Holiday Inn Dover by IHG
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Summary of reviewsHoliday Inn Dover by IHG is acclaimed for its exceptional location, making it an ideal stopover for travelers heading to or from the Dover ferry port. Guests appreciate its tranquil setting, which strikes a balance between accessibility and peace, ensuring a restful stay. The hotel's proximity to local attractions and eateries, along with ample parking, enhances convenience for guests.
In terms of dining, the hotel successfully satisfies with well-received offerings. Breakfast is praised for its extensive variety and quality, highlighting the attentive staff and freshly prepared options, though some note that pricing can be steep when not included. Dinner options in the hotel’s restaurants, Bella Italia and The Olive Tree, are enjoyed by many, with the former being particularly noted for its delicious and versatile menu. While some encountered minor issues with wait times, the overall dining experience is enhanced by attentive service.
The hotel stands out for its cleanliness, with rooms frequently noted as spacious, modern, and well-maintained. Guests commend the comfortable beds and quiet environment, contributing to a restorative sleep. The staff's friendliness and efficiency are consistently highlighted, adding to the welcoming atmosphere. Although Wi-Fi service receives mixed reviews, the free parking and efforts by the staff to ensure a pleasant stay compensate well.
Family-friendly amenities, such as spacious rooms and children eating for free, make the hotel a convenient choice for those traveling with kids. Coupled with kid-friendly menus and extra touches from the accommodating staff, these features enhance the family experience.
Overall, Holiday Inn Dover by IHG is celebrated for its strategic location, friendly service, and comfortable accommodations, making it a favored choice for travelers seeking convenience and a pleasant stay. Though not without minor inconveniences, the hotel's strengths greatly contribute to its appeal, offering a blend of comfort and practicality in a welcoming environment.
Categories
In terms of dining, the hotel successfully satisfies with well-received offerings. Breakfast is praised for its extensive variety and quality, highlighting the attentive staff and freshly prepared options, though some note that pricing can be steep when not included. Dinner options in the hotel’s restaurants, Bella Italia and The Olive Tree, are enjoyed by many, with the former being particularly noted for its delicious and versatile menu. While some encountered minor issues with wait times, the overall dining experience is enhanced by attentive service.
The hotel stands out for its cleanliness, with rooms frequently noted as spacious, modern, and well-maintained. Guests commend the comfortable beds and quiet environment, contributing to a restorative sleep. The staff's friendliness and efficiency are consistently highlighted, adding to the welcoming atmosphere. Although Wi-Fi service receives mixed reviews, the free parking and efforts by the staff to ensure a pleasant stay compensate well.
Family-friendly amenities, such as spacious rooms and children eating for free, make the hotel a convenient choice for those traveling with kids. Coupled with kid-friendly menus and extra touches from the accommodating staff, these features enhance the family experience.
Overall, Holiday Inn Dover by IHG is celebrated for its strategic location, friendly service, and comfortable accommodations, making it a favored choice for travelers seeking convenience and a pleasant stay. Though not without minor inconveniences, the hotel's strengths greatly contribute to its appeal, offering a blend of comfort and practicality in a welcoming environment.
Hotel Taking Steps Towards Sustainability
As an IHG hotel, this property implements the IHG Green Engage program, which focuses on reducing energy, water, and waste across its properties through various initiatives.
Family Friendly Hotel
This hotel provides family-friendly accommodations and is located near local attractions. It offers comfortable rooms and convenient amenities for families.
Hotel with Parking
This hotel offers free onsite parking available 24 hours a day for guests. It also provides four charging stations for electric vehicles, adding extra convenience for those with EVs.
Accessible Hotel
This hotel offers accessible rooms with features like grab bars, tall toilets, handheld showers, and handrails. It has ramp access to the hotel bar lounge, leisure facilities, and restaurant.
4-Star Hotel
Set in peaceful landscaped gardens, this hotel offers elegant rooms with modern facilities. It features a gym, a themed restaurant, and complimentary parking. The hotel is conveniently located just 10 minutes from Dover's Ferry Port and the White Cliffs.
