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Summary of reviewsBest Western Plus Hotel Dresden City enjoys a stellar reputation for its prime location in the Dresden Neustadt district. Guests highlight its accessibility to both the historic and contemporary attractions of the city, including the old town and newer neighborhoods, all within a comfortable walking distance. The proximity to public transportation, such as tram stops, enhances its appeal for tourists seeking to explore Dresden efficiently. The hotel's vicinity to the Elbe River provides an opportunity for pleasant riverside strolls, making it a balanced choice for tranquility and convenience.
Guests generally appreciate the quality of the breakfast at the hotel, citing a diverse and fresh selection that caters to different dietary needs, including gluten-free and vegan options. The friendly and attentive service during breakfast adds to the positive dining experience. However, the high cost and occasional crowded conditions in the breakfast room detract from the overall satisfaction.
When it comes to dinner, the lack of an in-house restaurant and room service is noted as a drawback. However, the hotel's central location compensates for this by offering easy access to numerous local dining options. Complimentary snacks and drinks in the reception area add a touch of hospitality that guests appreciate.
The rooms at Best Western Plus Hotel Dresden City are consistently praised for their spaciousness, modern design and cleanliness. Guests enjoy the comfortable bedding, practical furnishings and well-maintained condition of their accommodations. Positive mentions are given to amenities like coffee machines, minibars and spacious bathrooms, although some guests reported minor issues with noise and temperature control.
Cleanliness is a strong point for the hotel with guests frequently commending the spotless and tidy state of the rooms and public areas. The attentive housekeeping staff contribute significantly to maintaining high standards of hygiene and comfort.
The hotel's staff receives high accolades for their friendliness, professionalism and attentiveness. From efficient check-ins to helpful advice and quick resolution of any issues that arise, the staff's excellent service significantly enhances the overall guest experience.
However, the hotel's free Wi-Fi is a noted weak point with many guests reporting slow and unstable connections. This can be particularly problematic for those needing reliable internet access during their stay.
Parking options at the hotel are varied and generally well-received. The secure underground parking and affordable public parking options nearby cater to different preferences and budgets. Free parking is also available a short walk away, adding to the convenience for guests.
For families, the hotel stands out with spacious and well-equipped rooms, providing a range of configurations to accommodate larger groups. The family-friendly amenities and convenient location near attractions like the local zoo and swimming pools enhance its appeal for those traveling with children.
Despite mixed opinions about the mattresses—some finding them either too firm or too soft—the majority of guests find the beds comfortable, contributing to a restful stay.
Overall, Best Western Plus Hotel Dresden City delivers a positive experience with its strategic location, clean and comfortable rooms, exemplary staff service and family-friendly accommodations, making it a compelling choice for both leisure and business travelers. Show more
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Hotel Taking Steps Towards Sustainability
This hotel holds the Green Key certification, indicating its adherence to rigorous environmental criteria. This includes efforts to reduce its environmental impact and promote sustainability.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Dog Friendly Hotel
This hotel ensures a comfortable stay for both guests and their pets, with a range of amenities and services designed to cater to their needs. The hotel's quality and service make it a suitable choice for pet owners.
Accessible Hotel
This hotel has accessible and connecting rooms available on request.
3-Star Hotel
While the address listed is incorrect, Best Western Plus Hotel Dresden City is still a great hotel. This hotel offers a superb location and is known for its quality service and comfortable accommodations.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Room Types
Two-Room Family Room with One Double Bed and Two Single BedsThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Comfort Double Room - High FloorThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Comfort Twin Room - High FloorThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Superior Double Room - Top FloorThe triple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.
Superior Twin Room - Top FloorThe twin room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Double Suite - Top FloorThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a minibar, a tea and coffee maker, a sofa and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Roll-In Shower - Disability AccessThe single room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Best Western Plus Hotel Dresden City boasts a stellar location, making it an excellent choice for travelers aiming to explore both the historic and contemporary sides of the city. The hotel is centrally located in the Dresden Neustadt district, offering a quiet yet accessible environment close to the Elbe River. Guests consistently highlight that the old town and new town are easily reachable on foot, taking roughly 15-20 minutes to stroll to major attractions such as the Frauenkirche and the Golden Rider.
Public transportation is another advantage with multiple tram stops in close proximity, ensuring quick connections around the city. The hotel's vicinity to the Elbe allows for scenic walks along the riverbanks, enhancing its appeal for leisurely exploration.
While enjoying the peaceful surroundings of a quiet neighborhood, visitors can also take advantage of nearby amenities, including restaurants, cafes and supermarkets. The location proves to be convenient for various purposes, whether for sightseeing, accessing public transport or visiting venues like the Kaisermania and other event locations along the Elbe.
