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Summary of reviewsMare Hotel receives overall positive reviews for various aspects, making it a notable choice for travelers. Its location, though slightly mixed in perception, garners praise for its proximity to key points of interest like the University Campus and convenient transportation links. Guests appreciate the quiet and spacious rooms, free parking and its closeness to Seville, making it an economical and strategic base for exploration, despite its position on the town outskirts.
The breakfast experience at Mare Hotel is largely positive with guests applauding the quality and presentation of the food, including options for special diets. The friendly and attentive staff contribute to this aspect. However, there are suggestions for improving the variety and quantity of food, especially towards the end of the breakfast service.
Dinner reviews are mixed with the Asian restaurant’s cuisine receiving praise. However, the lack of proper signage, limited menu visibility and occasional unfriendliness among the restaurant staff are noted. Despite these drawbacks, the professional service from the staff and the overall dining ambiance are appreciated.
Room reviews highlight comfort, cleanliness and good air conditioning with spacious suites receiving special mention. Yet, some guests find the rooms small and basic with issues in soundproofing and outdated bathrooms detracting from the overall experience.
Cleanliness at Mare Hotel is a standout feature with guests frequently commenting on the spotless and well-maintained rooms and facilities. The dedicated cleaning staff further enhance this positive impression, although occasional shortcomings in bathroom maintenance are noted.
Staff at Mare Hotel are generally well-regarded for their friendliness, professionalism and helpfulness. The efficient 24-hour reception and diligent cleaning team receive specific praise, though a few guests experienced less-than-ideal interactions with some staff members.
Wi-Fi at the hotel is free but inconsistent with several guests reporting issues with connectivity in their rooms. It works better in common areas, indicating a need for improvement in reliability and coverage.
The pool is a significant highlight, noted for its size, lively atmosphere and cleanliness. The well-maintained pool area and attentive waiters contribute to an enjoyable experience. However, shared access with an adjoining club, loud music and restricted pool hours for children are mentioned as potential drawbacks.
Parking options are praised for their security and convenience with many guests appreciating the free, private and well-lit parking facilities. A few guests, however, found lighting insufficient in the outdoor parking area at night and some disliked the additional fees for certain parking options.
Family-friendliness of the hotel is mixed with some guests finding it accommodating for children, particularly appreciating the prepared travel cribs and friendly staff. However, issues such as challenging room assignments for families with strollers, non-baby-friendly bathrooms and inadequate soundproofing are noted.
The comfort of beds receives a mixed response. Many guests find the beds comfortable and spacious, enhancing their sleep experience. Nevertheless, there are frequent comments on the need for updated mattresses and pillows with some beds described as too soft, sagging or short, impacting overall comfort.
In summary, Mare Hotel provides good value and a generally satisfying stay with strong points in cleanliness, staff service and amenities like the pool and breakfast. Certain areas like room updates, dining service refinement and Wi-Fi improvement could enhance guests' experiences even further. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double or Twin RoomAll air-conditioned rooms come with flat-screen TV and a private bathroom with free toiletries. Some rooms have pool views. Free WiFi is available.
Junior SuiteAll air-conditioned rooms come with flat-screen TV and a private bathroom with a hydromassage shower and free toiletries. Some rooms have pool views. Free WiFi is available.
This room also features a separate area with sofa and the private bathroom comes with a hot tub.
Triple RoomAll air-conditioned rooms come with flat-screen TV and a private bathroom with free toiletries. Some rooms have pool views. Free WiFi is available.
Superior Double RoomThis twin/double room has a hot tub and air conditioning. Free WiFi is available.
Double Room - Romantic OfferThis air-conditioned double room has special decoration. Free WiFi is available.
It includes:
- Free bottle of sparkling wine
- Free parking.
Guest Reviews
7.4
Good
Location
The Mare Hotel has garnered mixed reviews regarding its location, though the majority highlight positive aspects. Many guests appreciated its proximity to key points of interest such as the University Campus, Gran Hipódromo de Andalucía and convenient transportation links, making it a good base for activities like the Via Serrana walk. For those planning onward journeys, its position near major roads was beneficial.
The hotel offers good value for money with quiet and spacious rooms and free parking being noted as additional perks. It's also praised for being close to Seville, just a few train stops or a short drive away, allowing guests to explore the city conveniently.
However, some found the location slightly less favorable, mentioning it is on the outskirts of town and a bit far from the Seville city center, which made it less central for those wanting immediate access to urban amenities. The need to drive or use public transport for dining options or city attractions was a minor inconvenience for some.
Despite these few drawbacks, many guests were satisfied with the overall location, appreciating that it was central to their work or event needs and enjoyed the cleanliness, staff service and the value for money provided by the hotel.
Breakfast
The breakfast experience at Mare Hotel offers a predominantly positive impression, albeit with a few areas for improvement. Guests commonly praise the quality of the food. Many found the breakfast to be very good and nicely arranged with a good selection and some even describe it as fantastic and spectacular. Others appreciated its suitability for special diets, including gluten-free options. The presentation and the friendly and attentive staff also receive notable mentions.
