Mercure Melbourne Doncaster
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Summary of reviewsMercure Melbourne Doncaster receives high praise from guests for its excellent location and modern amenities. Situated directly opposite the expansive Westfield Doncaster Shopping Centre, the hotel offers fantastic convenience for shopping and access to Melbourne's vibrant city life, making it an ideal choice for both leisure and professional visits. Visitors enjoy clean, spacious, and stylishly appointed rooms, often highlighting the comfort of the beds and chic interior design. The hotel maintains a high standard of cleanliness throughout, including its well-kept restaurant and common areas, contributing to a pleasant and inviting atmosphere.
Guests appreciate the hotel's extensive facilities, particularly the 24-hour gym and the indoor pool, which are frequently mentioned as standout features. The gym is well-equipped, and the pool's cleanliness and comfortable temperature add to the enjoyable experience. Despite occasional closures, the pool area remains a favored spot for relaxation.
The hotel's breakfast and dining experiences receive mixed reviews, with many guests complimenting the quality and value of the breakfast buffet. However, areas for improvement include the coffee quality and variety of menu options. Dinner service also garners positive comments for the taste and service, although some guests express a desire for more diverse choices.
Mercure Melbourne Doncaster is especially favored by families thanks to its proximity to local events and amenities. Thoughtful gestures, such as birthday surprises for children, enhance the family-friendly atmosphere. The exceptional staff, known for their friendly and helpful demeanor, further contribute to guests' positive experiences, making the hotel a highly recommended choice for travelers seeking comfort and convenience in the eastern part of Melbourne.
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Guests appreciate the hotel's extensive facilities, particularly the 24-hour gym and the indoor pool, which are frequently mentioned as standout features. The gym is well-equipped, and the pool's cleanliness and comfortable temperature add to the enjoyable experience. Despite occasional closures, the pool area remains a favored spot for relaxation.
The hotel's breakfast and dining experiences receive mixed reviews, with many guests complimenting the quality and value of the breakfast buffet. However, areas for improvement include the coffee quality and variety of menu options. Dinner service also garners positive comments for the taste and service, although some guests express a desire for more diverse choices.
Mercure Melbourne Doncaster is especially favored by families thanks to its proximity to local events and amenities. Thoughtful gestures, such as birthday surprises for children, enhance the family-friendly atmosphere. The exceptional staff, known for their friendly and helpful demeanor, further contribute to guests' positive experiences, making the hotel a highly recommended choice for travelers seeking comfort and convenience in the eastern part of Melbourne.
Hotel Taking Steps Towards Sustainability
This hotel has installed electric vehicle charging stations for guests. As part of the Accor group, it is associated with a brand-wide program focused on sustainable tourism certification and practices.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Mercure Melbourne Doncaster boasts a fantastic and convenient location, particularly well-suited for those with interests in shopping, healthcare, or simply exploring the eastern part of Melbourne. Situated directly opposite the extensive Westfield Doncaster Shopping Centre, the hotel offers guests easy access to a plethora of retail options, dining experiences, and public transport facilities. This prime position affords great convenience for both personal and professional visits, offering proximity to the city without the associated costs. The hotel is also ideal for guests looking to enjoy nearby parks and other outdoor spaces. Besides enjoying breathtaking views, visitors can relax in clean and modern rooms, complemented by friendly staff who are noted for enhancing the guest experience through offered upgrades and discounts. Overall, Mercure Melbourne Doncaster impresses with its excellent location, making it a highly convenient base for both shopping and accessing the vibrant city life of Melbourne.
The breakfast experience at Mercure Melbourne Doncaster garners a mixed set of opinions from guests. On the positive side, many found the breakfast to be good, offering a broad variety of options and great value for money. The buffet is frequently praised for its wide range of healthy items and the overall quality of the food. Guests appreciated the friendly breakfast staff and the exceptional views from the dining area, which added to the appealing atmosphere.
However, there were consistent concerns about certain aspects. The coffee often fell short of expectations, being described as weak, and the buffet’s breads and pastries were sometimes noted as not fresh. Occasional shortcomings in service were observed, especially when the breakfast team was busy, potentially leading to delays or lapses in cleanliness. Some guests felt the breakfast was average, basic, or lacking creativity, with specific mentions of cold food, limited options, and a lack of fresh produce. While there are commendations for both the breakfast itself and its value, it seems more variety and improvement in some areas could enhance the overall breakfast experience.
