver. Access to these spaces may be tight and problematic for some guests. Despite this, the hotel’s multiple parking alternatives still offer a practical solution for most visitors.

3 Star
Excellence Comfort Hotel offers excellent value for money, particularly suited for business travel. Guests have highlighted the exceptional service provided, which is commendable for a three-star establishment. The accommodations are considered good overall, providing a controlled cost-benefit scenario. Many reviewers expressed their intentions to return, indicating satisfactory experiences. However, some drawbacks include a small entry and tight parking spaces, often necessitating the use of alternative parking facilities. Additionally, the hotel's age and need for urgent maintenance were noted. Despite these issues, the cost-benefit appeal remains strong among visitors.


No, Excellence Comfort Hotel doesn't have any pool.

No, a spa isn't available at Excellence Comfort Hotel.

No, Excellence Comfort Hotel doesn't allow dogs.

Yes, parking facilities are available at Excellence Comfort Hotel.

No, Excellence Comfort Hotel doesn't have a gym.

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