However, a recurring theme among reviews is the lack of variety and sometimes insufficient quantities, especially closer to the end of the breakfast service. Some guests felt the breakfast offerings were basic or scarce and occasionally the food was not replenished promptly. There's also mention that the closing time of 10 am might be too early for some guests.
Despite some reports of limited options and a few operational hiccups, the overall feedback indicates that the breakfast at Mare Hotel generally meets guests' expectations for food quality and service, even though there's room for improvement in variety and management.
Dinner
Mare Hotel's dining experience evokes mixed feelings among guests. The hotel's Asian restaurant, while praised for its delicious cuisine, appears to lack proper signage and visible operating hours, leaving some guests confused. The absence of a menu at the door and minimal greenery or seating options nearby are noted. Additionally, the service incurs a notably high charge for takeaways.
Despite these drawbacks, the restaurant staff are generally viewed as professional and polite with exceptional service noted from the reception to the terrace waiters. However, a few guests have reported experiences of unfriendliness among the restaurant staff and inefficiencies, such as the delayed availability of wine both at the restaurant and the pool bar.
Food quality and variety also appear to be contentious points. While some guests find the Japanese cuisine tasty, others criticize the lack of variety and the overall food quality. Mosquitos in the dining area add to the discomfort, starting every evening and bothering diners.
In summary, while Mare Hotel’s restaurant benefits from a dedicated and professional team, there are areas—particularly in service availability, variety and comfort—that require attention to enhance the overall dining experience.
Rooms
Mare Hotel offers a mix of experiences in terms of its rooms with some highlights and areas for improvement. Many guests find the rooms to be spacious, clean and comfortable, often highlighting the good air conditioning and adequate facilities for an overnight stay. The suites, in particular, receive high praise for their size and comfort with some rooms featuring antique furniture and modern amenities.
However, there are notable issues that detract from the overall quality. Several guests mention that the rooms tend to be small and basic, lacking essential items like a fridge or adequate lighting. Soundproofing is a recurring complaint with noise from adjacent rooms, hallways and nearby venues, making it difficult to rest. The bathrooms also seem outdated and sometimes poorly maintained with issues such as broken fixtures, inadequate ventilation and a damp smell.
Despite these concerns, the cleanliness of the rooms is generally well-regarded and the staff's customer service is positively noted. The decor varies with some rooms appearing run-down or outdated, while others are beautifully decorated. Overall, the hotel provides solid accommodations but falls short of the expectations set for a 4-star establishment.
Beds
The guest reviews of 'Mare Hotel' present a mixed picture of the quality of the beds with a notable focus on both comfort and shortcomings. On the positive side, many guests found the beds to be comfortable with phrases like "comfortable bed," "very comfortable bed," and "clean and comfortable bed" frequently appearing in the reviews. Beds are also described as spacious in some comments, contributing to an overall positive sleep experience for several guests.
However, there are several recurring criticisms that potential visitors should note. A significant number of reviews mentioned that the mattresses and pillows could use improvement. Specific complaints include mattresses being excessively soft, sagging or sinking in the middle and pillows being too thin or not changed between guests. Some beds were described as short and uncomfortable with a notable lack of updated bedding in some rooms. Noise from adjacent facilities and the occasional inconvenience of separated beds also detracted from the sleeping experience for some guests.
In conclusion, while many guests enjoyed a good night's sleep on the comfortable beds at Mare Hotel, there is a clear need for the hotel to focus on updating their mattresses and pillows to ensure a consistently enjoyable stay for all visitors.
Cleanliness
Mare Hotel consistently impresses with its high standards of cleanliness. The hotel, including its spacious rooms and facilities, is reported to be very clean and well-maintained. Many guests note that their rooms were spotless and even smelled good, adding to their comfort. The friendly cleaning staff also receive praise for their dedication, often leaving rooms immaculate. Additionally, the pool area shares the same level of cleanliness, making it a pleasant place to relax.
However, a few areas need improvement, such as the cleanliness of the bathrooms which some guests found lacking and the overall maintenance of the hotel which has been pointed out as poor with instances of neglected facilities and broken equipment. Despite these occasional drawbacks, the majority of reviews commend Mare Hotel’s efforts to maintain a clean and welcoming environment, contributing to a generally satisfying stay.
Staff
The reviews of 'Mare Hotel' reflect an overwhelmingly positive perspective on the hotel's staff. Guests frequently highlight the friendliness and helpfulness of the staff, particularly lauding the receptionists for their professional and courteous service. The 24-hour reception is appreciated for its convenience and many guests found the check-in experience smooth and welcoming, facilitated by attentive and kind receptionists. The cleaning team also receives praise for their diligent work and positive interaction with guests.
However, there are occasional mentions of less favorable experiences. A few guests noted certain staff members as impersonal or even unfriendly, impacting their overall perception of the service. Complaints included a distant hostess at reception, a perceived lack of concern for customer satisfaction from some receptionists and some unfriendly behavior from pool staff.
Despite these few negative remarks, the majority of the feedback emphasizes exceptional customer service with staff being described as attentive, professional and going the extra mile to ensure a pleasant stay. Management and overall service quality are frequently commended, suggesting that guests felt well-treated and valued throughout their visits.
