A perfect nature & ocean gateway, situated along the Oualidia lagoon known for its flocks of pink flamingos and oyster farms.
Summary of reviews
La Sultana Oualidia receives exceptional praise for its staff, who provide top-notch service and attentiveness beyond compare. The staff exude friendliness and eagerness to help, treating guests like royalty from the moment they arrive. They are perfect hosts, always attentive to details and able to fulfill every wish. The service is exceptional throughout the hotel, from the food to infrastructure and the beautiful setting is made all the more wonderful by the caring and attentive staff. Though some reviewers noted issues at breakfast, the staff are otherwise present without being overbearing and always available to handle any requests. Overall, La Sultana Oualidia provides an unforgettable experience thanks to its exceptional staff.
Pullman Mazagan Royal Golf & Spa distinguishes itself with an exceptional geographical location, offering tranquil surroundings and magnificent views of the ocean. Its serene environment, surrounded by lush green spaces including a forest and a golf course, provides a perfect escape close to Casablanca and near El Jadida. Families find this location ideal for peaceful getaways, appreciating the close proximity to the beach and ease of access to the city's main attractions. Guests consistently commend the meticulously maintained outdoor spaces, private beach and swimming pool, as well as the warm, professional and attentive staff, particularly those at the breakfast service, pool bar and front desk.
The breakfast experience receives mixed reviews; while many guests enjoy a generous spread with fresh juice and a diverse selection of pastries, others find the offerings basic and below the 5-star standard with some specific complaints about food quality and service speed. Dinner also shows inconsistencies with praise for room service and certain dishes but criticism for repetitive menus, high prices and lackluster food quality in the restaurant.
Rooms at Pullman Mazagan provide a mixed bag of experiences. Positives include spaciousness, modern amenities, comfortable beds and stunning sea views from large terraces. However, concerns about outdated decor, musty odors, mold and cleanliness issues detract from the overall experience, suggesting a need for refurbishment and better maintenance.
Public areas of the hotel are noted for their cleanliness, while private rooms sometimes fall short with mentions of pests and dirty facilities. Despite these issues, the staff's performance consistently receives high marks for their friendliness, attentiveness and professional service, making a significant positive impact on guests' stays.
The hotel's Wi-Fi and Spa services receive mixed feedback as well. While some find the Wi-Fi adequate in certain areas like the reception, many report poor connectivity throughout the hotel. The spa is praised for its ambiance but critiqued for frequent closures and miscommunication about availability.
The pool area stands out as a favorite, nestled within beautifully maintained gardens and providing a serene setting for relaxation with its clean and comfortable loungers. The nearby expansive and clean beach adds to the hotel's appeal, offering a private and well-maintained space for guests to unwind.
Families enjoy excellent facilities for children, including an engaging kids club and attentive staff. Special mention goes to team members like Mr. Bibi for their care towards younger guests. The golf course is another highlight, appreciated for its excellent condition and picturesque setting, making it a prime attraction for golf enthusiasts and adding to the hotel's broad appeal for sports-based holidays.
Beds are generally praised for their comfort, contributing positively to the guest experience, although there are occasional complaints about bunk bed safety and comfort.
Overall, while Pullman Mazagan Royal Golf & Spa offers excellent amenities, a beautiful location and standout staff service, it faces challenges in maintaining consistent 5-star quality, particularly regarding room upkeep, dining experiences and Wi-Fi connectivity, setting areas for potential improvement.
Valley Boutique Hotel, nestled in the picturesque ach-Cha'ba valley of Safi, provides a peaceful retreat from the busier areas of the city. Guests appreciate the hotel's scenic views and the tranquility it offers, while still being within walking distance of the city center and easily accessible via affordable taxis. Its position makes it an excellent stopover for travelers journeying between Casablanca and Essaouira. Despite minor critiques regarding the surrounding neighborhood and entrance area, the location is deemed clean and safe, balancing accessibility and serenity effectively.
Breakfast at Valley Boutique Hotel garners high praise for its delicious, hearty and plentiful offerings, catering to a wide range of tastes. Guests enjoy a varied menu that includes both classic Moroccan and continental options, served with exceptional table service in a room overlooking the valley, enhancing the dining experience. Although a few guests mentioned a desire for more variety, the majority found the breakfast extensive and satisfying with fresh juices, eggs, pastries and a choice of tea or coffee.
The rooms at the hotel are highly regarded for their comfort, modern amenities and contemporary design. Guests note the spacious interiors, large comfortable beds and well-equipped bathrooms with high-quality toiletries. Cleanliness is a standout feature with rooms being impeccably maintained. While some standard rooms are described as smaller, the spacious suites are well-received for their additional comforts. Reliable air conditioning and mini-fridges further enhance guest convenience.
Valley Boutique Hotel consistently impresses with its outstanding cleanliness and modern facilities. Described as super clean and fragrant, the hotel offers a tidy and cozy environment with beautiful decorations contributing to a pleasant atmosphere. Guests appreciate the clean bedding and overall excellent ambiance, complemented by the friendly and attentive staff.
The staff at Valley Boutique Hotel are frequently commended for their helpfulness, professionalism and friendliness. Key team members, including Mr. Tariq, Mrs. Leila, Mr. Hussein and Mr. Saeed, are often highlighted for their exceptional service. The genuine kindness and hospitality of the staff create a welcoming atmosphere and their 24/7 availability ensures guests always feel supported. The high standards of housekeeping and the pleasant ambiance further enhance the experience.
While the visually appealing swimming pool is appreciated for its design and cleanliness, it is frequently noted to be very cold due to the absence of a heating system. Additionally, the pool area can be quite windy, which may affect comfort for those lounging on the terrace.
Overall, Valley Boutique Hotel excels in providing a clean, comfortable and stylish accommodation experience with exceptional service, making it a recommended choice for travelers seeking tranquility and modern amenities in a picturesque setting.