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Summary of reviewsCampanile Hotel Doncaster garners praise primarily for its excellent location, making it a preferred choice for travelers attending events at the nearby Doncaster Dome. Guests appreciate its proximity to the racecourse, local restaurants, supermarkets and various leisure facilities. The calm setting, accessibility and the added convenience of free on-site parking enhance its appeal for weekend getaways, business trips and family visits.
Breakfast offerings receive positive feedback for their quality and freshness with guests enjoying the hot and well-presented continental items. The breakfast staff is frequently noted for their helpfulness and friendliness, adding value to the experience. The dinner menu, however, receives mixed reviews with some enjoying well-cooked, reasonably priced meals while others note issues with availability and limited choices. Despite these occasional shortcomings, when available, the food service is prompt and satisfying, maintaining cleanliness and quality.
The hotel rooms, though simple and slightly dated, generally meet the needs of budget-conscious travelers. Guests often find them clean and comfortable with warm temperatures and basic amenities like hot showers. The motel-style layout and cozy accommodations are appreciated, especially the spaciousness and comfy beds. Though some rooms could use modern updates and more thorough cleaning, they provide reasonable value for short stays.
Cleanliness receives a mixed response, albeit with many praising the housekeeping staff for maintaining clean and spacious rooms. While some areas may need deeper cleaning or decor refreshment, the overall sentiment is that the hotel is clean and functional. The staff at Campanile Hotel Doncaster stand out for their exceptional service, providing a warm and welcoming atmosphere. With friendly, efficient and helpful personnel, including notable mentions like Karl and Kyle, the staff's dedication greatly enhances the guest experience.
The free WiFi is appreciated by many, though some guests report issues with connectivity and availability of information. Nevertheless, it remains a valued feature for many visitors. For families, the hotel is highly accommodating, providing cozy and clean rooms along with activities for children. The proximity to leisure parks and attractions like the Yorkshire Wildlife Park adds to its family-friendly appeal.
The beds receive commendation for comfort, although there are concerns about the quality and condition of some mattresses and bedding. Ensuring thicker bedding and additional pillows could significantly improve guest comfort. For travelers with disabilities, the hotel offers accessible rooms and ample parking, making it convenient and accommodating, though minor improvements in room amenities could be beneficial.
Additionally, the hotel stands out as a pet-friendly destination, offering reasonable pet fees and direct access to grassy areas, which is especially convenient for guests with dogs. Overall, while there are areas for improvement, Campanile Hotel Doncaster provides a satisfactory and welcoming stay, particularly appreciated for its excellent location, friendly staff and pet-friendly policies. Show more
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Dog Friendly Hotel
This hotel welcomes pets and offers a welcome pack upon arrival. Pets are allowed in the reception and bar areas, and the hotel provides a freshwater bowl at the entrance. It is near Lakeside, which is great for dog walks.
Cheap Hotel
This hotel provides budget-conscious accommodation with essential amenities. Its location in Doncaster Leisure Park offers convenience and value for money.
Accessible Hotel
This hotel is near Keepmoat Stadium and offers disabled facilities. Wider bathrooms and shower access may be provided and rooms are often located on the ground floor or have easy lift access.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Double RoomThis room comes equipped with a TV, tea and coffee making facilities and an en suite bathroom.
Twin RoomThis room comes equipped with a TV, tea and coffee making facilities and an en suite bathroom.
Guest Reviews
6.7
Rated
Location
The Campanile Hotel Doncaster is praised for its excellent location, making it a favorable choice for visitors attending events at the Doncaster Dome, which is just next door. It's lauded for its proximity to the racecourse, local restaurants, supermarkets and various leisure facilities. Guests find it easy to reach with close access to public transportation and appreciate its calm and quiet setting despite being near busy areas. The hotel’s location near major roads and the city center is ideal for those needing quick access to both. Free on-site parking is an added convenience, especially for those visiting the nearby amenities. Many guests describe the location as perfect for their needs, whether for a weekend getaway, business trips or family visits. Its closeness to the Dome, retail outlets and eateries, coupled with a motel-like charm, provides a comfortable and accessible stay for numerous travelers.
Breakfast
Campanile Hotel Doncaster receives varied feedback regarding its breakfast offerings. Many guests rave about the excellent breakfast, noting the wide selection and quality of cooked-to-order dishes. The breakfast often receives praise for its taste and freshness, featuring options like hot, tasty meals and well-presented continental items such as cereals and pastries.
Positive reviews frequently highlight the helpfulness and friendliness of the breakfast staff, which enhances the overall experience. The breakfast is seen as good value for money by some, particularly when it includes both buffet-style continental and full English breakfast options.