Overall, Best Western Plus Hotel Dresden City offers a balanced blend of tranquility and accessibility, making it an ideal starting point for discovering Dresden's rich cultural heritage and vibrant city life.
Breakfast
Best Western Plus Hotel Dresden City offers a breakfast experience that receives mixed reactions from its guests. The majority of reviews highlight the excellent quality of the breakfast, praising the extensive, diverse and fresh selections available. Guests frequently mention the rich and varied offerings, including options catering to different dietary needs such as gluten-free and vegan choices. Many found the breakfast delicious and satisfying with some singling out specific items like the scrambled eggs and coffee for special praise.
The friendly and attentive service during breakfast also garners positive feedback, adding to the overall dining experience. The breakfast buffet is often replenished promptly, ensuring that most guests find something to their liking throughout their meal.
However, several reviews pointed out issues related to the cost and the dining space. Many guests felt that the price of 19-23 Euros per person is disproportionate to what is offered, deeming it expensive compared to other establishments. Additionally, the breakfast room can get overcrowded and noisy with reports of it being too small to comfortably accommodate all guests during peak times. This sometimes led to long waiting times and a chaotic atmosphere, detracting from the otherwise positive experience.
In summary, while the breakfast at Best Western Plus Hotel Dresden City is generally well-received for its quality and variety, the high price and crowded conditions are notable drawbacks that some guests believe could be improved.
Dinner
Best Western Plus Hotel Dresden City provides a pleasant stay but falls short when it comes to dining options. Guests frequently noted the absence of an in-house restaurant or room service for dinner with no direct options for lunch or dinner on the premises. The evening bar, managed by a friendly waiter who is attentive to families with children, exists but doesn't offer an inviting atmosphere.
However, guests appreciated the complimentary snacks and drinks available in the reception area, including free mulled wine during the colder months, which adds a touch of hospitality. The availability of a coffee maker in the room and daily refills of beverages was a delightful convenience. Despite the culinary limitations within the hotel, guests found solace in the hotel's prime location in Neustadt, known for its abundance of restaurants and cafes just a short walk away. Hotel staff's excellent restaurant recommendations further helped guests find delicious dining experiences in the nearby vicinity.
In summary, while the hotel excels in service and location, those looking to dine within the hotel may need to venture out to explore Dresden's local eateries.
Rooms
The rooms at Best Western Plus Hotel Dresden City received a myriad of positive remarks. Guests highlight the spacious and modern design, noting that the rooms are large, bright and comfortably equipped. Cleanliness is consistently praised with many reviews mentioning the tidiness and well-maintained condition of the rooms. Comfortable bedding and practical furnishings were also frequently noted, contributing to a cozy and restful stay. The rooms often come with good amenities such as coffee machines, minibars and spacious bathrooms, some of which include bathtubs.
The view from many rooms was well-received, especially those on higher floors, which offer beautiful cityscapes. Many guests appreciated the quietness of rooms facing the courtyard, although some noted noise issues with rooms facing the street or next to elevators. Temperature control was a recurring issue with a few guests mentioning that some rooms were too warm and that air conditioning could be noisy.
Rooms facing the street can be quite loud if the windows are open, but overall, most guests found their accommodations to be quiet and peaceful. Some guests mentioned the need for renovations in certain rooms, suggesting that while the decor is generally modern, some areas may feel outdated.
Despite a few complaints about noise and temperature control, the general consensus paints a picture of comfortable, clean and spacious rooms well-suited for both short and extended stays. The hotel's proximity to the old town also adds to its convenience, making it a suitable choice for travelers looking to explore Dresden.
Beds
The beds at Best Western Plus Hotel Dresden City receive a mix of praise and criticism. Many guests found the beds to be very comfortable, often describing them as cozy, plush and conducive to a good night's sleep. The large beds and clean linens also received positive mentions with some guests highlighting the quality of the mattresses as excellent.
However, opinions on the firmness of the mattresses varied widely. While some guests appreciated the firm mattresses, others found them too hard, making for an uncomfortable sleep. Conversely, a number of reviews pointed out that the mattresses were too soft and sagging, which detracted from the overall comfort. Issues with bed size were noted as well with a few guests mentioning that the double beds felt too narrow or small, especially for families.
Despite these mixed experiences with mattress firmness and bed size, the general consensus leaned towards the beds being clean and comfortable with the hotel providing quality bedding and pillows. Overall, Best Western Plus Hotel Dresden City seems to prioritize guest comfort, even if individual preferences for mattress firmness can vary.
Cleanliness
Best Western Plus Hotel Dresden City has garnered high praise regarding its cleanliness from its guests. Consistently highlighted is the top-notch upkeep of the hotel with many describing their rooms as spotless, tidy and well-maintained. The hotel rooms are noted for being bright, comfortably spacious and modern with furnishings that align with contemporary standards.