Hotel near Golf Courses
Business Hotel
Guest Reviews
Holiday Inn Dover by IHG enjoys a prime location that caters to travelers heading to and from Dover. Situated conveniently close to the ferry port, it stands as an ideal spot for those making early ferry crossings or arriving late from a voyage. The hotel is easily accessible, located just off the main roads, and within a short driving distance from the port, ensuring a smooth and hassle-free transit for guests.
The surroundings of the hotel offer tranquility despite its proximity to bustling transport hubs. Guests appreciate its quiet setting, which provides a peaceful night's rest before embarking on their travels. The location proves advantageous not only for ferry travelers but also for visitors keen on exploring local attractions, such as Dover Castle and the iconic White Cliffs.
Holiday Inn Dover also benefits from being a short distance from local dining options and its own on-site restaurant, offering reasonable and satisfying meal choices. The presence of ample parking provides additional convenience for those traveling by car.
For those looking to explore further afield, the hotel's position near the A2 facilitates access to coastal areas and even London, making it a suitable base for exploring the broader region. Notably, guests highlight the helpful and friendly staff, contributing to a comfortable and pleasant stay. Ultimately, the hotel's strategic location, combined with its tranquility and accessibility, makes it a favored stopover for transit travelers and tourists alike.
The breakfast experience at the Holiday Inn Dover by IHG generally receives positive feedback from guests. Many reviewers appreciate the extensive variety and quality of the offerings, often describing the breakfast as excellent, substantial, and delicious. Guests frequently mention the wide selection available, including traditional English breakfast items and options for lighter fare. Eggs cooked to order, including poached and fried varieties, are particularly highlighted, and vegetarian options receive positive mentions as well.
Numerous reviews commend the attentive and friendly staff, and the overall organization and presentation of the buffet are noted as well-done. Although some guests feel that the pricing is a bit steep when breakfast is not included, others find it reasonably priced considering the quality and range of choices.
Despite some critiques about items overheating under lamps and limited continental options, the positive experiences, such as freshly prepared meals and the availability of a convenient breakfast-to-go option, shine through. The added convenience of parking and kid-friendly provisions, such as children eating for free, further enhance the dining experience for many guests at this location.
At the Holiday Inn Dover by IHG, the dining experience offers a mix of impressions with its variety of restaurant options, notably the in-house Italian restaurant, Bella Italia, and The Olive Tree. Many guests found their evening meals to be enjoyable and well-priced, with room service particularly praised for its quality and reasonable rates. The Bella Italia restaurant, on-site, stands out for its delicious offerings and versatile menu, making it a convenient and popular choice even for late arrivals. Although some guests expressed dissatisfaction with meal quality or wait times, many others had positive experiences with the food, describing it as excellent, superb, and of high quality. The service across the dining facilities was frequently applauded for being attentive and helpful, enhancing the overall meal experience. For those looking for a pleasant dining experience after a long day of travel, these on-site restaurants provide good options with value meals, making dining within the hotel a satisfactory choice for many visitors.
The 'Holiday Inn Dover by IHG' offers travelers a comfortable and pleasant place to stay, particularly praised for its spacious and clean rooms. Guests frequently highlight the comfortable beds, which provide a great night's sleep, and the overall cleanliness of the rooms. The size of the rooms is often noted as generous, with many guests appreciating the modern decor and adequate facilities. While some bathrooms are on the smaller side and designs could be more modern, they are generally clean and functional. The staff’s exceptional friendliness and helpfulness contribute positively to the overall experience. Additionally, the hotel's location is convenient for travelers, and the environment remains quiet despite its accessibility. Minor issues such as occasional noise and initial room temperature have been mentioned, but the hotel’s strong points in cleanliness, comfort, and service largely stand out in guests' reviews.
Holiday Inn Dover by IHG has garnered a consistent reputation for providing guests with a comfortable lodging experience, particularly with its beds. Many guests have praised the beds for being comfortable and ensuring a good night's sleep, often highlighting the choice of pillows as a thoughtful touch. Rooms are frequently described as spacious and clean, complementing the cozy beds and contributing to an overall restful stay.
While some reviews mentioned beds that were slightly harder, the overall consensus points to their comfort, with many guests deeming them very comfortable, furnished with quality bedding. Despite some concerns about the size of double beds being somewhat narrow for two adults, the majority of guests have found the beds, including larger options, to be quite comfortable.