However, some guests mention inconsistencies with reports of breakfast not always meeting their expectations or being unavailable at certain times. Some guests find the breakfast prices high, especially when specific amenities like drinks or a full continental spread are lacking.
In summary, while the breakfast at Campanile Hotel Doncaster generally receives favorable reviews for its quality and service, it seems to occasionally fall short in terms of value and availability according to some customers. Overall, it remains a popular choice for many visitors who enjoy a freshly cooked morning meal.
Dinner
Dinner at Campanile Hotel Doncaster has garnered diverse feedback from guests with both positive and negative aspects highlighted. On the bright side, some guests found the food to be good and reasonably priced, enjoying lovely and well-cooked meals. The chef has also been praised for being cheerful and making fantastic dishes with specific mentions of a delicious coronation menu.
However, the hotel's dining options often fell short of expectations for many guests. The restaurant has frequently been closed in the evenings, including weekends, due to staff shortages and this information was not always communicated to guests in advance. When the restaurant was open, the limited food choice and expensive prices were common complaints. Some found the dining area uninviting, likening it to a school canteen with additional issues like having to ask for basic items such as cutlery, bread or butter.
The inconsistency in food quality and availability led several guests to seek dining options elsewhere, noting the convenience of nearby restaurants in the retail park and city center. Despite these challenges, when available, the food service offered prompt and hot meals, maintaining a clean dining area. Nonetheless, the hotel’s overall dining experience could benefit from more reliable service and a broader menu selection.
Rooms
Despite the mixed feedback, the Campanile Hotel Doncaster offers a range of rooms that generally cater well to budget-conscious travelers. Many guests found the rooms to be clean and comfortable with some appreciating cozy and welcoming accommodations. The warm temperature of the rooms was frequently highlighted as a positive aspect, especially during the winter.
While the rooms are simple and somewhat dated, they provide basic amenities such as hot showers and adequate space, meeting the needs for a short stay. The motel-style layout of the hotel was noted by some as a unique and pleasant feature. Additionally, the beds are reportedly comfy and the spaciousness of certain rooms was praised.
However, there are areas for improvement. Guests mentioned that the rooms could benefit from modern updates and more thorough cleaning. Specific concerns included musty odors, poor lighting and a lack of sufficient plug sockets. Some rooms appeared old-fashioned and in need of a renovation to enhance both decor and functionality. Issues such as inconsistent heating and inadequate noise insulation were also reported.
Overall, while the Campanile Hotel Doncaster rooms are basic and show signs of wear, they provide reasonable value for the price, particularly for those seeking straightforward accommodations.
Beds
Many guests have praised the beds at Campanile Hotel Doncaster for being comfortable and providing a good night’s sleep. Words like comfy, cozy and comfortable frequently appear in positive reviews, highlighting the beds as a strong point. The bedding is often described as clean and fresh, contributing to the overall pleasant sleeping environment.
However, there are numerous concerns regarding the quality and condition of the mattresses. Many guests reported discomfort due to outdated, lumpy and springy mattresses that significantly affect their sleep. Some beds had broken springs, making them particularly uncomfortable and in a few cases, mattresses even had bugs or were stained. Another common complaint was about the thinness of the bedding, which many found unsuitable for cold winter nights.
The size of the beds receives mixed reactions with some finding them ideal and spacious, while others lament single beds when they preferred doubles. Problems with pillow quality and quantity are also recurrent, as guests often found only one pillow per bed and a few noted stained pillows.
Overall, while some reviews confirm that a comfortable sleep can be had, there is a considerable call for improvements, particularly regarding the state of the mattresses and the provision of thicker bedding and additional pillows. Investing in updating the beds and bedding could greatly enhance the overall guest experience.
Cleanliness
Campanile Hotel Doncaster received mixed reviews regarding its cleanliness. On the positive side, many guests found the rooms to be very clean and spacious, often describing them as spotless and comfortable. Housekeeping staff frequently received praise for their exceptional service and thorough cleaning, ensuring accommodations were very clean and tidy. The bathroom's cleanliness also garnered several mentions, adding to the overall positive experience for many guests.
However, some guests noted issues with cleanliness and maintenance. Problems included dirty carpets, moldy quilts and rooms that appeared tired and in need of a deep clean. Specific areas like the bathroom and bedroom floors sometimes lacked proper cleaning, leading to dissatisfaction for some visitors. Additionally, comments about dated decor and general maintenance hinted at the need for some upgrades to meet guests' expectations fully.