Wi-Fi
Mare Hotel offers Wi-Fi that is included with the stay and some guests have noted a good signal. However, the Wi-Fi experience can be inconsistent, as several visitors reported that the connection was often slow or didn't work in their rooms. It's also mentioned that Wi-Fi coverage might only be available near the door of their accommodations and the TVs do not support Wi-Fi. While usable in common areas, the hotel could improve the reliability and reach of its Wi-Fi.
Pool
Mare Hotel offers a pool experience that many guests find spectacular and very inviting. Descriptions frequently highlight the pool’s impressive size and lively atmosphere, making it a top feature of the hotel. Guests appreciate the well-maintained and clean facilities with particular satisfaction noted for the availability of mattresses and the general vibe around the pool area.
The pool area is often described as being good or even extraordinary with benefits like access and a chill-out area contributing to the positive reviews. Those who have had the opportunity to use the pool in the morning particularly enjoy the quiet time, as it seems to be a popular spot later in the day and during events. Some reviews praise the attention given by the waiters at the pool, contributing to a pleasant experience.
However, not all feedback is glowing. Some guests mention that the pool is shared with an adjoining club, which can lead to noise issues, especially with loud music playing until late at night. This arrangement also means that the pool is not exclusively for hotel guests and sometimes access is restricted or requires a fee. Additionally, there are time restrictions for families, as children are only allowed in the pool until 1 PM, which can be a drawback for those traveling with minors.
The presence of a pool bar adds to the ambiance, although its availability can be limited. Seasonal closures and the limited operational hours for pool access have led to some dissatisfaction, particularly when guests expected the pool to be open for a more extended period, even during the low season.
Overall, while there are areas for improvement, the pool stands out as a significant highlight at Mare Hotel, often leaving a lasting positive impression on its guests despite some logistical and noise-related challenges.
Parking
Mare Hotel offers a variety of parking options that cater to different needs. Many guests appreciate the free parking available, describing it as secure and convenient. Several visitors highlight the advantage of having parking located next to their rooms, making for easy access. Private and closed parking lots are praised for their safety and practicality, providing peace of mind for those traveling with vehicles.
However, some reviews note that the outdoor parking is insufficiently lit at night, which might raise concerns for late arrivals. Additionally, while many appreciate the included parking in the room rate, there are mentions of having to pay extra for certain parking facilities, which some found to be a hassle. Despite these minor drawbacks, the overall sentiment emphasizes the convenience and security of Mare Hotel's parking services.
Family
Mare Hotel has received mixed reviews regarding its suitability for families with children. On the positive side, the hotel provides essential amenities for young travelers, such as perfectly prepared travel cribs and is described as very kid-friendly by some guests. The staff's professional treatment, from the receptionists to the terrace waiters, stands out as a highlight with reviews praising their efforts and the hotel’s overall cleanliness and beauty.
However, several guests pointed out issues that affected their family stays. Some experienced difficulties, such as room assignments on upper floors with no elevator access, making it challenging for those with strollers or babies. Others mentioned that the bathroom was not baby-friendly and that the soundproofing for rooms, especially those in front of the pool, was inadequate. Additionally, there were instances of strong tobacco smells in certain rooms and a lack of consideration for family needs by the reception staff.
Despite its family-friendly elements, the hotel appears to have several shortcomings that might make it less ideal for families traveling with young children. Those considering a stay at Mare Hotel should weigh these factors carefully.
4 Star
Mare Hotel has received mixed feedback regarding its four-star rating and facilities. Several guests have expressed disappointment, stating that the rooms and bathrooms do not meet the expectations of a four-star establishment. Many reviews pointed out that both the facilities and services feel more akin to a two or three-star hotel at best with outdated beds and mattresses contributing to this perception.
Some specific grievances include the lack of a fridge, which is commonly expected in four-star hotels and a peculiar setup of the whirlpool that lacked proper partitioning. Additionally, the proximity of the rooms to a nearby pub caused some discomfort due to noise.
Despite these criticisms, there were a few comments suggesting that the hotel offers a reasonable value for money, although these were in the minority. Overall, guests felt that Mare Hotel's pricing and purported four-star status did not align with their experiences of the actual facilities and services provided.
Outdoor Pool
The outdoor pool at Mare Hotel stands out as a significant feature, frequently described as a lovely oasis and an incredible spot that draws much attention. Guests highlight the pool's bar as a key attraction, contributing to a good atmosphere on the terrace. However, it is noted that the pool area can be quite noisy with loud music from the pool bar and surrounding activities, making it difficult to rest in the afternoon or night. The pool is also shared with a club, which might limit access and lead some guests to suggest dedicating more space for hotel guests. Olympic-level facilities are not available and children are restricted from using the pool after 1 PM. Despite these concerns, the pool remains a highlight for those looking to enjoy lively surroundings.
Yes, Mare Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mare Hotel.
No, Mare Hotel doesn't allow dogs.
Yes, parking facilities are available at Mare Hotel.