The dining experience at Mercure Melbourne Doncaster receives a mixed reception from its guests. Many visitors praise the restaurant for serving fantastic and delicious meals, highlighting excellent food and warm service. Inevitably, the positive food experiences are somewhat counterbalanced by certain guests who point out that the menu is limited, with a particular emphasis on Mexican-themed dishes. This lack of variety sometimes leaves diners wanting more diverse options. For those who opt for room service, the dinner is often enjoyed, but the limited choices can be a drawback. Some patrons have experienced delays in service, which affected their overall dining satisfaction. Despite some disappointments, especially in terms of menu appeal and speed of service, there are instances of excellent meals and lovely staff that contribute positively to the hotel’s dining reputation.
Mercure Melbourne Doncaster impresses with its modern and chic design, offering beautifully decorated rooms that exude comfort and elegance. Guests often highlight the spaciousness of the rooms, which are consistently clean, comfortable, and equipped with new furnishings. The contemporary design of the rooms includes well-thought-out features such as a well-laid-out bathroom with a rain shower and beautifully designed interiors that provide a cozy atmosphere. The rooms offer all the expected facilities, although some guests found certain basic amenities lacking, such as an electric kettle.
Located in a convenient and lovely setting, the hotel's environment enhances the overall guest experience. The beds are notably comfortable, with some guests claiming it to be the most comfortable motel bed they've slept in. While the rooms are mostly spacious, some guests mentioned that certain rooms were on the smaller side.
The hotel staff receive high praise for their friendliness and helpfulness, ensuring that guests feel welcomed and informed during their stay. Additional amenities such as a clean and quiet indoor pool with provided towels contribute to making this a well-rounded and appealing choice for travelers. Overall, Mercure Melbourne Doncaster receives positive reviews for its stylish, comfortable, and well-appointed rooms.
At Mercure Melbourne Doncaster, guests consistently praise the comfort of the beds, often described as very comfortable or super comfy. Many visitors highlight the beds as being the most comfortable they have experienced in a motel, making for a restful stay. Alongside the comfy bedding, the hotel's interior design and room fittings are also appreciated, adding to the overall positive experience. For those prioritizing a good night's sleep during their travels, this hotel seems to be a reliable choice.
Mercure Melbourne Doncaster impresses guests with its high standards of cleanliness and modern ambiance, drawing praise for its fresh and inviting environment. The hotel consistently delivers clean and comfortable rooms, complete with all the essential facilities, making it a suitable choice for travelers seeking accommodation in the eastern part of Melbourne. The positive feedback about the hotel's cleanliness extends beyond just the rooms, with the restaurant and common areas maintaining a tidy and well-kept appearance, contributing to a pleasant stay.
The hotel's staff also receive commendations for their polite and friendly service, enhancing the overall experience for guests. Fitness enthusiasts will appreciate the well-maintained gym, complete with clean facilities and provided sanitary wipes and towels, adding another layer of convenience and care to their visit.
Mercure Melbourne Doncaster boasts a sophisticated fitout with calming aesthetics that provide a relaxing atmosphere, ideal for visitors looking for tranquility. Proximity to shopping centers adds further convenience for guests who wish to explore the local area. Despite minor concerns such as the condition of sheets or occasional cleaning lapses, the hotel is generally seen as a clean, comfortable, and modern choice for both solo travelers and those seeking a quiet stay.
The Mercure Melbourne Doncaster earns high praise for its exceptional team, as consistently highlighted by guest reviews. Visitors appreciate the friendly and helpful demeanor of the staff, who are always ready to go the extra mile to ensure a memorable stay. The front desk personnel are specifically mentioned for their informative and welcoming nature, with individuals like Emmi, Vivian, Georgina, and James receiving special acknowledgment for their excellent service. Guests repeatedly note the attentiveness and accommodation provided across various areas, from the front desk to the bar and restaurant. The staff's professionalism, combined with their warm and personable approach, contributes significantly to an enjoyable experience, making them a standout feature of the hotel.
Situated in the heart of Melbourne, the Mercure Melbourne Doncaster Hotel offers guests convenient access to its well-regarded gym facilities. Travelers consistently praise the gym for its round-the-clock availability, allowing guests to fit in a workout at any time that suits their schedule. The facilities are often described as excellent and are complemented by the convenience of a water station, clean bathroom, and readily available sanitary wipes and towels, ensuring a comfortable and hygienic experience for all visitors.