Despite these concerns, guests generally found the hotel to be clean and functional with helpful and diligent housekeeping staff contributing significantly to their stay.
Staff
When it comes to the staff at Campanile Hotel Doncaster, guest reviews are overwhelmingly positive. Many noted how friendly, welcoming and helpful the staff were during their stay. The reception team received frequent praise for their efficiency and warm greetings with specific mentions of individuals like Karl and Kyle, who stood out for their exceptional service. Housekeeping staff were also highlighted for their professionalism and high standards, ensuring rooms were well-maintained and guests had everything they needed.
Numerous guests appreciated the polite and attentive nature of all staff members, emphasizing their willingness to go above and beyond to assist. From the front desk to housekeeping and bar staff, everyone seemed dedicated to making the guests' experience pleasant. Reviews often mentioned the friendly demeanor of the team, noting that they were always ready to offer help with a smile. The exceptional service quality was also reflected in quick check-ins and attentive receptionists like Denise and Aga, who made logistical arrangements smoother for guests.
However, there were a few remarks about staff shortages and occasional lapses in responsiveness, but these seemed to be outliers compared to the general tone of satisfaction. Overall, the staff’s commitment to excellent customer service significantly enhanced the guest experience, making Campanile Hotel Doncaster a reliable choice for travelers seeking warm hospitality.
Wi-Fi
At Campanile Hotel Doncaster, guests have shared mixed experiences regarding the hotel's WiFi service. The hotel offers free WiFi, which many guests found to be excellent or first-class with several noting that the WiFi and parking were convenient. Some visitors highlighted that the WiFi was very good or great, adding to their overall positive experience.
However, there were also several guests who faced issues with the WiFi, reporting poor or near non-existent connections in their rooms. Some encountered problems with WiFi passwords and noted that the information provided about WiFi on the hotel's website was not always accurate. A few guests mentioned that the WiFi was not included in the price, which was a point of contention. Others had to use their phones to hotspot the TV, as they couldn't connect it to Netflix due to poor WiFi connectivity.
Despite these issues, the availability of free WiFi was often appreciated and cited as a welcome feature by many guests.
Family
Campanile Hotel Doncaster offers a welcoming environment ideal for family trips. Guests appreciated the family-friendly accommodation and found the rooms cozy, clean and warm with necessary amenities provided. The hotel offers a variety of activities for kids, including board games available in the bar area, making it a comfortable and convenient choice for families. Many guests noted the presence of lots of children, which suggests a family-focused atmosphere. Access to nearby destinations such as a leisure park and Yorkshire Wildlife Park also adds to its appeal for families. Friendly and helpful staff, particularly at reception, contributed positively to the overall experience. The hotel comes recommended for family stays, providing a nice environment for both parents and kids alike.
Accessible
The 'Campanile Hotel Doncaster' offers guests with disabilities considerable accessibility features and an overall convenient stay. The hotel is easily accessible by public transport, making it straightforward to find. For those driving, there is ample parking right outside the room door, facilitating easy transfer of luggage to the rooms. Guests frequently mentioned the accessible ground floor rooms and the availability of disabled-friendly bathrooms. The check-in process is noted to be smooth and straightforward.
Despite a few limitations, such as limited plug points for wheelchair users and some amenities under the bed, the accessible room options provide a comfortable and warm stay. The hotel does have a few areas needing improvement, including the quality of bedding and efficiency of heating. Overall, for travelers requiring accessible accommodations, the hotel meets many essential needs and is particularly convenient for short stays.
Dog Friendly
Campanile Hotel Doncaster stands out as a pet-friendly haven for travelers with dogs. The hotel is notably accommodating, offering reasonable pet fees and allowing pets to stay at a fair price. Guests have expressed that it’s an excellent option for those traveling with pets, including golfers who bring their furry companions along.
A standout feature for dog owners is that some rooms open directly onto grassy areas, providing convenient outdoor space for pets to roam. This convenience is particularly appreciated by those traveling with multiple or larger dogs. The hotel’s policy of allowing pets, including allocating downstairs rooms for easy access to the outdoors, ensures a comfortable stay for both pets and their owners. Despite occasional challenges, such as dogs barking, the overall experience for pet owners is positive, making Campanile Hotel Doncaster a great choice for those needing to get away with their pets.
No, Campanile Hotel Doncaster doesn't have any pool.
No, a spa isn't available at Campanile Hotel Doncaster.
Yes, Campanile Hotel Doncaster welcomes dogs.
No, parking facilities aren't available at Campanile Hotel Doncaster.