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Summary of reviewsATIS The Park Inn, located in the heart of Dover, offers a blend of comfort, convenience, and value, making it an attractive choice for travelers. Its location is ideal, being close to key attractions such as Dover Castle, the town center, and a picturesque river path. Guests appreciate the hotel's proximity to restaurants, shops, and local landmarks, as well as its accessibility to the ferry port and Dover docks, which is perfect for those continuing their journey by sea. The neighborhood's calmness and safety add to the property's appeal, providing a restful environment despite its central location.
The rooms at ATIS The Park Inn are noted for their modern, clean appearance, thanks to recent refurbishments. They feature contemporary bathrooms and well-maintained facilities, ensuring a pleasant stay. Many guests have commented on the immaculate condition of the accommodations, finding the beds comfortable and the atmosphere cozy. Although room size can be a concern, with some guests finding them small and compact, the overall value for money is appreciated, with the rooms offering a satisfactory experience at a reasonable price.
Cleanliness is a standout feature of the hotel, with guests frequently praising the spotless nature of the rooms and the modern look of the bathrooms. The commitment to maintaining a fresh and comfortable environment is clear, although there are occasional mentions of small bathroom sizes and minor issues.
The staff at ATIS The Park Inn are consistently commended for their friendliness and dedication to guest satisfaction. Reception staff such as Nihad and Musa, along with the manager, are particularly noted for their helpfulness and polite demeanor, creating a welcoming and accommodating atmosphere. Guests often point out the staff's willingness to go above and beyond to ensure a pleasant stay.
The hotel offers free WiFi, which, while appreciated, could use enhancements in reliability and signal strength. Guests have encountered occasional connection issues, particularly with streaming services, but the staff is responsive in attempting to provide solutions.
Finally, the beds at ATIS The Park Inn receive high praise for comfort, with many guests enjoying a restful sleep thanks to the cozy mattresses and fresh bedding. The overall positive experience is complemented by the hotel's cleanliness, proximity to city attractions, and capable staff, making ATIS The Park Inn an inviting choice for visitors to Dover. Show more
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Small Inn
Room Types
Single Room with BathroomProviding free toiletries, this single room includes a private bathroom with a shower. This single room features air conditioning, flat-screen TV, river views, as well as chocolate for guests. The unit offers 1 bed.
Economy Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Family Ensuite RoomProviding free toiletries, this triple room includes a private bathroom with a shower. This triple room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Deluxe King RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Double Room - Disability AccessThe double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, flat-screen TV, river views, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
Location
Nestled in the heart of Dover, ATIS The Park Inn boasts a location that many travelers would find nothing short of ideal. Positioned centrally, guests appreciate its proximity to key attractions like the Dover Castle, town center, and the picturesque river path. This strategic location ensures easy access to a variety of restaurants, shops, and local landmarks, all within walking distance. Convenience is further enhanced by nearby public parking and excellent connectivity to the train station. The property's accessibility to the ferry port and Dover docks makes it an attractive option for those looking to explore the region or continue their journey by sea. Moreover, the surrounding area is noted for its safety, with a police station located just across from the hotel. Guests consistently highlight the quietness of the neighborhood despite its central setting, allowing for restful nights. In addition to its superb locale, the facility offers modern accommodations complemented by attentive and friendly staff, ensuring a pleasant stay. Overall, ATIS The Park Inn provides an ideal blend of comfort, convenience, and value for those visiting Dover.
Rooms
ATIS The Park Inn offers a refreshed and modern experience for guests with rooms that have been recently painted and recarpeted. The presence of modern bathrooms and well-equipped facilities contributes to the sense of newness and cleanliness. Guests generally appreciate the immaculate state of the accommodations, noting clean and fresh beds with comfortable bedding and nice towels. Many find the rooms to be cosy and warm, providing a lovely atmosphere.
However, the size of the rooms is a common concern, with some describing them as incredibly small and cramped. The narrow beds and compact bathrooms further add to the feeling of limited space. Some rooms also lack windows, which can feel unusual to guests.
The staff receive positive remarks, with a helpful and humorous gentleman at the reception making a notable impression. While the location is convenient, especially for those traveling by ferry, the absence of private parking might be inconvenient, as guests may need to park a distance away. In terms of value, the accommodations are generally regarded as satisfactory, offering a brilliant room experience for the price, despite the spatial limitations.
Beds
ATIS The Park Inn has garnered a reputation for providing an exceptional sleep experience. Guests consistently praise the beds for their comfort, often highlighting the superb and extremely cozy mattresses combined with fresh pillows and linen. Many reviewers mention having had the best sleep during their stay due to the ideal room temperature that complements the comfort of the bedding. The beds are described as big, soft, and well-equipped, ensuring restful nights. Reviews also commend the cleanliness of the rooms and the convenience of being close to city attractions, adding to the overall positive experience. While some guests have mentioned issues with smaller beds and less favorable pillow quality, the majority agree on the excellent bed quality offered. Overall, ATIS The Park Inn stands out for its clean and roomier accommodations, backed by a friendly staff, making it an inviting choice for travelers seeking a restful night.
Cleanliness
ATIS The Park Inn has made quite an impression with its focus on maintaining exceptional cleanliness throughout the premises. Many guests have emphasized the spotless nature of the rooms, which are described as both new and exceedingly comfortable. The bathrooms, in particular, are highlighted for their modern look and cleanliness, contributing to an overall pleasant stay. The hotel appears to benefit from recent refurbishments, lending a bright and fresh ambiance to the space. Located conveniently close to the port, it appeals to those journeying to and from Europe. Reception staff also earn praise for their helpfulness and friendliness. However, there are occasional notes of inconsistency, with some guests pointing out issues like small bathroom sizes, unpleasant odors, and insufficiently sized towels. Despite these few drawbacks, the general consensus leans towards a very clean and comfortable experience at this conveniently located inn.
Staff
ATIS The Park Inn boasts a team of staff that consistently impresses guests with their friendliness and eagerness to please. Visitors frequently highlight the accommodating nature of the reception staff, who are described as both helpful and polite. Nihad and Musa, in particular, are praised for their efforts to go the extra mile to ensure a pleasant stay. The hotel manager is noted for their kindness and attentiveness, contributing to a welcoming atmosphere.
Guests appreciate the excellent customer service provided, with mentions of seamless experiences in extending stays and meeting various needs during their visits. Many reviews emphasize the warmth and approachability of the staff, including specific callouts for Veronika and other receptionists who make guests feel welcomed and comfortable.
Despite a few mentions of less favorable interactions, the overall impression is one of a friendly and attentive team dedicated to enhancing the guest experience. Whether accommodating late returns or maintaining clean and comfortable facilities, the staff at ATIS The Park Inn strive to ensure every guest enjoys their stay.
Wi-Fi
ATIS The Park Inn offers free WiFi to its guests, but the service could benefit from improvements. Many guests experienced issues with the reliability and stability of the connection, noting constant disconnections and a weak signal. While some appreciated the provision of complimentary internet access, the connection often struggled to support streaming services on TVs and other devices. Fortunately, the staff is responsive and tries to assist guests in finding alternative solutions when WiFi problems arise. Overall, an upgrade to the WiFi system would significantly enhance the guest experience.
No, Park Inn Palace doesn't have any pool.
No, a spa isn't available at Park Inn Palace.
No, Park Inn Palace doesn't allow dogs.
No, parking facilities aren't available at Park Inn Palace.