Hotel Byzance is a hotel that impresses guests mostly due to its prime location and exceptional staff, though it has areas needing improvement. Nestled by the sea, the hotel offers stunning views and close beach access, which guests find to be excellent value for money. The proximity to the city center makes it convenient for exploring local attractions and the tranquil ambiance strikes a balance between relaxation and urban access. Guests consistently praise the friendly and attentive staff, especially individuals like Houcem at reception and the Lagoon Blue bar team, contributing positively to their stay.
Breakfast at Hotel Byzance garners mixed reviews; while many find it plentiful, well-presented and good for the price, others note repetition and a lack of variety. The server's helpfulness during breakfast is a notable positive. Dinner experiences are similarly mixed—the chef's attentiveness and some quality dishes are appreciated, but a lack of variety, occasional food safety issues and the mismatch between price and quality are frequent concerns.
Rooms at the hotel are spacious and some offer beautiful sea views with a distinct Tunisian style. However, cleanliness is a major issue, detracting from the overall experience with reports of dirty floors, unclean bathrooms and outdated furnishings. The bedding receives consistent criticism due to uncomfortable, old mattresses and poor housekeeping standards.
Cleanliness, in general, is a significant problem at Hotel Byzance with numerous guest complaints about dirty rooms, bathrooms and common areas. Despite this, the helpfulness and kindness of the staff are often highlighted positively. Wi-Fi is another area that needs attention; while the lobby provides a strong connection, the Wi-Fi in rooms is unreliable.
The pool area is described as a nice and pleasant space, though it could benefit from better maintenance and cleanliness. The pool is sometimes considered small, more suitable for children, but many guests appreciate it nonetheless. The beach access is convenient, although the rocky shore and lack of amenities may not meet all expectations. Some guests prefer the nearby sandy public beach for a better experience.
Overall, Hotel Byzance offers great potential with its beautiful location, views and welcoming staff, but it requires improvements in cleanliness, maintenance and the variety of its breakfast and dinner offerings to enhance the guest experience fully.
Hotel La Residence Hammamet is a charming retreat in the heart of Hammamet, boasting an ideal location for exploring the coastal city. Guests consistently appreciate its central positioning near the Medina, beach and various dining and shopping options. The proximity to notable attractions like the fortress and promenade, along with the tranquil environment and cleanliness of the hotel, make it a favored choice for travelers.
The rooms receive praise for being spacious, clean and comfortable with some featuring modern bathrooms and terraces. However, there are mentions of the need for renovation in certain areas with issues such as dated furniture and occasional cleanliness problems. Despite this, the well-maintained rooms and friendly, efficient housekeeping staff enhance the overall experience.
The breakfast offerings have mixed reviews with some guests enjoying the hearty and varied options, including fresh croissants and crepes. Nonetheless, there are comments on the lack of variety, repetitive menu and occasional issues with food quality and hygiene. Dinner experiences are similarly varied with positive notes on the quality of food and ambiance at the rooftop pool restaurant, although some found the limited choices and additional charges for drinks less satisfactory.
Guests frequently commend the hotel's cleanliness, describing it as spotless and well-maintained, particularly in the rooms. However, some inconsistencies in certain areas, such as bathrooms and the pool area, are noted.
The hotel's staff stands out for their exceptional service, warmth and professionalism. Leila at the reception and other staff members like Besma, Karima and Monia are often praised for their helpfulness and positive attitudes, making guests feel welcome and valued.
The rooftop pool is a highlight, offering stunning panoramic views of the sea and the medina. Guests appreciate the cleanliness and enjoyable atmosphere, despite some concerns about its size, early closing time and occasional maintenance issues. The proximity and beauty of the private beach add to the hotel's appeal, although its small size and occasional cleanliness problems are noted.
The spa facilities are well-received with a variety of treatments and professional services available. The rooftop pool and adjacent restaurant provide a relaxing and enjoyable experience for guests seeking leisure and dining combined.
While WiFi connectivity can be inconsistent, the hotel offers several parking options, though availability may be limited during busy times.
Overall, Hotel La Residence Hammamet provides a pleasant stay with its central location, friendly staff and charming amenities, making it a solid choice for travelers exploring Hammamet.