The staff at Nefeli hotel is described as amazing, lovely, sweet, helpful and friendly by guests who have stayed there. Many reviewers specifically mention the owner, Despina and her father, Panaiotis, as great hosts who go above and beyond to ensure that their guests have a wonderful experience. The staff is attentive, kind and always willing to provide helpful tips and information about the surrounding area. Guests feel welcomed, cared for and even receive small gifts like freshly grown tomatoes and homemade grilled food. Despina, in particular, is described as an attentive, discreet and super host who makes sure that everyone feels at home. Overall, the staff at Nefeli seems to be an invaluable asset to this charming hotel.