Beyond the gym, the presence of a swimming pool accentuates the quality and variety of the fitness amenities offered. However, guests should note the location of the gym and pool area, which requires passing through the restaurant. Nevertheless, the gym and pool receive high ratings from those who appreciate the comprehensive exercise options during their stay.
Visitors to Mercure Melbourne Doncaster have plenty to say about the hotel's pool, consistently highlighting it as a standout feature of their stay. The indoor pool is praised for its cleanliness, with provided towels adding an extra touch of convenience. The pool's good size and warm temperature make it an ideal spot for relaxation and enjoyment. Descriptions such as "amazing," "terrific," and "awesome" reflect the positive impressions it leaves on guests. The pool area is complemented by well-maintained bathrooms and the allure of sunlit deck chairs, perfect for lounging. Additionally, the surrounding outdoor area is noted as a pleasant spot to relax, especially in warmer weather. Overall, the hotel's pool facilities contribute significantly to the guests' satisfaction, reinforcing its reputation as a great amenity despite occasional closures.
Mercure Melbourne Doncaster offers a family-friendly stay that caters well to those traveling with children. The hotel's proximity to local events, such as dance competitions, makes it an ideal choice for families attending nearby activities. Despite the occasional small room size, the hotel compensates with convenient amenities, featuring a gym and pool accessible at any hour, although there have been instances of the pool being out of service. Its location stands out as a significant advantage, being within walking distance of the Westfield shopping center, making outings with kids manageable and enjoyable. The modern and clean premises, including an impressive shower, contribute to a pleasant family experience. Guests have also appreciated the thoughtful gestures from the hotel, such as birthday surprises for children, enhancing the overall family travel experience.
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Location
Breakfast
However, there were consistent concerns about certain aspects. The coffee often fell short of expectations, being described as weak, and the buffet’s breads and pastries were sometimes noted as not fresh. Occasional shortcomings in service were observed, especially when the breakfast team was busy, potentially leading to delays or lapses in cleanliness. Some guests felt the breakfast was average, basic, or lacking creativity, with specific mentions of cold food, limited options, and a lack of fresh produce. While there are commendations for both the breakfast itself and its value, it seems more variety and improvement in some areas could enhance the overall breakfast experience.
Dinner
Rooms
Located in a convenient and lovely setting, the hotel's environment enhances the overall guest experience. The beds are notably comfortable, with some guests claiming it to be the most comfortable motel bed they've slept in. While the rooms are mostly spacious, some guests mentioned that certain rooms were on the smaller side.
The hotel staff receive high praise for their friendliness and helpfulness, ensuring that guests feel welcomed and informed during their stay. Additional amenities such as a clean and quiet indoor pool with provided towels contribute to making this a well-rounded and appealing choice for travelers. Overall, Mercure Melbourne Doncaster receives positive reviews for its stylish, comfortable, and well-appointed rooms.
Beds
Cleanliness
The hotel's staff also receive commendations for their polite and friendly service, enhancing the overall experience for guests. Fitness enthusiasts will appreciate the well-maintained gym, complete with clean facilities and provided sanitary wipes and towels, adding another layer of convenience and care to their visit.
Mercure Melbourne Doncaster boasts a sophisticated fitout with calming aesthetics that provide a relaxing atmosphere, ideal for visitors looking for tranquility. Proximity to shopping centers adds further convenience for guests who wish to explore the local area. Despite minor concerns such as the condition of sheets or occasional cleaning lapses, the hotel is generally seen as a clean, comfortable, and modern choice for both solo travelers and those seeking a quiet stay.
Staff
Gym
Beyond the gym, the presence of a swimming pool accentuates the quality and variety of the fitness amenities offered. However, guests should note the location of the gym and pool area, which requires passing through the restaurant. Nevertheless, the gym and pool receive high ratings from those who appreciate the comprehensive exercise options during their stay.
Pool
Family
Yes, Mercure Melbourne Doncaster has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Mercure Melbourne Doncaster.
No, Mercure Melbourne Doncaster doesn't allow dogs.
No, parking facilities aren't available at Mercure Melbourne Doncaster.
Yes, Mercure Melbourne Doncaster has a gym.
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