The rooms are often described as spacious and quiet, providing a tranquil environment for relaxation. Facilities such as showers and toilets, along with lovely smelling toiletries and tea/coffee amenities, have added to the comfort of the stay. Guests expressed their appreciation for the cleanliness and comfort of the hotel, noting its good facilities and delightful food at the restaurant. Overall, Holiday Inn Dover is highly regarded for its comfortable accommodations, making it a desirable choice for travelers seeking a restful and pleasant stay.
The Holiday Inn Dover by IHG receives high praise for its cleanliness and comfort, consistently offering a fresh and tidy environment throughout the hotel. Guests frequently highlight the spotless condition of the rooms and bathrooms, noting them as well-maintained and well-equipped. The hotel's recent renovations have been well-received, contributing to an almost new state, with fresh carpets and bright, airy spaces providing a welcoming atmosphere. The communal areas and gardens are also appreciated for their spaciousness and cleanliness, offering an appealing setting for relaxation. Despite some feedback regarding minor issues with certain bathroom fixtures, the overall feedback is overwhelmingly positive. Guests commend the friendly and helpful staff who enhance the pleasant experience. Conveniently located with easy access to the port, the hotel integrates comfort with functionality, making it a preferred choice for travelers visiting Dover. The presence of a Bella Italia restaurant on-site adds to the appeal, with guests enjoying the range of dietary options available. Overall, the Holiday Inn Dover by IHG stands out for providing a clean, comfortable, and welcoming environment for its guests.
Visitors to Holiday Inn Dover by IHG frequently praise the hotel's staff for their warmth and efficiency. From the moment guests arrive, they are greeted by a friendly and welcoming team, including helpful receptionists and attentive service staff. Guests have noted how accommodating and pleasant the staff are, always ready to assist with any requests, ensuring a comfortable stay.
The morning crew, particularly at breakfast, impresses with their professionalism and willingness to help. Many guests have highlighted the extraordinary service they received, with staff consistently described as kind, courteous, and attentive. A special mention often goes to the manager and reception team, who make guests feel especially well-cared-for with their friendly demeanor and readiness to address any issues.
Throughout the hotel, from dining to housekeeping, the staff maintain a high standard of service, earning accolades for their politeness and efficiency. The team's ability to make guests feel valued is a standout feature, making the Holiday Inn Dover not only a pleasant place to stay but also an example of excellent guest relations in the hospitality sector.
Holiday Inn Dover by IHG has received mixed reviews concerning its Wi-Fi service. Many guests appreciated the availability of free Wi-Fi, emphasizing its convenience and ease of access. Some guests found the connection satisfactory, reporting that it was sufficient for basic use. However, there are notable downsides reported by several visitors. Issues with weak and inconsistent signal strength were common, particularly inside the guest rooms, where the connection frequently dropped or was painfully slow. A few reviews also raised concerns about the Wi-Fi being unsecured, making it potentially troublesome for those requiring a more stable and secure internet experience. Reception areas seemed to offer a more reliable connection, providing a better option for guests needing a steady internet connection. Despite these challenges, the overall guest experience was enhanced by the hotel's free and hassle-free parking along with an effortless check-in process.
The Holiday Inn Dover by IHG has consistently impressed guests with its exceptional parking facilities. Travelers can breathe easy knowing that ample, free parking is available right in front of the hotel door, making it incredibly convenient for unloading luggage and accessing the hotel entrance. The spacious parking area offers secure and uncovered spots, which guests find both pleasant and practical for extended stays. This convenience is enhanced by the parking's proximity to the Dover ferry port, just a short drive away, making it an ideal stopover for those traveling to or from the continent. For eco-conscious travelers, there's even a charging facility available. In summary, the parking experience at Holiday Inn Dover is frequently praised for its abundance, safety, and convenience, offering peace of mind and ease of access for all guests arriving by car.
The Holiday Inn Dover by IHG offers a range of family-friendly features, catering well to those traveling with kids. Many guests appreciate the spacious family rooms, often equipped with double or queen-sized beds, ideal for families of four, including older children. While some noted that the family rooms can feel cramped or have narrow beds, others found them perfect for short stays or as a stopover en route to the ferry crossing to Calais.