Guests frequently mention the cleanliness of the linens, beds and towels, emphasizing that the bathrooms and communal areas are equally well-kept. Special recognition goes to the attentive housekeeping staff, who ensure the property remains in immaculate condition. Various amenities, including breakfast services, receive commendations for their neatness and maintenance.
However, a few minor criticisms emerge, particularly regarding the occasional musty smell in the corridors and instances where bathroom cleanliness did not meet guests' expectations. Despite these occasional issues, they are usually promptly addressed upon raising concerns.
Overall, Best Western Plus Hotel Dresden City impresses with its consistent emphasis on cleanliness, providing guests with a pleasant and hygienic stay.
Staff
Best Western Plus Hotel Dresden City consistently receives high praise for its staff from numerous guests. Words like "friendly," "attentive," "helpful," and "professional" frequently emerge from the reviews, revealing a team dedicated to providing exceptional service. Guests appreciate the consistently positive and welcoming attitude of the staff, both at the reception and in other areas such as the breakfast room. The reception staff, in particular, are highlighted for their efficiency and politeness, ensuring smooth check-ins and check-outs. Even in challenging situations, such as issues during breakfast service, the staff's quick and effective handling is noted and appreciated.
The hotel team is not only described as friendly but also competent and accommodating. Their ability to handle queries efficiently and offer helpful advice and tips contributes to the overall positive service experience. Many guests also note specific staff members for their outstanding friendliness and professionalism, essential for creating a warm and welcoming atmosphere.
In summary, the staff at Best Western Plus Hotel Dresden City significantly enhances the guest experience through their attentive, helpful and consistently friendly service, making the hotel a recommended choice for travelers.
Wi-Fi
When considering a stay at the Best Western Plus Hotel Dresden City, it's essential to manage expectations regarding the hotel's Wi-Fi. Guest reviews consistently mention that the Wi-Fi performance is subpar. Many visitors have found the connection to be very slow with some even describing it as practically non-existent. The speed and stability of the Wi-Fi are major concerns, as numerous guests reported fluctuating and weak signals, particularly in the rooms. Connectivity issues are pervasive with many noting that the Wi-Fi either kept disconnecting or was too slow for basic tasks.
While there are mentions of free Wi-Fi, the actual experience often falls short of being satisfactory. For those needing reliable internet for work or streaming, this could prove problematic. However, some guests did find the connection to be passable near the reception area and there were a few nods to spots of decent Wi-Fi in certain areas.
Although the hotel offers other amenities and is appreciated for its price, the Wi-Fi experience could significantly impact one's stay. It is advisable to plan accordingly if a strong internet connection is crucial for your visit.
Parking
The reviews for Best Western Plus Hotel Dresden City highlight a variety of parking options available to guests, catering to different needs and budgets. There are several positive aspects noted by visitors regarding the hotel's parking amenities. The hotel offers underground parking, which is secure and considered reasonably priced by many guests. Additionally, there is affordable public parking directly opposite the hotel, costing around 6 euros per day, which is highlighted as a good and convenient option.
For those who prefer free parking, there are spaces available on weekends and a short walk away from the hotel, providing a valuable alternative for budget-conscious travelers. The hotel also provides safe bike storage options and street parking that is relatively cheap, especially on weekdays.
Despite these positives, some reviews point out that parking can be limited and occasionally difficult to find with nearby public parking fees varying. Some guests find the costs for hotel parking relatively high, given the availability of cheaper or free alternatives in close proximity. Overall, though, parking at Best Western Plus Hotel Dresden City is largely viewed as accessible and convenient with safe and affordable options both on-site and nearby.
Family
Best Western Plus Hotel Dresden City stands out as an excellent destination for families, providing a wide range of amenities and room configurations tailored to accommodate various family sizes. The rooms are described as spacious, clean and well-equipped, often mentioned as large family rooms or suites. The presence of adequate storage space enhances the comfort and convenience for families during their stay. The hotel offers rooms that are ideal for big families, complete with sinks, fridges and sometimes even gaming rooms, which contribute to a comfortable and enjoyable experience for children.
The hotel is praised for being family-friendly with facilities and setups that cater specifically to the needs of guests with young children. This includes features like family-friendly check-in services and various bonding activities designed for families. Small attentions and amenities such as cots for infants are appreciated, although there was mention of occasional shortages.
For those who enjoy short vacations or family trips, the hotel’s family suites and single family rooms are noted to be quite suitable. Guests found it easy and comfortable to stay with small children and many have highlighted the hotel's suitability for family travel. After check-out, the option to store luggage can also be beneficial for families planning to explore more before departing.