The convenient location of the hotel is praised, with easy access to nearby supermarkets and eateries, adding to the overall convenience for families. Bella Italia on-site becomes a handy option for rainy evenings. The on-site restaurant is particularly well-received for its kid-friendly menu, with children often dining for free, easing meal planning and enhancing the dining experience.
Guests have enjoyed relaxing in the comfortable lounge areas, where games can be played, and family time cherished. The attentive staff, known for their friendliness, often add personal touches, like arranging special treats for children, making families feel welcome. Moreover, the chef is noted for accommodating the specific needs of young diners, further enhancing the family dining experience.
Overall, the Holiday Inn Dover provides a strategic and welcoming base for families, offering a blend of comfort, convenience, and child-friendly amenities, making it a favored choice for those exploring Dover or awaiting ferry crossings.
Holiday Inn Dover by IHG seems to present a mixed experience to its guests, balancing strong points with areas for improvement. The hotel's standout feature is its commendable staff, who are consistently described as polite and helpful, adding a welcoming touch. Dining at the on-site restaurant, Bella Italia, receives high praise, particularly for its excellent food and superb dinner options, highlighting a variety of appetizers, main courses, and desserts. However, breakfast garners less enthusiasm, with some guests noting limited options not quite matching the four-star expectation.
The hotel is appreciated for its overall good value, comfortably meeting the needs of travelers. It's considered an ideal stop before ferry services, providing a perfectly welcoming environment. Rooms are described as offering exceptional value for money, equipped with everything one might expect from a four-star establishment, ensuring guest comfort.
Despite these positives, some reviews suggest that the hotel falls short of a full four-star rating in certain aspects, such as more limited facilities and catering options, prompting a few guests to rate it closer to a 3.5-star experience. Nonetheless, many find it a nice, worthwhile hotel that leaves a positive overall impression.
Holiday Inn Dover by IHG is a practical and functional choice for business travelers, offering good facilities in the room that include an executive room with a fridge, desk, and safe. The hotel excels in providing efficient and helpful customer service, with friendly staff contributing to an overall positive experience. Breakfast is noted to be really good, adding value to the morning routine before a busy schedule. This establishment is characterized as a typical business travel hotel, mainly accommodating business guests with ease and efficiency, suitable for a swift overnight stay or a night before catching an early ferry from the nearby boarding dock to Calais.
Accessibility is a highlight, with convenient connections to both London and Dover, making it ideal for travelers en route. Moreover, the hotel presents good value for money, achieving a balance between quality and practicality. Its facilities are designed to support guests looking to meet business partners or engage in travel-related activities. While the atmosphere might be described as impersonal, it fits well within the needs of those seeking accommodation that prioritizes functionality and quick access over personal touches.
Holiday Inn Dover by IHG offers practical and functional accommodations, particularly for guests with disabilities. The hotel ensures easy accessibility, with rooms available that require no stair navigation, making it suitable for those with mobility challenges. Guests have noted that the hotel includes facilities that are well adapted for individuals with disabilities, especially highlighting the availability of wheelchair accessible bathrooms. While the design leans more towards practicality than luxury, the accessible rooms have been described as good and ideal for purposes like ferry stop-overs and business travel. Although there may occasionally be a lack of specific wheelchair-accessible rooms, the staff is known to be accommodating and eager to find suitable options for guests. Overall, Holiday Inn Dover ensures a convenient stay for travelers needing accessible features, despite some areas like bathroom design having room for modern updates.
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Location
The surroundings of the hotel offer tranquility despite its proximity to bustling transport hubs. Guests appreciate its quiet setting, which provides a peaceful night's rest before embarking on their travels. The location proves advantageous not only for ferry travelers but also for visitors keen on exploring local attractions, such as Dover Castle and the iconic White Cliffs.
Holiday Inn Dover also benefits from being a short distance from local dining options and its own on-site restaurant, offering reasonable and satisfying meal choices. The presence of ample parking provides additional convenience for those traveling by car.
For those looking to explore further afield, the hotel's position near the A2 facilitates access to coastal areas and even London, making it a suitable base for exploring the broader region. Notably, guests highlight the helpful and friendly staff, contributing to a comfortable and pleasant stay. Ultimately, the hotel's strategic location, combined with its tranquility and accessibility, makes it a favored stopover for transit travelers and tourists alike.
Breakfast
Numerous reviews commend the attentive and friendly staff, and the overall organization and presentation of the buffet are noted as well-done. Although some guests feel that the pricing is a bit steep when breakfast is not included, others find it reasonably priced considering the quality and range of choices.
Despite some critiques about items overheating under lamps and limited continental options, the positive experiences, such as freshly prepared meals and the availability of a convenient breakfast-to-go option, shine through. The added convenience of parking and kid-friendly provisions, such as children eating for free, further enhance the dining experience for many guests at this location.
Dinner
Rooms
Beds
While some reviews mentioned beds that were slightly harder, the overall consensus points to their comfort, with many guests deeming them very comfortable, furnished with quality bedding. Despite some concerns about the size of double beds being somewhat narrow for two adults, the majority of guests have found the beds, including larger options, to be quite comfortable.
The rooms are often described as spacious and quiet, providing a tranquil environment for relaxation. Facilities such as showers and toilets, along with lovely smelling toiletries and tea/coffee amenities, have added to the comfort of the stay. Guests expressed their appreciation for the cleanliness and comfort of the hotel, noting its good facilities and delightful food at the restaurant. Overall, Holiday Inn Dover is highly regarded for its comfortable accommodations, making it a desirable choice for travelers seeking a restful and pleasant stay.
Cleanliness
Staff
The morning crew, particularly at breakfast, impresses with their professionalism and willingness to help. Many guests have highlighted the extraordinary service they received, with staff consistently described as kind, courteous, and attentive. A special mention often goes to the manager and reception team, who make guests feel especially well-cared-for with their friendly demeanor and readiness to address any issues.
Throughout the hotel, from dining to housekeeping, the staff maintain a high standard of service, earning accolades for their politeness and efficiency. The team's ability to make guests feel valued is a standout feature, making the Holiday Inn Dover not only a pleasant place to stay but also an example of excellent guest relations in the hospitality sector.
Wi-Fi
Parking
Family
The convenient location of the hotel is praised, with easy access to nearby supermarkets and eateries, adding to the overall convenience for families. Bella Italia on-site becomes a handy option for rainy evenings. The on-site restaurant is particularly well-received for its kid-friendly menu, with children often dining for free, easing meal planning and enhancing the dining experience.
Guests have enjoyed relaxing in the comfortable lounge areas, where games can be played, and family time cherished. The attentive staff, known for their friendliness, often add personal touches, like arranging special treats for children, making families feel welcome. Moreover, the chef is noted for accommodating the specific needs of young diners, further enhancing the family dining experience.
Overall, the Holiday Inn Dover provides a strategic and welcoming base for families, offering a blend of comfort, convenience, and child-friendly amenities, making it a favored choice for those exploring Dover or awaiting ferry crossings.
4 Star
The hotel is appreciated for its overall good value, comfortably meeting the needs of travelers. It's considered an ideal stop before ferry services, providing a perfectly welcoming environment. Rooms are described as offering exceptional value for money, equipped with everything one might expect from a four-star establishment, ensuring guest comfort.
Despite these positives, some reviews suggest that the hotel falls short of a full four-star rating in certain aspects, such as more limited facilities and catering options, prompting a few guests to rate it closer to a 3.5-star experience. Nonetheless, many find it a nice, worthwhile hotel that leaves a positive overall impression.
Business
Accessibility is a highlight, with convenient connections to both London and Dover, making it ideal for travelers en route. Moreover, the hotel presents good value for money, achieving a balance between quality and practicality. Its facilities are designed to support guests looking to meet business partners or engage in travel-related activities. While the atmosphere might be described as impersonal, it fits well within the needs of those seeking accommodation that prioritizes functionality and quick access over personal touches.
Accessible
No, Holiday Inn Dover by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Dover by IHG.
No, Holiday Inn Dover by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Dover by IHG.
No, Holiday Inn Dover by IHG doesn't have a gym.
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