In terms of activities beyond the hotel, families enjoyed visits to nearby attractions such as Albertpark, the local zoo and swimming pools, adding to the overall family-friendly appeal of the destination. Despite a few minor limitations like the availability of additional beds for children, the Best Western Plus Hotel Dresden City is highly recommended by guests for families seeking a pleasant and accommodating stay.
3 Star
Best Western Plus Hotel Dresden City is a functional three-star hotel that leaves a strong impression with its clean and modern facilities. The hotel meets the expected standards for its rating and even surpasses expectations on several fronts, providing amazing value for money. Guests consistently highlight the large, clean rooms and polite staff, which contribute to a comfortable stay. While the hotel’s amenities are basic and typical for its category, it has been noted that it deserves more than its current three-star classification with some even comparing its quality to four-star establishments.
The hotel is located in a good and quiet area, making it a suitable choice for both tourists and business travelers. Despite the standard equipment of the rooms, the modern decor and functional services maintain a level of comfort that justifies the pricing, which some guests find to be truly excellent for the offered value and location. Overall, the Best Western Plus Hotel Dresden City serves as a classic business hotel that meets three-star expectations and offers great value for money, ensuring a consistent and satisfactory experience for its guests.
Business
Best Western Plus Hotel Dresden City is consistently praised by business travelers for its suitability and convenience. The hotel’s rooms are specifically tailored for business purposes, offering quiet and calm surroundings, conducive to a productive stay. Guests appreciate the quiet environment, which ensures minimal distractions and a peaceful atmosphere ideal for working.
Business amenities such as board meetings, events and conferences are well-catered to, making the hotel a practical choice for business events. The hotel also receives positive remarks for its good desk spaces in the rooms, which are essential for work activities.
Additionally, the hotel’s functional layout is particularly noted as being suitable for meetings and other business-related gatherings. Daily breakfast and useful table reservations further enhance the convenience for guests on business trips.
However, there are some areas where improvement could be made. Several reviews mention limited Wi-Fi and mobile reception, which could be a hindrance for those needing reliable internet access. Additionally, some guests noted that the lighting in the rooms could be better suited for work.
In summary, Best Western Plus Hotel Dresden City offers a commercially inclined, practical and comfortable environment for business travelers, despite a few limitations concerning Wi-Fi and lighting. It remains a favored spot for many with the promise of a repeat stay for their business trips.
Accessible
Located in a quiet, central neighborhood, Park Inn by Radisson Dresden stands out for its accessibility features that cater to guests with disabilities. Conveniently accessible by public transportation and close to tram stops, the hotel offers an easily reachable option for travelers, whether arriving by car or public transit. The entrance is designed for easy access and the hotel boasts facilities equipped for physically disabled guests, including rooms specifically designed for wheelchair users and accessible via elevators.
The elevators, although small, are sufficient for wheelchair use and the hotel provides a clear emphasis on barrier-free access. Facilities such as the underground parking accessible via reception and public bathrooms are also suitable for disabled guests. The rooms are well-equipped, offering smaller, more accessible doors and fixtures designed to accommodate a range of needs.
With features like uncomplicated online check-in and a 24-hour reception, the stay is further simplified for guests. Practical additions such as proper accessibility signage and a good tram connection near the hotel enhance the overall experience, making it a favorable choice for travelers seeking a comfortable, accessible stay in Dresden.
Dog Friendly
The Best Western Plus Hotel Dresden City is an ideal destination for travelers with pets, offering a range of amenities and services tailored to accommodate canine companions. The hotel has established a strong reputation for being very pet-friendly with policies explicitly allowing dogs and even permitting them in the breakfast room. Upon arrival, guests often find that a bowl and a treat stick have been thoughtfully prepared for their furry friends, ensuring a warm welcome.
Rooms are noted to be spacious, catering even to larger dogs and the hotel provides modern, well-maintained dog-friendly accommodations. Many guests appreciate the convenient location near the Elbe River, which offers a perfect spot for a walk with their pets. The hotel charges a fee for pet stays with smaller dogs being particularly mentioned, but this is generally seen as a reasonable trade-off for the quality of pet-friendly services provided.
Overall, the Best Western Plus Hotel Dresden City stands out for its commitment to welcoming pets, making it a highly recommended choice for dog owners seeking comfortable and accommodating hotel options.
No, Best Western Plus Hotel Dresden City doesn't have any pool.
No, a spa isn't available at Best Western Plus Hotel Dresden City.
Yes, Best Western Plus Hotel Dresden City welcomes dogs.
Yes, parking facilities are available at Best Western Plus Hotel Dresden City.
No, Best Western Plus Hotel Dresden City doesn't have a gym.